List Of The Cs Remote Care Error Code - Konica Minolta bizhub 500 Service Manual

Field Service Ver.2.0 Jan. 2007

10.11.9 List of the CS Remote Care error code

A. When Connecting by Modem
Error code
0001 The line is busy (Busy detection)
0002 Failure of the Modem default setting at transmit-
ting (When the transmission completes with
modem initial setting failed)
0003 Timeout of CONNECT at transmitting
(No response to ATD)
0005 Timeout of CONNECT at receiving
(No response to ATA)
0006 Shut down of the data modem line (Host)
(Carrier OFF is detected)
0008 Timeout of start request telegram delivery
(Start request telegram is not delivered after line
connection)
0009 Timeout of finish request telegram delivery
(Finish request telegram is not delivered (Start of
shut down).)
000A Receiving rejection
(Receiving is made when the main unit is set to
reject receiving.)
000B RS232C Driver Over Run
(When the modem detects Over Run.)
000C If the same error is detected several times, turn
the modem power OFF and ON.
000D Break Interrupt (BI) Indicator
(When the modem detects Break Interrupt (BI)
Indicator.)
0011 Baud Rate ERROR
(When selected Baud Rate is out of the specifi-
cation (9600 bps to 38400 bps).)
Confidential – for internal use only, do not distribute
Error
10. SERVICE MODE
Solution
• Transmit again manually.
• Check if the power of the
modem is ON.
• Check the connecting con-
dition between the modem
and the main unit.
• Transmit again manually
• Check if the power of the
modem is ON.
• Check the connecting con-
dition between the modem
and the main unit.
• Check if the power of the
modem is ON.
• Check the connecting con-
dition between the modem
and the main unit.
• No solution, because the
line is shut down at the host
side.
• Transmit again manually.
• Transmit again manually.
• Check the setting condition
of the host side.
• Check the setting condition
of the main unit side.
• If the same error is detected
several times, turn
modem power OFF and ON.
• If the same error is detected
several times, turn
modem power OFF and ON.
• If the same error is detected
several times, turn
modem power OFF and ON.
• Check the Baud rate of the
software DipSW.
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