Datalogic MAGELLAN 9800i Product Reference Manual page 82

Figure 39. Problem Isolation: Scale
72
If this is a new installation,
SCALE START
make sure any foam packing
pieces have been removed
from the scale cavity before
proceeding. Lift off the platter
View the Remote
to verify, then set the platter
Display and/or the
back into position.
Yellow scale status LED
for the scale error code.
Reference the topic,
Scale Error Reporting in
this manual for more
information.
-0-
- Check for debris under platter.
shown on
- Verify that the weigh platter
YES
RemoteDisplay/
moves freely.
Yellow
- Remove item(s) from scale.
LED off
- Press Scale Zero Button.
?
- Cycle power to the scanner.
NO - If the scale still fails to zero,
recalibrate the scale.
E__1
shown on
Problem is too much
YES
Remote Display/
motion at power-up.
Yellow LED
Correct excess vibration
Flash once
in counter if possible.
?
NO
E__2
shown on
Problem is calibration lost.
YES
Remote Display/
Recalibrate the scale
Yellow LED
using the calibration
Flash twice
procedures in this manual.
?
NO
For this error, the Health & Status
display may also show a 'C'.
E__3
Problem is scale
shown on
YES
communication lost.
RemoteDisplay/
Verify cable connections
Yellow LED Flash
to/from the scale.
3 times
?
NO
E__4 shown on Remote
Display/Yellow LED Flash
Call Tech Support
4 times. Problem is Scale
Load Cell failure.
Is
YES NO
problem
DONE
fixed
?
Increase the scale motion filter
setting by 1. Reference the
Programming Section for more
information.
NO
Is
YES
problem
fixed
?
NO
Will the
YES
scale
calibrate
?
Is
YES
problem
fixed
?
NO
Call Tech Support
YES
Is the
motion filter
at its maximum
setting
?
NO
DONE
DONE
DONE
Magellan™ 9800i Scanner