Xerox DocuPrint 96 Operator's Manual page 431

If tape does not unload
Unloading a cartridge after a power failure
Tape winds completely out of cartridge
XEROX DOCUPRINT 96/DOCUPRINT 96MX LPS OPERATOR GUIDE
To solve this problem:
Step 1. If there is an error code message on the message display, record the
error code.
Step 2. Press the Unload button (see figure 11-39).
Figure 11-39.Unload switch
Step 3. Try unloading the tape again.
Step 4. If the tape still does not unload, record the error code on the message
display, record the time, and call for service.
To unload a cartridge after a power failure:
Step 1. Turn the tape drive on. (Refer to the "Emergency procedures" section
of the "Offline printing tasks" chapter.)
Step 2. Press the Unload button.
Call for service. If there is an error code message on the message
display, record the code and report it to the service representative.
PROBLEM SOLVING TASKS
Unload button
11-35