Avaya 1000 Installation And Commissioning Manual page 197

Message
Local Mode Invalid
ID (3)
Required FW Vers
Table 34: Legend for LD 32 STAT command Login status
Number
0
1
2
3
5
6
7
10
11
12
13
14
15
16
30
32
June 2014
Probable Cause
NCS database has Branch
Office as endpoint for Branch
User ID.
Incorrect Branch User ID
configured.
Firmware incompatible with
main office TPS.
Description
Initialize status
Branch User Login
Branch User Local Mode Test
Branch User Config
Branch User Forced Logout (F/W Download)
Branch User No Branch Password Provisioned
Branch User Locked from Branch Password Retry
Branch User NRS Unreachable
Branch User NRS User Unknown (user id - TN combination unknown)
Branch User main office unreachable,
or
Main office is not registered with the NRS as an endpoint.
Branch User main office User ID Unknown,
or
Branch User main office User ID and Main Office TN Combination does not
exist,
or
IP Phone telephone type and Main Office TN telephone type do not match.
Branch User Firmware Out of Sync
Another Branch User already logged in the User ID at the main office and
is active on a call
Branch User ID entry in NRS database has MG 1000B as endpoint
Virtual Office Login
Virtual Office Locked from Login
Comments? infodev@avaya.com
Actions
Correct NRS database configuration to have main
office as Branch User ID endpoint.
Correct Branch User ID configuration in Branch
Office TN.
Upgrade IP Phone firmware at the MG 1000B TPS.
Avaya recommends that customers upgrade all MG
1000B TPSs before they upgrade the main office
TPS during firmware upgrade. The IP Phones are
directed to the Branch Office for firmware upgrade,
and then redirected to the main office automatically.
Branch Office Installation and Commissioning
Troubleshooting
197