Datalogic MAGELLAN 9800i Product Reference Manual page 80

Figure 37. Problem Isolation: Poor/No Reading
A good read is
signified by one
flash of the Green
LED and a single
beep
If unexpected data
is being sent from
the host to the
scanner, consider
enabling the
programmable
feature Ignore Host
Commands to
debug the system.
70
Have you verified that
all scan windows are clean
and scratch-free?
POOR/NO READING
START
Enter Scanner Diagnostic Mode by
holding the Scanner Control Button
for five to nine seconds (until first 3,
and then 6 rapid tones are sounded),
then release. Scan a known-good bar
code.
Does the
scanner read
1 .
the bar code
satisfactorily
?
YES
Reset the scanner by
holding down the Scanner
Control Button for 10
seconds.
Does the
scanner pass
the data to
the POS
?
NO
Go to No Transmit to
POS flowchart
Before proceeding, verify that
bar code samples presented
to scanner are of good quality
and a symbology the scanner
is configured to read.
Scanner Diagnostics Mode can
be turned off by configuration.
Before proceeding, consult the
programming section of this
manual to make sure it is
enabled to be on.
NO
Call Tech Support
Does the
YES YES
scanner read
satisfactorily
?
NO
Verify programmable
parameters using the
information and programming
bar codes provided in the
Programming Section. Check
bar code symbology options
and other configurable
features.
1
Green and Yellow LEDs and beeper indications are configurable
features. Behavior may vary from that described here.
DONE
Does the
YES
scanner read
DONE
satisfactorily
?
NO
Troubleshoot
the host or call
Tech Support.
Magellan™ 9800i Scanner