Xerox DocuPrint 180 Maintenance Manual
Xerox DocuPrint 180 Maintenance Manual

Xerox DocuPrint 180 Maintenance Manual

Xerox docuprint 180: supplementary guide
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Xerox DocuPrint 96/4635/180 IPS
Guide to Performing Routine Maintenance
Version 7.1
August 2000
721P88160

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Summary of Contents for Xerox DocuPrint 180

  • Page 1 Xerox DocuPrint 96/4635/180 IPS Guide to Performing Routine Maintenance Version 7.1 August 2000 721P88160...
  • Page 2 Printing Systems Documentation and Education 701 South Aviation Boulevard, ESM1-058 El Segundo, CA 90245 ©1997, 1998, 1999, 2000 by Xerox Corporation. All rights reserved. Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or...
  • Page 3: Laser Safety

    The laser danger labels on the system are for Xerox service representatives and are on or near panels or shields that must be removed with a tool. DO NOT REMOVE LABELED PANELS OR PANELS NEAR LABELS.
  • Page 4: Operation Safety

    Operation safety Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements. They have been approved by safety agencies, and they comply with environmental standards. Please observe the following precautions to ensure your continued safety.
  • Page 5: Table Of Contents

    6. Cleaning Cleaning the keyboard, monitor, and the exterior of the Printer Controller Cleaning the sensors and the reflective surfaces Cleaning the 4mm cartridge tape drive XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE Contents Conventions Guidelines for loading paper...
  • Page 6 TABLE OF CONTENTS 7. Maintenance and support services Xerox Customer Services Support Center Xerox Documentation and Software Services Xerox Font Center Operator Training Xerox Customer Education Reporting billing meters Index XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE INDEX-1...
  • Page 7: About This Guide

    Refer to the entire Xerox DocuPrint IPS Series documentation for information on other tasks required for printing with your DocuPrint printer.
  • Page 8: Conventions

    Note: Notes are hints that help you perform a task or understand the text. Caution: Cautions alert you to an action that could damage hardware or software. Warning: Warnings alert you to conditions that could affect the safety of people. Ä XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE...
  • Page 9: Related Publications

    XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE This document is part of the Xerox DocuPrint IPS publication set. Following is a list of all Xerox DocuPrint IPS documents. For a complete list and description of available Xerox documentation, refer to the Xerox Customer Documentation Catalog (publication number 610P17517), or call your service representative.
  • Page 10 INTRODUCTION XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE...
  • Page 11: Checking Feeder Trays

    If a backup tray is not available, the printer stops. • The printer does not feed all the paper out of a tray. A stack of approximately 1/4 inch / 6 mm remains in the tray. 1Feeder trays...
  • Page 12: Loading Feeder Trays

    Load preprinted paper in trays 3, 4, 5, and 6 only, in order not to smudge the print. These trays are vacuum-type feeders, unlike trays 1 and 2, which are friction-type. XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE...
  • Page 13: Loading Trays 1 And 2

    Loading trays 1 and 2 XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE Trays 1 and 2 are the processor feeder trays. Figure 1-2. Processor feeder trays (trays 1 and 2) Follow these steps to load feeder trays 1 and 2.
  • Page 14 7. Load paper, following the instructions on the labels of the feeder tray and carefully positioning the paper in the right front corner of the tray. XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE...
  • Page 15 FEEDER TRAYS Caution: Do not load above the MAX line shown on the paper guide. 8. Pull the length guide forward to touch the back of the paper stack. XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE...
  • Page 16 This can cause improper latching or machine damage. 11. If the printer stopped due to a low paper condition, press the Continue button on the printer control console to resume printing. XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE...
  • Page 17: Loading Trays 3, 4, 5, And 6

    Loading trays 3, 4, 5, and 6 XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE Follow these steps to load feeder trays 3, 4, 5, and 6: 1. Select the tray you want to load by pressing the Tray Unlock button on the door of the paper tray or by touching the appropriate unlock icon on the printer console.
  • Page 18 Note: The way you load the paper depends on the paper size required by the job. For paper longer than 14 inches, load the long edge against the back guide. 7. Slide both length guides back against the paper. XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE...
  • Page 19 XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 8. Push the tray in slowly but firmly until it latches. Do not slam the tray closed. This can cause improper latching or machine damage. 9. If the printer stopped due to a low paper condition, press the Continue button on the printer console to resume printing.
  • Page 20 FEEDER TRAYS 1-10 XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE...
  • Page 21: Output Trays And Bins

    Checking and unloading sample trays Checking and unloading purge trays XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 2Output trays and bins Your print jobs are sent to output trays or bins which you must unload. You can unload each of the output trays or bins while the system is printing.
  • Page 22: Checking And Unloading High-Capacity Stacker (Hcs) Bins

    HCS is ready to receive paper. • If you select a bin that is in use, the printer begins stacking in the next defined high-capacity stacker bin if it is available. If no stacker bin is available, printing stops.
  • Page 23 XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 2. Open the bin doors, pull the platform out until it stops, and lift the paper stack off the platform to a nearby table or paper cart. Caution: Always use both hands to lift the paper stack out of the bin.
  • Page 24 OUTPUT TRAYS AND BINS XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE...
  • Page 25 XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE The fuser on the 96, 4635, and 180 IPS is responsible for fusing the print image to the paper with heat. It is critical that the fuser be kept lubricated with fuser agent and that its reservoir be kept full. This chapter describes the procedure for adding fuser lubricant in the printer.
  • Page 26 4. Put on gloves. Warning: Fuser agent contains silicone, which can cause irritation upon contact with the eyes. Be sure to wash your hands with soap and water after you finish this procedure. XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE Ä...
  • Page 27 XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 5. Locate the fuser agent reservoir, pull it out until it stops, and remove the reservoir cap by turning it counterclockwise. 6. Remove the cap from a new bottle of fuser agent and carefully pour the fuser agent into the reservoir, until the level reaches the MAX line.
  • Page 28 45 test pages in order to clear the message from the system (unless the current print job contains at least 40 pages). 12. Wash your hands to remove any fuser agent. XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE...
  • Page 29 Dry ink is the black powder that forms the image on the printed page. This chapter describes the procedure for adding dry ink to the printer. When the printer is low on dry ink, the Attention light turns on, and the message ADD DRY INK displays on the printer console. Add dry ink at your earliest convenience.
  • Page 30 6. Turn a new, full cartridge of dry ink upside down and shake it well to loosen the contents thoroughly. 7. Insert the new cartridge into the printer until it stops. XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE...
  • Page 31 XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 8. Move the green handle to the left (the latched position) to secure the lid of the cartridge. 9. Hold the cartridge in place and pull off the paper seal. 10. Discard the seal along with the dropcloth.
  • Page 32 ADDING DRY INK XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE...
  • Page 33: Replacing The Dry Ink Waste Container

    XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 5Replacing the dry ink waste The dry ink waste container receives the dry ink inside the printer that does not fuse to paper during printing. This container must be replaced when full.
  • Page 34 4. Remove the cap from the top of the full container and screw the cap onto the mouth of the container. 5. Discard the waste material and container according to the instructions on the label. XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE...
  • Page 35 If this does not remove the ink, launder with detergent and cold water. Tell dry cleaners that the spot is dry ink for a printer so they do not use a solvent that sets the stain.
  • Page 36 REPLACING THE DRY INK WASTE CONTAINER XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE...
  • Page 37: Cleaning The Sensors And The Reflective Surfaces

    Sensors are usually cleaned by your Xerox service representative as part of regular maintenance. However, under certain conditions you may be directed to clean them yourself by the Xerox Customer Support Center or by your local operating company. 1. Brush or wipe the sensor window lightly with a lint-free cloth, cleaning pad, or cotton swab.
  • Page 38: Cleaning The Q850 Sensor

    2. Raise the area 4 green handle until it locks into place. 3. Locate the Q850 sensor and gently wipe the sensor with a dry cleaning pad. 4. Lower the area 4 green handle. 5. Close the printer doors. XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE...
  • Page 39: Cleaning The Q1011 Sensor And Mirror

    Cleaning the Q1011 sensor and mirror XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE To clean the Q1011 sensor and mirror: 1. Open the right and left doors of the printer and locate the Q1011 sensor. 2. Apply a small amount of lens and mirror cleaner to a cleaning pad.
  • Page 40: Cleaning Additional Sensors

    Sensor Q1107 is at the right front corner of the stacker, shown below. Note: For systems with more than one stacker, clean each Q1107 location. XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE...
  • Page 41: Q1106 And Q1166

    CLEANING Q1106 and Q1166 Raise the platform by lifting the green handle. Sensors Q1106 and Q1166 are shown below. Clean the sensors gently with a cleaning pad. XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE...
  • Page 42: Sensor Q1164

    CLEANING Sensor Q1164 Sensor Q1164 is on the last feeder/stacker module (the one containing the purge tray), as shown below. Clean the sensors gently with a cleaning pad. XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE...
  • Page 43: Cleaning The 4Mm Cartridge Tape Drive

    Cleaning the 4mm cartridge tape drive XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE Clean the 4mm cartridge tape drive every 25 hours of actual tape operation. Use only a cleaning cartridge designed for the 4mm cartridge tape drive. No fluids or other preparations are necessary with the use of these cartridges.
  • Page 44 CLEANING XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE...
  • Page 45: Maintenance And Support Services

    XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 7Maintenance and support This chapter provides information on the services Xerox provides to help you keep your DocuPrint printer running efficiently. It describes the services available to you and how to take advantage of these services.
  • Page 46: Xerox Documentation And Software Services

    You can also order on the web: www.xdss.com The Xerox Font Center (or your local Xerox operating company) can send you samples and catalogs of the fonts available for your printer. To receive font samples, obtain price information, obtain technical support, or order licensed or custom fonts, call: 1-800-445-FONT (3668) between 6:00 a.m.
  • Page 47: Xerox Customer Education

    To do this, you need the serial number for your system. The serial number is located behind the narrow door to the far left, on the front of the printer. If you are reporting meters for other Xerox printers during the same call, make sure you have the serial number available for each one before calling.
  • Page 48 Meter H counts all good duplex sheets delivered to the intended output destination. It is a user meter and can be cleared by the controller. • Meter J is not used. XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE...
  • Page 49 4-1–4-3 stains, 4-3 education, customer, 7-3 XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE feeder trays, 1-1–1-9 friction-type feeders, 1-2 fuser agent adding, 3-1–3-4 guidelines, loading paper, 1-2 high-capacity stacker (HCS) bins, 2-2...
  • Page 50 2-1 sample trays, 2-1 stacker bins, 2-2–2-3 vacuum-type feeders, 1-2 Xerox Customer Education, 7-3 Xerox Customer Service Support Center, 7-1 Xerox Documentation and Software Services (XDSS), 7-2 Xerox Font Center, 7-2 XEROX DOCUPRINT 96/4635/180 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE...
  • Page 51 ../../../IPS & LPS Graphics/dpc0010a.cgm iii ../../../IPS & LPS Graphics/dpc0579.cgm 1-1 ../../../IPS & LPS Graphics/dpc0734.cgm 1-3 ../../../IPS & LPS Graphics/dpc0702.cgm 1-3 ../../../IPS & LPS Graphics/dpc0703.cgm 1-3 ../../../IPS & LPS Graphics/qtc0259-clr.cgm 1-4 ../../../IPS & LPS Graphics/qtc0261-clr.cgm 1-4 ../../../IPS & LPS Graphics/qtc0262-clr.cgm 1-5 ../../../IPS &...

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