Canon imageRUNNER 2270 Service Manual page 649

Cause
In user mode, the e-mail setting or the network setting
is yet to be made, causing a mail server fault and, thus,
preventing reception of MDN (transmission
confirmation) mail.
# 833
The network settings have not been made in user mode
or there is a mail-server related fault, thus preventing
the transmission of the mail (MDN; transmission
acknowledgement).
# 834
The i-fax address or the condition settings of the target
may be wrong, there may be a fault in the network or
the mail server, or the target may have encountered a
memory full condition, thus causing an MDS error
notice.
# 835
The number of text lines is more than the maximum
number of lines permitted for i-fax.
# 837
A request has been made by a host that comes under the
restrictions imposed by 'IP address range setting' in
user mode.
# 839
The SMTP authentication (SMTPAUTH) user name or
password for e-mail/i-fax (network settings) may be
wrong.
# 841
In relation to an attempt for transmission for e-mail/i-
fax, there is no coding algorithm that may be used in
common with the mail server.
# 842
Remedy
1. In user mode, check the DNS setting, e-mail/i-fax
setting, and IP address made as part of the network
settings.
2. Check the condition of the mail server and the DNS
server.
1. In user mode, check the DNS setting, e-mail/i-fax
setting, and IP address made as part of the network
settings.
2. Check the condition of the mail server and the DNS
server.
Check the specified i-fax address and the target
conditions.
Ask the target to decrease the number of text lines and
try once again.
Check the setting of the IP address range in user mode.
The attempt to access in question may be illegal.
Check the user name and password used for SMTP
authentication (SMTPAUTH) as part of the network
settings under system control settings (user mode).
1. Set 'SSL' to 'OFF' as part of the network settings
under system control settings (user mode).
2. Add a coding algorithm that may be used in common
(mail server settings).
Chapter 15
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