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6 Inspect the cable that runs from the patch panel at the bottom of
the machine to the console.
reconnect or replace.
known good cable to bypass this cable.
replace the coax cable running through the machine.
7 Connect the machine to a known good A/V drop.
appears on the console, verify the drop is good.
customer contact their A/V service technician to repair the drop.
8 Verify signal strength with signal meter.
9 As above, verify condition and connections of coax cables as well as
verify quality of signal to that drop.
a signal meter.
10 Rescan channels on that unit.
if the channel is coming in poorly since if the console is looking
at the wrong channel number entirely, this should manifest as a
black TV screen rather than poor video quality.
Green Screen
Description
Entire touch screen is displaying a green color.
inputs, machine is completely unusable.
Possible Causes
1 Operation System, kernel crash.
up, no error logging is able to occur.
Possible Remedies
1 Reboot machine.
Stuttering Channels
Description
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If this is disconnected or damaged,
If the cable passes visual inspection, use a
This is less likely to be the problem
Operating System is completely hung
If the TV channel appears,
If the TV channel now
If not, have the
Verify signal strength using
No response to any
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Table of Contents
Troubleshooting
