Xerox DocuPrint 96 Operator's Manual page 393

If tape drive does not become ready
XEROX DOCUPRINT 96/DOCUPRINT 96MX LPS OPERATOR GUIDE
To solve this problem:
Step 1. Determine if the tape drive is online by pressing the Scroll button until
the message display shows the Status display.
Step 2. If the tape drive is offline, follow the procedures listed in the "Place
the tape drive online" section of the "Offline printing tasks" chapter.
Step 3. If the drive still does not become ready, the cartridge may be inserted
incorrectly. Remove the cartridge from the transport and insert it
again.
Step 4. If there is an error code message in the message display, record the
error code, press the Unload switch (see figure 11-42), and try the
operation again.
Figure 11-42.Unload switch
Step 5. If the drive still does not become ready, call for service. If there is an
error code message on the message display, record the code and
report it to the service representative.
PROBLEM SOLVING TASKS
Unload switch
11-37