Diagnostics
Condition Code: 21-139 or 23-139
Web Portal Message
xxxxx Supply: Unable to
Identify Film Pack
5-72
Log Message
xxxxx Supply: RF Tag Reader
failed to Read or Write RF Tag
data in film pack
Description
The IMAGER attempts to read the RF TAG in the film pack at powerup and
when a FILM TRAY is inserted. It attempts to write a new sheet count to the tag
after successful film feed. The error is generated if invalid data is read or if the
write fails. (If no data is read after 10 consecutive attempts, no error is generated
and the FILM TRAY is reported empty.) The error is cleared when a FILM
TRAY is re-inserted after being removed.
System Impact
One or more feed magazine(s) is unable to print. The spooler is still able to
accept and queue jobs and continue printing from any other available supply
tray.
User Action
1. Try a different film pack.
2. If the error persists, call for service.
FE Action
DICOM Message
BAD SUPPLY MGZ
1-Alert
2G0947 - 31JAN08
Severity