Konica Minolta DRYPRO SIGMA Service Manual page 114

Medical printer
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SERVICE MANUAL
Condition Code: 10-003 – Image Buffer Error in MIS
Web Portal Message
MIS: Image Buffer
Error
Description
System Impact
User Action
FE Action
Show at DS
DICOM Printer
Status
Unique Symb. ID
Condition Code: 10-015 – Database Error in MIS
Web Portal Message
MIS: Database Error
Description
System Impact
User Action
FE Action
Show at DS
DICOM Printer
Status
Unique Symb. ID
4-36
Log Message
MIS Image Buffer Error PRINTER DOWN
This represents any of a number of errors that indicate that image memory
buffer functionality of the MCS Interface Server (MIS) subsystem has failed.
The DRE is not functional. [SI-9]
1. Restart the laser imager.
2. If the error persists, call for service.
1. Make a copy of the log with the error.
2. Send the log to Service Engineering.
3. Make a copy of the system configuration.
4. Load new system software.
5. Restore the configuration.
True
FAILURE
ERR_MIS_IMAGE_BUFFER
Log Message
MIS Database Error
This represents any of a number of errors indicating that database software
functionality of the MCS Interface Server (MIS) subsystem has failed. Examples
include: SQL server down, incorrect database table installation, and database
read/write/update failed.
The imager can accept jobs and print, but cannot track the total print counts,
prints to PM, prints to filter change, or the history of calibration data.
1. Restart the laser imager.
2. If the error persists, call for service.
1. Make a copy of the log with the error.
2. Send the log to Service Engineering.
3. Make a copy of the system configuration.
4. Load new system software (see Additional Service Procedures,
the Imager Flash Drive with a New Version of System Software –
5. Restore the configuration (see Additional Service Procedures,
the
Configuration").
True
WARNING
ERR_MIS_DATABASE
DICOM Printer
StatusInfo
DICOM Printer
StatusInfo
CHECK PRINTER
Severity
0-Fatal
Severity
1-Alert
"Upgrading
Ghosting").
"Restoring
9G9002 – 2011-08-15

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