Printer Does Not Respond To System Controller; Blank Display (System Controller Terminal) - Xerox DocuPrint 96 Operator's Manual
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Also See for DocuPrint 96:
- Message manual (358 pages) ,
- Installation planning manual (116 pages) ,
- Forms creation manual (164 pages)
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PROBLEM SOLVING TASKS
Printer does not respond to system controller
Blank display (system controller terminal)
11-28
If the printer control console displays PRESS CONTINUE TO
RESUME PRINTING, but the printer does not respond when you
press the Continue button, or if the printer does not respond to
directions from the system controller keyboard, they may have lost
communication with each other. Use the following procedure to
restore the communication between the system controller and
printer.
Step 1.
Press the Continue button on the printer control console, if directed
to do so.
Note: If the printer responds and resumes printing, do not
follow the rest of this procedure.
Step 2.
If the printer does not respond and resume printing enter the RESET
command.
(Refer to the "Reset" section of chapter 4, "Job control tasks.")
Step 3.
Enter the PSC (printer subsystem controller) command. This should
put the printer back in communication with the system controller.
Note: Ask your Xerox service representative to change this
command to a Logon Level 2 if not already done. Otherwise, you
will not be able to access it.
Step 4.
Retry the command to which the printer would not respond earlier. If
it still does not respond, tell your supervisor or a systems analyst.
To prolong the life of the system controller display, the light is turned
off and the display becomes blank when it has not been used for 15
minutes. As soon as any key is pressed, the image returns exactly as
it was prior to turning itself off. There is no loss of information.
If there is no display when you press a key, check that the ON/OFF
switch on the right side of the display (just below the screen) is in the
ON position. Also check the brightness control (intensity adjustment
lever); slide it to the right to make the screen brighter. If the display is
turned on, the lever is all the way to the right, and the display screen
is still blank, place a service call
XEROX DOCUPRINT 96/DOCUPRINT 96MX LPS OPERATOR GUIDE
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