General Troubleshooting; Printer Does Not Power On; Printer Resets Or Powers Off Frequently - Xerox VersaLink B400 User Manual

Troubleshooting

General Troubleshooting

This section contains procedures to help you locate and resolve problems. Resolve some problems by simply
restarting the printer.
P R I N T E R D O E S N O T P O W E R O N
P P R R O O B B A A B B L L E E C C A A U U S S E E S S
The power switch is not turned on.
The power cord is not plugged into the outlet correctly.
The printer requires a full reset.
Something is wrong with the outlet connected to the
printer.
The printer is connected to an outlet with a voltage or
frequency that does not match the printer
specifications.
C C a a u u t t i i o o n n : :
Plug the three-wire cord with grounding prong directly into a grounded AC outlet.
P R I N T E R R E S E T S O R P O W E R S O F F F R E Q U E N T LY
P P R R O O B B A A B B L L E E C C A A U U S S E E S S
The power cord is not plugged into the outlet correctly.
A system error occurred.
The printer is connected to an uninterruptible power
supply.
136
S S O O L L U U T T I I O O N N S S
To power on the printer when it is off, press the power
switch and then press the P P o o w w e e r r / / W W a a k k e e button. For
details, refer to Power Options.
Power off the printer, and plug the power cord securely
into the outlet.
Power off the printer, then unplug the power cord and
wait 30 seconds. Plug the power cord into the outlet
securely. To power on the printer, press the power
switch and then press the P P o o w w e e r r / / W W a a k k e e button.
• Plug another electrical appliance into the outlet
and check if it operates properly.
• Try a different outlet.
Use a power source with the specifications listed in the
Electrical Specifications.
S S O O L L U U T T I I O O N N S S
Power off the printer, confirm that the power cord is
plugged in correctly to the printer and the outlet, then
power on the printer.
Power off the printer, then power on again. For more
information, refer to Printing the Error History
the error persists, contact your Xerox representative.
Power off the printer, then connect the power cord to a
suitable outlet.
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® B400 Printer User Guide