Konica Minolta DRYPRO SIGMA Service Manual page 125

Condition Code: 21-116 – Film Pickup Failed
Web Portal Message
Film Jam in Area 1
Description
System Impact
User Action
FE Action
9G9002 – 2011-08-15
Log Message
Film Supply: Film Pickup Failure.
Film did not lift successfully as
indicated by SOP sensor (S6).
This error occurs if, on the third successive attempt, the imager fails to pick up a
sheet of film as indicated by the Exposure Transport SOP sensor (S6). The film
has most likely fallen back down onto the cartridge. The error is cleared when a
film cartridge is removed and then re-inserted.
Cannot print from the loaded film cartridge. The spooler is still able to accept
and queue jobs. [SI-2]
1. Close the film cartridge.
2. Remove the film cartridge from the laser imager.
3. Remove any misplaced films from
4. If Area 1 did not contain misplaced films, take the cartridge to a dark room
and remove the cartridge cover. Remove any misplaced films and reapply
the cartridge cover.
5. Re-insert the cartridge.
Perform the actions below in sequence. If an action provides a resolution, do
not continue with the other actions.
1. De-energize, and then energize the laser imager.
2. Do the following:
Check:
the film cartridge
for a film jam
for an obstruction
all connectors and cables
film separated sensor
the pickup home sensor
the film contact sensor
the suction cups
the vacuum pump
DICOM Printer
StatusInfo
FILM TRANS ERR
Area 1.
If an existing problem:
Install a new film cartridge.
See "Film Jam in Area 1 – Error Code 116 (Web
Portal code 21116)".
Remove the obstruction.
Seat all connectors.
Install a new sensor (see Adjustments and
Replacements, "Film Contact
Install a new sensor (see Adjustments and
Replacements, "Pickup Home
Install a new sensor (see Adjustments and
Replacements, "Film Contact
Install new cups (see Adjustments and
Replacements, "Suction
Install a new pump (see Adjustments and
Replacements, "Vacuum
Diagnostics
Severity
1-Alert
Sensor").
Sensor").
Sensor").
Cup").
Pump").
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