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19 If the video signal can be verified up to the tuner, connect a known
good signal directly into the mini-coax on the tuner.
channel lineup on the console has been confirmed correct, the signal
is good, the unit has been rebooted, the software is correct on all
components, and the screen is still black, the tuner has likely
failed.
Replace the entire console.
Black Screen - Full Console
Description
Console displays only a black screen.
Possible Causes
1 Console has frozen
2 Console is attempting to boot to an image that has corrupted
3 Touch screen has failed
Possible Remedies
1 Reboot the machine to resolve any software freezing issues.
2 If the console is attempting to boot to a corrupted software image,
when a reboot is performed, the CPA version number will scroll
across the display of the machine controls, but the screen will
remain black and will never reach the Precor splash screen.
a 7 Power Cycle (See Boot Screen Procedure below) to force the
machine to revert to the backup image.
successfully, reflash the unit with the correct software to ensure
that the old, corrupted image has a usable image installed.
3 If the touch screen has failed, the entire console will need to be
replaced.
Boot Screen Procedure
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Machine is unusable.
When the unit boots
If the
Perform
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Table of Contents
Troubleshooting
