Call Detail Recording (Cdr) - Avaya 1000 Installation And Commissioning Manual

any terminal at the main office, or any other Branch Office in the network. However, IP Phone calls
to devices or local trunks at the Branch Office are counted as incoming Virtual Trunk calls to the
analog or digital devices or local trunks.
When an IP Phone is in Local Mode, any calls to or from the IP Phone are included in the traffic
measurement at the Branch Office.

Call Detail Recording (CDR)

The format of CDR output for the Branch Office feature is no different from the existing CDR format.
CDR at the Branch Office reports calls processed at the MG 1000B Call Server. CDR includes:
• incoming Virtual Trunk calls to local devices
• incoming Virtual Trunk calls to outgoing local analog and digital trunks
• incoming local trunks (analog and digital) to outgoing Virtual Trunks
• incoming local trunk calls to local devices
• local device calls (IP Phones in Local Mode, analog (500/2500-type) telephones and digital
telephones) to outgoing local trunks
• local device calls to outgoing Virtual Trunks
Calls from MG 1000B IP Phones in Normal Mode generate CDR records at the main office for the
following call types involving MG 1000B IP Phones:
In the case of VO Logged out phones, CDR records will not be generated since the emergency TNs
are fully restricted.
• Incoming Virtual Trunks – CDR records are generated when a call from another Call Server in
the network over a Virtual Trunk terminates at an MG 1000B IP Phone.
• Incoming local (analog and digital) trunks – CDR records are generated when a call from the
local PSTN terminates at an MG 1000B IP Phone.
• Outgoing Virtual Trunks – CDR records are generated when an MG 1000B IP Phone makes a
call to another Call Server in the network over a Virtual Trunk, to a device at the Branch Office,
or to a destination over the local trunks at the Branch Office. An associated CDR record is also
generated at the Branch Office when the call involves MG 1000B facilities. When the call goes
out on the local trunks at the Branch Office, the CDR record shows the user as having made a
long-distance call to the PSTN at the Branch Office.
• Outgoing local trunks (analog and digital).
The identifying digits in the main office Call Server's CDR log are the manipulated string as specified
by the Branch Office zone. For example, the Branch Office user dialed "9, 555-1212", but the main
office Call Server changes it to "6, 1-613-555-1212". CDR records the dial string as
"1-613-555-1212". In other words, the main office Call Server produces a CDR record indicating that
the user dialed a "long-distance" digit string because the feature converts the call from a local
dialing pattern to a long-distance dialing pattern.
June 2014 Branch Office Installation and Commissioning
Comments? infodev@avaya.com
Call Detail Recording (CDR)
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