Page 1 SERVICE MANUAL FIELD SERVICE Di1611/Di2011 2004.3 Ver. 1.0...
Page 2: Important Notice
Because of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, Konica Minolta Business Technologies, INC. (hereafter called the KMBT) strongly recommends that all servicing be performed only by KMBT- trained service technicians.
Page 3: Safety Warnings
MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. Konica Minolta brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network. Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors.
Page 4 CHECKPOINTS WHEN PERFORMING ON-SITE SER- VICE Konica Minolta brand products are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and customer engi- neer (hereafter called the CE) from the risk of injury. However, in daily use, any electrical equipment may be subject to parts wear and eventual failure.
Page 5 WARNING: Power Plug and Cord • Check whether the power cord is damaged. Check whether the sheath is damaged. If the power plug, cord, or sheath is damaged, replace with a new power cord (with plug and connector on each end) specified by KMBT.
Page 6 WARNING: Wiring • Never use multi-plug adapters to plug multiple power cords in the same outlet. If used, the risk of fire exists. • When an extension cord is required, use a specified one. Current that can flow in the extension cord is limited, so using a too long extension cord may result in fire.
Page 7 CAUTION: Ventilation • The product generates ozone gas during operation, but it will not be harmful to the human body. If a bad smell of ozone is present in the following cases, ventilate the room. a. When the product is used in a poorly ventilated room b.
Page 8 WARNING: Work Performed with the product Powered • Take every care when making adjustments or performing an operation check with the product powered. If you make adjustments or perform an operation check with the external cover detached, you may touch live or high-voltage parts or you may be caught in moving gears or the timing belt, leading to a risk of injury.
Page 9 WARNING: Safety Checkpoints • Before disassembling or adjusting the write unit (P/H unit) incorporating a laser, make sure that the power cord has been disconnected. The laser light can enter your eye, leading to a risk of loss of eyesight. •...
Page 10 WARNING: HANDLING OF CONSUMABLE • Toner and developer are not harmful substances, but care must be taken not to breathe excessive amounts or let the substances come into contact with eyes, etc. It may be stimulative. If the substances get in the eye, rinse with plenty of water immediately.
Page 11: Measures To Take In Case Of An Accident
MEASURES TO TAKE IN CASE OF AN ACCIDENT 1. If an accident has occurred, the distributor who has been notified first must immediately take emergency measures to provide relief to affected persons and to prevent further damage. 2. If a report of a serious accident has been received from a customer, an on-site evalua- tion must be carried out quickly and KMBT must be notified.
Page 12 INDEX MAINTENANCE ADJUSTING/SETTING TROUBLESHOOTING...
Page 13: Table Of Contents
CONTENTS MAINTENANCE 1. SAFETY INFORMATION ................. 1-1 1.1 Laser Safety ..................... 1-1 1.2 Internal Laser Radiation ................1-1 1.3 Laser Safety Label ................... 1-4 1.4 Laser Caution Label ................. 1-4 1.5 Precautions for Handling the Laser Equipment ........1-5 2. OTHER PRECAUTIONS .................. 1-5 3.
Page 14 (6) Removal of the Inch/Metric Sensor/1 Assy (3rd area Only) ... 1-56 (7) Removal of the Flickerless Resistor (Only for 200 V area of Di1611) ..........1-56 5.2 Remounting of the EEPROM (U16) ............1-57 5.3 Installation of the Key Counter ..............1-58 6.
Page 15 1.1 Composition ..................... 2-1 1.1.1 Checking before starting work ............2-1 1.1.2 Checkpoints when conducting on-site service ....... 2-1 3. UTILITY MODE ....................2-5 3.1 Utility Mode Function Tree ............... 2-5 3.2 Utility Mode Setting Procedure ..............2-7 3.3 Setting in the Utility Mode ................ 2-7 3.3.1 MACHINE SETTING ..............
Page 16 (4) ID ADJUST ................2-22 (5) VG ADJUST ................2-23 (6) FUSER TEMP. Ad (PLAIN) ............ 2-23 (7) FUSER TEMP. Ad (THICK) ........... 2-24 (8) FUSER TEMP. Ad (OHP) ............2-25 (9) LEADING EDGE ERASE ............2-26 (11) TRAILING EDGE ERASE ............2-27 (12) VERTICAL EDGE ERASE .............
Page 17 (11) CUSTOMER ID ..............2-46 4.3.5 FUNCTION ..................2-46 (1) PAPER FEED TEST .............. 2-46 (2) PROCESS CHECK ..............2-46 (3) ATDC AUTO ADJUST ............2-46 (4) PRINT TEST PATTERN ............2-47 (5) ADF FEED TEST ..............2-47 (6) COPY ADF GLASS AREA ............. 2-47 (7) CCD MOVE TO HOME ............
Page 18 1.1.1 Sensor ................... 3-1 1.1.2 Switch .................... 3-2 1.1.3 Solenoid ..................3-2 1.1.4 Clutch .................... 3-2 1.1.5 Motor ..................... 3-3 2. MISFEEDS ....................... 3-4 2.1 Initial Checks .................... 3-4 2.2 Paper Misfeed Detection ................3-4 2.2.1 Outline ................... 3-4 2.3 Misfeed Display ..................3-5 2.4 Misfeed-Detecting Sensor Layout ............
Page 19 C0F33 Improperly Adjusted ATDC Sensor ......3-31 (10) C1038 Engine Connection Failure ......... 3-32 (11) C1200 Faulty ASIC/Memory ..........3-33 (12) C1300 Polygon Motor Malfunction C13F0 Faulty HSYNC ............3-34 (13) C133B Communication with Option Error C133D ROM Check Error ............3-35 (14) C1468 Faulty EEPROM ............
Page 20 MAINTENANCE 19971...
Page 21: Maintenance
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE SAFETY INFORMATION Laser Safety • This is a digital machine certified as a class 1 laser product. There is no possibility of danger from a laser, provided the machine is serviced according to the instruction in this manual.
Page 22 MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 the U.S.A., Canada (CDRH Regulation) • This machine is certified as a Class I Laser product under Radiation Performance Stan- dard according to the Food, Drug and Cosmetic Act of 1990. Compliance is mandatory for Laser products marketed in the United States and is reported to the Center for Devices and Radiological Health (CDRH) of the U.S.
Page 23 Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE Finland, Sweden VARO! Avattaessa ja suojalukitus ohitettaessa olet alttiina näkymättömälle lasersäteilylle. Älä katso säteeseen. LOUKAN 1 LASERLAITE KLASS 1 LASER APPARAT VAROITUS! Laitteen Käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.
Page 24: Laser Safety Label
MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 Laser Safety Label • A laser safety labels is attached to the outside of the machine as shown below. 4035D510CA Laser Caution Label • A laser caution label is attached to the inside of the machine as shown below.
Page 25: Precautions For Handling The Laser Equipment
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE Precautions for Handling the Laser Equipment • When laser protective goggles are to be used, select ones with a lens conforming to the above specifications. • When a disassembly job needs to be performed in the laser beam path, such as when working around the printerhead and PC Drum, be sure first to turn the copier OFF.
Page 26: Service Tools
MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 SERVICE TOOLS Jigs and Tools <Scanner/Mirrors Carriage Positioning Jigs> <Ds Collar Positioning Jigs> 4022D011AA 4035D134AA <Db Gap Adjusting Jigs> <PC Positioning Jig> 4022D012AA 4035D506AA <Gauge> 4035D600AA...
Page 27: Maintenance Schedule
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE MAINTENANCE SCHEDULE PM Parts List Cycle (K=1,000) Ref. PM Parts Page Clean Replace ☞ 1-9 When a malfunction Paper Take-Up Roll 150k occurs ☞ 1-9 When a malfunction Paper Separator Roll Assy 150k...
Page 28: Guidelines For Life-Time Expected Values By Unit
MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 NOTES • The contents of the maintenance schedule are subject to change without notice. • For part numbers, see Parts Manual and Parts Modification Notice. • Both for the copier and options, check the PM counter values for performing the service procedures.
Page 29: Replacement And Cleaning Of Parts
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE Replacement and Cleaning of Parts 4.3.1 Paper Take-up/Transport Section Removal of the Paper Separator Roller Assy and Paper Take-Up Roller. 1. Slide out the Paper Feed Tray/1. 2. Remove two screws and the mounting bracket.
Page 30: Cleaning Of The Paper Separator Roller
MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 Cleaning of the Paper Separator Roller 1. Remove the Paper Separator Roller Assy. 2. Using a soft cloth dampened with alcohol, wipe the Paper Separator Roller clean of dirt. 4035D005AA Cleaning of the Paper Take-Up Roller 1.
Page 31: Removal Of The Paper Dust Remover Assy
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE Removal of the Paper Dust Remover Assy 1. Open the Right Door. 2. Remove the Imaging Unit. ☞ 1-15 3. Unhook the two tabs and remove the Paper Dust Remover Assy. 4035D008AB Cleaning of the Paper Dust Remover 1.
Page 32: Ir Section
MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 4. Using a soft cloth dampened with alcohol, wipe the Bypass Transport Roller clean of dirt. 4035D011AB 5. Using a soft cloth dampened with alcohol, wipe the Bypass Transport Roll clean of dirt.
Page 33: Cleaning Of The Lens
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE Cleaning of the Lens 1. Remove the Original Glass. ☞ 1-25 2. Using a soft cloth dampened with alcohol, wipe the Lens clean of dirt. 4035D015AA Cleaning of the CCD Sensor 1. Remove the Original Glass.
Page 34: Cleaning Of The Scanner Rails/Bushings
MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 Cleaning of the Scanner Rails/Bushings 1. Remove the Original Glass. ☞ 1-25 2. Using a soft cloth dampened with alcohol, wipe the Scanner rails and bushings clean of dirt. NOTE • After the Scanner rails and bushings have been cleaned, apply oil (copier lubricant A or FLOIL 947P).
Page 35: Imaging Unit (Iu)
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE 4.3.4 Imaging Unit (IU) NOTE • When the developer is to be changed, it is necessary that toner in the Recycled Toner Recycling Duct and Toner Conveying Duct be fed into the Developer Mixing Chamber. To do that, remove the Toner Bottle and run “ATDC Auto Adjust”...
Page 36 MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 2. Remove two screws in the rear of the IU. 4035D023AA 3. Remove two screws at the front of the IU. 4035D024AA 4. Widen flaps on both ends (marked with A in the...
Page 37: Removal Of The Pc Drum
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE Removal of the PC Drum 1. Remove two screws and the pivot shaft. 4035D027AA 2. Remove the PC Drum. NOTES • Protect the PC Drum that has been removed with a protective cloth.
Page 38: Removal Of The Pc Drum Charge Corona Assy
MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 Removal of the PC Drum Charge Corona Assy 1. Remove the PC Drum. 2. Remove the Main Erase. 3. Turn the holder in the rear in the direction of the arrow to remove it from the side bracket.
Page 39: Cleaning Of The Ds Collars
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE Cleaning of the Ds Collars 1. Using a soft cloth dampened with alcohol, wipe the two Ds Collars clean of dirt. 4035D034AA Cleaning of the Developer Scattering Prevention Plate 1. Remove three screws and the Developer Scatter- ing Prevention Plate.
Page 40: (11) Cleaning Of The Pre-Image Transfer Guide Plate
MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 <<How to Dump Developer>> • Dump developer on the surface of the Sleeve Roller by turning the gear in the direction of the arrow with the Developing Unit tilted as shown. NOTE • Turning the gear backward at this time could dam- age the Mylar for cleaning the ATDC Sensor.
Page 41: (13) Application Of Toner
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE 4. Unplug one connector, and remove one screw and the ATDC Sensor. 4035D041AA 5. Install the ATDC Sensor and the Developer Scattering Prevention Plate. 6. Assemble the Drum Assy to the Developing Assy to reconstruct the IU.
Page 42 MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 2. Using a brush, apply a light coat of toner to the surface of the PC Drum. 4021U008AB 3. Hold both ends of the PC Drum with your both hands and turn the PC Drum a half turn in the direction of the arrow.
Page 43: Image Transfer Section
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE 4.3.5 IMAGE TRANSFER SECTION Removal of the Image Transfer Roller Assy 1. Remove the Image Transfer Roller Assy. NOTES • Indentations or dirt on the surface of the Image Transfer Roller adversely affect the printed image.
Page 44: Fusing Section
MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 4.3.6 FUSING SECTION Removal of the Fusing Unit 1. Remove the Rear Cover and Rear Right Cover. ☞ 1-26 2. Unplug two connectors of the Fusing Unit. 4035D045AA 3. Open the Right Door.
Page 45: Miscellaneous Parts
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE MISCELLANEOUS PARTS Disassembly and Reassembly 5.1.1 Identification and Removal Procedures of Doors, Covers, and Exterior Parts Copier 4035D047AB Part Name Removal Procedure Remove the Original Scanning Glass. → Remove one screw. → Remove the holding bracket. → Remove the Original Glass Original Glass.
Page 46 MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 Part Name Removal Procedure Remove the Left Cover. → Remove the Paper Exit Tray. → Remove two screws. → Remove the Rear Inside 10 Rear Inside Cover Cover. Remove the Left Cover. → Remove two screws. →...
Page 47: Removal Of Circuit Boards And Other Electric Components
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE 5.1.2 Removal of Circuit Boards and Other Electric Components NOTES • When removing a circuit board or other electric component, refer to “PRECAUTIONS FOR HANDLING THE PWBs” and follow the corresponding removal procedures.
Page 48: Removal Of The Master Board (Pwb-A)
MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 Removal of the Master Board (PWB-A) 1. Remove the Rear Cover. ☞ 1-26 2. Unplug all connectors from the Master Board. 4035D049AA 3. Remove four screws and the Master Board. 4035D050AA 1-28...
Page 49: Removal Of The Control Board (Pwb-C/C)
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE Removal of the Control Board (PWB-C/C) 1. Remove the Rear Cover and Upper Rear Cover. ☞ 1-26 2. Remove the Master Board. ☞ 1-28 3. Unplug all connectors from the Control Board. 4035D051AB 4.
Page 50: Removal Of The High Voltage Unit (Hv1)
MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 Removal of the High Voltage Unit (HV1) 1. Remove the Rear Cover. ☞ 1-26 2. Remove the Master Board. ☞ 1-28 3. Unplug all connectors from the High Voltage Unit. 4035D054AA 4. Remove two screws and the High Voltage Unit.
Page 51: Removal Of The Power Supply Unit (Pu1)
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE Removal of the Power Supply Unit (PU1) 1. Remove the Left Cover, Rear Cover, and Upper Rear Cover. ☞ 1-25 2. Remove the Master Board. 3. Remove the Control Board. ☞ 1-29 4. Remove the harness from four wiring saddles and one edge cover.
Page 52: Removal Of The Paper Size Detecting Board (Pwb-I)
MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 Removal of the Paper Size Detecting Board (PWB-I) 1. Remove the Rear Cover. ☞ 1-26 2. Slide out the Paper Feed Tray/1. 3. Unhook two tabs and remove the holder. 4035D058AA 4. Remove the lever.
Page 53: Removal Of The Heater Relay Board (Pwb-Ry): 200 V Area Only
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE Removal of the Heater Relay Board (PWB-RY): 200 V area only 1. Remove the Front Cover and Left Cover. ☞ 1-25 2. Unplug two connectors and remove three PWB supports and the Heater Relay Board.
Page 54: Removal Of Units
MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 5.1.3 Removal of Units Removal of the Manual Bypass 1. Remove the Rear Right Cover. ☞ 1-26 2. Open the Right Door. 3. Remove two screws, unplug one connector, and remove the Manual Bypass.
Page 55: Removal Of The Ph Unit
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE 4. Unplug two connectors. 4035D063AA 5. Remove the Toner Hopper Unit. 4035D064AA 6. Remove two screws and the Toner Replenishing Motor. 4035D065AA Removal of the PH Unit 1. Remove the Front Cover, Left Cover, Rear Cover, Paper Exit Tray, and Rear Inside Cover.
Page 56: Disassembly Of The Fusing Unit
MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 3. Remove two cable holders of the flat cable. 4035D067AA 4. Remove the harness from one wiring saddle. 4035D068AA 5. Remove three screws (with springs) and the PH Unit. 4035D069AA Disassembly of the Fusing Unit <Removal of the Thermistor and Paper Separator Fingers>...
Page 57 Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE 3. Remove the torsion coil spring and the Movable Guide Assy. 4035D145AA 4. Remove four shoulder screws, two washers, and the Pressure Roller Cover. 4035D071AB 5. Remove two bushings and the Pressure Roller.
Page 58 MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 6. Remove one screw. Then, slide the Paper Sepa- rator Finger Assy in the direction of the arrow and take it off. 4035D072AA 7. Remove one screw and the Thermistor. 4035D073AA 8. Unhook springs and remove the four Paper Sep- arator Fingers.
Page 59: Disassembly Of The Ir Section
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE 5.1.4 Disassembly of the IR Section Removal of the CCD Unit 1. Remove the Original Glass. ☞ 1-25 2. Remove four screws and the CCD Unit Cover. 4035D016AA 3. Mark a line along the profile of the CCD Unit mounting bracket as shown on the left.
Page 60: Installation Of The Ccd Unit
MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 Installation of the CCD Unit 1. Position the CCD Unit along the marking line. Then, temporarily secure three screws at the center of each of the screw slots. 2. Adjust the position of the CCD Unit.
Page 61 Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE 4. Remove one flat cable and the Scanner Assy. 4035D080AA 5. Remove two screws, unplug one connector, and remove the Inverter Board. 4035D081AA 6. Remove two screws and the Exposure Lamp. 4035D082AA 1-41...
Page 62: Removal Of The Scanner Motor
MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 Removal of the Scanner Motor 1. Remove the Right Rear Cover. ☞ 1-26 2. Remove the Scanner Motor harness from the five wiring saddles. 4035D083AA 3. Unplug one connector from the Control Board.
Page 63: Removal Of The Scanner Drive Cables
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE Removal of the Scanner Drive Cables 1. Remove the Left Cover, Front Cover, Rear Cover, Upper Rear Cover, Right Rear Cover, Original Glass, and Original Scanning Glass. ☞ 1-25 2. Loosen two screws (to which red paint has been applied) and remove the Scanner Assy.
Page 64 MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 5. Remove the rear cable from the cable pulley. 4035D089AA 6. Remove one screw from the front cable pulley. 4035D090AA 7. Remove one screw from the rear cable pulley. 4035D091AA 8. Snap off one C-ring from the front side of the Pul- ley Assy.
Page 65 Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE 9. Snap off one C-ring from the rear side of the Pul- ley Assy. 4035D093AA 10. Pull out the shaft and two bushings. 4035D094AB 11. Remove two screws from the rear side of the Pul- ley Assy and remove the gear.
Page 66: Winding Of The Scanner Drive Cables
MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 Winding of the Scanner Drive Cables <Overall View> Wire pulley 2 Wire pulley 1 Pulley D Pulley C Pulley B Pulley A 4035D109AA NOTES • The cables are color-coded and differ in type from each other: the front cable is silver, while the rear cable is black.
Page 67 Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE 3. Wind the cable on side A around wire pulley 2 four turns clockwise, starting with the slit at the top in the front left of the pulley. 4035D112AA 4. Affix tape to secure the cable to wire pulley 2.
Page 68 MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 8. Affix tape to secure the cable to wire pulley 1. 4035D117AA 9. Use the two screws to secure the gear to wire pulley 2. NOTE • Make sure that the cable pulley is doweled to the gear.
Page 69 Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE 14. Wind the cable from pulley A around pulley B. NOTE • Wind the cable around the outer groove in pulley B. Pulley B Pulley A 4035D119AA 15. Pass the cable from pulley B into the hole in the IR frame.
Page 70 MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 19. Pass the leading edge of each of the front and rear cables into the space between the IR frame and copier frame. 20. Affix tape to temporarily secure the cables to the copier frame.
Page 71: Disassembly Of The Engine Section
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE 5.1.5 Disassembly of the Engine Section Removal of the Main Motor 1. Remove the Rear Cover. ☞ 1-26 2. Remove four screws, unplug one connector, and remove the Main Motor. 4035D096AB Removal of the Power Unit Cooling Fan Motor 1.
Page 72: Removal Of The Fusing Cooling Fan Motor
MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 Removal of the Fusing Cooling Fan Motor 1. Remove the Rear Right Cover. ☞ 1-26 2. Open the Right Door. 3. Remove the Image Transfer Roller Assy. ☞ 1-23 4. Remove one screw and the Transport Unit Assy.
Page 73: Removal Of The Paper Size Sensor Assy
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE 7. Remove two screws, unplug one connector, and remove the Fusing Cooling Fan Motor. 4035D101AA Removal of the Paper Size Sensor Assy 1. Remove the Rear Cover. ☞ 1-26 2. Slide out the Paper Feed Tray/1.
Page 74: Removal Of The Fusing Unit Interlock Switch
MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 Removal of the Fusing Unit Interlock Switch 1. Remove the Rear Cover. ☞ 1-26 2. Remove the harness from one wiring saddle. 4035D130AC 3. Remove two screws (to which red paint has been applied).
Page 75 Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE <Fusing Unit Interlock Switch Reinstallation Procedure> 1. Fit the switch holder to the Fusing Unit Interlock Switch. 2. Connect the four connectors to the Fusing Unit Interlock Switch Assy. 3. Temporarily secure the Fusing Unit Interlock Switch using two screws (to which red paint has been applied).
Page 76: Removal Of The Inch/Metric Sensor/1 Assy (3Rd Area Only)
☞ 1-26 2. Remove one screw, unplug one connector, and remove the Inch/Metric Sensor/1 Assy. 4035D141AA Removal of the Flickerless Resistor (Only for 200 V area of Di1611) 1. Remove the Rear Cover. ☞ 1-26 2. Remove the Master Board.
Page 77: Remounting Of The Eeprom (U16)
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE Remounting of the EEPROM (U16) NOTE • When the Control Board (PWB-C/C) is replaced with a new one, EEPROM (U16) must be demounted from the old PWB-C/C and remounted on the new PWB-C/C.
Page 78: Installation Of The Key Counter
MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 Installation of the Key Counter 1. Cut out the knockout from the Right Cover. 4623D001AA 2. Using two screws, secure the counter mounting bracket. 4623D002AA 3. Connect the Key Counter Socket connector. 4623D003AA 4.
Page 79 Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE 5. Using two screws, secure the Key Counter cover. 4623D005AA 6. Plug in the Key Counter. NOTE • When the Key Counter is mounted, set “Machine Counter Copying” of the Security mode to “Dis- abled.”...
Page 80: Upgrading The Firmware
MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 UPGRADING THE FIRMWARE Upgrading the Copier Firmware (PWB-C/C) 6.1.1 Installing the Driver NOTES • Since USB is used to upgrade the firmware, the host computer must be run on an OS of Windows 98 or later.
Page 81 Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE 9. Click [Finish]. 10. The “Found New Hardware Wizard” dialog box will appear again: Repeat steps 4~8 to install all drivers. <For Windows Me/98> 1. Prepare the files necessary for upgrading the firmware, and copy them to PC.
Page 82: Procedure For Upgrading The Gdi Firmware
MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 6.1.2 Procedure for Upgrading the GDI Firmware 1. Turn ON the Power Switch of the copier. 2. Start the host computer. 3. Copy the “Update Software” folder and “Update” file to drive C. (Copy them into the highest directory on drive C.)
Page 83 Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE 8. Click the [Update] button to start the transfer of the firmware data. (Wait until data trans- fer is completed.) 9. Check the Display for status of the firmware upgrading sequence. <PWB-C/C> 4035D530CA NOTE •...
Page 84: Procedure When Upgrading The Firmware Has Failed
MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 6.1.3 Procedure when Upgrading the Firmware has failed NOTES • Perform upgrading using BIOS only when upgrading from PC using ordinary USB con- nection has failed and the PC has not started properly.
Page 85 Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE 6. Disconnect jumper [FJ2] on the Fax board. 4035D536AA 7. Install the BIOS ROMs (U17, U19) on the Fax board. 4035D537AA 8. Attach the Fax board to Control board (PWB-C/C). 9. Turn on the power switch of copier. Following message will appear on message panel and copier waits for file data.
Page 86 MAINTENANCE Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 12. Remove the Fax board. 13. Disconnect jumper [CJ1] on the Control board (PWB-C/C) from 2-3 and connect it to 1- 14. Disconnect jumper [FJ1] on the Fax board from 2-3 and connect it to 1-2.
Page 87: Adjusting/Setting
ADJUSTING/SETTING 19971...
Page 88: How To Use The Adjustment Section
ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 HOW TO USE THE ADJUSTMENT SECTION Composition This part “Adjustment” describes items to be adjusted and their method of adjustment that are required by this machine and gives detailed explanations. 1.1.1 Checking before starting work When conducting claims in the field, it is necessary to check in advance the following: 1.
Page 89 Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 ADJUSTING/SETTING...
Page 90: Adjustment Item List
Di1611/Di2011 FIELD SERVICE Ver. 1.0 Mar. 2004 ADJUSTING/SETTING Adjustment Item List • This table shows the list of adjustment items when replacing a part. Items are numbered by the priority if there is any. SERVICE MODE Mechanical Others CLEAR SERVICE'S CHOICE...
Page 91 ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver. 1.0 Mar. 2004 SERVICE MODE Mechanical Others Adjustment Setting Item CLEAR SERVICE'S CHOICE ADJUST FUNCTION DATA Service Item NOTE Check Items Pick-Up Roller Replace Take-Up Roller Replace Separator Roller Replace Pick-Up Roller Replace Take-Up Roller...
Page 92: Utility Mode
ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 UTILITY MODE • Utility mode is used to make settings for the utility functions. Utility Mode Function Tree 1. AUTO PANEL RESET 2. ENERGY SAVE MODE 3. AUTO SHUT OFF 4. DENSITY (ADF) MACHINE SETTING 5.
Page 93 Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 ADJUSTING/SETTING 1. PAPER PRIORITY 2. DENSITY PRIORITY 3. DENSITY LEVEL (A) 4. DENSITY LEVEL (M) COPY SETTING 1 5. BINDING POS. 6. MARGIN SETTING 7. ERASE SETTING 8. SMALL ORIGINAL Utility 1. MIXED ORIGINAL 2.
Page 94: Utility Mode Setting Procedure
ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 Utility Mode Setting Procedure <Procedure> 1. Press the Utility key. 2. The Utility mode screen will appear. <Exiting the Mode> • Press the Panel Reset key. <Changing the Setting Values in Utility Mode Functions>...
Page 95: Density (Adf)
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 ADJUSTING/SETTING DENSITY (ADF) Purpose Setting Details/Precautions To set the reading image density level when the • The default setting is “MODE1.” Automatic Document Feeder is used. MODE1: To lower the image density to prevent a dirty copy from NOTE being produced.
Page 96: Paper Source Setup
ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 3.3.2 PAPER SOURCE SETUP • PAPER SOURCE SETUP is used to make the various settings for the paper source. INCH/METRIC Purpose Setting Details/Precautions To select the paper size type for each paper • The default setting is “METRIC.”...
Page 97: User Management
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 ADJUSTING/SETTING 3.3.3 USER MANAGEMENT DRUM DEHUMIDIFY Purpose Setting Details/Precautions To run a drum dry sequence. <Step> 1. Select “DRUM DEHUMIDIFY” and ✽ The drum dry sequence is run when an image press the [Yes] key.
Page 98: Admin. Management
ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 3.3.4 ADMIN. MANAGEMENT • ADMIN. MANAGEMENT is used to make various settings after the administrator number set using the Service mode has been entered. <Admin. Management Mode Setting Procedure> 1. Press the Utility key.
Page 99 Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 ADJUSTING/SETTING <ACCESS NO. REG.?> Purpose Setting Details/Precautions To register a 3-digit (001 to 999) access number <Registration Procedure> used for the copy track function, or to change or 1. Type any access number from the delete a previously set access number.
Page 100 ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 <COPY TRACK DATA?> Purpose Setting Details/Precautions • To display or clear the total count value of a <Display/Clear Procedure> specific account. 1. Select “DISPLAY” and press the • To clear the total count values of all accounts [Yes] key.
Page 101: Copy Setting 1
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 ADJUSTING/SETTING 3.3.5 COPY SETTING 1 • COPY SETTING 1 is used to set the default values for different copy functions. PAPER PRIORITY Purpose Setting Details/Precautions To set the priority paper source. • The default setting is “1ST.”...
Page 102: Erase Setting
ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 ERASE SETTING Purpose Setting Details/Precautions To set the erase width when making erase cop- • The default setting is “LEFT” and “10 ies. mm.” <Step> 1. Select the erase position. LEFT UPPER FRAME 2.
Page 103: 4In1 Copy Order
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 ADJUSTING/SETTING 4IN1 COPY ORDER Purpose Setting Details/Precautions To set the layout of copy images in 4in1 copies. • The default setting is “PATTERN1.” PATTERN1 PATTERN2 4035S501AA 4035S502AA CRISSCROSS MODE Purpose Setting Details/Precautions To select the crisscross function.
Page 104: Service Mode
ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 SERVICE MODE • The Service mode is used to check, set, adjust, or register the various service functions. Service Mode Function Tree SHIPMENT DESTINATION MAINTENANCE COUNTER IU LIFE STOP MODE ID ADJUST VG ADJUST FUSER TEMP.
Page 105 Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 ADJUSTING/SETTING TOTAL COUNTER SIZE COUNTER PM COUNTER MAINTENANCE COUNTER SUPPLIES LIFE COUNT. 3. COUNTER APPLICATION COUNTER SCAN COUNTER PAPER SIZE COUNTER MISFEED COUNTER TROUBLE COUNTER TONER DENSITY LEVEL PROCESS CONTROL MAIN F/W VER. ENGINE F/W VER.
Page 106 ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 REDUCTION2 REDUCTION1 7. FIXED ZOOM CHANGE EXPANSION1 EXPANSION2 PANEL BUZZER TEST 8. FACTORY TEST RAM TEST Service Mode MEMORY CLEAR PM COUNTER MAINTENANCE COUNTER SUPPLIES LIFE COUNT. 9. CLEAR DATA APPLICATION COUNTER SCAN COUNTER...
Page 107: Service Mode Function Setting Procedure
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 ADJUSTING/SETTING Service Mode Function Setting Procedure NOTE • Care must be used to ensure that only the personnel who are involved in service jobs know the procedure to enter the Service mode. <Procedure> 1. Press the Utility key.
Page 108: Setting In The Service Mode
ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 Setting in the Service Mode 4.3.1 SERVICE’S CHOICE • SERVICE’S CHOICE is used to make the various service settings. SHIPMENT DESTINATION Purpose Setting Details/Precautions To select the display of the fixed zoom ratios and •...
Page 109: Maintenance Counter
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 ADJUSTING/SETTING MAINTENANCE COUNTER Purpose Setting Details/Precautions To enter an appropriate counter value (0 to • The default setting is “0.” 999999) as the tentative maintenance time. 0: Not counted Specify the setting on maintenance counter to “1”...
Page 110: Vg Adjust
ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 VG ADJUST Purpose Setting Details/Precautions To adjust image density by varying Vg with • The default setting is “0.” changing sensitivities as the PC Drum is used for Increase the setting value to eliminate an extended period of time.
Page 111: Fuser Temp. Ad (Thick)
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 ADJUSTING/SETTING For Di2011 Mode selected in Service’s Choice Setting value Paper width Mode 1 Mode 3 Heater Lamp temperature (main/sub) 221 mm or more 200 ° C 220 mm or less 221 mm or more 190 °...
Page 112: Fuser Temp. Ad (Ohp)
ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 FUSER TEMP. Ad (OHP) Purpose Setting Details/Precautions To set the fusing temperature when OHP trans- • The default setting is “0.” parencies are used. Setting range: -1 to +1 ✽ When fusing failure occurs <Temperature table for adjusting fusing temperature for OHP transparencies>...
Page 113: Leading Edge Erase
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 ADJUSTING/SETTING LEADING EDGE ERASE Purpose Setting Details/Precautions To adjust the erase width on the leading edge • The default setting is “4 mm.” of the image by varying the laser emission timing. 0 mm 1 mm 2 mm 3 mm 4 mm 5 mm ✽...
Page 114: (11) Trailing Edge Erase
ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 (11) TRAILING EDGE ERASE Purpose Setting Details/Precautions To adjust the erase width on the trailing edge • The default setting is “4 mm.” of the image by varying the laser emission timing. 0 mm 1 mm 2 mm 3 mm 4 mm 5 mm ✽...
Page 115: (12) Vertical Edge Erase
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 ADJUSTING/SETTING (12) VERTICAL EDGE ERASE Purpose Setting Details/Precautions To adjust the erase width on both edges of the Select the erase width value in the CD image (in CD direction) by varying the laser direction.
Page 116: Loop Adjust (Tray1)
ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 (13) LOOP ADJUST (TRAY1) Purpose Setting Details/Precautions To adjust the length of the loop formed in the Setting range: -3.9 to 3.9 mm paper before the Synchronizing Roller. (1 step: 0.6 mm) ✽ When a skew feed, fold, or misfeed of paper occurs ✽...
Page 117: (15) Loop Adjust (Duplex): Di2011 Only
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 ADJUSTING/SETTING (15) LOOP ADJUST (DUPLEX): Di2011 Only Purpose Setting Details/Precautions ✽ Refer to the option service manual (AD- To adjust the length of the loop formed in the paper before the Synchronizing Roller. 17) for details.
Page 118: (17) Fls Paper Size
ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 (17) FLS PAPER SIZE Purpose Setting Details/Precautions To select the paper size for FLS. • The default setting is “330✽210.” ✽ When the FLS paper size is changed 330✽203 330✽210 ✽ At setup 330✽216...
Page 119: Adjust
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 ADJUSTING/SETTING 4.3.2 ADJUST PRN MAIN REGIST Function Purpose Setting Details/Precautions To adjust by varying the starting position Press the Start key to start a test Test Copy of image writing in the main scanning copy cycle.
Page 120: Prn Sub Regist
ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 PRN SUB REGIST Function Purpose Setting Details/Precautions To adjust by varying the starting position Press the Start key to start a test Test Copy of image writing in the sub scanning copy cycle.
Page 121: Ccd Main Zoom
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 ADJUSTING/SETTING CCD MAIN ZOOM Function Purpose Setting Details/Precautions To adjust variations in machining and Press the Start key to start a test Test Copy installation accuracy of different IR parts copy cycle. by varying the scanning zoom ratio in the •...
Page 122: Ccd Sub Zoom
ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 CCD SUB ZOOM Function Purpose Setting Details/Precautions To adjust variations in machining and Press the Start key to start a test Test Copy installation accuracy of different IR parts copy cycle. by varying the scanning zoom ratio in the •...
Page 123: Ccd Main Regist
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 ADJUSTING/SETTING CCD MAIN REGIST Function Purpose Setting Details/Precautions To adjust variations in machining and Press the Start key to start a test Test Copy installation accuracy of different IR parts copy cycle. by varying the starting position of image Setting range: 20 to 180 scanning in the main scanning direction.
Page 124: Ccd Sub Regist
ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 CCD SUB REGIST Function Purpose Setting Details/Precautions To adjust variations in machining and Press the Start key to start a test Test Copy installation accuracy of different IR parts copy cycle. by varying the starting position of image Setting range: 60 to 140 scanning in the sub scanning direction.
Page 125: Adf Sub Zoom
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 ADJUSTING/SETTING ADF SUB ZOOM ✽ appears only when the AF-12 or AFR-19 (Di2011 Only) is installed Function Purpose Setting Details/Precautions Test Copy To adjust variations in machining and ✽ Refer to the option service...
Page 126: (10) Adf Sub Regist2
ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 (10) ADF SUB REGIST2 ✽ appears only when the AFR-19 (Di2011 Only) is installed Function Purpose Setting Details/Precautions Test Copy To adjust variations in machining and ✽ Refer to the option service installation accuracy of different parts by manual (AFR-19) for details.
Page 127: (14) Model Setting
• The count should be cleared when the 4: TRAY3 (should not be used) corresponding PM part is replaced. 5: TRAY4 (should not be used only for Di1611) 6: TRAY5 (should not be used only for Di1611) 7: ADF (FEED)
Page 128: Maintenance Counter
ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAINTENANCE COUNTER Purpose Setting Details/Precautions To display the count of the Maintenance • To clear the count, use “Clear Data” of the Counter. Service mode. When the counter reaches “0”, mainte- nance call M1 or the Tech. Rep. call will appear, according to the setting on maintenance counter of service choice.
Page 129: (11) Paper Size Counter
2: TRAY1 ferent parts of the copier. 3: TRAY2 4: TRAY3 (should not be used only for Di1611) 5: TRAY4 (should not be used only for Di1611) 6: TRAY5 (should not be used only for Di1611) 7: PICK-UP/TSPT.
Page 130: (13) Trouble Counter
C0000: Main Motor malfunction ber of malfunctions detected C0044: ADF Cooling Fan failure according to the malfunction (should not be used only for Di1611) code. C0045: Fusing Cooling Fan Motor malfunction C004E: Power Unit Cooling Fan Motor malfunction C0070: Toner Replenishing Motor malfunction...
Page 131: Display
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 ADJUSTING/SETTING 4.3.4 DISPLAY • DISPLAY displays various types of information. TONER DENSITY LEVEL Purpose To display the current output value of ATDC sensor. Refer to the following table for actual T/C values. ✽ Used to check the T/C ratio when the image density is defective.
Page 132: Main F/W Ver. (Pwb-C/C)
ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MAIN F/W VER. (PWB-C/C) Purpose To display the main firmware version information. ENGINE F/W VER. (PWB-A) Purpose To display the engine firmware version information. PCL F/W VER. Purpose To display the PCL firmware version information.
Page 133: (11) Customer Id
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 ADJUSTING/SETTING (11) CUSTOMER ID Purpose To display the customer ID of the copier. 4.3.5 FUNCTION • FUNCTION allows the various service functions (paper feed test, image printing) to be checked and adjustments to be made.
Page 134: Print Test Pattern
ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 PRINT TEST PATTERN Item Purpose Setting Details/Precautions To produce a test pattern for <Step> image adjustments. 1. Select the paper source. TRAY1 TRAY2 ✽ When skew, registration, or PATTERN 2. Select the type of test pat- zoom ratio has been adjusted tern.
Page 135: Ccd Move To Home
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 ADJUSTING/SETTING CCD MOVE TO HOME Purpose Setting Details/Precautions To move the Scanner to its home position • Pressing the Start key will move the Scan- and fix it at the home position. ner toward the left from its standby posi- tion.
Page 136: Admin. Registration
ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 4.3.6 ADMIN. REGISTRATION • ADMINISTRATOR NUMBER REGISTRATION is used to register or change the adminis- trator number required when entering the Admin. Management function of the Utility mode. <Step> 1. Using the 10-Key Pad, type the 6-digit administrator number (000000 to 999999) to be registered or changed.
Page 137: Fixed Zoom Change
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 ADJUSTING/SETTING 4.3.7 FIXED ZOOM CHANGE • FIXED ZOOM CHANGE is used to change the fixed zoom ratios. <Step> 1. Select the particular fixed zoom ratio to be changed. 2. Using the 10-Key Pad, enter the desired fixed zoom ratio.
Page 138: Latin America (Metric)
ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 Latin America (Metric) Setting name Default fixed zoom ratio Setting range REDUCTION2 51% to 70% REDUCTION1 71% to 99% EXPANSION1 115% 101% to 140% EXPANSION2 141% 141% to 199% Latin America (Inch) Setting name...
Page 139: Clear Data
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 ADJUSTING/SETTING 4.3.9 CLEAR DATA • CLEAR DATA is used to clear data of various types. MEMORY CLEAR Purpose Setting Details/Precautions To clear the setting values listed on the • Settings of the Utility mode right, resetting them to the default values.
Page 140: Paper Size Counter
ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 PAPER SIZE COUNTER Purpose To clear each of the counts of the Paper Size Counter. MISFEED COUNTER Purpose To clear each of the counts of the Misfeed Counter. TROUBLE COUNTER Purpose To clear each of the counts of the Trouble Counter.
Page 141: Size Counter Count
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 ADJUSTING/SETTING SIZE COUNTER COUNT Purpose Setting Details/Precautions To set the paper size to be counted. • The default setting is “1.” 0: Not counted 1: A3/LEDGER L 2: A3/B4/LEDGER L/LEGAL L/8K L 3: A3/B4/FLS/LEDGER L/LEGAL L/11 ×...
Page 142: Mechanical Adjustments
ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MECHANICAL ADJUSTMENTS Adjustment of the Position of the Scanner and 2nd/3rd Mir- rors Carriage NOTE • This adjustment is to be made when the Scanner Drive Cables has been replaced or rewound. <Adjustment Procedure>...
Page 143 Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 ADJUSTING/SETTING <Cross-sectional View> NOTE • When the Scanner Assy is secured to the Scanner Drive Cables using the fixing brackets, make sure that the cables are located as shown on the left. If the cables are not positioned properly, the Scan- ner Assy can move askew, resulting an image problem.
Page 144: Ccd Unit Position Adjustment
ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 CCD Unit Position Adjustment NOTE • This adjustment is to be made when the CCD Unit has been replaced. <Adjustment Standard> • Adjust so that the amount of error falls within ±1.0% of the length to be measured.
Page 145: Adjustment Of The Gap Between The Doctor Blade And Sleeve Roller (Db Adjustment)
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 ADJUSTING/SETTING Adjustment of the Gap between the Doctor Blade and Sleeve Roller (Db Adjustment) NOTE • This adjustment is to be made when an image problem (uneven density, low ID, gradation reproducibility failure, etc.) occurs.
Page 146 ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 7. Using a small piece of paper, remove developer from the shaded area on the surface of the Sleeve Roller and put it in the Developer Mixing Chamber. 8. Remove the developer left on the surface of the Sleeve Roller.
Page 147: Manual Bypass (For The Optional Ad-17) Cd Registration Adjustment
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 ADJUSTING/SETTING Manual Bypass (for the optional AD-17) CD Registration Adjustment ✽ Di2011 Only NOTE • This adjustment is to be made when the PH Unit has been replaced. <Adjustment Procedure> 1. Load the Paper Feed Tray/1 with A4 crosswise paper.
Page 148 ADJUSTING/SETTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 9. Loosen two screws on the Manual Bypass and adjust the position of the Manual Bypass. Adjustment Instructions If width A on the copy is smaller than width A on the test pattern, move the Manual Bypass toward the rear of the copier.
Page 149: Troubleshooting
TROUBLESHOOTING 19971...
Page 150: Introduction
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING INTRODUCTION • Information required for troubleshooting and steps that must be performed are described in this chapter. Electrical Components Check Procedure • If a paper misfeed or malfunction occurs, perform the following operations to check the condition of the electrical components.
Page 151: Switch
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 1.1.2 Switch Step Check Result Action Does the input signal (NO) of the control board change Replace the from L to H when the switch is activated? switch. YES Replace the control board.
Page 152: Motor
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING 1.1.5 Motor Step Check Result Action Does the LOCK signal switch to H when the machine Replace the con- goes into standby? trol board. Replace the motor. Does the REM signal of the master board change YES Replace the motor.
Page 153: Misfeeds
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MISFEEDS Initial Checks • When a paper misfeed occurs, first perform the following initial checks. Check Item Action Does paper meet product specifications? Replace paper. Is the paper curled, wavy, or damp? Replace paper.
Page 154: Misfeed Display
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING Misfeed Display • When a paper misfeed occurs, the Error indicator lights up steadily and the Display gives a corresponding message. C4506P298CA 4980P502DA Display Message Misfeed/Paper Location Ref. Page Paper take-up section of the Paper Feed Tray/1 ☞...
Page 155: Misfeed-Detecting Sensor Layout
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 Misfeed-Detecting Sensor Layout • When the optional AF-12, PF-126, and MB-6 are mounted 4035T501AA Exit Paper Sensor (PC3) Registration Sensor (PC3/AF) Synchronizing Roller Sensor (PC1) Separator Sensor (PC4/AF) Paper Set Sensor/Bypass (PC2) Paper Exit Sensor (PC5/AF)
Page 156: Misfeed Detection Timing/Troubleshooting Procedures
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING Misfeed Detection Timing/Troubleshooting Procedures 2.5.1 Misfeed at the Paper Feed Tray/1 Paper Take-up Section <Detection Timing> Type Description Paper Take- • The leading edge of the paper does not unblock the Synchronizing Up Section...
Page 157: Misfeed At The Manual Bypass Paper Take-Up Section
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 2.5.2 Misfeed at the Manual Bypass Paper Take-up Section <Detection Timing> Type Description Manual Bypass • The leading edge of the paper does not unblock the Synchronizing paper take-up Roller Sensor (PC1) even after the lapse of a given period of time section misfeed after the Paper Take-up Solenoid/Bypass (SL2) has been energized.
Page 158: Misfeed At The Multiple Bypass Paper Take-Up Section (When The Optional Multiple Bypass Mb-6 Is Mounted)
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING 2.5.3 Misfeed at the Multiple Bypass Paper Take-up Section (When the optional Multiple Bypass MB-6 is mounted) <Detection Timing> Type Description Paper take-up • The leading edge of the paper does not unblock the Synchronizing...
Page 159: Misfeed At The Paper Feed Unit Paper Take-Up/Vertical Transport Section (When The Optional Paper Feed Unit Pf-126 Is Mounted)
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 2.5.4 Misfeed at the Paper Feed Unit Paper Take-up/Vertical Transport Section (When the optional Paper Feed Unit PF-126 is mounted) <Detection Timing> Type Description Paper take-up/ • The leading edge of the paper does not unblock the Synchronizing...
Page 160: Misfeed At The Paper Separating Section
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING 2.5.5 Misfeed at the Paper Separating Section <Detection Timing> Type Description • The Exit Paper Sensor (PC3) is not blocked even after the lapse of a given period of time after the paper has unblocked the Synchronizing Roller Sensor (PC1).
Page 161: Misfeed At The Fusing/Exit Section
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 2.5.6 Misfeed at the Fusing/Exit Section <Detection Timing> Type Description Fusing/exit sec- • The Exit Paper Sensor (PC3) is not unblocked even after the lapse of tion misfeed a given period of time after the Synchronizing Roller Sensor (PC1) has detection been blocked.
Page 162: Misfeed At The Document Take-Up Section (When The Optional Automatic Document Feeder Af-12 Is Mounted)
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING 2.5.7 Misfeed at the Document Take-up Section (When the optional Automatic Document Feeder AF-12 is mounted) <Detection Timing> Type Description Document • The Separator Sensor (PC4/AF) is not blocked even after the lapse of...
Page 163: Misfeed At The Document Transport Section (When The Optional Automatic Document Feeder Af-12 Is Mounted)
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 2.5.8 Misfeed at the Document Transport Section (When the optional Automatic Document Feeder AF-12 is mounted) <Detection Timing> Type Description Document • The Registration Sensor (PC3/AF) is not blocked even after the lapse...
Page 164: Misfeed At The Document Exit Section (When The Optional Automatic Document Feeder Af-12 Is Mounted)
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING 2.5.9 Misfeed at the Document Exit Section (When the optional Automatic Docu- ment Feeder AF-12 is mounted) <Detection Timing> Type Description Document exit • The Paper Exit Sensor (PC5/AF) is not blocked even after the lapse of...
Page 165: Malfunctions
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 MALFUNCTIONS • The copier’s CPU performs a self-diagnostics function that, on detecting a malfunction, gives the corresponding malfunction code and maintenance call mark on the Touch Panel. 4980P550DA List of Malfunction Codes Malfunc-...
Page 166 Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING Malfunc- tion Malfunction Name Detection Timing Code • The surface temperature of the Fusing Roller does not reach a given level even after the lapse of a given period of time during a warm-up cycle.
Page 167 TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 Malfunc- tion Malfunction Name Detection Timing Code Fusing failure • The temperature detected by the Fusing Roller Sub (abnormally high Thermistor remains higher than 240°C for a given period fusing temperature of time.
Page 168 Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING Malfunc- tion Malfunction Name Detection Timing Code Master Board (PWB-A) to Control Board (PWB-C/C) con- nection failure • There is no acknowledge signal transmitted from the Master Board (PWB-A) to Control Board (PWB-C/C) for...
Page 169: Resetting Procedure By Malfunction Code
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 Resetting Procedure by Malfunction Code Code Description Procedure C0000 Main Motor malfunction • Turn OFF and ON the Power Switch. C0044 ADF Cooling Fan Failure C0045 Fusing Cooling Fan Motor malfunction Power Supply Cooling Fan Motor mal-...
Page 170: Malfunction Detection Timing And Troubleshooting Procedure
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING Malfunction Detection Timing and Troubleshooting Proce- dure C0000 Main Motor malfunction <Detection Timing> Trouble Description Code • The Main Motor (M1) Lock signal remains HIGH for a continuous 1- C0000 sec. period at any time 1 sec. after the Main Motor has started turning.
Page 171: C0044 Adf Cooling Fan Failure (When The Optional Duplexing Document Feeder Afr-19 Is Mounted)
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 C0044 ADF Cooling Fan Failure (When the optional Duplexing Document Feeder AFR-19 is mounted) <Detection Timing> Trouble Description Code • The ADF Fan Motor Lock signal remains set to H for a set period of C0044 time while the EDH Fan Motor is turning.
Page 172: C0045 Fusing Cooling Fan Motor Malfunction
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING C0045 Fusing Cooling Fan Motor Malfunction <Detection Timing> Trouble Description Code • The Fusing Cooling Fan Motor (M3) Lock signal remains HIGH for a C0045 continuous 1-sec. period while the Fusing Cooling Fan Motor is turn- ing at full speed or decelerated speed.
Page 173: C004E Power Supply Cooling Fan Motor Malfunction
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 C004E Power Supply Cooling Fan Motor Malfunction <Detection Timing> Trouble Description Code • The Power Supply Cooling Fan Motor (M4) Lock signal remains HIGH for a continuous 1-sec. period while the Power Supply Cooling Fan...
Page 174: C0070 Toner Replenishing Motor Malfunction
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING C0070 Toner Replenishing Motor Malfunction <Detection Timing> Trouble Description Code • The Toner Bottle Home Position Sensor (PC7) outputs a HIGH signal for a continuous 3.5-sec. period while the Toner Bottle is turning.
Page 175: C0210 Abnormal Image Transfer Voltage
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 C0210 Abnormal Image Transfer Voltage <Detection Timing> Trouble Description Code • The image transfer voltage remains more than 100 V for a continuous C0210 given period of time while the PC Drum remains stationary.
Page 176: C0501 Warm-Up Failure 2 (Di2011 Only)
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING C0500 Warm-up Failure C0501 Warm-up Failure 2 (Di2011 Only) C0510 Fusing Failure (Abnormally Low Fusing Temperature) C0511 Fusing Failure (Abnormally Low Fusing Temperature 2) (Di2011 Only) C0520 Fusing Failure (Abnormally High Fusing Temperature) C0521 Fusing Failure (Abnormally High Fusing Temperature 2) (Di2011 Only) <Detection Timing>...
Page 177 TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 <Detection Timing> Relevant Electrical Components Fusing Roller Heater Lamp (H1) Fusing Roller Thermostat (TS1) Fusing Roller Sub Heater Lamp (H2) Fusing Unit Interlock Switch (S2) Fusing Roller Thermistor Power Supply Unit (PU1) Fusing Roller Sub Thermistor (TH2)
Page 178 Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING WIRING DIAGRAM Ref. Location Step Operations Page Control signal (Electrical Components) Check the Fusing Roller Sub Thermistor (TH2) for operation. <Check procedure> Disconnect CN22 (4P) and check the – – resistance across CN22-2 and 3 on the Thermistor side.
Page 179: C0650 Faulty Scanner Home Position Sensor
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 C0650 Faulty Scanner Home Position Sensor <Detection Timing> Trouble Description Code • The Scanner Home Position Sensor (PC10) does not go from HIGH to LOW when the Scanner Motor (M5) is energized for a given num-...
Page 180: C0F33 Improperly Adjusted Atdc Sensor
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING C0F32 Faulty ATDC Sensor C0F33 Improperly Adjusted ATDC Sensor <Detection Timing> Trouble Description Code • The measurement taken by the ATDC Sensor (UN1) at a time 2.0 sec. after the Main Motor (M1) has started turning is less than 5% (greater than 4.63 V).
Page 181: (10) C1038 Engine Connection Failure
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 (10) C1038 Engine Connection Failure <Detection Timing> Trouble Code Description Master Board (PWB-A) to Control Board (PWB-C/C) connection failure • There is no acknowledge signal transmitted from the Master Board (PWB-A) to Control Board (PWB-C/C) for 1.5 sec. or more.
Page 182: (11) C1200 Faulty Asic/Memory
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING (11) C1200 Faulty ASIC/Memory <Detection Timing> Trouble Description Code ASIC/memory (for image and control) fault C1200 • A write or read error occurs with SRAM on the Control Board (PWB-C/C). <Action> Relevant Electrical Components...
Page 183: C1300 Polygon Motor Malfunction C13F0 Faulty Hsync
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 (12) C1300 Polygon Motor Malfunction C13F0 Faulty HSYNC <Detection Timing> Trouble Description Code Startup failure • A LOW Polygon Motor (M2) Lock signal is not detected within a given period of time that begins 1 sec. after the Polygon Motor has started turning.
Page 184: C133B Communication With Option Error C133D Rom Check Error
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING (13) C133B Communication with Option Error C133D ROM Check Error <Detection Timing> Trouble Description Code • It is not possible to communicate with the Printer Board within a pre- C133B determined period of time during a print cycle.
Page 185: (15) C14A3 Ir Fluorescent Lamp Fault
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 (15) C14A3 IR Fluorescent Lamp Fault <Detection Timing> Trouble Description Code The Exposure Lamp (LA2) of the Scanner fails to turn ON. C14A3 • The intensity of the Exposure Lamp is a predetermined value or less during shading and re-shading.
Page 186: Miscellaneous Errors
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING Miscellaneous Errors 3.4.1 Flash ROM Error • The copier determines that there is an error if writing to the flash ROM fails during upgrading of the firmware. • When the Power Switch is turned ON, the Error indicator lights up steadily and a corre- sponding message appears on the Display.
Page 187: Power Source-Related Malfunctions
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 Power Source-Related Malfunctions The copier does not turn ON. Step Check Result Action A malfunction code appears when the • Go to step 2. Power Switch is turned ON. • Go to step 3.
Page 188 Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING Step Check Result Action Check of output of DC 5 V to Master • Change DC power Sup- Board (copier: PWB-A) ply (PU1). <Check Procedure> Check voltage across a Master Board (copier: PWB-A) pin and GND when the Power Switch is turned ON.
Page 189: Image Failure
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 IMAGE FAILURE Image Failure Troubleshooting • In this chapter, troubleshooting is divided into “initial checks” and “troubleshooting proce- dures classified by image failures.” • If any image failure has occurred, first make the initial checks, then proceed to the corre- sponding image failure troubleshooting procedure.
Page 190: Identification Of The Faulty System
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING Identification of the Faulty System • Determine if the failure is attributable to an input system (IR) or output system (engine). Check Result Action Full-size Reduced Copy made at a reduced ratio Input system...
Page 191: Troubleshooting Procedures By Image Failure
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 Troubleshooting Procedures by Image Failure 4.4.1 Image Reading Section: Blank copy <Typical Faulty Images> 4011T035AA Step Check Result Action CCD Board (PWB-J) connector is loose. YES • Reconnect. Control Board (PWB-C) connector is loose.
Page 192: Image Reading Section: Black Copy
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING 4.4.2 Image Reading Section: black copy <Typical Faulty Images> 4011T036AA Step Check Result Action Exposure Lamp turns ON when the Power Switch Go to step 3. is turned ON. Exposure Lamp is abnormally lit (flickers or abnor- Go to step 4.
Page 193: Image Reading Section: Low Image Density
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 4.4.3 Image Reading Section: Low image density <Typical Faulty Images> 4011T003AA Step Check Result Action Shading sheet reading portion (the portion on the YES • Clean. backside of the Original Glass to which Original Width Scale is affixed) is dirty.
Page 194: Image Reading Section: Foggy Background Or Rough Image
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING 4.4.4 Image Reading Section: Foggy background or rough image <Typical Faulty Images> 4011T004AA Step Check Result Action Original Glass is dirty. YES • Clean. Scanner mirrors are dirty. YES • Clean. Exposure Lamp (LA2) is dirty.
Page 195: Image Reading Section: Black Streaks Or Bands
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 4.4.5 Image Reading Section: Black streaks or bands <Typical Faulty Images> 4011T017AA 4011T023AA Step Check Result Action Original Glass is dirty, scratchy, worn, or damaged. YES • Clean or change. Shading sheet reading portion (the portion on the YES •...
Page 196: Image Reading Section: Black Spots
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING 4.4.6 Image Reading Section: Black spots <Typical Faulty Images> 4011T521AA Step Check Result Action Original Glass is dirty or scratchy. YES • Clean. CCD Board (PWB-J) connector is loose. YES • Reconnect. Control Board (PWB-C/C) connector is loose.
Page 197: Image Reading Section: Blank Streaks Or Bands
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 4.4.7 Image Reading Section: Blank streaks or bands <Typical Faulty Images> 4011T015AA 4011T020AA Step Check Result Action Original Glass is dirty, scratchy, worn, or damaged. YES • Clean or change. Shading sheet reading portion (the portion on the YES •...
Page 198: Image Reading Section: Uneven Image Density
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING 4.4.8 Image Reading Section: Uneven image density <Typical Faulty Images> 4011T525AA Step Check Result Action Original Glass is dirty, scratchy, worn, or damaged. YES • Clean or change. Shading sheet reading portion (the portion on the YES •...
Page 199: Image Reading Section: Gradation Reproduction Failure
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 4.4.9 Image Reading Section: Gradation reproduction failure <Typical Faulty Images> 4011T526AA Step Check Result Action Original Glass is dirty, scratchy, worn, or damaged. YES • Clean or change. Shading sheet reading portion (the portion on the YES •...
Page 200: Image Reading Section: Periodically Uneven Image
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING 4.4.10 Image Reading Section: Periodically uneven image <Typical Faulty Images> 4011T528AA Step Check Result Action Scanner Motor (M5) is securely fastened using the • Secure in position. dedicated fixing screws. Scanner Motor (M5) drive mechanism is dirty or YES •...
Page 201: Image Reading Section: Moire
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 4.4.11 Image Reading Section: Moire <Typical Faulty Images> 4011T040AA Step Check Result Action Moire distortions recur even after the orientation of • Change the original original has been changed. mode (select one other than that resulted in moire).
Page 202: Printer Section: Blank Copy
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING 4.4.12 Printer Section: Blank copy <Typical Faulty Images> 4011T035AA Step Check Result Action Imaging Unit is installed correctly. • Reinstall. Connector between the Imaging Unit and copier is YES • Clean. dirty. PH Shutter (located along the laser path between YES •...
Page 203: Printer Section: Black Copy
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 4.4.13 Printer Section: Black copy <Typical Faulty Images> 4011T036AA Step Check Result Action PC Drum Charge Corona grid mesh and Comb YES • Reinstall. Electrode are loose. PC Drum Charge Corona contact is dirty, scratchy, YES •...
Page 204: Printer Section: Low Image Density
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING 4.4.14 Printer Section: Low image density <Typical Faulty Images> 4011T003AA Step Check Result Action The image changes when “Toner Replenisher” is YES • Replenish the sup- executed. ply of toner using • “Toner Replenisher” of Utility Toner Replenisher.
Page 205: Printer Section: Foggy Background Or Rough Image
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 4.4.15 Printer Section: Foggy background or rough image <Typical Faulty Images> 4011T004AA Step Check Result Action The image changes when “ID Adjust” and “VG YES • Readjust. For details, Adjust” are executed. see ADJUSTING/ SETTING.
Page 206: Printer Section: Black Streaks Or Bands
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING 4.4.16 Printer Section: Black streaks or bands <Typical Faulty Images> 4011T017AA 4011T023AA Step Check Result Action PC Drum is dirty or scratchy. YES • Clean or change. Foreign matter (such as paper dust) sticks to the YES •...
Page 207: Printer Section: Black Spots
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 4.4.17 Printer Section: Black spots <Typical Faulty Images> 4011T521AA Step Check Result Action Toner is present along the paper path. YES • Clean. PC Drum is dirty or scratchy. YES • Clean or change.
Page 208: Printer Section: Blank Streaks Or Bands
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING 4.4.18 Printer Section: Blank streaks or bands <Typical Faulty Images> 4011T015AA 4011T020AA Step Check Result Action PC Drum ground terminal is dirty, scratchy, YES • Clean, correct, or deformed, or damaged. change. DB of IU is plugged with foreign matter (such as YES •...
Page 209: Printer Section: Void Areas
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 4.4.19 Printer Section: Void areas <Typical Faulty Images> 4011T008AA Step Check Result Action Foreign matter is present along the paper path. YES • Remove foreign matter. Paper dust plugs up the Paper Dust Remover.
Page 210: Printer Section: Smear On Back
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING 4.4.20 Printer Section: Smear on back <Typical Faulty Images> 4011T009AA Step Check Result Action Toner is spilled over area inside copier. YES • Clean interior. Toner is present along the paper path. YES • Clean.
Page 211: Printer Section: Uneven Image Density
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 4.4.21 Printer Section: Uneven image density <Typical Faulty Images> 4011T525AA Step Check Result Action PC Drum ground plate is dirty, scratchy, deformed, YES • Clean, correct, or worn, or damaged. change. PC Drum Charge Corona grid mesh and Comb YES •...
Page 212: Printer Section: Gradation Reproduction Failure
Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 TROUBLESHOOTING 4.4.22 Printer Section: Gradation reproduction failure <Typical Faulty Images> 4011T526AA Step Check Result Action PC Drum is dirty. YES • Clean. Image Transfer Roller is dirty, scratchy, deformed, YES • Clean or change.
Page 213: Printer Section: Periodically Uneven Image
TROUBLESHOOTING Di1611/Di2011 FIELD SERVICE Ver.1.0 Mar. 2004 4.4.23 Printer Section: Periodically uneven image <Typical Faulty Images> 4011T528AA Step Check Result Action IU is securely fastened using the dedicated fixing • Secure in position. screws. PH Unit is securely fastened using the dedicated •...

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