List Of The Cs Remote Care Error Code - Konica Minolta bizhub 362 Service Manual

Field Service Ver. 1.0 Dec. 2008
10.10.9

List of the CS Remote Care error code

A. For telephone line modem
Error code
0001 The line is busy (Busy detection)
0002 Failure of the Modem default setting at transmit-
ting (When the transmission completes with
modem initial setting failed)
0003 Timeout of CONNECT at transmitting
(No response to ATD)
0004 Timeout of Incoming request response
(No response to incoming (starting) request
MSG)
0005 Timeout of CONNECT at receiving
(No response to ATA)
0006 Shut down of the data modem line (Host)
(Carrier OFF is detected)
0007 Shut down of the data modem line (Main body)
(Line is shut down forcibly due to event)
0008 Timeout of start request telegram delivery
(Start request telegram is not delivered after line
connection)
0009 Timeout of finish request telegram delivery
(Finish request telegram is not delivered (Start of
shut down).)
000A Receiving rejection
(Receiving is made when the main body is set to
reject receiving.)
000B RS232C Driver Over Run
(When the modem detects Over Run.)
000C If the same error is detected several times, turn
the modem power OFF and ON.
000D Break Interrupt (BI) Indicator
(When the modem detects Break Interrupt (BI)
Indicator.)
000E Receiving RING Buffer Full
(When the Receiving RING Buffer is full.)
000F Transmitting RING Buffer Full
(When the Transmitting RING Buffer is full.)
Error
10. Tech. Rep. Mode
Solution
• Transmit again manually.
• Check if the power of the
modem is ON.
• Check the connecting condition
between the modem and the
main body.
• Transmit again manually
• Check if the power of the
modem is ON.
• Check the connecting condition
between the modem and the
main body.
• Contact responsible person of
KONICA MINOLTA.
• Check if the power of the
modem is ON.
• Check the connecting condition
between the modem and the
main body.
• No solution, because the line is
shut down at the host side.
• Contact responsible person of
KONICA MINOLTA.
• Transmit again manually.
• Transmit again manually.
• Check the setting condition of
the host side.
• Check the setting condition of
the main body side.
• If the same error is detected
several times, turn the modem
power OFF and ON.
• If the same error is detected
several times, turn the modem
power OFF and ON.
• If the same error is detected
several times, turn the modem
power OFF and ON.
• Contact responsible person of
KONICA MINOLTA.
• Contact responsible person of
KONICA MINOLTA.
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