General Troubleshooting; Printer Does Not Turn On; Printer Resets Or Turns Off Frequently; This Section Includes: Printer Does Not Turn On - Xerox Phaser 6700V/DX User Manual

Troubleshooting

General Troubleshooting

This section includes:
• Printer Does Not Turn On ............................................................................................................................................... 110
• Printer Resets or Turns Off Frequently ...................................................................................................................... 110
• Printing Takes Too Long.................................................................................................................................................. 111
• Document Prints From Wrong Tray ........................................................................................................................... 111
• Document Fails to Print ................................................................................................................................................... 112
• Printer is Making Unusual Noises ................................................................................................................................ 112
• Automatic 2-Sided Printing Problems ....................................................................................................................... 112
• Date and Time are Incorrect ......................................................................................................................................... 112
This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.

Printer Does Not Turn On

Probable Causes
The power switch is not turned on.
The power cord is not correctly plugged into
the outlet.
Something is wrong with the outlet connected
to the printer.
The printer is connected to an outlet with a
voltage or frequency that does not match the
printer specifications.
CAUTION:
Plug the three-wire cord with grounding prong directly into a grounded AC outlet.

Printer Resets or Turns Off Frequently

Probable Causes
The power cord is not correctly plugged into
the outlet.
110 Phaser 6700 Color Printer
User Guide
Solutions
Turn on the switch.
Turn off the printer power switch, and plug the power cord securely
into the outlet.
• Plug another electrical appliance into the outlet and see if it
operates properly.
• Try a different outlet.
Use a power source with the specifications listed in the
Specifications on page 150.
Solutions
Turn off the printer, confirm that the power cord is correctly plugged
into the printer and the outlet, then turn on the printer.
Electrical