General Troubleshooting; Printer Does Not Power On; This Section Includes: Printer Does Not Power On - Xerox AltaLink B80XX Series User Manual

Troubleshooting

General Troubleshooting

This section includes:
• Printer Does Not Power On ........................................................................................................................................ 228
• Printer Resets or Powers Off Frequently ................................................................................................................ 229
• Printer Does Not Print .................................................................................................................................................. 229
• Printing Takes Too Long.............................................................................................................................................. 230
• Document Fails to Print ............................................................................................................................................... 231
• Document Prints from Wrong Tray ......................................................................................................................... 232
• Printer is Making Unusual Noises ............................................................................................................................ 232
• Automatic 2-Sided Printing Problems .................................................................................................................... 232
• Date and Time Are Incorrect ..................................................................................................................................... 232
• Scanner Errors ................................................................................................................................................................. 233
This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.

Printer Does Not Power On

Probable Causes
The power is not switched on.
The power cord is not plugged into the outlet
correctly.
Something is wrong with the outlet
connected to the printer.
The printer is connected to an outlet with a
voltage or frequency that does not match the
printer specifications.
CAUTION:
Plug the three-wire cord with grounding prong directly into a grounded AC outlet.
228 Xerox AltaLink
® ®
User Guide
Solutions
• At the printer control panel, press the Power/Wake button.
Power off the printer, then plug the power cord into the outlet
securely.
• Plug another electrical appliance into the outlet and check if
• Try a different outlet.
Use a power source with the specifications listed in the
Electrical Specifications
B80XX Series Multifunction Printer
For details, refer to Powering On and Off the Printer
page 34.
it operates properly.
on page 276.
on