Toshiba e-STUDIO556 Service Manual page 962

[C] Confirmation of the error
"Backup Failed" is displayed on the lower left part of the LCD screen when the data have not been
properly backed up or restored.
Moreover, details of an error are displayed under the above message.
(The following is an example screen when "USB device not detected" is displayed.)
Download Storage Firmware Update Mode
Select number (1-2) and press START key
Backup Failed
USB device not detected
In this case, turn the power OFF and then check the following items. After confirming and solving the
problem, back up / restore the data again from the beginning.
• Does the USB media meet the conditions being used for this cloning?
• Is the updated program file written on the USB media properly?
• Is the USB media installed properly?
• Is the USB media or the equipment damaged?
Display content
USB device not detected
SRAM Device Not Connected
Backup not created
Encryption Failed
password Not Appended to Backup
MFP Serial Number Not Set
Display content
USB device not detected
SRAM Device Not Connected
Invalid Backup File
No Backup File Exists
Invalid password
Decryption Failed
Invalid MFP Serial Number:
xxxxxxxxx
MFP Serial Number Not Set
Backup File Corrupted
e-STUDIO556/656/756/856/557/657/757/857
BACKUP FUNCTION
Firmware Version : x. x. x. x
Update Mode
Fig. 12-3
Backup
The USB media has not been installed.
The SRAM board has not been installed.
Creation of the Backup file of data of the SRAM board has been failed.
An encryption of the backup file has been failed.
Addition of the encryption password has been failed.
Acquisition of the MFP Serial No. has been failed.
Restore
The USB media has not been installed.
The SRAM board has not been installed.
The SYS board has not been recognized.
Backup file has not existed in the USB media.
An incorrect password has been entered.
Decoding of the backup file has been failed.
An incorrect MFP Serial No. has been entered.
Acquisition of the MFP Serial No. has been failed.
A backup file has been damaged.
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