Xerox WorkCentre 5790 Series Service Manual page 1387

GP 1 Diagnostics Entry, Facilities and Exit
Purpose
This procedure describes the following items:
• How to Enter Diagnostics.
• Diagnostic Menu.
• How to Exit From Diagnostics.
• How to Enter the Service Copy Mode.
NOTE: When the diagnostic mode is entered, all existing copy jobs are cancelled and an
'Offline' screen message is displayed. When exiting the diagnostics mode an 'Online' screen
message is displayed.
To increase diagnostics security, refer to
Procedure
How to Enter Diagnostics
1. Switch on the machine, GP 14.
2. When the machine in ready, press and hold the # key, then the Log In/Out key.
3. Enter the PIN 1934. Touch the Enter button on the UI.
NOTE: Press the C Key to clear an incorrect entry. Three incorrect entries cause the entry
screen to lock for three minutes.
4. If secure diagnostics is enabled, a second PIN is required to enter Diagnostic Routines.
Refer to GP 9.
5. Select the correct tab from the Diagnostic screen, refer to
Diagnostic Menu
The Diagnostic Routines screen gives access to the diagnostic menu, refer to
diagnostic routines available are given below:
Copier routines:
• dC131 NVM Read/Write
• dC132 NVM Initialization - Copier.
• dC305 UI Test.
• dC330 Component Control.
• dC604 Registration Setup.
• dC640 Video Path Diagnostics.
• dC905 TC Sensor Calibration.
1st Level 2nd Level
Service Info GP 3 Software Versions
- Usage Counters
- Machine Serial No.:
Xerox® WorkCentre® 5790 Family
GP 9.
Table 1.
Table 1 Diagnostic screen menu
3rd Level
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Display Current Usage Counters
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Network routines:
• dC132 NVM Initialization - Network
• dC312 Echo Test.
• dC314 Network Connectivity Tests.
Other routines:
• dC001 Reset Auditron Master Pin
• dC104 Modal Usage Counters.
• dC111 Tag Matrix.
• dC606 Internal Print Test Patterns.
Fax routines:
• dC109 Protocol Report.
• dC131 NVM Read / Write.
• dC132 NVM Initialization.
• dC330 Component Control.
How to Exit From Diagnostics
1. Touch the Exit button to exit from the dC procedures.
2. Touch the Call Closeout button to exit diagnostics.
3. When the Call Closeout window is displayed, the following options are available:
• Reset All Counters. The default is No. If the Yes button is touched, the following
counters are reset:
– Faults.
– Last 40 faults.
– Total Images made after the last service call.
• Reboot copier. The default is Yes. The single board controller PWB, IOT, scanner,
GUI, DADH, tray 1 and 2 assembly, HCF and Finisher are rebooted. Touch the No
Table 1. The
button if machine reboot is not needed.
NOTE: If the machine is not rebooted, the exit time from diagnostics is decreased.
4. Touch the Closeout button to complete the exit procedure.
How to Enter the Service Copy Mode
The Service Copy Mode allows the engineer to make copies when the Auditron, Foreign Inter-
face or Job Based Accounting are enabled.
1. Press and hold the # button, then the Log In/Out key.
2. Enter the Service Copy Mode, PIN 4391.
3. Select the Enter button on the UI.
4. To exit, press and hold the # button, then the Log In/Out key.
4th Level
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May 2013
6-3
5th Level
NOTE: Only the categories for the installed options are dis-
played.
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General Procedures/Information
GP 1