Using The Logs; Types Of Log; Application Log - Kodak DryView 5800 Service Manual

Diagnostics

Using the Logs

Types of Log

APPLICATION Log

Using the Log
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The SERVICE TOOL includes 9 logs.
•
Application Log - This log records the events controlled and monitored by all
system software applications and subsystems.
•
Audit Log - This log records who has been on the machine.
•
DICOM Log - This is a log of Network (DICOM) Subsystem events filtered
from the Application Log. The Network Subsystem is part of the MIM (DRE)
application.
•
Error History Log - This log records all error events.
•
IIS (Internet Information Server) Log - This log records all attempts to connect
to the Web site Server.
•
NT Event Log (Application) - This log records Windows Events for software
applications.
•
NT Event Log (System) - This log records Windows Events for system
software.
•
Print Delivery Log - This is a log of all Delivery and SDS Server Subsystem
events filtered from the Application log. The subsystems are part of the MIM
application.
The Application Log and the other subsystem logs which can be filtered from the
Application Log, are important troubleshooting resources. When an error occurs, you
can search the logs to help locate the problem by checking the sequence of events
leading up to the error. A troubleshooting sequence might be:
•
Connecting your LAPTOP to the IMAGER and using SECURE LINK
CLIENT SOFTWARE to access the SERVICE TOOL.
•
Doing a search of the Error History to determine the number of times the error
has occurred.
•
Opening the NT Event (System) Log to determine the time at which the error
occurred.
•
Doing a search of the Application Log (or a subsystem log) for data at the time
of the error.
•
Viewing the data in the log before the error.
•
If necessary, saving the log and sending it to Service Engineering or the TSC.
1. To access the Application Log, select Logs>Application Log from the Main
Menu of the SERVICE TOOL. A blank log screen with a Log Retrieval
window will display.
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