Kodak DryView 5800 Service Manual page 201

Condition Code: 20-915
Web Portal Message
Internal Image Data Transfer
Failed
2G0947 - 31JAN08
Log Message
Image transfer failure after
multiple attempts. Wrong
number of bytes delivered in the
allotted timeframe.
Description
This error occurs when the wrong number of pixels is transferred between the
DRE and the DPB in the allotted timeframe on 3 successive films. A faulty
image is printed on each failure. Jobs associated with the faulty image will be
failed, temporarily placed in the undelivered queue, and rescheduled for
delivery. The error is cleared when the IMAGER power is cycled.
System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.
User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.
FE Action
Do the actions below in sequence. If an action provides a resolution, do not
continue with the other actions.
1. De-energize then energize the LASER IMAGER.
2. Install a new DRE to DPB USB CABLE from the DRE to the OPTICS
MODULE.
3. Install a new HARD DRIVE (see Adjustments and Replacements,
"HARD DRIVE" on page
4. Install a new DRE MOTHERBOARD (see Adjustments and
Replacements, "DRE MOTHERBOARD" on page
5. Install a new IMAGING AY (see Adjustments and Replacements,
"IMAGING AY" on page
DICOM Message
ELEC DOWN
3-89).
3-84).
Diagnostics
Severity
0-Fatal
3-92).
5-53