Kodak DryView 5800 Service Manual page 189

Condition Code: 10-015
Web Portal Message
MIS: Database Error
2G0947 - 31JAN08
Log Message
MIS Database Error
Description
This represents any of a number of errors indicating that database software
functionality of the MCS Interface Server (MIS) Subsystem has failed.
Examples include: SQL server down, incorrect database table installation,
database read/ write/ update failed.
System Impact
The printer can accept jobs and print but cannot track total print counts, prints to
PM, prints to Filter change, or the history of calibration data.
User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.
FE Action
1. Make a copy of the log with the error.
2. Send the log to Service Engineering.
3. Make a copy of the system configuration.
4. Load new system software (see Additional Service Procedures,
"Upgrading the HARD DRIVE with a New Version of System Software -
"Ghosting"" on page
5. Restore the configuration (see Additional Service Procedures,
the Configuration" on page
DICOM Message
CHECK PRINTER
8-5).
8-2).
Diagnostics
Severity
1-Alert
"Restoring
5-41