Barco FSN Series User Manual page 231

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The following additional functions are provided on the View Errors Menu :
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Tech
Support
Note
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24/7 Customer Service: (866) 374-7878
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E-mail: folsomsupport@barco.com
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Website: www.barco.com
Figure 5-117. Technical Support Pop-up
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Show
Info
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Page
Up
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Page
Down
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Go to
Top
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Go to
Bottom
FSN Series • User's Guide
Date/Time — lists the date and time that the error occurred.
Note The table is sorted by Priority first, then by Date/Time .
Error # — all error "types" are assigned unique numbers. This feature is
designed to assist Technical Support personnel.
Description — provides a brief description of the error.
Press {Tech Support} to display the Technical Support Pop-up , which provides
the technical support phone number and email address.
Technical Support
If additional troubleshooting details are available for a highlighted error message
in the table, the {Show Info} button automatically appears. Press {Show Info} to
display a pop-up with the associated troubleshooting information.
Press {Page Up} to scroll up one page of messages.
Press {Page Down} to scroll down one page of messages.
Press {Go to Top} to take the highlight to the top of the error list.
Press {Go to Bottom} to take the highlight to the bottom of the error list.
5. Menu Orientation
System Menu
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