Chapter 15: Emergency Services Configuration; Contents; Overview - Avaya 1000 Installation And Commissioning Manual

Chapter 15: Emergency Services

Contents

This chapter contains the following topics:

Overview

on page 180
Emergency Services Access (ESA)
Emergency Service using Special Numbers (SPN)
CLID verification (CLIDVER)
Networked M911 on page 191
Overview
For MG 1000B applications, Avaya recommends two alternative general methods to specify which
digit string results in a call to emergency services:
• Use the Emergency Services Access (ESA) feature. This is the preferred method in North
America, the Caribbean and Latin America (CALA), and in those countries that are members of
the European Union (EU). ESA provides specific features and capabilities required by
legislation in these jurisdictions.
• Use of a special dialing sequence, such as a Special Number (SPN) in the Network Alternate
Route Selection (NARS) data block. This method is also used where ESA is available, but the
ESDN at the main office does not match the ESDN at the Branch Office.
Either of these methods have a Branch Office implementation which triggers the main office Call
Server to forward emergency services calls to the MG 1000B PSTN. Calls are redirected over a
Virtual Trunk using the services of the NRS.
Branch Office Installation and Commissioning
180
configuration
on page 181
on page 190
on page 191
Comments? infodev@avaya.com
June 2014