Konica Minolta DRYPRO SIGMA Service Manual page 124

SERVICE MANUAL
Condition Code: 20-919 – DRE Image Render Incomplete
Web Portal Message
Internal Image Data Render
Failed
Description
System Impact
User Action
FE Action
Show at DS
DICOM Printer
Status
Unique Symb. ID
Condition Code: 21-002 – Film Supply in Manual Mode
Web Portal Message
None
Description
System Impact
User Action
Show at DS
DICOM Printer
Status
Unique Symb. ID
4-46
Log Message
Image Render did not complete. ELEC DOWN
This error occurs when image data transfer between the DRE and the MCS is
interrupted and does not complete within a reasonable time. The error is
cleared when the imager power is cycled.
The imager is unable to print films. The spooler is still able to accept and queue
jobs, but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted. [SI-1]
1. Shut down the laser imager, and then restart the laser imager.
2. If the error persists, call for service.
Perform the actions below in sequence. If an action provides a resolution, do
not continue with the other actions.
1. Close the film cartridge.
2. De-energize then energize the laser imager.
3. Install a new DRE-to-DPB USB cable from the DRE to the optics module.
4. Install a new hard drive (see Adjustments and Replacements,
Motherboard and Flash
5. Install a new DRE motherboard (see Adjustments and Replacements,
Motherboard Bracket").
6. Install a new imaging assembly (see Adjustments and Replacements,
"Imaging Assembly").
True
FAILURE
ERR_DATA_RENDER_FAIL
Log Message
None
This auxiliary code indicates that the supply is operating in Manual Mode. The
image quality is not within the normal range.
None. The system will function normally. [SI-0]
None
True
N/A
ATTEN_FILMTRAYSTATE_UPPER_MANUAL_MODE
Note
This is a printer status indication, not an error condition.
DICOM Printer
StatusInfo
Drive").
DICOM Printer
StatusInfo
N/A
Severity
0-Fatal
"DRE
"DRE
Severity
4-Auxiliary
9G9002 – 2011-08-15