Avaya Nortel Communication Server 1000 Manual

Ip line fundamentals
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Nortel Communication Server 1000
IP Line Fundamentals
NN43100-500
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Summary of Contents for Avaya Nortel Communication Server 1000

  • Page 1 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500...
  • Page 2: Procedure

    Document status: Standard Document version: 02.02 Document date: 4 February 2008 Copyright © 2003–2008, Nortel Networks All Rights Reserved. Sourced in Canada LEGAL NOTICE While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS"...
  • Page 3: Table Of Contents

    Secure Real-time Transport Protocol 43 Virtual superloops, Virtual TNs, and physical TNs 44 Licenses 44 Zones 46 Administration 46 Features Contents 49 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 4 Expansion Module for IP Phone 1100 Series 166 Element Manager support 167 Call Statistics collection 168 Programmable line/DN feature keys (self-labeled) 177 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 5: Contents

    Installation and initial configuration of an IP Telephony node 235 Contents 235 Introduction 235 Equipment considerations 236 Install the hardware components 236 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 6: Procedure

    Update other node properties 409 Telnet to a Voice Gateway Media Card using Virtual Terminal 409 Check the Voice Gateway Channels 411 Setting the IP Phone Installer Password 412 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 7 Add the converted cards to an IP Telephony node 517 Appendix A NAT router requirements for NAT Traversal feature Contents 525 Description 525 Requirements 526 Natcheck output 528 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 8 Backing up the IP Phone Application Server database server manually 209 Procedure 9 Performing a full database recovery 210 Procedure 10 Performing a selective database recovery 211 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 9: Procedure

    Procedure 49 Updating the IP Telephony node properties 391 Procedure 50 Adding a Voice Gateway Media Card to the node 392 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 10: Procedure

    4.0 (Leader or Follower) 557 Procedure 84 Reconfiguring the Media Cards running CS 1000 Release 4.5 or later (Leader or Follower) 559 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 11: Contents

    (Leader or Follower) 560 Procedure 86 Upgrading the software for the ITG-P 24-port card or the Media Card running CS 1000 Release 4.0 or earlier 562 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 12 12 Contents Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 13: New In This Release

    G729AB codec support for the IP Audio Conference Phone 2033, corrected command e2dsetshow, and added a statement to IP Peer calls section. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 14: Subject

    Media Cards. • explains how to engineer, install, configure, administer, and maintain an IP Telephony node that contains Voice Gateway Media Cards. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 15: Structure

    Note on legacy products and releases This NTP contains information about systems, components, and features that are compatible with Nortel Communication Server 1000 Release 5.5 software. For more information about legacy products and releases, click the Technical Documentation link under Support & Training on the Nortel home page: www.nortel.com...
  • Page 16 IP Phone 1220 User Guide (NN43141-101) • IP Phone 1230 User Guide (NN43142-101) • IP Phone 1200 Series Key Expansion Module User Guide Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 17: How To Get Help

    To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to: Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 18: Getting Help Through A Nortel Distributor Or Reseller

    If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 19: Description

    Release 5.5 is supported on an analog/digital (TDM) only system without a Signaling Server if the system is not IP enabled. For information about upgrading your system, see Communication Server 1000M and Meridian 1 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 20: Digital Signaling Processor Daughterboards

    Signaling Server or Line Terminal Proxy Server (LTPS). For more information about DHCP, see Converging the Data Network with VoIP Fundamentals (NN43001-260) and IP Phones Fundamentals (NN43001-368). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 21: Interworking

    System architecture Applicable systems The CS 1000 system supports the Media Card 32-port line card, Media Card 32S card, and ITG-Pentium 24-port line card. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 22: System Requirements

    CS 1000 Release 5.5. See Table 1 "Possible system configurations" (page 23). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 23 Line Terminal Proxy Server (LTPS) • Virtual Trunk • H.323 Gateway • SIP Gateway • SIP Redirect Server • Network Routing Service (NRS) Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 24: Software Delivery

    Name: Signaling Server and IP Peer Networking, Content type: Release. Obtain the precise Release, Status, and Title of the file from your next level of support. See www.nortel.com/downloadingcontentfor download instructions. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 25: Required Packages

    MPT allows CS 1000 to support the following: • modem pass through • Super G3(SG3) fax at V.34(33.6Kbps) Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 26: Modem Traffic

    5 msec • low packet loss • V.34 rate (33.6 Kbps) Performance degrades significantly with packet loss. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 27: Voice Gateway Media Cards

    24-port line card, Media Card 32-port card, and the MC 32S card. Table 6 Card comparison Item ITG-P 24-port card Media Card 32-port Media Card 32S card card Total DSP Channels Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 28 There is an RS-232 Maintenance Port connection on the faceplates of both the ITG-P 24-port card and the Media Cards. The ITG-P 24-port card has an alternative connection to the same serial port on the I/O backplane. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 29 Figure 2 "Media Card 32-port " (page 30) • Figure 3 "ITG-P 24-port card faceplate" (page 32) • Figure 5 "Media Card 32S card faceplate" (page 38) Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 30 This enables the card to be reset without cycling power to it. The Reset button is used to reboot the card after a software upgrade or to clear a fault condition. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 31 ELAN network interface and TLAN network interface (in order from the top): 1. 100 (100BaseT) 2. 10 (10BaseT) 3. A (Activity) Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 32 Figure 3 "ITG-P 24-port card faceplate" (page 32) shows the ITG-P 24-port card faceplate components. Figure 3 ITG-P 24-port card faceplate Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 33 The two NWK Status LEDs display TLAN network interface activity. • Green—the LED is on if the carrier (link pulse) is received from the TLAN network interface switch. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 34 I/O panel DB-9 male serial maintenance port at the same time. Backplane interfaces The backplane provides connections to the following: • ELAN network interface • TLAN network interface Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 35 DSP daughterboard. See Figure 4 "ITG-P 24-port card physical assembly" (page 35). Figure 4 ITG-P 24-port card physical assembly Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 36: Media Card 32S

    The Gold Boot Code, the upgradeable Boot Code, the Gold MSP Image, the Gold VxWorks Kernel for CSP Image, the Gold App Image, and the upgradeable Field-programmable Gate Array (FPGA) image Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 37 Media Card 32S card controls, indicators, and connectors Figure 5 "Media Card 32S card faceplate" (page 38) shows the Media Card 32S faceplate. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 38 The Reset button is used to reboot the card after a software upgrade or to clear a fault condition. Enable LED Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 39 3. The Media Card 32S card provides Secure Real-time Transport Protocol (SRTP) to secure the IP media path between the DSP channels and the card. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 40 If no other Signaling Servers exist or if the Signaling Servers fail, the IP Phones register with the LTPS on the Voice Gateway Media Cards. ATTENTION Each Signaling Server supports the registration of up to 5000 IP Phones. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 41 If the LTPS detects a loss of connection with one of its registered IP Phones, it logs the event. The LTPS then sends an unregister message to the system for that IP Phone. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 42: Reliable User Datagram Protocol

    • If B receives a packet without having first received its predecessor, it discards the packet and all subsequent packets, and a NAK (no Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 43: Secure Real-Time Transport Protocol

    RUDP establishes and maintains the link. The IP Line software version must match the Call Server software version; otherwise, IP Line terminates the link and logs an error message. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 44: Virtual Superloops, Virtual Tns, And Physical Tns

    • IP User License for the IP Phone 2002, IP Phone 2004, IP Phone 2007, IP Phone 1120E, IP Phone 1140E, IP Phone 1150E, IP Phone 1220, Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 45 IP User Licenses must not exceed 32 767. The total number of IP phones configured within the system must not exceed the allowable system capacity limit controlled by customer keycodes. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 46: Zones

    ITG-P 24-port line card, and Media Card 32-port. oam> or LBD> prompt displays for the Media Card 32S card. • Administration and maintenance overlays of Call Servers. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 47 • Full-text descriptions of parameters and acronyms help administrators reduce configuration errors. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 48 For more information about the CLI commands, see "IP Line CLI commands" (page 455). Overlays For information about the overlays, see Software Input Output Administration (NN43001-611). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 49: Features

    "802.1Q support" (page 187) • "Data Path Capture tool" (page 190) • "IP Phone firmware" (page 191) • "Graceful Disable" (page 191) Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 50: Introduction

    Node level patching is not provided by TM 3.1. The patching CLI command of the Media Card 32-port card, MC 32S card, and ITG-Pentium 24-port line card can be used. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 51: Nn43100-500 02.02 Standard Release 5.5 4 February

    Node level patching is not provided by TM 3.1. The patching CLI command of the Media Card 32-port card, MC 32S card, and ITG-Pentium 24-port line card can be used. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 52: Live Dialpad

    • IP Softphone 2050 • WLAN Handset 2210/2211/2212/6120/6140 • IP Phone 1110 • IP Phone 1120E • IP Phone 1140E Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 53: Diagnostics

    Personal Directory, Callers List, Redial List, and user-defined feature key labels support Unicode. Corporate Directory and Calling Party Name Display (CPND) do not support Unicode. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 54: Pop-Up And Usb Keyboard Support

    AgentPosition A string of digits containing the current agent position of the IP Phone. This string is empty if the agent is not logged on. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 55: E2Dsetshow ()

    • unique TN types for each IP Phone • special emulation mode for IP Phones that are not known to the TPS Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 56: Unique Tn Types For Existing Ip Phones

    IP Phone 1150E IPACD IP Phone 1210 Not applicable 1210 IP Phone 1220 Not applicable 1220 1230 IP Phone 1230 Not applicable Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 57: Automatic Ip Phone Tn Conversion (Flexible Registration)

    Flag and blocks registration in the Emulation Mode. The <insert table link> lists groups of IP Phone types which can be converted or interchanged without losing any configuration. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 58: Manual Ip Phone Tn Conversion

    The Active Call Failover (ACF) for IP Phones feature allows active IP calls to survive the following failures: • IP/IP calls and IP/TDM calls survive signaling path TLAN subnet failures. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 59 (JITC) requirements if the LAN/WAN network is engineered to provide full redundancy: that is, if a LAN/WAN network component fails, an alternate path between the clients and LTPS server is provided. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 60 ACF call status is UNREGISTERED; that is, when both parties go offline. • only one of the parties is offline, and the other party does not support disconnect supervision. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 61 Online messages are sent in a on-hook or press any keys during the Call group as a response to the Sync Request. Server restart. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 62 IP Phones cannot re-register with the main office and they re-register with the Branch office in local mode. IP Phone A re-registers in local mode first. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 63 IP Phones are registered with the same Call Server. • TLAN subnet failure occurs. IP Phone B goes offline first, then IP Phone A. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 64 The Call Server cold starts. • Active IP Phone A re-registers with the Call Server as the TLAN subnet comes back up. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 65 The Call Server cold starts. • Active IP Phone A re-registers with the server as the TLAN subnet comes back up. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 66 Only established calls survive failures. All calls having the DIALING state on the Call Server are released when an LTPS or signaling failure occurs that causes an IP Phone to unregister. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 67 firmware download can occur, if needed. If that IP Phone actually had calls on hold, this means the held calls cannot be retrieved until after the firmware download is finished. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 68 If a TLAN subnet failure occurs and IP Phone A re-registers with its home TN (with handsfree disabled), the handsfree functionality is turned off and IP Phone A must go off-hook to continue the conversation. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 69 The Survivable Remote Gateway (SRG) 1.0 and SRG 50 do not support ACF. If the IP Phone is an SRG user, the active call, either in normal mode or local mode, does not survive a failure. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 70 If the unregistered converged IP Phone releases the call during the TLAN subnet failure, the Presence status is updated on PCC as the idle converged IP Phone re-registers. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 71 • In the case of a Call Server warm start (INI), the active calls are retained on the agent telephone. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 72 The user is unaware of the failure and continues dialing the DN. The digits dialed after the failure are ignored, the IP Phone detects the failure, clears the display, and tries to re-register with the server. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 73 The ACF feature also considers interaction of an IP Phone with the following to be an IP/TDM call: • CallPilot Mini • Meridian Mail Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 74 Installation and configuration The feature for IP Phones requires no installation. It is active by default on any CS 1000 system running the CS 1000 Release 4.5, or later software. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 75 IP Phone more responsive to failures. If the network delay values are high, the parameters can be increased to prevent the IP Phones from being reset due to significant network delay. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard...
  • Page 76 The ACF call is UNREGISTERED (UNREG). This occurs when both parties go offline. This state is always monitored by the 10-minute ACF timer. The call is released if the Call Server ACF timer expires. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 77 If ACF information exists for the requested IP Phone, it is output as follows: ACF STATUS <status> TMR <timer> where <status> is: • UNREG for unregistered calls • HREG for half-registered calls Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 78 UNREGISTERED. Figure 8 "LD 80 TRAC with ACF example" (page 79) is a sample output for IP Phones involved in UNREGISTERED and PARTIAL-REBUILT calls. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 79 REB - REBUILT calls • HREB - HALF-REBUILT calls • PREB - PARTIAL-REBUILT calls • ALL – all types of ACF calls Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 80 LD 117 STIP ACF in Element Manager A list of command parameters are made available after the STIP ACF command is selected. The ALL command parameter is displayed as the default. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 81: Dsp Peg Counter For Cs 1000E Systems

    Reference (NN43001-750) and Software Input Output Administration (NN43001-611). Enhanced UNIStim Firmware Download for IP Phones Firmware files are stored on and are downloaded from the Signaling Server. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 82 UNIStim IP Phones supporting the UFTP download protocol. • Enhanced functionality is provided only if the recommended commands are used. For example, use of the VxWorks shell copy command Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 83 Registration of the IP Phone continues with no but the Upgrade Manager has no firmware for firmware download. the given firmware ID. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 84 Two events trigger data about firmware files to be updated by the LTPS: 1. LTPS reboot 2. new firmware file upload from either the LTPS Command Line Interface (CLI) or Element Manager Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 85 The xNN.fw format also applies to the firmware file for the Phase 2 IP Phone 2001, IP Phone 2002, and IP Phone 2004. The file was named IPP2SET.fw but is renamed to x02.fw to conform to the naming convention. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 86 LTPS. IP Phone displays message that firmware download is initiated. If download is successful, IP Phone continues with normal registration. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 87 Message is displayed until firmware is downloaded. IP Phone upgrade process is initiated. If firmware download is unsuccessful after 10 retries, IP Phone remains in local mode. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 88 Server is designated for Maintenance Mode with the uftpTurboMode "on" command. The Maintenance Mode designation is saved and maintained even if the Signaling Server is power-cycled or is rebooted. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 89 If this parameter is configured as 0 (zero), the Upgrade Manager never exits Maintenance Mode unless the umsUpgradeModeSet command is issued with the "stop" parameter. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 90: Call Server Commands

    The following is an example of the input and output. >ld 20 REQ: PRT TYPE: ISET CUST DATE PAGE MODEL_NAME: 2004P2 KEM_RANGE IP_PHONE_MODEL: IP PHONE 2004 PHASE2 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 91 CSDN IAPG 0 AACS NO ITNA NO DGRP MLWU_LANG 0 DNDR 0 KEY 00 SCR 640 0 MARP ANIE 0 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 92 RST FW <FWID> <START/STOP> <HH:MM> – reset IP Phones with specified F/W ID Table 24 "LD 117 commands" (page 93). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 93 ID equal to <XX> and major version designator equal to <A>. STIP FW <XX> lists all registered IP Phones with firmware ID equal to <XX>. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 94 If START is specified and the last parameter is omitted, then IP Phones are reset immediately. <HH:MM> – hour and minute when IP Phones should be reset Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 95 – name of the firmware file on the FTP server Use the firmwareFileGet command instead of firmwareFileGetI2004, firmwareFileGetI2002, and firmwareFileGetIPP2. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 96 25/08/04 06:22:23 LOG0006 shell: Current value of auto F/W upgrade timeout is 240 seconds. isetFWShow output example oam> isetFWShow Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 97 192.168.29.56 IP Phone 2004 2004P2 Regular online 0 00:00:32 064-00 064-00 18-006038ddc6b6-6600 B.65 2.8 5100 5000 Total sets = 1 oam> Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 98 firmware ID, and firmware version in ABB format. isetGet output The output has been modified to display the IP Phone Model Name and firmware version in ABB format. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 99 Ethernet Diagnostics in Element Manager To access Ethernet Diagnostics in Element Manager, follow the steps in Procedure 1 "Accessing Ethernet Diagnostics in Element Manager" (page 100). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 100: Accessing Ethernet Diagnostics In Element Manager

    Select Ethernet Diagnostics from the <Select by Functionality> list. See Figure 13 "Select by Functionality list" (page 101). The Ethernet Diagnostics window appears. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 101 Enhanced UNIStim Firmware Download for IP Phones 101 Figure 12 Ethernet Diagnostics window Figure 13 Select by Functionality list —End— Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 102 STIP MODL and STIP FW are listed in the STIP commands in the Status Command list. See Figure 15 "STIP commands" (page 103). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 103 RST ZONE and RST FW are listed in the RST commands in the Status Command list. Both RST commands reset IP Phones for the parameters specified. See Figure 16 "RST commands" (page 104). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 104 Element Manager" (page 106). To access the uftpTurboMode command, follow the steps in Procedure 2 "Accessing the uftpTurboMode command" (page 105). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 105: Accessing The Uftpturbomode Command

    The General Commands window appears. See Figure 18 "General Commands window" (page 105). Figure 18 General Commands window From the Group drop-down list, select uftp. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 106: Accessing The Uftpturbomodeshow Command

    Click the plus sign (+) to the left of the Node ID of the desired node to view the node elements. Click the GEN CMD button for the desired Signaling Server. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 107: Procedure 4 Accessing Uftpturbomodetimeoutset Command

    The Node Maintenance and Reports opens. Click the plus sign (+) to the left of the Node ID of the desired node to view the node elements. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 108: Accessing Uftpautoupgradetimeoutset Command

    (page 108). Procedure 5 Accessing uftpAutoUpgradeTimeoutSet command Step Action In the navigator, select IP Network > Maintenance and Reports. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 109 Access isetFWShow and isetFWGet in the General Commands window from the iset group in the Group drop-down list. See Figure 23 "iset commands" (page 110). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 110: Firmware Download Using Unistim Ftp

    firewall. Both of these ports can be safely enabled by firewalls. See Table 26 "Source/destination port usage on either side of the connection" (page 111). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 111 The Download log files are generated during initialization of the UFTP Server task. If the Download log files do not exist during the start-up of the UFTP Server task, new Download log files are created. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 112 The following CLI commands support UFTP firmware downloads: • uftpNodeShow • uftpShow • uftpRunTimeDataReset • activeDlogShow • inactiveDlogShow • dnldFailShow Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 113 Figure 25 uftpNodeShow command output uftpShow The uftpShow command displays the following information: • configuration information about UFTP Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 114 field in the UFTP data block. Figure 27 "uftpRunTimeDataReset command output" (page 115) is an example of output from the uftpRunTimeDataReset command. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 115 file. When a line number is entered, inactiveDlogShow [numOfLine], the output displays the nonactive dlog file by the number of lines. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 116 Figure 30 "dnldFailShow command output" (page 116) is an example of output from the dnldFailShow command. Figure 30 dnldFailShow command output Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 117: Nat Traversal Feature

    NAT router, while Echo Server 2 detects the type of NAT router. Both Echo Server 1 and Echo Server 2 are required for the NAT Traversal feature to function properly. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 118 fixed port numbers for signaling. The NAT device must perform consistent private-to-public mapping for these port numbers. Table 27 "Signaling UDP Ports" (page 119) lists the UDP port number used. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 119 Voice Gateway Media Card) 5201 IP Phone RTCP packets into IP Phone (port matches first RTCP port of the Voice Gateway Media Card) Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 120 Data sent from the IP Phone stops. The NAT device sees that the IP Phone UDP connection is not active in the transmit direction and starts aging the translation. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 121 find that the configuration of a VLAN ID is unsupported by their NAT router. See the documentation of the NAT router to determine if a VLAN ID is supported. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 122 PUBLIC RTCP port number must be the RTP port number + 1. For example, if the PUBLIC RTP port is 12000, then the PUBLIC RTCP port must be 12001. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 123 Configuring NAT Traversal in LD 117 Commands are available in LD 117 to configure and print the Echo Servers IP addresses/port numbers and NAT Keep Alive time-out setting. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 124 PRT ES2 Print Echo Server 2 IP address and port number. PRT ESS Print both Echo Servers IP addresses and port numbers. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 125 0.0.0.0 or 10 000 in the examples in Figure 33 "PRT commands output" (page 126). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 126 Echo Server 1. • .. – Blank space. Indicates the IP Phone is not behind any kind of NAT (normal case). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 127 Echo Server 1 • .. – Blank space: the IP Phone is not behind any kind of NAT (normal case) Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 128 IP Phone problem. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 129 ->Found on Card TN 009-00, ELAN IP..47.11.217.102..Notice how the "Found on" line is below the title, and is displayed before every IP Phone. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 130 The explanation in parenthesis is one of the following: — (TLAN IP, this card) – the IP address used is the TLAN network interface of this card; the Echo Server is active on this card. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 131 IP Phones and Echo Servers. A sample output is shown in Figure 35 "echoServerShow sample output" (page 132). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 132 0. A sample output is shown in Figure 36 "echoServerShow 99 sample output" (page 133). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 133 If no port number is entered, the first entry found with the specified IP address on a Voice Gateway Media Card is returned. An example is shown Figure 37 "vgwShow with IP address command output" (page 134). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 134: Corporate Directory

    The Directory key on the IP Phone is used to access the directory, select a listing, and then dial a number from the Corporate Directory. The Navigation keys are used to refine the search within the Corporate Directory. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 135: Personal Directory, Callers List, And Redial List

    Phone in Information Elements (IE) over Application Module Link (AML) for Meridian Link Services (MLS). This information correlates the TN of a specific IP Phone with its associated IP address for a call recording Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 136 Phone 2033, IP Phone 2007, IP Phone 1110, IP Phone 1120E, IP Phone 1140E, IP Phone 1150E, WLAN Handset 2210/2211/2212/6120/6140. The IP Phone 1210, IP Phone 1220, and IP Phone 1230 do not support IP Call Recording. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 137 For example, in a call using the G.711 codec, one voice packet data stream requires approximately 80 kb/s. As the IP Call Recorder uses two separate streams for the in/out calls, there are four streams requiring a total Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 138 Start Recording Request message. If the IP Phone that accepted the transferred call does not have call recording enabled, the transferred call is not recorded. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 139 ASTKEY2 ((ASTKEY1 and ASTKEY2 are the numbers of the keys to be associated. In this example, consider ASTKEY1 = 0 and ASTKEY2 = 1.) Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 140 Application Module Link (AML) message that identifies the IP endpoint is sent for each call. The IPIE prompt is in LD 17 under system parameters (PARM). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 141 6140 Terminal Number of IP Phone Where l = loop, s = shelf, c = card, u = unit l s c u Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 142 MEDIA PROFILE: CODEC G.711 MU-LAW PAYLOAD 20 ms VAD OFF DIAL DN 4009 MAIN_PM ESTD TALKSLOT ORIG 19 TERM EES_DATA: NONE Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 143 STIP TERMIP – Displays the Resource Locator Module information for the specified IP address Examples of STIP output Example 1: Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 144: Pbxlink Connection Failure Detection

    Voice Gateway Media Cards. An alarm is generated if the pbxLink is not detected after a warm or cold start of the Call Server. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 145 For a CS 1000 system, use the LD 117 STAT SERV command at the Command Line Interface (CLI) of the Call Server to display the pbxLink information. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 146: Ld 117 Stat Serv

    Table 32 "Queried information in STAT SERV" (page 147) lists the applications and describes the information provided by those applications. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 147 Sample LD 117 STAT SERV output Table 33 "STAT SERV response fields and description" (page 148) lists the descriptions for the fields in the STAT SERV response. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 148 LTPS • VTRK PBXLINK STATE Specifies the element current pbxLink state. Values are: • LINK UP • LOST • FAILED Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 149: Ip Phone Support

    • IP Phone 1110 • IP Phone 1120E • IP Phone 1140E • IP Phone 1150E • IP Phone 1210 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 150: Ip Phone 2002

    IP Phone 1230 User Guide (NN43142-101) • IP Phone 1200 Series Key Expansion Module User Guide • WLAN IP Telephony Installation and Commissioning (NN43001-504) Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 151: Ip Phone 2001

    Corporate Directory access Unicode support IP Phone 2002 Table 35 "IP Phone 2002" (page 152) describes the IP Phone 2002. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 152: Ip Phone 2004

    Table 36 "IP Phone 2004" (page 152) describes the IP Phone 2004. Table 36 IP Phone 2004 Feature IP Phone 2004 characteristic Display Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 153 ATTENTION The IP Phone KEM is not supported on the IP Phone 2001, IP Phone 2007, and IP Audio Conference Phone 2033. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 154 6 characters long Self-labeled line/programmable feature keys Other features DHCP support Transducers Headset (HS) / Handset (HD) / Handsfree (HF) Mute key Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 155: Ip Phone 1220

    One key that rocks up, down, left, and right Voice codec support G.711, G729A, G729AB, G.723.1 Firmware download Automatic firmware version checking and download Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 156: Ip Phone 1230

    Automatic firmware version checking and download 3-port unmanaged Layer 2 switch for data and Built-in voice Corporate Directory access Unicode support Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 157: Ip Phone 1200 Series Key Expansion Module

    For information about using the IP Phone 1200 Series KEM, see IP Phone 1200 Series Key Expansion Module User Guide and IP Phones Fundamentals (NN43001-368). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 158: Ip Phone 2007

    Headset (HS) / Handset (HD) / Handsfree (HF) Mute key Navigation keys One key that rocks up, down, left, and right Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 159: Ip Audio Conference Phone 2033

    Up and down Voice codec support G.711 and G729A (VAD is not supported) Firmware download Automatic firmware version checking and download Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 160: Ip Softphone 2050

    Expansion Module for IP Softphone 2050. The Expansion Module 2050 docks on right side or the left side of the IP Softphone 2050 main window. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 161: Wlan Handsets 2210/2211/2212

    5.5" x 2.2" x 1.0" Weight 4.2 ounces 6 ounces 6 ounces Loudspeaker Push-to-talk 8 independent push-to-talk channels Unicode support Built-in VPN client Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 162: Wlan Handsets 6120/6140

    Unicode support IP Phone 1110 Table 46 "IP Phone 1110" (page 163) lists the features for the IP Phone 1110. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 163: Ip Phone 1110

    Unicode support IP Phone 1120E Table 47 "IP Phone 1120E features" (page 164) lists the features of the IP Phone 1120E. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 164: Ip Phone 1140E

    Unicode support IP Phone 1140E Table 48 "IP Phone 1140E features" (page 165) lists the features of the IP Phone 1140E. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 165: Ip Phone 1150E

    Unicode support IP Phone 1150E Table 49 "IP Phone 1150E features" (page 166) lists the features of the IP Phone 1150E. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 166: Expansion Module For Ip Phone 1100 Series

    Expansion Modules the IP Phones can have up to 54 additional self-labeled line/programmable feature keys. The IP Phone 1140E and IP Phone 1150E can also have up to 36 additional self-labeled line/programmable feature Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 167: Element Manager Support

    Element Manager interface is displayed. Element Manager is then used to perform tasks such as configuring an IP Telephony Node, checking and uploading loadware and firmware files, and retrieving the Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 168: Call Statistics Collection

    Signaling Server. Traffic printouts are available per zone at user-configurable intervals for the following: • blocked calls • bandwidth used • call attempts and completions Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 169 TN can be entered for the card (L or L S) which then prints the count per that parameter. A customer cannot be specified in this case. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 170 ECNT SS specified Signaling Server. <hostName> • If hostName parameter is not entered, the count is printed for all Signaling Servers. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 171 ECNT FW is equivalent to ECNT FW ALL; that is, the list containing firmware IDs and the quantity of IP Phones with this firmware ID is printed. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 172 Combination of invalid slot and Slot does not correspond to a virtual loop. invalid customer Customer out of range. Range: [0 to 31] Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 173 Percent maximum inter/intra zone bandwidth used • Total inter/intra zone bandwidth threshold exceeded count The counters are reset after the data is printed. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 174 R factor cuerl counts of unacceptable Echo Return Loss counts of warning latency counts of warning jitter Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 175 R factor samples cwerl counts of warning Echo Return Loss ccms Calls completed with media security Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 176 Calls failed due to lack of resources (SRTP-capable DSPs) Figure 40 Example of the output from Traffic Report 16 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 177: Programmable Line/Dn Feature Keys (Self-Labeled)

    IP Phone 1220 IP Phone 1230 The IP Phone 2001, IP Audio Conference Phone 2033, IP Phone 1110, and IP Phone 1210 do not support feature keys. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 178: Private Zone Configuration

    This guarantees DSP availability for critical or ACD agent IP Phone. A zone can be configured as shared or private. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 179: Nn43100-500 02.02 Standard Release 5.5 4 February

    4 BQ 10000 BQ 10000 private Zone 4 added. Total number of Zones = n (where n is the total number of zones) Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 180 Enough DSP resources must be configured to prevent the IP Phones configured in Shared Zones from running out of channels. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 181: Run-Time Configuration Changes

    IP address), then active calls are released. If the nonactive Call Server is changed (for example, survivable-side IP address), then the calls are not affected. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 182: Network Wide Virtual Office

    IP Phones. For example, if users go to another office or to a different location within the same office, they can log on to any Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 183 Office logon from an IP Phone 2001, IP Audio Conference Phone 2033, IP Phone 1110, and IP Phone 1210. See "Set type checking and blocking" (page 194). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 184 Virtual Office User Allowed (VOUA) configured. • The IP Phone where the user wants to log on from (source) must have Virtual Office logon Allowed (VOLA) configured. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 185: Bandwidth Management For Network Wide Virtual Office

    The zone information is saved in the Current Zone field. All features that depend on configured zone information receive the correct bandwidth calculations. Configured Zone and Current Zone fields replace the current Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 186: Requirements

    CP PM Call Server in the MG 1000B provides service to the IP Phones located in the branch office location. The IP Phones then survive an outage between the MG 1000B and the main office. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 187: 802.1Q Support

    VLAN ID during the installation. To configure 802.1Q, configure the following: • p bits • VLAN ID Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 188 802.1Q tag bytes inserted between the source MAC address and the protocol type field. The tag protocol identifier field contains 8100 (hex) and the CFI bit is set to 0. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 189 5. At least two IP address pools are used on the DHCP server – one for the Voice VLAN/subnet and another for the Data VLAN/subnet. Additional pools can be added as required as long as one IP address Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 190: Data Path Capture Tool

    The Data Path Capture process is controlled by a set of CLI commands. For further information, see Table 137 "Data Path Capture Tool commands" (page 469). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 191: Ip Phone Firmware

    IP Phones to the node Master. • The card soft resets the remaining busy registered IP Phones after they release their active call. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 192: Hardware Watchdog Timer

    • the code running and not triggering an exception • resetting the card and bringing it back to normal operation Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 193: Codecs

    30 ms T.38 supported for fax calls on gateway channels G.711 Clear Channel supported for fax calls on gateway channels Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 194: Set Type Checking And Blocking

    Phone that cannot display an incoming call because the IP Phone used to log on does not have the self-labeled line/programmable feature keys to display the incoming call. If the logon was allowed to occur, the IP Phone could ring Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 195: Enhanced Redundancy For Ip Line Nodes

    The Enhanced Redundancy for IP Line nodes feature relaxes the checking performed by a node on the Node ID that is presented by a registering IP Phone. Under the circumstances described in this section, an IP Phone Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 196 If the IP Phone presented one of the following Node IDs, it would be rejected for registration • • Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 197 If the customer does not want to use the Enhanced Redundancy for IP Line Nodes feature, programming 2- or 4-digit Node ID retains the exact match requirement. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 198 198 Features Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 199: Personal Directory, Callers List, And Redial List

    Directory, Callers List, and Redial List features. The IP Phone Application Server ELAN network interface IP address must be configured. See "IP Phone Application Server configuration and administration" (page 205). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 200 Does not modify record in database.) Access through soft keys Maximum number of entries 20 (Redial List) 100 (Callers List) Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 201: Personal Directory

    Personal Directory Personal Directory supports the following features: • maximum entries = 100 • maximum characters in name = 24 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 202: Callers List

    (Redial List only displays the caller DN) • after the 100 entry limit is reached, the newest entry overwrites the oldest entry • one minute time-out Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 203: Accessing The Call Log Options

    IP Phone to inform the user of a new incoming call. If not configured, nothing is displayed. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 204: Redial List

    • sort by the time the call is logged • multiple actions: — dial the DN of an entry Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 205: Ip Phone Application Server Configuration And Administration

    IP address of the server where the backup is saved • path, file name, user ID, and password to support the backup/restore functionality Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 206 Remote backup IP address remote backup server IP address Remote backup path /auto/etherset remote path where the back up file is saved Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 207: Procedure 7 Configuring The Ip Phone Application Server On A Separate Signaling Server

    Enter a unique Node ID in the New Node field. Click the to Add button. The Edit window appears. Configure the IP addresses and subnet masks for the Signaling Server. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 208: Ip Phone Application Server Database Maintenance

    Configure a daily backup to occur at a scheduled time. Database recovery can be performed for the entire database of the IP Phone Application Server or for one user entries. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 209: Procedure 8 Backing Up The Ip Phone Application Server Database Server Manually

    Enter the data for the Remote backup IP address, Remote backup userid, Remote backup password, Remote backup path, and Remote backup file name fields. Click Submit. —End— Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 210: Performing A Full Database Recovery

    Click OK. After the file is transferred by FTP to the local drive, an information window appears indicating successful file transfer. Click OK. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 211: Performing A Selective Database Recovery

    The Personal Directories Restore window for a single user opens. Figure 44 "Personal Directories Restore for a single user window" (page 212). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 212: Call Server Configuration

    When DFLT_SCPW is set to YES, the system assigns a default password (the primary DN) to IP Phone users when an IP Phone is added or changed in LD 11. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 213: Password Administration

    LD 15 Enable a default SCPW Prompt Response Description Change existing data. REQ: Change Flexible Feature Code parameters. TYPE: CUST Customer number. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 214 If the user forgets their IP Phone password, the administrator can reset the retry counter and change the user password in Element Manager. After the administrator changes the password, the lock is released automatically. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 215: Codecs

    The first entry in the table has the highest quality audio (BQ = Best Quality) and requires the largest amount of bandwidth. The last entry requires the least amount of bandwidth (BB = Best Bandwidth) with lower voice quality. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 216 G.711 Clear Channel codec is used if the far end does not support the T.38 codec. Table 67 Supported codecs Codec Payload size G.711 a-law, G.711 mu-law, NOVAD 10, 20, and 30 ms Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 217: Codec Configuration

    BQ (Best Quality) in LD 117 zone configuration. The greater codec setting index corresponds to BB (Best Bandwidth). For more information, see Converging the Data Network with VoIP Fundamentals (NN43001-260). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 218 Even though these codecs cannot be unselected, the payload size and the jitter buffer for G.711 can be changed. For G.711 Clear Channel, only the jitter buffer can be changed. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 219: Codec Registration

    1. G.711 a-law codec with a 10 msec payload 2. G.729A codec with 50 msec payload 3. G.729AB codec with 30 msec payload 4. G.723.1 codec with a 30 msec payload Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 220 • G.711 a-law • G.711 mu-law • T.38 • G.711 Clear Channel • one of G.729AB and/or G.729A, or G.723.1 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 221 Voice Gateway codec registration The Voice Gateway registers codecs for the gateway channels as follows: • G.711 a-law and G.711 mu-law are always registered. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 222: Codec Negotiation

    For a call setup using the SlowStart procedure or for a call modification (media redirection), each node sends its codec list in the TCS message to the other node. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 223 G.711_a_law_10msec G.711_mu_law_10msec G.729AB_20msec G.729AB_20msec G.711_a_law_20msec G.711_mu_law_20msec G.729AB_10msec G.729AB_10msec G.711_a_law_30msec G.711_mu_law_30msec G.729A_50msec G.729A_50msec G.729A_10msec G.729A_10msec G.729A_40msec G.729A_40msec G.729A_20msec G.729A_20msec G.729A_30msec G.729A_30msec Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 224: Codec Selection

    For a call modification (media redirection) or for a call setup using the SlowStart procedure, the codec selection occurs on both Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 225 Codec1 is a common codec (that is, is Codec1 also listed in the far-end list). If Codec1 is common to both lists, Codec1 becomes the selected codec. Otherwise, the Master obtains Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 226 Bandwidth Codec Selection algorithm selects one common codec based on two codec lists. With this algorithm, every time the selection is done using the same two lists, the selected codec is always the same. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 227 G.729AB G.723.1 G.729A G.729A G.729A G.729A G.729AB G.729A G.729AB G.729AB G.729AB G.729A G.729AB G.729AB G.723.1 G.723.1 G.723.1 G.729A G.729AB G.723.1 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 228 228 Codecs Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 229: Installation And Configuration Summary

    flow to the steps involved in the overall installation procedure. Complete all installation and configuration steps before transmitting data to the Voice Gateway Media Cards. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 230: Procedure 11 Preinstallation And Configuration Steps

    Configure IP Phone features. See "Configure IP Phone features in LD 11" (page 261). Configure IP Line data using Element Manager: Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 231 Upload the software and firmware files to the file server. See "Upload the loadware and firmware files to the Signaling Server" (page 310). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 232: Voice Gateway Media Card Installation Summary Sheet

    TLAN network interface IP address on each card • IP address of the active ELNK Ethernet network interface on the system core Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 233 Card role MAC address address address Leader Follower (TM: Leader1) Follower Follower Follower Follower Follower Follower Follower Follower Follower Follower Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 234 Server IP Name Location mask address address* *Connect Server IP address is the Node IP address of the IP Telephony node. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 235: Installation And Initial Configuration Of An Ip Telephony Node

    Procedure 12 "Installing the ITG-P 24-port line card" (page 239) • Procedure 13 "Installing the CompactFlash card on the Media Card" (page 241) Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 236: Equipment Considerations

    Install the hardware components The Media Card 32-port cards and the ITG-P 24-port line card use IP Line software. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 237: Nortel Communication Server

    Not applicable. Procedure 17 "Installing 50-pin to Serial/ELAN/TLAN the Shielded 50-pin to Adapter. Serial/ELAN/TLAN Adapter onto the Media Card" (page 250) Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 238: Nn43100-500 02.02 Standard Release 5.5 4 February

    8 to 15. The left slot of an ITG-P 24-port line card cannot be plugged into slot 7, because the XPEC card is situated between slots 7 and 8. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 239: Nortel Communication Server 1000

    The red LED on the card faceplate remains lit until the card is configured and enabled in the software, at which point the LED turns off. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 240 CompactFlash card. If it is necessary to remove the CompactFlash card, follow the steps outlined Procedure 68 "Removing the CompactFlash" (page 491). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 241: Procedure 13 Installing The Compactflash Card On The Media Card

    Figure 48 "Position the CompactFlash in socket" (page 242). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 242: Procedure 14 Installing The Media Card

    Installing the Media Card Step Action For each Media Card in the node, identify the IPE card slot selected for the Media Card. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 243 • the leftmost of the two card slots occupied by the ITG-P 24-port line card • the slot occupied by the Media Card Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 244: Procedure 15 Replacing The Existing I/O Panel Filter Connector

    Backplane side of the existing block, by releasing the latching pins on the filter block and pulling the NT8D81AA cable away. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 245 filter connector in IPE modules on Large Systems. Some problem scenarios and their respective solutions are outlined in Table 75 "I/O filter connector" (page 246). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 246 10/100BaseT operation. To support the 100BaseT operation on Large Systems, the TLAN network interface requires specialized I/O panel mounting connectors. These replace the standard connectors provided on the system. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 247 To install the NTMF94EA ELAN, TLAN, serial interface cable, complete the steps in Procedure 16 "Installing the NTMF94EA ELAN, TLAN, serial interface cable" (page 248). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 248: Procedure 16 Installing The Ntmf94Ea Elan, Tlan, Serial Interface Cable

    Gateway Media Card. The switch LEDs and the faceplate link LEDs light when the card is connected to the WAN/LAN through the TLAN network interface. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 249 Large Systems before the A0852632 Shielded 50-pin to Serial/ELAN/TLAN Adapter is installed. See Figure 51 "Shielded 50-pin to Serial/ELAN/TLAN Adapter" (page 249). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 250: Procedure 17 Installing The Shielded 50-Pin To Serial/Elan/Tlan Adapter Onto The Media Card

    (1, 2, 3, or 4) where the Media Card is located. Connect a shielded Cat 5 cable from the customer TLAN switch equipment to the port labeled "TLAN". Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 251: Initial Configuration Of Mc 32S Card

    • Verify the License system limit in LD 22. The License system limit must have sufficient unused units to support the number of IP Phones Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 252: Procedure 18 Configuring The Elan Network Interface Ip Address For The Active Elnk

    CHG ELNK INACTIVE SECONDARY_IP (for Dual CPU only) Verify the IP address for the Ethernet network interface by entering the following command: PRT ELNK. Enter the following command: Update DBS. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 253 When a zone is created, its default state is enabled. CAUTION Zone 0 must be configured in LD 117 first before other zones are configured or all calls associated with zone 0 are blocked. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 254 PRT ZONE ALL Element Manager for Zone Configuration Optionally, zones can be configured for CS 1000 systems using Element Manager instead of LD 117. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 255: Procedure 19 Viewing Element Manager For Zone Configuration

    The Zone Basic Property and Bandwidth Management window appears. See Figure 54 "Zone Basic Property and Bandwidth Management window" (page 256). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 256 Where l = loop, s = shelf, c = card, u = unit. Description for gateway channel. aa..a Identify the channel using the card TLAN network interface IP address or MAC address. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 257: Procedure 20 Using Element Manager To Configure Voice Gateway Channels

    The Node Configuration window appears. Figure 55 Node Configuration window Expand a node by clicking the plus sign (+) to the left of the node. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 258 Select a gateway channel from the drop-down list box and click Delete. The Delete VGW channels window is the equivalent of LD 14 OUT command. —End— Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 259 FIBN package 365 Small Systems In Small Systems, virtual superloops contend for the same range of superloops, 96 to 112, with phantom superloops. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 260: Procedure 21 Configuring A Virtual Superloop In Element Manager

    Figure 57 "Configuring a virtual superloop in Element Manager" (page 260). Figure 57 Configuring a virtual superloop in Element Manager Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 261 ZONE 0 to 255 Zone number to which this IP Phone belongs. Verify that the zone number exists in LD 117. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 262 The IP Phone 2002 and IP Phone 2004 support the IP Phone KEM. Table 81 LD 11 Configure the IP Phone KEM Prompt Response Description Add new data. Change existing data. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 263 Type xx = NUL to remove a key function or feature. aaa = key name or function yyyy = additional information required for the key zz..z = additional information required for the key aaa Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 264 KEY xx PAGEOFST, where: xx = the number of the key (for example, KEY 36) Enter <CR> to keep the current setting. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 265: Configure The Expansion Module For Ip Phone 1100 Series

    (0) - 3/ <CR> (0). Up to three Expansion Modules are supported. … … … KEM3 KEM3 CLS is defined. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 266 <key> is the key number for the KEM + Key KEY <key> <keys conf data> Offset entered at KEYOFST. Enter the key’s configuration <CR> or just <CR>. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 267: Configure The Ip Phone 1200 Series Key Expansion Module

    Page number = 0 for KEM 1 1 for KEM 1 when you configure 1 KEM and 2 KEM when you configure 2 KEMs Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 268 Number of attached Expansion (0) - 3/ <CR> Modules 2050 (0). Supports up to three Expansion Modules 2050. … … … Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 269 IP Phone 1120E, IP Phone 1140E, IP Phone 1150E, and WLAN Handsets 2210/2211/2212/6120/6140. Remove unused feature keys by configuring the dedicated context-sensitive soft keys to NUL. Some features depend on the given Class of Service. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 270 SCC – Speed Call Controller SSC – System Speed Call Controller Key 24 PRS, NUL PRS – Privacy Release key Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 271: Node Election Rules

    5. In the event of a tie in uptime length, the card with the lowest IP address wins. The precedence of the rules is from 1 (highest) to 5 (lowest). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 272 272 Installation and initial configuration of an IP Telephony node Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 273: Contents

    IP address, to access the Element Manager logon window in secure environments. This chapter also provides instruction for transmitting files to Voice Gateway Media Cards, upgrading card software, and upgrading IP Phone firmware. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 274: Configure Ip Line Data Using Element Manager

    • SNTP (see IP Peer Networking Installation and Commissioning (NN43001-313) • NRS (see IP Peer Networking Installation and Commissioning (NN43001-313) Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 275: Procedure 22 Turning Off Browser Caching In Internet Explorer

    Launch Internet Explorer. Click Tools > Internet Options. The Internet Options window appears. See Figure 58 " Internet Options window" (page 276). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 276 On the General tab, under the Temporary Internet files section, click the Settings button. The Settings window appears. See Figure 59 "Temporary Internet files Settings window" (page 277). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 277: Procedure 23 Launching Element Manager

    Enter the Signaling Server Node IP address in the Address Bar (url line) of the browser window. Click Go or press Enter on the keyboard. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 278 Element Manager times out after a period of inactivity. Users are prompted with a warning five minutes before Element Manager times out. If the user clicks OK within the warning time out Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 279: Change The Login Banner

    "Configuring SNMP trap destinations and community strings" (page 283) "Configure Voice Gateway Profile data" (page 285) "Configure Quality of Service" (page 289) "Configure ELAN IP address, TLAN voice port, and routes" (page 291) Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 280: Procedure 24 Adding An Ip Telephony Node Manually

    The Node Configuration window includes five buttons: • to Add – used to add a new IP Telephony node. Enter an unused Node ID and then click to Add. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 281 IP Phone configuration. Click to Add. The Edit window appears. See Figure 62 "Editing a node " (page 282). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 282 Voice Gateway Media Card becomes the primary (Leader) during an election, it assigns itself the Node IP address. ATTENTION An asterisk (*) indicates that a field is a required/mandatory field. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 283 It is necessary to perform a datadump to save the configuration information permanently whether the parameters are configured in Element Manager or in LD 117. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 284: Procedure 25 Configuring Snmp Trap Destinations

    • System Name In the Community section, enter the following parameters for system management community strings for access to the Management Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 285: Procedure 26 Configuring Dsp Profile Data

    Figure 64 "VGW and IP phone codec profile window" (page 286). The VGW and IP phone codec profile area includes VGW information and a list of codecs. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 286 FAX playout nominal delay: The default value is 100 ms. The range is 0ms to 300ms. FAX no activity timeout: The default value is 20 seconds. The range is 10 seconds to 32000 seconds. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 287 The supported G.723.1 codec has bit rates of 5.3 kb/s and 6.3 kb/s. Expand the selected Codec. See Figure 65 "Selected Codec" (page 288). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 288 For each codec type, the payload is defaulted to the maximum supported: 30 msec for G.711 (a-law and mu-law), 50 msec for G.729A, 50 msec for G.729AB, and 30 msec for the G.723.1. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 289: Procedure 27 Configuring Qos

    Action In the Edit window, click the plus sign (+) to the left of QoS. Figure 66 "QoS window " (page 290). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 290 Only modify the Control packets priority and Voice packets priority values as and when directed by the IP network administrator. The recommended configuration values are as follows: Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 291: Procedure 28 Configuring The Call Server Elan Network Interface Ip Address Active Elnk), Tlan Voice Port, And Routes

    In the Edit window, click the plus sign (+) to the left of LAN Configuration. Figure 67 " LAN configuration window" (page 292). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 292 ELAN subnet as the Call Server and the Primary Signaling Server IP Telephony node. The Alternate Call Server Media Gateway should be equipped with sufficient trunk Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 293 The Routes information expands. Figure 68 "Embedded LAN (ELAN) Routes" (page 294). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 294 Host IDs are defined for the card routing table entries. To add additional routes, click the Add button again and enter the route information. Repeat this step for each route to be added. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 295: Procedure 29 Configuring Access To The File Server

    Action In the Edit window, click the plus sign (+) to the left of Firmware. Figure 70 " Firmware configuration " (page 296). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 296 The loss plan adjusts the Voice Gateway Media Card gateway channel loss for each call by sending pad values to the card. Loss plan values are now configured through LD 73. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 297: Procedure 30 Setting The Loss Plan For The Uk

    To clear the loss plan adjustment, use the command UKLossPlanClr. "IP Phone Loss Plan (UK) commands" (page 475) for more information about these and other loss plan commands. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 298: Procedure 31 Adding A Card And Configuring Voice Gateway Media Card Properties

    In the Edit window, click the plus sign (+) to the left of Cards and then click the Add button. Figure 71 " Cards configuration " (page 298). Figure 71 Cards configuration Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 299 To submit node changes and transfer the changes to the Call Server, follow the steps in Procedure 32 "Submitting and transferring the node information" (page 300). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 300: Procedure 32 Submitting And Transferring The Node Information

    — improper card configuration. Ensure all information is configured correctly. — the Voice Gateway Media Card running an older version of the software than the Signaling Server. Verify the software Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 301: Transfer Node Configuration From Element Manager To The Voice Gateway Media Cards

    The Signaling Server must be properly configured to use Element Manager, so that the steps of setting and rebooting the Leader are not needed. The Signaling Server requires a reboot only if the Signaling Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 302: Procedure 33 Configuring The Leader Ip Address For A Second Or Subsequent Node

    Use the following communication parameters for the TTY terminal emulation on the PC: • 9600 baud • 8 bits Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 303 field Node menu of the Edit window. This step assumes that the new IP Telephony node has already been configured in Element Manager. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 304: Procedure 34 Transmitting Node Properties To Leader

    A confirmation dialog box opens. Click OK to confirm the save of the node data. The Edit window closes, and the Node Configuration window appears. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 305 Expand the node by clicking the plus sign (+) to the left of the associated node. c. Click the Reset button for the Leader card. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 306: Procedure 35 Configuring The Follower Cards

    Follower card LTPS. F000 shows that no IP Phones are registered. Reboot the Follower card if the card faceplate does not display FXXX or F000. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 307: Upgrade The Voice Gateway Media Card Software And Ip Phone Firmware

    Voice Gateway Media Cards. Before beginning, ensure that the following software is installed on the PC: • Software to extract zipped files (WinZip or equivalent) Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 308 Phones are registered to the Voice Gateway Media Card, resetting the card causes the IP Phone to reboot and re-register. 3. Upgrade only the IP Phone firmware. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 309: Download The Current Loadware And Ip Phone Firmware

    Networking, Content type: Releases. Obtain the precise Release, Status, and Title of the file from your next level of support. See www.nortel.com/downloadingcontent for download instructions. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 310: Procedure 36 Uploading Loadware And Firmware Files

    The Choose File window appears. In the Choose File window, select the path and file to upload. Alternatively, enter the path and file name for the file to be uploaded. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 311: Procedure 37 Upgrading The Card Loadware

    32S card, select the radio button next to the most current version of the Media Card 32S card software. Click Loadware Upgrade at the bottom left of the window. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 312: Procedure 38 Rebooting The Voice Gateway Media Card

    Click the card Status button in the Node Maintenance and Reports window to verify the status of the Voice Gateway Media Card. Use the LD 32 ENLC command to re-enable the Voice Gateway Media Cards. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 313: Procedure 39 Re-Enabling The Voice Gateway Media Card

    From the Card Commands drop-down list, select ENLC - Enable and reset card. Under Command Parameters, enter card#. Click Submit. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 314: Procedure 40 Upgrading The Ip Phone Firmware

    In the Element Manager navigator, click Software > IP Phone Firmware. The IP Phone Firmware window appears. See Figure 74 "IP Phone Firmware window" (page 315). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 315 Click Update. The Update Phone Firmware opens for the selected IP Phone type. Figure 75 "Update Phone Firmware window" (page 316). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 316 Select an IP Phone for test purposes. Telnet to the Signaling Server and then log into the IPL> or oam> command line, and enter the following: Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 317 Server go out of service. This can take several minutes. Upon completion of the firmware upgrade, the IP Phones are brought back online as they complete their firmware upgrade. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 318 An IP Phone firmware version was unable to be upgraded by the Signaling Server in the normal manner. • The umsUpgradeAll command has not been issued. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 319: Assemble And Install An Ip Phone

    Element Manager can also be used to configure the IP Phone Installer Passwords. See "Setting the IP Phone Installer Password" (page 412). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 320: Import Node Configuration From An Existing Node

    Click the Import button. If the node already exists on the Call Server, a message appears indicating that the node already exists on the Call Server. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 321 If the node import is not successful, an error message appears in the text box area. —End— Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 322 322 Configuration of IP Telephony nodes using Element Manager Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 323: Ip Line Administration

    Telephony Manager (TM) 3.1 TM IP Line application provides a GUI to the Voice Gateway Media Card. TM 3.1 is used to provide OM reports. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 324: Ip Line Feature Administration

    CRPA CRPD Corporate Directory is not supported on the IP Phone 2001, IP Audio Conference Phone 2033, IP Phone 1210, and IP Phone 1110. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 325 Virtual Office logon option. • VOUA/VOUD – defines if a specific remote user can log onto this TN (allows/disallows a particular user to logon using Virtual Office). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 326 911 service (PSAP), not the remote Call Server 911 service. Table 88 "e911 process for IP Phones logged in to Virtual Office" (page 327) describes the process. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 327 Step Description The LTPS aborts the call on the remote Call Server. The LTPS displays Emergency Call Only on the IP Phone. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 328: Password Security

    IP Line application: 1. SNMP community strings 2. IPL> or oam> CLI Shell password 3. Call Server Level 1 Password (PWD1) Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 329 Management IP: 47.11.216.216 Host Type: Media Card Firmware Version: ITG Firmware Rls 5.7 SysName: ITG Line SysLocation: TN 10 0 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 330 For security reasons, these two alarms do not call the syslog function as the other itgAlarms do, so no syslog message is displayed on the console or written in the syslog file. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 331 After the PWD1 information is downloaded from the Call Server, it is saved in the Voice Gateway Media Card NVRAM. If a Voice Gateway Media Card has not yet established a link with the ELAN subnet, the user ID and password Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 332 "Setting the IP Phone Installer Password" (page 412). For further information about password protection support on an IP Phone, see IP Phones Fundamentals (NN43001-368). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 333 After three failed attempts, the registration continues as if there were no password entries. Reboot the IP Phone and try again if more tries are needed. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 334 For IP Phone 2004, IP Phone 2007, IP Phone 1140E, IP Phone 1150E, and WLAN Handset 2210/2211/2212/6120/6140, see "IP Phones 2004/2007/1140E/1150E and WLAN Handset 2210/2211/2212/6120/6140 " (page 336) Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 335 If you enter the correct password, the TN displays. See Figure 78 "IP Phone registration with password checking" (page 336). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 336 Figure 79 "IP Phone registration with no password checking" (page 336). Figure 79 IP Phone registration with no password checking Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 337 The commands begin with node as they work at the node level. For detailed information about these commands, see Table 135 "IP Phone Installer Password commands" (page 466). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 338 If an IP Phone cannot be installed because a prompt for a node ID and TN does not appear, log into a Voice Gateway Media Card and check the status of the password using the nodePwdShow command. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 339: Procedure 42 Configuring The Administrative Ip Phone Installer Password

    This command displays the settings of the IP Phone Installer (node) password. If in the default state, the IP Phone Installer Password has never been set. The nodePwdShow command displays the following: Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 340 6 to 14 digits in length. The valid characters are 0 to 9, *, and #. This command can be entered at any time. The new password entered simply overwrites the previous password. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 341 Always specify the <password> parameter when entering the nodePwdSet command. The nodePwdEnable and nodePwdDisable commands enable and disable the administrative IP Phone Installer Password, respectively. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 342: Procedure 43 Configuring The Temporary Ip Phone Installer Password

    IPL> or oam prompt. Type nodePwdShow to verify that the temporary password has been deleted.: Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 343: Procedure 44 Resetting The User Name And Password To Default

    The logon: prompt is displayed. Reboot the card by pressing the RESET button on the faceplate of the card with a pointed object, such as a ball-point pen. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 344: Ip Configuration Commands

    BOOTP, thus, making the card a Follower. NVRIPShow Prints the values of the IP parameters that reside in NVRAM. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 345: Tlan Network Interface Configuration Commands

    CLI commands, Nortel recommends that half-duplex mode be used to inter-operate with the far end when the far end is set to autonegotiate. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 346: Display The Number Of Dsps

    Voice IP address = 47.103.247.221 Voice subnet mask = 255.255.255.0 ROUTE NET TABLE destination gateway Interfa 0.0.0.0 47.103.247.1 5800883 lnPci1 47.103.220.192 47.103.220.199 lnIsa0 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 347 1 days, 19 hours, 43 mins, 11 secs (157391 secs) Codecs : G711Ulaw(default), G711Alaw, G729AB lnPci stat : 100 Mb/s (Carrier OK) value = 1 = 0x1 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 348 1 days, 3 hours, 1 mins, 58 secs TN : 00 00 Host Type : ISP 1100 IP TLAN : 47.11.215.55 IP ELAN : 47.11.216.139 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 349: Packet Loss Monitor

    • vgwPLLog 0|1|2 – enables the packet loss monitor. Packet loss is measured in the receive direction and the two halves of a call are Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 350: Transfer Files Using The Cli

    <hostname> <username> <password> <directory path> <file name> <hostname> <username> <password> <directory path> <file name> configFileGet <hostname> <username> <password> <directory path> <file name> bootPFileGet Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 351 IP address of the FTP host • the Voice Gateway Media Card itself (use loopback address 127.0.0.1) • another Voice Gateway Media Card Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 352: Download The Ip Line Error Log

    At the IPL> or oam> prompt, type: resetOM. The resetOM command resets all operational measurement parameters that have been collected since the last log dump. The statistics start from zero. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 353: Ip Line Administration Using Element Manager

    Procedure 22 "Turning off browser caching in Internet Explorer" (page 275) to prevent caching of Web windows by the Internet Explorer browser. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 354: Procedure 45 Retrieving The Current Om File From The Voice Gateway Media Card Using Element Manager

    Expand the node containing the Voice Gateway Media Card by clicking the plus sign (+) to the left of the Node ID. Figure 81 "Node Maintenance and Reports window" (page 355). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 355 To view a OM file, click the radio button for the file to be viewed and then click View OM File. The OM report data appears at the bottom of the window. —End— Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 356 2001Reg_Att: 0 2001Reg_Fail: 0 2001Unreg_Att: 0 2001Aud_Setup: 0 2001Jitter_Avg: 0.0 2001Jitter_Max: 0 2001Latency_Avg: 0.0 2001Latency_Max: 0 2001Pkt_Lost: 0.00 2001Listen_RFactor: 0.0 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 357 2002P2Pkt_Lost: 0.00 2002P2Listen_RFactor: 0.0 2002P2Voice_Time: 0 mins 0 secs 2033Reg_Att: 0 2033Reg_Fail: 0 2033Unreg_Att: 0 2033Aud_Setup: 0 2033Jitter_Avg: 0.0 2033Jitter_Max: 0 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 358 1110Jitter_Avg: 0.0 1110Jitter_Max: 0 1110Latency_Avg: 0.0 1110Latency_Max: 0 1110Pkt_Lost: 0.00 1110Listen_RFactor: 0.0 1110Voice_Time: 0 mins 0 secs 2050MCReg_Att: 0 2050MCReg_Fail: 0 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 359 2212Voice_Time: 0 mins 0 secs 2007Reg_Att: 0 2007Reg_Fail: 0 2007Unreg_Att: 0 2007Aud_Setup: 0 2007Jitter_Avg: 0.0 2007Jitter_Max: 0 2007Latency_Avg: 0.0 2007Latency_Max: 0 2007Pkt_Lost: 0.00 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 360 0.0 1230Voice_Time: 0 mins 0 secs ChanAud_Setup: 0 ChanJitter_Avg: 0.0 ChanJitter_Max: 0 ChanPkt_Lost: 0.00 ChanVoice_Time: 0 mins 0 secs H323VtrkInVoCallAttempt: 0 H323VtrkInVoCallComp: 0 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 361 H323NrsGatekeeperConf: 0 H323NrsGatekeeperRej: 0 H323NrsRegistrationReq: 144 H323NrsRegistrationConf: 144 H323NrsRegistrationRej: 0 H323NrsUnregistrationReqRecd: 0 H323NrsUnregistrationConfSent: 0 H323NrsUnregistrationRejSent: 0 H323NrsAdmissionReq: 0 H323NrsAdmissionConf: 0 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 362 SIPCTITotalGetForwardingSuccesses: 0 SIPCTITotalSessionTerminated: 0 Each collection period provides the following information: • The date and time for the collection period hour. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 363: View Traffic Reports

    > Logs and Reports > Call Server Operational Measurements > System Traffic. Networks report (TFS001) Click Network in the table to view the Networks report. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 364 Dial tone delay report (TFS003) Click Dial tone delay in the table to view the page title, report description, and the parameters measured in the Service Loops report. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 365 Selected terminals Report (TFS005) Click Selected terminals in the table to view the page title, report description, and the parameters measured in the Selected terminals report. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 366 Command Status Link (CSL) and Application Module Link (AML) measurements Report (TFS008) captures traffic data related to Command Status Links and Application Module Links. Parameters Measured: Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 367 9 Telset status message 10 Message waiting indication change 11 Mpdate terminal status 12 TN maintenance mode 13 Confirmation 14 Administration data block Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 368 46 Treatment response messages 47 Filter Bitmap request 48 Filter Bitmap response 49 Monitor Make set busy 50 Make set in service Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 369 2 Second flow control 3 Third flow control 4 Fourth flow control 5 Outgoing SSD failure count 6 AML reset count Packets Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 370 19 No End of Message mark message count 20 PRA layer-3 protocol errors 21 D-channel down instances 22 Attempted anti-tromboning operations Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 371 ISDN Generic Functional Report (TFS010) counts the number of times supplementary services or the ISDN transport are not able to find an idle call register. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 372 4 More than 20 bytes Multi-purpose ISDN signaling processor messages report (TFS013) Click Multi-purpose ISDN signaling processor messages in the table to view the report. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 373 Digital Subscriber Loop in the system. Parameters Measured: MISP information 1 MISP ID 2 Outgoing maintenance messages Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 374 9 Incoming data packets 10 Outgoing data packets QoS IP statistics (TFS016) Click QoS IP statistics in the table to view the report. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 375 Parameters Measured: Incoming Traffic Data 1 Failure to match 2 Usage 3 Peg count 1 Failure to match 2 Usage Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 376 1 Route number 2 Trunk type 3 Equipped trunks 4 Working trunks 5 Incoming usage 6 Incoming peg count 7 Outgoing usage Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 377 Click Feature key usage in the table to view the page title, report description, and the parameters measured in the Feature key usage report group. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 378 2 Mode 2 peg count 3 Mode 3 peg count 4 Mode 4 peg count 5 Mode 5 peg count Average time Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 379 Messaging and Auxiliary Processor links. Parameters Measured: Auxiliary Processor Link 1 APL number 2 Output queue overflow Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 380 5 Special prefix access calls 6 Call forward access calls 7 User key access calls 8 Unsuccessful calls Telephone Messaging Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 381 Click Call blocking due to lack of DSP resource in the table to view the page title, report description, and the parameters measured in the DSP peg count report group. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 382 System xxx Customer yy Broadcasting Routes Report Description Broadcasting Routes Report (TFC111) provides traffic data on the usage of broadcasting routes. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 383 6 VNS trunks reuse count 7 VNS trunks total idle time Route List Entry 1 Route list number 2 Number of calls Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 384 5 Requests blocked 6 Calls refusing expensive routes Off-hook Queuing 1 Number of calls 2 Time elapsed in queue Call Back Queuing Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 385 1 Calls offered 2 Calls accepted 3 Time elapsed in queue 4 Calls blocked in call back 5 Unsuccessful call back attempts Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 386: Procedure 46 Viewing Ip Line Log Files

    Voice Gateway Media Card. • There are four SYSLOG.# buttons; one for each of the four syslog files on the Voice Gateway Media Card. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 387: Backup And Restore Data

    ID: • nodexxxx.btp is the BOOTP.TAB file • nodexxxx.cfg is the CONFIG.INI. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 388: Procedure 47 Backing Up The Call Server Data

    In the Element Manager navigator, click Tools > Backup and Restore > Call Server Backup and Restore. See Figure 87 "Call Server Backup and Restore window" (page 389). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 389 Click OK in the EDD complete dialog box. The Backup function then displays information in a tabular form indicating the actions that were performed. —End— Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 390: Update Ip Telephony Node Properties

    To update the node properties of a Voice Gateway Media Card, follow the steps in Procedure 49 "Updating the IP Telephony node properties" (page 391). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 391: Procedure 49 Updating The Ip Telephony Node Properties

    "Delete a Follower Voice Gateway Media Card from the node" (page 397) • "Change the IP addresses of an IP Telephony node in Element Manager" (page 400) Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 392: Procedure 50 Adding A Voice Gateway Media Card To The Node

    Click the Add button to the right of the Cards section. The Card section expands. See Figure 91 "Add Card window " (page 393). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 393: Nortel Communication Server

    Select Pentium if using the ITG-P 24-port line card (dual-slot card), or select Media Card if using the Media Card single-slot card. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 394: Nn43100-500 02.02 Standard Release 5.5 4 February

    field as the card receives its CONFIG.INI and BOOTP.TAB files. When the transfer is complete, click OK in the Progress Check Complete dialog box. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 395 The General Commands window appears. From the Group drop-down list, select Misc. From the Command drop-down list, click the cardRoleShow command. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 396 In the Group drop-down list, select pbxLink. From the Command drop-down list, select pbxLinkShow. Click RUN. The output appears in the window below. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 397: Node

    Cards. Confirm the card to be deleted and then click the Remove button for that card. Confirm the deletion by clicking OK. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 398 In the usual system configuration, the Signaling Server is the Leader of the node. However, if a second or subsequent node is configured on the system, then a Voice Gateway Media Card is configured as the Leader for that node. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 399: Procedure 52 Deleting The Leader Voice Gateway Media Card

    In the Edit window, click the Remove button for the "old" Leader card that was removed. Click OK to confirm the deletion of the card. Click Save and Transfer. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 400: Procedure 53 Changing The Ip Addresses Of An Ip Telephony Node In Element Manager

    (+) to the left of the Node ID. Figure 93 Edit window a. Node ID: The Node ID appears automatically. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 401 Card belongs. When changing these subnet masks, consider the possibility of conflict between the ELAN and TLAN network interface IP addresses. Consult with the network administrator before making any changes to subnets. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 402 Table 70 "Voice Gateway Media Card installation summary sheet" (page 233). All other IP address configuration depends on the accurate configuration of the Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 403 Element Manager uses the community strings to refresh the Voice Gateway Media Card status and to control the transmitting and retrieving of configuration data files for database synchronization. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 404 The Survivable Media Gateway associated with the primary Signaling Server IP Telephony node is called the Alternate Call Server. It is usually located in the same equipment rack with Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 405 The TLAN Voice port range is 1024 to 65535. The default Voice ports are 5200 to 5295. A check is performed to prevent the TLAN Voice and signaling UDP ports from having the same range. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 406 Restart a Voice Gateway Media Card If the IP address of a single Voice Gateway Media Card has changed, it must be restarted in order for the changes to take effect. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 407: Procedure 54 Restarting A Voice Gateway Media Card At The Cli

    LTPS IP Phones become idle, they are registered with other TPS. The Voice Gateway Media Card can then be removed with no impact to any users. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 408: Procedure 55 Restarting A Voice Gateway Media Card In Element Manager

    IP address • subnet of either the TLAN or ELAN (by changing the subnet mask or the subnet fields of the IP address) Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 409: Update Other Node Properties

    To access the CLI on a Voice Gateway Media Card using Virtual Terminal from Element Manager, follow the steps in Procedure 57 "Accessing a Voice Gateway Media Card using Telnet" (page 410). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 410: Procedure 57 Accessing A Voice Gateway Media Card Using Telnet

    Voice Gateway Media Card by using the TLAN or ELAN network interface IP address. See Figure 96 "Virtual Terminal window" (page 411). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 411: Check The Voice Gateway Channels

    To check the Voice Gateway Channels running on a Voice Gateway Media Card, follow the steps in Procedure 58 "Checking the Voice Gateway Channels" (page 412). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 412: Setting The Ip Phone Installer Password

    Setting the administrative and temporary IP Phone Installer Passwords Step Action Click IP Network > Maintenance and Reports. The Node Maintenance and Reports window appears. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 413: Nortel Communication Server

    The range is 0 – 240 hours (which is a maximum of 10 days). The number specified under Timeout indicates the remaining time to expire of the temporary password. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 414: Nn43100-500 02.02 Standard Release 5.5 4 February

    The window refreshes and blank fields are displayed for the following: Node Password, Uses, and Timeout. Enter the temporary Node Password, the number of uses, and the Timeout, and click RUN. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 415 The text area data output is similar to the following: NodeID PwdEna TmpPwd Uses Timeout ====== ======= ======== ======== ======= =========== 1234567 0d 0h 0m 0s —End— Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 416 416 IP Line administration using Element Manager Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 417: Contents

    This section describes the TM administration procedures using the TM 3.1 IP Line application. All references to TM in the following procedures assume the latest TM version. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 418 Nortel recommends that report generation be scheduled once a day. To schedule a generated OM Report, follow the steps in Procedure 60 "Scheduling Reports" (page 419). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 419: Procedure 60 Scheduling Reports

    Select the Schedule OM report radio button. Click OK. The Scheduling window appears. See Figure 98 "Scheduling an OM Report" (page 420). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 420 file called ipline_MM_YYYY_file#.csv. TM has a report feature called "Generate OM Report now". This feature enables an OM Report to be generated immediately. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 421: Procedure 61 Generating Reports

    The default file that is generated opens in Microsoft Excel or any other application that can open.csv files. —End— Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 422: Procedure 62 Opening An Operational Measurement (Om) Report

    The Voice Gateway Media Card OM file contains the following information for each model of IP Phone: • the number of incoming and outgoing calls Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 423: Procedure 63 Retrieving The Current Om File From The Voice Gateway Media Card Using Tm

    Figure 100 "Card Properties window Maintenance tab" (page 423). Figure 100 Card Properties window Maintenance tab Click the Open OM File button. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 424 2002Jitter_Max: 0 2002Latency_Avg: 0.0 2002Latency_Max: 0 2002Pkt_Lost: 0.00 2002Listen_RFactor: 0.0 2002Voice_Time: 0 mins 0 secs 2001Reg_Att: 0 2001Reg_Fail: 0 2001Unreg_Att: 0 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 425 2002P2Reg_Att: 0 2002P2Reg_Fail: 0 2002P2Unreg_Att: 0 2002P2Aud_Setup: 0 2002P2Jitter_Avg: 0.0 2002P2Jitter_Max: 0 2002P2Latency_Avg: 0.0 2002P2Latency_Max: 0 2002P2Pkt_Lost: 0.00 2002P2Listen_RFactor: 0.0 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 426 1120Pkt_Lost: 0.00 1120Listen_RFactor: 0.0 1120Voice_Time: 0 mins 0 secs 1110Reg_Att: 0 1110Reg_Fail: 0 1110Unreg_Att: 0 1110Aud_Setup: 0 1110Jitter_Avg: 0.0 1110Jitter_Max: 0 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 427 2212Jitter_Avg: 0.0 2212Jitter_Max: 0 2212Latency_Avg: 0.0 2212Latency_Max: 0 2212Pkt_Lost: 0.00 2212Listen_RFactor: 0.0 2212Voice_Time: 0 mins 0 secs 2007Reg_Att: 0 2007Reg_Fail: 0 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 428 1230Aud_Setup: 0 1230Jitter_Avg: 0.0 1230Latency_Avg: 0.0 1230Jitter_Max: 0 1230Latency_Max: 01230Pkt_Lost: 0.00 1230Listen_RFactor: 0.0 1230Voice_Time: 0 mins 0 secs 1240Reg_Att: 0 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 429 SIPVtrkTLSIncomingComp: 0 SIPVtrkTLSIncomingFailure: 0 SIPVtrkTLSOutgoingAttempt: 0 SIPVtrkTLSOutgoingComp: 0 SIPVtrkTLSOutgoingFailure: 0 OutTotalH323OvlCallCount: 0 OutSuccessH323OvlCallCount:0 OutOvl2EnblocCallCount: 0 InTotalH323OvlCallCount:0 InSuccessH323OvlCallCount: 0 TotalARQGenerated:0 TotalARJRcvd: 0 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 430 SIPCTITotalMakeCallRequests: 0 SIPCTITotalMakeCallSuccesses: 0 SIPCTITotalRetrieveCallRequests: 0 SIPCTITotalRetrieveCallSuccesses: 0 SIPCTITotalSingleStepTransferRequests: 0 SIPCTITotalSingleStepTransferSuccesses: 0 SIPCTITotalTransferCallRequests: 0 SIPCTITotalTransferCallSuccesses: 0 SIPCTITotalMonitorStartRequests: 0 SIPCTITotalMonitorStartSuccesses: 0 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 431 Procedure 64 "Viewing IP Line info and error log" (page 432). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 432: Back Up And Restore Tm Data

    Configure the site name, system name, and customer number in the TM Navigator before adding a new IP Telephony node. Only one IP Telephony node can be added in the TM IP Line application for each system customer. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 433: Procedure 65 Adding A Node By Retrieving An Existing Node

    OK. The Retrieve node window appears. See Figure 102 "Retrieve node" (page 434). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 434 IP address field for the existing node. SNMP community read/write name: Enter the SNMP read/write community string. The SNMP read community string cannot be used. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 435: Ip Line Cli Access Using Telnet Or Local Rs-232 Maintenance Port

    CAUTION Do not connect two maintenance terminals to both the faceplate and I/O panel serial maintenance port connections at the same time. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 436: Procedure 66 Accessing A Voice Gateway Media Card Using Telnet

    Type ? or Help (MC 32S card) at the prompt to display a list of available IPL> and oam> CLI commands. "IP Line CLI commands" (page 455) for a detailed list of commands. —End— Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 437: Voice Gateway Media Card Maintenance

    Table 118 "ITG-P 24-port line card faceplate maintenance display codes" (page 438) lists the normal and fault display codes for the ITG-P 24-port line card. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 438 T:09 F:09 Testing DS30 DPRAM T:10 F:10 Testing Security Device T:11 F:11 Testing Flash memory T:12 F:12 Programming PCI FPGA Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 439 Programming ISPDI FPGA T:11 F:11 Testing host dual port RAM T:12 F:12 Testing DS-30 dual port RAM T:13 F:13 Testing SEEPROM Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 440 Table 121 Media Card 32 card diagnostic information Message Description BOOT Appears when the display becomes active. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 441: System Error Messages

    Maintenance tab of the ITG Card Properties. Alternatively, view the log file in any text browser after uploading it to an FTP host using the LogFilePut command. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 442 <object> <errno> <errtext>. G005 ITG1005 Message queue error <operation> <object> <errno> <errtext>. G006 ITG1006 Unexpected state encountered <file> <line> <state>. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 443 DSP download retry succeeded <dsp> G027 ITG1027 DSP memory test: <dsp> <reason> G028 ITG1028 Voice packet loss: <channel> <%packetLoss> <direction> <dstAddr> Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 444 = alarmCauseRemoteTransmissionE rror TM displays the text "F/W file not received but IP Phones have registered. May have mixed F/W Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 445 Call Server communication link:<state>. S010 ITS1010 Terminal doesn’t support codec: <ip><Codec>. S011 ITS1011 <IP Address>: Last reset reason for IP Phone: <reasonID> (<reasonString>) Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 446: Ip Line And Ip Phone Maintenance And Diagnostics

    ECNT PEC • For more information about the ECNT commands, see "Counting IP Phones" (page 169) "LD 117" (page 449). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 447 A customer cannot be specified in this case. Example: ECNT CARD 81 << Card 81 >> Number of Registered Ethersets: 5 Number of Unregistered Ethersets: 27 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 448 Number of Register Ethersets: 1000 If the hostName variable contains an underscore (_), then an NPR001 error message is returned, as an underscore is considered to be an invalid character. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 449 A partial TN can be entered for the card (L or L S) which then prints the count per that parameter. A customer cannot be specified in this case. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 450 If the nodeNum parameter is not entered, the count is printed for all nodes. Example: ECNT NODE 8765 << Zone 8765 >> Number of Registered Ethersets: 3 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 451 > – greater than Only the XX parameter is mandatory. ECNT FW <XX> <A> <BB> defaults to ECNT FW <XX> <A> <BB> = Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 452 Because virtual TN are configured on a virtual superloop, virtual TN maintenance has no meaning; that is, what is already provided by the CS 1000 for phantom loops. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 453 Because the system must request the information from the IP Phone, the IDU is effectively a PING command and can be used to test the end-to-end IP connectivity of the IP Phone. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 454 ISET IP ADR field displays the public address (the address seen by the LTPS) followed by the private IP address (the address configured at the IP Phone) in parenthesis. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 455: Ip Line Cli Commands

    Table 139 "Graceful Disable commands" (page 474) • Table 140 "IP Phone Loss Plan commands" (page 475) • Table 141 "Patch commands" (page 477) Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 456 Repairs the file system errors and saves the damaged cluster in files. chkdsk "/C:", 2 Repairs file system errors and returns damaged clusters to the free pool. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 457 Media Card serial number that is displayed in the LD 32 IDC command. firmwareVersionShow Displays firmware version number. Displays number of available channels. numChannelsShow Displays software version. swVersionShow Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 458 Displays the state for channels; for example, if they are idle or busy. File transfer commands Table 129 "File Transfer commands" (page 459) lists the file transfer commands. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 459 The CONFIG.INI file also contains the NRS IP address, gateway password, and gateway DN-port mapping table. Example: Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 460 Voice Gateway Media Card Operational Measurements file to the specified location on the host. Example: IPL> currOMFilePut "ngals042", "anonymous", "guest", "/currDir", "omFile" Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 461 "hostname", Gateway Media Card to TM. "username", "password", Example: "directory path", "file name" IPL> bootPFilePut "ngals042", "anonymous", "guest", "/bootpDir", "bootpFile" Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 462 IP configuration IPL> and oam> commands. For more information about configuration commands, see Software Input Output Reference—Maintenance (NN43001-711). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 463 OOS state to use this command. Where tn is l s c u isetReset "tn" Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 464 IPL> and oam> commands. For more information about IP Phone firmware upgrade commands, see Software Input Output Reference—Maintenance (NN43001-711). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 465 IP Phone Installer Password commands Table 135 "IP Phone Installer Password commands" (page 466) lists the IP Phone Installer Password commands. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 466 IP Phone Installer Password settings. After this command is entered, all IP Phones display the original Node ID and TN screen during registration. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 467 Voice Gateway commands used on the Voice Gateway Media Card. For more information about Voice Gateway commands, see Software Input Output Reference—Maintenance (NN43001-711). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 468 The number of IP Phones that use that public IP address is printed (2 in this example), but only one of the IP Phones is displayed. To see the other IP Phone, determine the Public IP address and Public Media Port using the Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 469 Card inserted in the /A: drive on the Voice Gateway Media Card faceplate. This command does not appear on the MC 32S card. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 470 For example, entering a DN of 34 with no customer number results in output for any DN in the system starting with 34. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 471 IP address in parenthesis. An example of the output is shown in "LD 117 PRT IPDN and PRT DNIP output" (page 472). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 472 ZONE 001 REG CPND Name --------------------------------------------- 00 SCR 4100 2004P2_Cust_1 VLN63_00 IP 47.11.215.39 CUST 00 TN 061-00 TYPE 2004P2 ZONE 000 REG Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 473 --------------------------------------------- 00 SCR 4120 2002P2_Cust_1 VLN63_20 IP 47.11.216.140 CUST 00 TN 061-02 TYPE 2002P2 ZONE 000 REG CPND Name --------------------------------------------- Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 474 Gracefully disables both the LTPS and voice disiAll gateway service on the Voice Gateway Media Card. Gracefully disables the LTPS on the Signaling Server. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 475 IPL> command Description Server UKLossPlanSet Increases the Tx level of the IP Phone to match the requirement for the UK. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 476 Media Cards and Signaling Server are accessible at the PDT prompt level. These commands are summarized in Table 141 "Patch commands" (page 477). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 477 When a patch is successfully loaded, the pload command returns a patch handle number. The patch handle number is used as input to other patch commands (pins, poos, pout, and plis). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 478 (using the poos command) before it can be removed from the system. Syntax: pout "[handle]" If the pout command is issued without a parameter, enter a handle when prompted. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 479 After a memory patch is created using the pnew command, it can be loaded and activated like any other patch. Syntax: pnew Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 480 Causes all traces that use the monitorLib server traceAllOff to stop their output. This is a temporary disabling function. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 481 Network Connection Service (NCS) applicable to the Voice Gateway Media Cards. They are issued from the OAM shell. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 482 Gateway Media Card or the vxshell prompt: The values are: 1 = TTY 2 = RPTLOG 3 = File 4 =TTY + File Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 483: Lamp Audit And Keep Alive Functions

    When the Call Server detects a loss of connection with the Voice Gateway Media Card, the Call Server logs a message and unregisters all the IP Phones and gateway channels associated with that Voice Gateway Media Card. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 484 This could be used, for example, to mark a "misbehaving" task as noncritical to avoid a card reset. This would enable the problem to be debugged. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 485 DescriptionString – a description of the action taken An example of the output follows. IPL> auditHistoryShow 0001 :(APR 25 12:26:25) TM01 tCSV:Suspend Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 486 Task: tTest Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 487: Voice Gateway Media Card Self-Tests

    TM cannot establish connection with the Voice Gateway Media Card. The faceplate LCD display reads "BIOS." Problem The Voice Gateway Media Card has booted the BIOS load. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 488 In the event of a software load failure, the boot sequence indicates that the BIOS is being loaded: Cookie array value: 0x11111111 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 489 To run a PCM loopback test, a Send loopback test, or a Receive loopback test on the DSP daughterboard, respectively: DSPPcmLpbkTestOn ("DSPPcmLpbkTestOff" to stop the test) Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 490: Troubleshoot An Ip Phone Installation

    Use the nodePwdSet "password" command to set the administrative password and to enable IP Phones to be installed. Ensure the "password" parameter is included. —End— Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 491: Maintenance Telephone

    Slide the card out of the socket and carefully remove the CompactFlash card. Return the CompactFlash card to an antistatic package. —End— Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 492 492 Voice Gateway Media Card maintenance Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 493: Contents

    A voice channel on the Voice Gateway Media Card has a consistent voice quality fault, such as persistent noise or lack of voice path, even after resetting the card and retransmitting the card properties. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 494: 494 Voice Gateway Media Card Maintenance Using Element Manager

    Insert the Voice Gateway Media Card into the card guides and gently push the card until it makes contact with the backplane connector. Hook the locking devices. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 495 Follow the steps in Procedure 35 "Configuring the Follower cards" (page 306) to load the CONFIG.INI file onto the card. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 496: Procedure 70 Replacing A Leader Voice Gateway Media Card

    Install the replacement Voice Gateway Media Card into the card slot in the system. To do this: a. Pull the top and bottom locking devices away from the card faceplate. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 497 MAC address is the Ethernet address labeled on the faceplate of the replacement Voice Gateway Media Card. ELAN: xx:xx:xx:xx:xx:xx TLAN: xx:xx:xx:xx:xx:xx Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 498 Upgrade and distribute the firmware to the IP Phones on the Voice Gateway Media Card. See Procedure 40 "Upgrading the IP Phone firmware" (page 314). —End— Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 499: Add Another Voice Gateway Media Card

    Embedded LAN (ELAN) IP address: This is the ELAN network interface IP address for the card. Element Manager and the system use this address to communicate with the card. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 500 Follow the steps in Procedure 37 "Upgrading the card loadware" (page 311) to download the latest software to the Voice Gateway Media Card. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 501: Access Cli Commands From Element Manager

    IPinfoShow itgCardShow servicesStatusShow NodePwd nodePwdDisable nodePwdEnable nodePwdShow nodeTempPwdClear nodePwdSet nodeTempPwdSet pbxLink pbxLinkShow isetInfoShow RTPStatShow rping rTraceRoute Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 502 RDTAIL isecProfileShow isecConfirm disInsecureShells RDHEAD isecDecom sshKeyActivate disSecureShells sshKeyShow isecIkeShowPAll sshKeyClear enlInsecureShells statInsecureShells isecIpsecShowIf sshKeyGenerate enlSecureShells statSecureShells Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 503 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 504 Iset isetShow isetNATShow isetFWShow isetFWGet disServices enlServices forcedisServices IPinfoShow itgCardShow servicesStatusShow NodePwd nodePwdDisable nodePwdEnable nodePwdShow nodeTempPwdClear nodePwdSet nodeTempPwdSet pbxLink pbxLinkShow Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 505 CS 1000 Release 5.5 supports the following command groups for the Media Card 32S: • General • System • Voice Gateway • Iset • Special Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 506 Reference—Maintenance (NN43001-711). —End— Sample Output of Element Manager CLI commands cardRoleShow Card Role = Follower dspSWVersionShow DSP software version R8.01 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 507 ISP 1100 0000 47.104.39.246 47.104.39.118 ISP 1100 0000 47.104.39.245 47.104.39.117 ITG SA 0c04 47.104.39.244 47.104.39.116 NAME ENTRY STATUS PC ERRNO DELAY Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 508 78030 multicast packets received 5044 multicast packets sent 0 input errors; 0 output errors 0 collisions; 0 dropped IPInfoShow Maintenance Interface = ixpMac1 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 509 128099 badsum tooshort toosmall badhlen badlen infragments fragdropped fragtimeout forward cantforward 486 redirectsent unknownprotocol nobuffers reassembled outfragments noroute isetShow Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 510 ======== 0d 0h 0m 0s nodeTempPwdClear Please run nodePwdShow to verify the result. Run nodePwdShow and get the following results: Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 511 RUDP Port Summary Port ID Src IP Src Port +----------+---------------+--------+ 0x02bcb904 0.0.0.0 15001 0x02bcb878 47.11.221.48 15000 0x02b4b748 47.11.151.148 7300 0x0231d808 47.11.151.148 5100 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 512 Idle Closed 0x08cd 0.0.0.0:0000 0.0.0.0:0000 Idle Closed 0x08ce 0.0.0.0:0000 0.0.0.0:0000 Idle 0x08cf 0.0.0.0:0000 0.0.0.0:0000 Closed Idle Closed 0x090c 0.0.0.0:0000 0.0.0.0:0000 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 513: Access The Cli From Element Manager

    To access the CLI with Element Manager, follow the steps in Procedure 66 "Accessing a Voice Gateway Media Card using Telnet" (page 436). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 514 514 Voice Gateway Media Card maintenance using Element Manager Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 515: Convert Ip Trunk Cards To Voice Gateway Media Cards

    ITG Trunk 2.x nodes that contain Media Cards must be upgraded to IP Trunk 3.0x and rebooted. This is necessary to enable TM 3.1 to transmit the IP Line application to the trunk cards that are to be converted. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 516: Before You Begin

    In TM 3.1 ITG ISDN Trunk service, Telnet to each card and log into the IPL> shell. Check the firmware version by entering the following: IPL>firmwareVersionShow Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 517: Add The Converted Cards To An Ip Telephony Node

    Media Cards into an existing IP Telephony node" (page 518) to add the converted Voice Gateway Media Cards to an existing IP Telephony node using Element Manager. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 518: Procedure 73 Adding The Converted Voice Gateway Media Cards Into An Existing Ip Telephony Node

    Select the Enable set TPS checkbox • System name • System location • System contact The following is an example of the card properties data: Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 519 Configure the new Voice Gateway TNs on the Call Server using one of the following methods: a. Use LD 14 from the Call Server CLI to configure the new Voice Gateway TNs. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 520: Procedure 74 Importing All Converted Voice Gateway Media Cards Into A New Ip Telephony Node

    Server User ID and password). When logged into Element Manager, click IP Network > Nodes: Servers, Media Cards . The Node Configuration window appears. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 521 Add the Signaling Server (if it exists and is not already part of a larger IP Telephony node). Click Add next to the Signaling Server section. Add any additional Voice Gateway Media Cards. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 522 If it is restricted, obtain a new keycode to enable GPRI Package 167. In LD 73, enter DDB at the TYPE prompt.: Press <CR> through the overlay, accepting all the defaults. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 523 If no Signaling Server is added to the imported node, Telnet to the former IP Trunk Leader 0 card and use the clearLeader command to remove the Leader Flag from Leader 0. —End— Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 524 524 Convert IP Trunk Cards to Voice Gateway Media Cards Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 525: Appendix A Nat Router Requirements For Nat Traversal Feature

    ATTENTION Nortel is not affiliated in any manner with the natcheck tool, and therefore is not liable or responsible for any problems that may be encountered with this tool. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 526: Requirements

    Hairpinning occurs when an IP Phone behind a NAT router can send packets to the Public IP address and Port of another IP Phone connected to the same NAT router. Determine if hairpinning is supported on the NAT router. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 527 flow. As well, ensure that the firmware on the IP Phone has the latest firmware version (older firmware versions can be a possible source of the one-way speech path problem). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 528: Natcheck Output

    Server 2 reports my TCP address as 69.156.96.28:57281 Initiated TCP server 3 connection Initiated TCP loopback connection Connection from 69.156.96.28:57289 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 529: Nortel Communication Server

    UDP consistent translation: YES (GOOD for peer-to-peer) YES indicates that Cone NAT is being used. NO indicates that Symmetric NAT is present. Symmetric NAT is not supported. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 530: Nn43100-500 02.02 Standard Release 5.5 4 February

    Figure 107 Private-to-Public port mapping Because all three servers see the same PUBLIC port, the NAT router is using Cone NAT. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 531: Contents

    It is important to use the mounting screw provided to secure the top of the NTMF94EA cable 25-pair Amphenol connector to the system. The screw ties the LAN cable shield to the CS 1000 frame ground for EMC compliance. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 532: Appendix B I/O, Maintenance, And Extender Cable Description531

    Connector pin assignments Table 148 "Voice Gateway Media Card I/O Panel Pinout" (page 533) shows the I/O connector pin designations for the Voice Gateway Media Card. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 533 NTMF94EA cable pin description I/O Panel: P1 Signal Name P2, P3,P4 Color P1-21 BSOUTB- P2-2 P1-22 BDTRB- P2-4 GREEN SGRND P2-5 BROWN Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 534: Procedure 75 Preventing Ground Loops

    LAN equipment. Ensure that the external LAN equipment is powered-up. Use an ohmmeter to measure resistance to ground between the free end of the shielded RJ-45 cable and the building ground. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 535: Ntag81Ca Maintenance Cable Description

    NTAG81CA maintenance cable pin description eight-pin Mini-DIN nine-pin D-Sub Signals (MIX Side) (PC Side) Signals (MIX Side) Male Female (PC Side) DTRB- DSR- Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 536: Ntag81Ba Maintenance Extender Cable

    Figure 110 "NTAG81BA Maintenance Extender cable" (page 537). Table 151 NTAG81BA Maintenance cable pin description nine-pin D-Sub (Male) nine-pin D-Sub (Female) Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 537: Replace The Nt8D81Ba Cable With The Nt8D1Aa Cable And Install The Ntcw84Jw Special Ipe Filter

    L5–1, 2, 3 L6–1, 2, 3 L7–1, 2, 3 L8–1, 2, 3 L9–1, 2, 3 L10–1, 2, 3 L11–1, 2, 3 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 538 Remove the NT8D81BA cable Follow the steps in Procedure 76 "Removing an NT8D81BA cable" (page 539) to remove the NT8D81BA cable. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 539: Procedure 76 Removing An Nt8D81Ba Cable

    Install connector 1, (labeled UP1^) into backplane shroud 1. b. Install connector 2, (labeled UP2^) into backplane shroud 2. c. Install connector 3, (labeled UP3^) into backplane shroud 3. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 540 Attach the NTCW84JA special IPE filter to the NT8D81AA 50-pin connector using bail clips. Restore power to the IPE module. Replace the I/O safety panel. —End— Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 541: Appendix C Product Integrity

    The worst case current drawn by the Voice Gateway Media Cards from each Backplane voltage supply is provided in Table 153 "Voice Gateway Media Card power consumption" (page 542): Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 542: Environmental Specifications

    55% (non- condensing) Absolute 10 C 45 C Relative humidity 80% (non-condensing) Short Term (less than 72 –40 C 70 C Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 543 Temperature Shock In 3 minutes –40 C 25 C In 3 minutes 70 C 25 C –40 to 70 C, non-condensing Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 544 544 Appendix C Product integrity Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 545: Appendix D Subnet Mask Conversion From Cidr To Dotted Decimal Format

    field following the last field containing "255". In the example of /20 above, the remainder is four. In Table 156 "CIDR format remainders" (page Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 546 Binary value Dotted decimal value 1000 0000 1100 0000 1110 0000 1111 0000 1111 1000 1111 1100 1111 1110 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 547: Appendix E Download Ip Line Files From Nortel Web Site

    & Key Systems. Obtain the precise Product Name, Content type, Release, Status, and Title of the file from your next level of support. See www.nortel.com/downloadingcontent for download instructions. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 548 548 Appendix E Download IP Line files from Nortel Web site Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 549: 550 Appendix F Moving Voice Gateway Media Cards Between Systems

    This section explains how to reconfigure the Voice Gateway Media Card in the following situations: • The node already has the Leader configured. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 550: Node Has Leader Configured

    IP address from which the card received the BootP response is the Leader, or the current node master and BootP Server of the new system. Verify the MAC address, and network connectivity. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 551 Procedure 80 "Reconfiguring a Voice Gateway Media Card running CS 1000 Release 4.5 or later (Leader in original sy" (page 553) reconfigure the Voice Gateway Media Card. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 552: Procedure 79 Reconfiguring A Voice Gateway Media Card Running Cs

    To upgrade the Voice Gateway Media Card software using Element Manager, see "Upgrade the Voice Gateway Media Card software and IP Phone firmware" (page 307). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 553: Procedure 80 Reconfiguring A Voice Gateway Media Card Running Cs

    To upgrade the Voice Gateway Media Card software using Element Manager, see Procedure 37 "Upgrading the card loadware" (page 311). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 554: Procedure 81 Reconfiguring A Voice Gateway Media Card Running Cs

    4.0 and earlier: itgadmin, itgadmin Upgrade the Voice Gateway Media Card 8051XA Controller firmware, if necessary. Upgrade the Voice Gateway Media Card software, if necessary. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 555: Node Has No Leader Configured

    • was a Leader or a Follower in that system • is moving to a system running CS 1000 Release 4.5 or later Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 556: Procedure 82 Reconfiguring The Itg-P 24-Port Card Running Cs

    To set the flag so the ELAN IP address configuration data is read from the NVRAM instead of a BootP query, enter BIOS>lnIsaIPMethodSet 2 At the prompt, enter Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 557: Procedure 83 Reconfiguring An Itg-P 24-Port Card Running Cs 1000 Release 4.0 (Leader Or Follower)

    Step Action Press the reset button on the ITG-P 24-port card faceplate. Access the card by the EIA232 Maintenance port. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 558 8051XA Controller firmware and the software, if necessary. To upgrade the software for the ITG-P 24-port card, see "Upgrading the software" (page 562). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 559: Procedure 84 Reconfiguring The Media Cards Running Cs 1000 Release 4.5 Or Later (Leader Or Follower)

    ->lnIsaIPMethodSet 2 At the prompt, enter Command Description ->lnIsa_writeIP ELAN IP Address ELAN subnet mask ->lnIsa_writeSubnetMask ELAN Gateway IP address ->lnIsa_writeGW Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 560: Nortel Communication Server

    Press the reset button on the Media Card 32-port card faceplate. Access the card by the EIA232 Maintenance port. At the prompt, to escape to BIOS VxWorks, enter Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 561: Nn43100-500 02.02 Standard Release 5.5 4 February

    For more information about adding Voice Gateway Media Cards using Element Manager, see "Configuration of IP Telephony nodes using Element Manager" (page 273). Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 562: Upgrading The Software

    The syntax is : swCopy "/path/and/name/of/loadware/file" ATTENTION Drive letters must be uppercase and file names must be lowercase. All files must follow the 8.3 format. Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008...
  • Page 563 File is on the Call Server CPU drive: IPL > swDownload “<Call Server IPaddr>”, “<dummyuid>”, “<pdtpswd>”, “<path>”, “<fname>” At the IPL> prompt, enter cardReset Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 564 Click Transfer to Selected Elements to transfer config.ini and bootp.tab files to the card. "Transmit node properties" (page 304). —End— Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 565: Index

    99 130 CHG ES2 124 EDD 332 CHG NKT 125 electShow 457 CLI commands, informational 501, 504 Element Manager 22, 167 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 566 Element Manager 501, 504 hex display 32 Install the replacement Voice Gateway Maintenance Audit 484 Media Card 494, 496 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 567 Survivable Media Gateway 404 Unicode 54 Survivable Succession Media Gateway IP port 5200 119 address 404 primary Signaling Server BOOTP 168 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 568 Superloop in Element Manager 260 Virtual Superloops 259 virtual superloops for IP Phones 259 Zones 46 VLAN ID 121 Nortel Communication Server 1000 IP Line Fundamentals NN43100-500 02.02 Standard Release 5.5 4 February 2008 Copyright © 2003–2008, Nortel Networks...
  • Page 570 Nortel Communication Server 1000 IP Line Fundamentals Copyright © 2003–2008, Nortel Networks All Rights Reserved. Publication: NN43100-500 Document status: Standard Document version: 02.02 Document date: 4 February 2008 To provide feedback or to report a problem with this document, go to www.nortel.com/documentfeedback.

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