Lucent Technologies DEFINITY Installation For Adjuncts And Peripherals page 206

DEFINITY ECS Release 8.2
Installation for Adjuncts and Peripherals 555-233-116
18 Multimedia Communications Products: MMCX, MMCH, ESM
Multimedia Call Handling (MMCH)
How to Place a ProShare Video Call
1. Boot the ProShare computer.
2. Open the camera lens. Be sure the green LED is on.
3. Open ProShare Personal Conferencing program group from the
Windows
4. Double click on the ProShare Conferencing icon.
5. If this is a first time install, click on OK for the camera test. This test can
take several minutes to complete.
6. After the tutorial runs (if desired) and the product is registered, the
ProShare application opens with 2 video windows.
7. Click on the Call button. A telephone dial pad appears. Use the dial pad to
enter the telephone number of the desired extension to place a test call to.
The ProShare only makes 2 B calls. The telephone number entered is used
to place both calls. To place a 2B (two 74 kB channels) call to 2 different
telephone extensions, separate them with a colon ":". To place a 57 kB call
instead of a 74 kB call, enter a pound "#" sign to the end of the called
party extension.
8. To initiate the call, click on the DIAL button on the handset window. The
dialing status displays where the extension was entered. When the
connection is made, remote video appears.
Troubleshooting the ProShare
Symptom: Any attempt to place a data call to the complex's voice station is
denied by the ProShare.
Solution: When configuring the ProShare, you entered the voice extension of the
complex. You need to enter the data extension (Step G, below). To do this:
a. Go to the ProShare directory and run the Diagnostics and Utilities
program.
b. Double click on the Hardware and ISDN Configuration utility.
c. Choose ISDN Line Configuration.
d. Set Protocol = custom and Manufacturer = AT&T (5ESS). Click on the
Accept button.
e. Set Switch = PBX, PBX Type = G3r (for DEFINITY ECS, R8r) or G3i (for
DEFINITY ECS, R8si). Click on the Accept button.
f. Set Phone Call Support = No and click on the Accept button.
g. Set #Phone Numbers = 1, #SPIDs = 0, and Phone Number to the data
endpoint extension. Click on the Accept button.
Symptom: Cannot accept a multimedia telephone call from off-premises to the
single number.
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Program Manager screen.
Issue 1
April 2000
184