Condition Code: 21-116 Or - Kodak DryView 5800 Service Manual

Diagnostics

Condition Code: 21-116 or 23-116

Web Portal Message
Film Jam in Area 1: xxxxx
Supply
5-58
Log Message
xxxxx Supply: Film Pickup
Failure. Film did not lift
successfully as indicated by
Film Separated sensor (S3x),
Pickup Home sensor (S1x), or
Contact sensor (S2x).
Description
This error occurs if, on the third successive attempt, the IMAGER fails to pick
up a sheet of film as indicated by the FILM SEPARATED SENSOR (S3x), the
PICKUP HOME SENSOR (S1x), or the FILM CONTACT SENSOR (S2x). The
film has most likely fallen back down onto the FILM TRAY. The error is
cleared when a FILM TRAY is re-inserted after being removed.
System Impact
One or more feed magazine(s) is unable to print. The spooler is still able to
accept and queue jobs and continue printing from any other available supply
tray.
User Action
1. Cover the FILM TRAY with the FILM SAVER.
2. Remove the FILM TRAY from the IMAGER.
3. Remove any misplaced films from Area 1.
4. If Area 1 did not contain misplaced films, take the FILM TRAY to a dark
room and remove the FILM SAVER. Remove any misplaced films and
cover the FILM TRAY with the FILM SAVER.
5. Re-insert the FILM TRAY and remove the FILM SAVER.
FE Action
Do the actions below in sequence. If an action provides a resolution, do not
continue with the other actions.
1. De-energize then energize the LASER IMAGER.
2. Do the following:
Check:
FILM TRAY
For a film jam.
For an obstruction.
CONNECTORS and CABLES
DICOM Message
FILM TRANS ERR
If an existing problem:
Install a new FILM TRAY.
See "FIlm Jam - Error Code 2x-116" on
page 5-107.
Remove the obstruction.
Seat all CONNECTORS.
Severity
1-Alert
2G0947 - 31JAN08