Toshiba e-STUDIO556 Service Manual page 692

[F101_7] Partition mount error (The HDD cannot be connected (mounted) caused by damage to
the "/imagedata" partition.)
Classification
Other service call
Check item
HDD, SYS board, Setting
Replace parts
HDD
SATA harness
SYS board
e-STUDIO556/656/756/856/557/657/757/857
ERROR CODE AND TROUBLESHOOTING
HDD unmounted: Connection of HDD cannot be detected.
Sub-code 7: Partition mount error (The "/imagedata" partition is damaged.)
1. Turn the power of the equipment OFF and check the connection of the
HDD.
- Connector and harness check
- Check if the connector pins of the HDD are bent.
- Check if HDD for other equipment is not installed.
- Check if SRAM for other equipment is not installed.
2. If the error still occurs after step 1, perform the following.
Perform [3C] → [5] (Key Backup Restore) and check that each Key
-
Status is "OK".
- If not, recover the key (copy "SRAM Key Status" to "FROM Key
Status" or vice versa).
3. If the error persists after step 2, perform
[5]+[C]+[POWER]→2. Recovery F/S→6. /imagedata, and then restart
the equipment.
4. If the error persists after step 3, perform
[5]+[C]+[POWER]→3. Initialize HDD→5. /imagedata, and then restart
the equipment.
5. If the error still persists after step 4, perform the following.
Perform [3C] → [3] (Format HDD), and then install "System
-
Software (HD data)" with [49] - [4].
Notes:
The following items will be deleted by performing [3C] - [3] (Format
HDD).
• Message Log
• Job Log
• Spool Data (Print, Email reception)
• Template
- If the error persists after performing step 5, perform step 5 after
performing [4]+[C]+[POWER]→ 1. Revert factory initial status HDD.
6. If the error persists even after step 5, replace the HDD.
7. If the error persists even after step 6, replace the SATA harness.
8. If the error persists even after step 7, replace the SYS board.
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