Avaya 1000 Installation And Commissioning Manual page 199

Branch office
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Message
Permission Denied
(2)
Permission Denied
(3)
Permission Denied
(4)
Permission Denied
(6)
Server Unreachable
(1)
Server Unreachable
(2)
June 2014
Probable Cause
Incorrect Branch User ID
entered.
IP Phone Installer's Password
at the main office TPS not
configured or disabled and the
Branch User ID is already
assigned to a user in another
Branch Office.
Incorrect Branch User ID
entered.
Incorrect IP Phone Installer's
Password at the main office
TPS entered.
Station Control Password not
configured in Main Office TN.
Terminal type configured in the
Main Office TN does not match
the type of the MG 1000B IP
Phone.
Incorrect Branch User ID
entered.
Incorrect Branch Office IP
Phone Installer's Password or
Temporary IP Phone Installer's
Password entered.
Incorrect main office IP Phone
Installer's Password or Station
Control Password entered.
Incorrect Primary or Alternate
NRS IP address configured.
Primary or Alternate NRS IP
address unreachable from this
endpoint.
NCS port number is not
properly configured.
NRS is down.
Link to NRS is down.
Main office TPS is
unreachable from the MG
1000B TPS.
Main office TPS is down.
Comments? infodev@avaya.com
Actions
Retry with correct Branch User ID.
Identify duplicate Branch User ID allocation, and
make correction.
Retry with correct Branch User ID.
Retry with correct IP Phone Installer's Password at
the main office TPS.
Add Station Control Password to the Main Office TN.
Change the terminal type in the Main Office TN to
match the type of the MG 1000B IP Phone,
or
change the terminal type in the Branch Office TN to
match the type in the Main Office TN, and replace
the MG 1000B IP Phone with the correct type.
Retry with correct Branch User ID.
Retry with correct Branch Office IP Phone Installer's
Password or Temporary IP Phone Installer's
Password.
Retry with correct main office IP Phone Installer's
Password or Station Control Password.
Correct Primary or Alternate NRS IP address.
Check network configuration and update as required.
Correct main office and MG 1000B NCS port
numbers.
Bring NRS into service.
Restore Link to NRS.
Check network configuration, and update as
required.
Bring main office Signaling Server into service.
Branch Office Installation and Commissioning
Troubleshooting
199

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