General Troubleshooting; Printer Does Not Power On; Printer Resets Or Powers Off Frequently - Xerox VersaLink C8000W User Manual

Troubleshooting

General Troubleshooting

This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.
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Probable Causes
The power switch is not switched on.
The power cord is not plugged into the
outlet correctly.
The power cord is not secured in place
correctly.
Something is wrong with the outlet
connected to the printer.
The printer is connected to an outlet
with a voltage or frequency that does
not match the printer specifications.
Caution: Directly plug the 3-wire cord with grounding prong into a grounded AC outlet.
P P r r i i n n t t e e r r R R e e s s e e t t s s o o r r P P o o w w e e r r s s O O f f f f F F r r e e q q u u e e n n t t l l y y
Probable Causes
The power cord is not plugged into the
outlet correctly.
A system error occurred.
The printer is connected to an
uninterruptible power supply.
182 Xerox ® VersaLink
User Guide
Solutions
• Open the front door, then check that the power switch is in the
On position.
• At the printer control panel, press the Power/Wake button. For
details, refer to
Power off the printer, then securely plug the power cord into the
outlet. If provided, use the bracket provided with the printer to
secure in place the power cord.
Use the bracket provided with the printer to secure in place the
power cord.
• Plug another electrical appliance into the outlet and check if it
operates properly.
• Try a different outlet.
Use a power source with the specifications listed in the
Specifications.
Solutions
Power off the printer, confirm that the power cord is plugged in
correctly to the printer and the outlet, then power on the printer.
Power off the printer, then power on again. For more information,
refer to
contact your Xerox representative.
Power off the printer, then connect the power cord to a suitable
outlet.
® C8000W Color Printer
Powering On the
Printing the Error History
Printer.
Electrical
Report. If the error persists,