Defining A New Conference Ivr Service - Polycom RealPresence 800s Administrator's Manual

Collaboration server virtual edition administrator’s guide
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RealPresence Collaboration Server (RMX) 800s/Virtual Edition Administrator's Guide
7 Select the appropriate *.wav audio file, and then click the Open button.
The name of the selected file is displayed in the Install field in the Install File dialog box.
8 Optional. You can play a .wav file by selecting the Play button (
9 Click Yes to upload the file to the MCU.
The system returns to the Add Message File dialog box.
10 Repeat step 6 to
File dialog box.
11 Once all the audio files are uploaded to the MCU, close the Add Message File dialog box and
return to the Add Language dialog box.
12 Click OK.

Defining a New Conference IVR Service

The Collaboration Server is shipped with two default Conference IVR Services and all its audio messages
and video slide. You can define new Conference IVR Services or modify the default Conference IVR
Service.
Up to 80 IVR Services (Conference IVR Services and Entry Queue IVR Services) can be defined
per Collaboration Server.
Defining a New Conference IVR Service
To define a new Conference IVR Service:
1 On the IVR Services toolbar, click the New Conference IVR Service
The New Conference IVR Service - Global dialog box opens.
Polycom®, Inc.
Click Yes to upload the file to the MCU. The system returns to the Add Message
for each additional audio file to be uploaded to the MCU.
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button.
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