Troubleshooting - Konica Minolta DRYPRO SIGMA Service Manual

Troubleshooting

Laser Imager Does Not Start
Caution
Never pull on the cord to disconnect the plug from the wall outlet. Grasp the plug and pull to disconnect.
[1] Press the power switch on the back of the laser imager off (0), and then on (|), to restart the laser imager.
If this does not solve the problem, continue with Step 2.
[2] Disconnect the power cord from the wall outlet.
[3] Check that the power cord is properly connected to the AC power connector on the laser imager.
[4] Plug the power cord into the wall outlet.
[5] Check that the wall outlet is energized.
Error Codes
The following codes might appear during the installation. If so, see the table to resolve them. For a complete list of
error codes, see Diagnostics,
Note
As shown in the table, the same code appears as a 3-digit number on the display screen and as a 5-digit number at
the Web Portal. See Diagnostics,
Display Screen Web Portal
006 20006
209 20209
701 20701
704 20704
175 21175
9G9002 – 2011-08-15
"Condition Codes".
"Condition Codes" for more information.
Web Portal Message
Disconnected or Faulty
Network Cable
Laser Imager Opened
During Self Test
none
none
Rollback Failed to
Engage Cartridge
Action
Check and reconnect the network cable on both
ends. Try a different cable. Check that the network is
functioning at your site.
If the error persists, call for service.
Close the cover. Restart the laser imager.
If the error persists, call for service.
Close the cover.
The network connection to the laser imager has been
lost. Restart the laser imager.
If the Pause symbol is on, press it to cover the film
cartridge. When the Pause symbol stops flashing,
remove the film cartridge from the laser imager.
Insert a different film cartridge into the laser imager.
If the error persists, call for service.
Installation Instructions
1-15