Page 1 SERVICE MANUAL FIELD SERVICE 2008.06 2008.06 Ver. 1.0 Ver. 1.0...
Page 2: Table Of Contents
WARNING INDICATIONS ON THE MACHINE ............S-18 MEASURES TO TAKE IN CASE OF AN ACCIDENT ............S-20 Composition of the service manual ................. C-1 Notation of the service manual ..................C-2 bizhub C200 Main body Outline ..........................1 Maintenance ........................9 Adjustment/Setting...................... 111 Troubleshooting......................
Page 3 PC-105 Outline ..........................1 Maintenance ........................3 Adjustment/Setting ....................... 23 Troubleshooting ......................29 PC-405 Outline ..........................1 Maintenance ........................3 Adjustment/Setting ....................... 21 Troubleshooting ......................29 MB-502 Outline ..........................1 Maintenance ........................3 Adjustment/Setting ....................... 11 Troubleshooting ......................21 AD-505 Outline ..........................
Page 4: Safety And Important Warning Items
IMPORTANT NOTICE Because of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. (hereafter called the KMBT) strongly recommends that all servicing be performed only by KMBT-trained service technicians.
Page 5: Safety Warnings
[1] MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. KONICA MINOLTA brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network. Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors.
Page 6 SAFETY AND IMPORTANT WARNING ITEMS [2] POWER PLUG SELECTION In some countries or areas, the power plug provided with the product may not fit wall outlet used in the area. In that case, it is obligation of customer engineer (hereafter called the CE) to attach appropriate power plug or power cord set in order to connect the product to the supply.
Page 7: Connection To Power Supply
SAFETY AND IMPORTANT WARNING ITEMS [3] CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE KONICA MINOLTA brand products are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and customer engi- neer (hereafter called the CE) from the risk of injury. However, in daily use, any electrical equipment may be subject to parts wear and eventual failure.
Page 8 SAFETY AND IMPORTANT WARNING ITEMS Power Plug and Cord WARNING • When using the power cord set (inlet type) that came with this product, make sure the connector is securely inserted in the inlet of the product. When securing measure is provided, secure the cord with the fixture properly.
Page 9 SAFETY AND IMPORTANT WARNING ITEMS Wiring WARNING • Never use multi-plug adapters to plug multiple power cords in the same outlet. If used, the risk of fire exists. • When an extension cord is required, use a specified one. Current that can flow in the extension cord is limited, so using a too long extension cord may result in fire.
Page 10 SAFETY AND IMPORTANT WARNING ITEMS Ventilation CAUTION • The product generates ozone gas during operation, but it will not be harmful to the human body. If a bad smell of ozone is present in the following cases, ventilate the room. a.
Page 11 SAFETY AND IMPORTANT WARNING ITEMS Work Performed with the Product Powered On WARNING • Take every care when making adjustments or performing an operation check with the product powered. If you make adjustments or perform an operation check with the external cover detached, you may touch live or high-voltage parts or you may be caught in moving gears or the timing belt, leading to a risk of injury.
Page 12 SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints WARNING • Check electrode units such as a charging corona unit for deterioration and sign of leakage. Current can leak, leading to a risk of trouble or fire. • Before disassembling or adjusting the write unit (P/H unit) incorporating a laser, make sure that the power cord has been disconnected.
Page 13: Handling Of Consumables
SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints WARNING • Make sure that all screws, components, wiring, connec- tors, etc. that were removed for safety check and mainte- nance have been reinstalled in the original location. (Pay special attention to forgotten connectors, pinched cables, forgotten screws, etc.) A risk of product trouble, electric shock, and fire exists.
Page 14 SAFETY AND IMPORTANT WARNING ITEMS Handling of Service Materials CAUTION • Use only a small amount of cleaner at a time and take care not to spill any liquid. If this happens, immediately wipe it off. A risk of fire exists. •...
Page 15 SAFETY AND IMPORTANT WARNING ITEMS [4] Used Batteries Precautions ALL Areas CAUTION Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Germany VORSICHT! Explosionsgefahr bei unsachgemäßem Austausch der Batterie.
Page 16: Internal Laser Radiation
SAFETY AND IMPORTANT WARNING ITEMS [5] Laser Safety • This is a digital machine certified as a Class 1 laser product. There is no possibility of danger from a laser, provided the machine is serviced according to the instruction in this manual.
Page 17 SAFETY AND IMPORTANT WARNING ITEMS U.S.A., Canada (CDRH Regulation) • This machine is certified as a Class 1 Laser product under Radiation Performance Stan- dard according to the Food, Drug and Cosmetic Act of 1990. Compliance is mandatory for Laser products marketed in the United States and is reported to the Center for Devices and Radiological Health (CDRH) of the U.S.
Page 18 SAFETY AND IMPORTANT WARNING ITEMS Finland, Sweden LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT VAROITUS! • Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saat- taa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle laser- säteilylle. puolijohdelaser Laserdiodin suurin teho 15 mW aallonpituus 770-800 nm VARNING!
Page 19: Laser Safety Label
SAFETY AND IMPORTANT WARNING ITEMS Laser Safety Label • A laser safety label is attached to the inside of the machine as shown below. A02FP0E507DA Laser Caution Label • A laser caution label is attached to the outside of the machine as shown below. A02FP0C503DA S-16...
Page 20: Precautions For Handling The Laser Equipment
SAFETY AND IMPORTANT WARNING ITEMS PRECAUTIONS FOR HANDLING THE LASER EQUIPMENT • When laser protective goggles are to be used, select ones with a lens conforming to the above specifications. • When a disassembly job needs to be performed in the laser beam path, such as when working around the printerhead and PC drum, be sure first to turn the printer OFF.
Page 21: Warning Indications On The Machine
SAFETY AND IMPORTANT WARNING ITEMS WARNING INDICATIONS ON THE MACHINE Caution labels shown are attached in some areas on/in the machine. When accessing these areas for maintenance, repair, or adjustment, special care should be taken to avoid burns and electric shock. CAUTION The area around the fusing unit is extremely hot.
Page 22: High Voltage
SAFETY AND IMPORTANT WARNING ITEMS High voltage This area generates high voltage. Be careful not to touch here when the power is turned ON to avoid getting an electric shock. High voltage This area generates high voltage. Be careful not to touch here when the power is turned ON to avoid getting an electric shock.
Page 23: Measures To Take In Case Of An Accident
MEASURES TO TAKE IN CASE OF AN ACCIDENT MEASURES TO TAKE IN CASE OF AN ACCIDENT 1. If an accident has occurred, the distributor who has been notified first must immediately take emergency measures to provide relief to affected persons and to prevent further damage.
Page 24: Composition Of The Service Manual
Composition of the service manual This service manual consists of Theory of Operation section and Field Service section to explain the main machine and its corresponding options. Theory of Operation section gives, as information for the CE to get a full understanding of the product, a rough outline of the object and role of each function, the relationship between the electrical system and the mechanical system, and the timing of operation of each part.
Page 25: Notation Of The Service Manual
Notation of the service manual A. Product name In this manual, each of the products is described as follows: (1) bizhub C200: Main body (2) Microsoft Windows NT 4.0: Windows NT 4.0 or Windows NT Microsoft Windows 2000: Windows 2000...
Page 26 SERVICE MANUAL FIELD SERVICE 2008.06 Ver. 1.0...
Page 27: Revision History
Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 28 Field Service Ver. 1.0 Jun. 2008 CONTENTS bizhub C200 Main body Outline System configuration....................1 Product specifications ..................... 3 Maintenance Periodical check ...................... 9 Maintenance items....................9 3.1.1 Main body ..................... 9 3.1.2 DF-612 ......................10 Maintenance parts ....................11 3.2.1...
Page 29 Field Service Ver. 1.0 Jun. 2008 Copy materials ....................30 4.3.1 Imaging unit single parts (IU)..............30 4.3.2 Toner cartridge single parts (T/C) ............... 30 4.3.3 Waste toner box..................30 4.3.4 Maintenance kit................... 30 Firmware upgrade....................31 Preparations for firmware rewriting..............31 5.1.1 Items required.....................
Page 30 Field Service Ver. 1.0 Jun. 2008 6.3.20 ADF glass assy ................... 52 6.3.21 Tray 1 feed roller..................52 6.3.22 Tray 1 separation roller assy ............... 53 6.3.23 Fusing unit ....................54 6.3.24 PH unit ......................55 6.3.25 Main drive unit..................... 60 6.3.26 Transport drive unit ..................
Page 31 Field Service Ver. 1.0 Jun. 2008 6.4.1 Transfer belt unit ..................107 6.4.2 PH window Y,M,C,K .................. 107 6.4.3 Tray 1 feed roller ..................108 6.4.4 Tray 1 separation roller ................108 Mount the original size detection sensor/2 (PS204) ......... 109 Adjustment/Setting How to use the adjustment section ..............
Page 32 Field Service Ver. 1.0 Jun. 2008 8.6.4 Document Management................134 8.6.5 Printer Settings ..................134 8.6.6 Fax Settings ....................134 8.6.7 TX Settings ....................134 8.6.8 RX Settings ....................134 8.6.9 Report Settings ..................134 8.6.10 Print Lists ....................134 8.6.11 Network Settings ..................
Page 33 Field Service Ver. 1.0 Jun. 2008 10.5.2 Exhaust Fan Stop Delay ................169 10.5.3 Serial Number................... 170 10.5.4 No Sleep ....................170 10.5.5 Foolscap Size Setting ................170 10.5.6 Install Date....................170 10.5.7 Change Fixed Zoom ................. 171 10.5.8 File Display ....................171 10.5.9 Memory Clear ...................
Page 34 Field Service Ver. 1.0 Jun. 2008 10.8.8 IU Lot No....................263 10.8.9 Machine Configuration ................263 10.9 Test Mode ......................264 10.9.1 Procedure for test pattern output .............. 264 10.9.2 Gradation Pattern..................264 10.9.3 Halftone Pattern ..................265 10.9.4 Lattice Pattern ...................
Page 35: Troubleshooting
Field Service Ver. 1.0 Jun. 2008 15.1.1 Skew adjustment..................275 Troubleshooting Jam display ......................277 16.1 Misfeed display ....................277 16.1.1 Misfeed display resetting procedure ............278 16.2 Sensor layout....................279 16.3 Solution ......................280 16.3.1 Initial check items ..................280 16.3.2 Solution when paper curl occurs...............
Page 36 Field Service Ver. 1.0 Jun. 2008 17.5.6 C2254: Color PC motor’s turning at abnormal timing ....... 300 17.5.7 C225D: Color dev. unit engagement/disengagement failure..... 300 17.5.8 C2451: Release new transfer belt unit ............301 17.5.9 C2551: Abnormally low toner density detected cyan TCR sensor .... 301 17.5.10 C2553: Abnormally low toner density detected magenta TCR sensor ..
Page 37 Field Service Ver. 1.0 Jun. 2008 17.5.43 C4153: Polygon motor rotation trouble (Y) ..........309 17.5.44 C4154: Polygon motor rotation trouble (K) ..........309 17.5.45 C4551: Laser malfunction (C)..............310 17.5.46 C4552: Laser malfunction (M) ..............310 17.5.47 C4553: Laser malfunction (Y) ..............310 17.5.48 C4554: Laser malfunction (K) ..............
Page 38 Field Service Ver. 1.0 Jun. 2008 19.3.5 Scanner system: blurred image, blotchy image ........326 19.3.6 Scanner system: incorrect color image registration, sync shift (lines in main scan direction)................... 327 19.3.7 Scanner system: moire ................328 19.3.8 Scanner system: skewed image ............... 329 19.3.9 Scanner system: distorted image..............
Page 39: Appendix
Field Service Ver. 1.0 Jun. 2008 19.3.37 Printer 4-color: brush effect, blurred image ..........360 19.3.38 Printer 4-color: back marking..............361 19.3.39 Printer 4-color: uneven image..............362 Appendix Parts layout drawing.................... 363 20.1 Main body......................363 20.1.1 Scanner section ..................363 20.1.2 Engine section ..................
Page 40: Outline
Field Service Ver. 1.0 Jun. 2008 1. System configuration Outline System configuration 1/2 System front view [13] [12] [11] [10] A02FT1E007AA Main body Desk DK-504 Original cover OC-508 Paper feed cabinet PC-104 Automatic document feeder DF-612 [10] Paper feed cabinet PC-204 Working table WT-503...
Page 41 1. System configuration Field Service Ver. 1.0 Jun. 2008 2/2 System rear view A02FT1E008AA Main body Fax multi line ML-504 Stamp unit SP-503 Fax kit FK-507 Expanded memory unit EM-310...
Page 42: Product Specifications
Field Service Ver. 1.0 Jun. 2008 2. Product specifications Product specifications A. Type Type Desktop/console *1 scanner/printer Printing process Laser electrostatic printing system PC drum type OPC drum: KM-12 (OPC with high mold releasability) Scanning resolution 600 dpi File memory 64 MB + 512 MB (Option) Exposure lamp White rare-gas fluorescent lamp...
Page 43 2. Product specifications Field Service Ver. 1.0 Jun. 2008 B. Functions Types of original Sheets, books, and three-dimensional objects Max. original size Book scanner A3 or 11 x 17 Max. original weight Book scanner Max. 2 kg Multiple copies 1 to 999 Warm-up time When the sub power switch is turned ON at any timing while the main power (at ambient tempera-...
Page 44 Field Service Ver. 1.0 Jun. 2008 2. Product specifications C. Paper Paper source (maximum tray capacity) Type Tray 2 Multiple bypass Tray 1 (Option) (Option) Plain paper 250 sheets 500 sheets 100 sheets (60 to 90 g/m / 16 to 24 lb) Thick paper 1 (91 to 150 g/m 24.2 to 40 lb)
Page 45 2. Product specifications Field Service Ver. 1.0 Jun. 2008 D. Maintenance Color print 500 prints No. of pages printed per month (average) Monochrome print 2,300 prints Color print 2 pages/job Standard copy mode Monochrome print 2 pages/job Color print C, M, Y, K : 5% Standard original density Monochrome print...
Page 46 Field Service Ver. 1.0 Jun. 2008 2. Product specifications G. Print functions Type Built-in type controller Ethernet (10Base-T or 100Base-TX), Host interface USB 2.0/1.1 Print speed 20 prints/min (color/monochrome, A4, 1-sided) Resolution 600 dpi x 600 dpi PCL5e/c emulation Printer language PCL XL Ver.
Page 47 2. Product specifications Field Service Ver. 1.0 Jun. 2008 Blank Page...
Page 48: Maintenance
Field Service Ver. 1.0 Jun. 2008 3. Periodical check Maintenance Periodical check Maintenance items NOTE • Cleaning/replacement cycle for each maintenance item of main body/options can be evaluated with each life counter value of [Service mode] → [Counter] → [Life]. 3.1.1 Main body A.
Page 49 3. Periodical check Field Service Ver. 1.0 Jun. 2008 D. Periodical parts replacement/cleaning 2 (per 120,000-print/-sheet scan) Lubri- Descrip- Class Parts to be replaced Check Clean Replace cation tions Paper feed and image ⎯ ● conditions Overall ⎯ ● ● Appearance ⎯...
Page 50: Maintenance Parts
Field Service Ver. 1.0 Jun. 2008 3. Periodical check Maintenance parts • To ensure that the machine produces good copies and to extend its service life, it is rec- ommended that the maintenance jobs described in this schedule be carried out as instructed.
Page 51: Cleaning Parts
3. Periodical check Field Service Ver. 1.0 Jun. 2008 3.2.2 Cleaning parts Descrip No. Classification Parts name Actual cleaning cycle *1 Ref.Page tions Original glass assy 30,000 P.27 Scanner Exposure lamp 120,000 P.28 section Each mirror and lens 120,000 P.28 Conveyance Timing roller Upon each call (60,000)
Page 52: Concept Of Parts Life
Field Service Ver. 1.0 Jun. 2008 3. Periodical check Concept of parts life 3.3.1 Life value of consumables and parts • The life counter value of each materials and parts is available from [Service Mode] → [Counter] → [Life]. • Life specification value means an actual life terminated when prints are made under the conditions as defined in the next section, “Conditions for life specifications values.”...
Page 53: Conditions For Life Specifications Values
3. Periodical check Field Service Ver. 1.0 Jun. 2008 *6: The count condition is different according to the paper length of the sub scanning direc- tion. Paper length of Count value sub scanning direction Less than 216 mm 1 count 216 mm to 432 mm 2 counts 432 mm or more...
Page 54: Maintenance Procedure (Periodical Check Parts)
Field Service Ver. 1.0 Jun. 2008 3. Periodical check Maintenance procedure (periodical check parts) NOTE • The alcohol described in the cleaning procedure of maintenance represents the isopropyl alcohol. 3.4.1 Cleaning of the timing roller A. Periodically cleaning parts/cycle • Timing roller: Every 60,000 prints (upon each call) B.
Page 55: Replacing The Waste Toner Box
3. Periodical check Field Service Ver. 1.0 Jun. 2008 3.4.3 Replacing the waste toner box A. Periodically replacing parts/cycle • Waste toner box: Every 50,000 prints B. Removal procedure 1. Open the front door. 2. Raise the waste toner box [1] and remove it.
Page 56: Replacing The Transfer Roller Unit
Field Service Ver. 1.0 Jun. 2008 3. Periodical check 3.4.4 Replacing the transfer roller unit A. Periodically replacing parts/cycle • Transfer roller unit: Every 120,000 prints B. Removal procedure 1. Open the right door. 2. Unlock the lock levers [1] of the transfer roller unit (at two places).
Page 57: Replacing The Imaging Unit
3. Periodical check Field Service Ver. 1.0 Jun. 2008 3.4.5 Replacing the imaging unit A. Periodically replacing parts/cycle • Imaging unit Y,M,C : Every 45,000 prints • Imaging unit K : Every 60,000 prints NOTE • Although the procedure shown below is for the replacement of the imaging unit K, use the same procedure to replace other imaging units Y,M,C.
Page 58 Field Service Ver. 1.0 Jun. 2008 3. Periodical check C. Reinstall procedure 1. Remove the imaging unit [1] from its packaging. A02EF2C508DA 2. Peel off the tapes, and then remove the packing materials [1]. A02EF2C509DA 3. Remove the imaging unit [2] from the black protective bag [1].
Page 59 3. Periodical check Field Service Ver. 1.0 Jun. 2008 4. Tilt the imaging unit [1] to the left and shake it a little left to right twice. Then, tilt the imaging unit to the right and shake it a little right to left twice. A02EF2C511DA 5.
Page 60 Field Service Ver. 1.0 Jun. 2008 3. Periodical check 7. Align the ▲ mark on the imaging unit with the ▼ mark on the main body. Install the imaging unit [1] into the main body. A02EF2C514DA 8. To remove the protective sheet [1] which guards against PC drum dam- age, slowly pull its tab.
Page 61: Replacing The Ozone Filter
3. Periodical check Field Service Ver. 1.0 Jun. 2008 3.4.6 Replacing the ozone filter A. Periodically replacing parts/cycle • Ozone filter: Every 120,000 prints B. Procedure 1. Grip the handle on the ozone filter [1] and slide it out of the main body. A02FF2C005DA 3.4.7 Replacing the toner cartridge...
Page 62 Field Service Ver. 1.0 Jun. 2008 3. Periodical check C. Reinstall procedure 1. Remove the new toner cartridge [1] from its packaging, and then shake the cartridge up and down 5 to 10 times. A02EF2C518DA 2. Align the toner cartridge [1] with the slots in the machine, and then insert the cartridge until the locking tab locks into place.
Page 63: Replacing The Transfer Belt Unit
3. Periodical check Field Service Ver. 1.0 Jun. 2008 3.4.8 Replacing the transfer belt unit A. Periodically replacing parts/cycle • Transfer belt unit: Every 120,000 prints NOTE • Before replacement operations of the transfer belt unit, make sure to turn OFF the main power switch and the sub power switch.
Page 64 Field Service Ver. 1.0 Jun. 2008 3. Periodical check C. Reinstall procedure 1. Insert the transfer belt unit [1]. NOTE • Insert the transfer belt unit with care not to allow its docking gear to be damaged by hitting it against the rail or associated part.
Page 65: Cleaning Of The Image Transfer Entrance Guide
3. Periodical check Field Service Ver. 1.0 Jun. 2008 3.4.9 Cleaning of the image transfer entrance guide A. Periodically cleaning parts/cycle • Image transfer entrance guide: When the transfer belt unit is replaced (every 120,000 print) B. Procedure 1. Remove the transfer belt unit. See P.24 2.
Page 66: Cleaning Of The Original Glass Assy
Field Service Ver. 1.0 Jun. 2008 3. Periodical check 3.4.11 Cleaning of the original glass assy A. Periodically cleaning parts/cycle • original glass assy: Every 30,000 sheets scan B. Procedure 1. Open the original cover or the ADF. 2. Clean the surface of the original glass [1] using a cleaning pad.
Page 67: Cleaning Of The Exposure Lamp
3. Periodical check Field Service Ver. 1.0 Jun. 2008 3.4.12 Cleaning of the exposure lamp A. Periodically cleaning parts/cycle • Exposure lamp: Every 120,000 sheets scan B. Procedure 1. Remove the original glass assy. See P.51 2. Wipe the exposure lamp [1] clean of dirt using a cleaning pad.
Page 68: Service Tool
Field Service Ver. 1.0 Jun. 2008 4. Service tool Service tool Service material list Name Shape Material No. Remarks Cleaning pad 000V-18-1 10pcs/1pack A02EF2C526DA ⎯ Isopropyl alcohol A00KF2C506DA CE tool list Tool name Shape Quantity Parts No. Remarks PH window cleaning jig 4038 2083 ## 4038F2C557DA PH window cleaning jig...
Page 69: Copy Materials
4. Service tool Field Service Ver. 1.0 Jun. 2008 Copy materials 4.3.1 Imaging unit single parts (IU) Parts name Replacing period Imaging unit K 60,000 prints Imaging unit Y 45,000 prints Imaging unit M 45,000 prints Imaging unit C 45,000 prints See P.13 4.3.2 Toner cartridge single parts (T/C)
Page 70: Firmware Upgrade
Field Service Ver. 1.0 Jun. 2008 5. Firmware upgrade Firmware upgrade Preparations for firmware rewriting 5.1.1 Items required • Drive which enables writing/reading of compact flash • Compact flash (service tool) 5.1.2 Writing data to compact flash 1. Prepare firmware data. 2.
Page 71: Firmware Rewriting Procedures
5. Firmware upgrade Field Service Ver. 1.0 Jun. 2008 Firmware rewriting procedures NOTE • NEVER remove or insert the compact flash card with the machine power turned • Confirm the current version before upgrading the firmware. • Before upgrading the firmware, confirm that no jobs remain within the machine. 5.2.1 Controller 1.
Page 72: Engine/Job Separator
Field Service Ver. 1.0 Jun. 2008 5. Firmware upgrade 7. Remove the compact flash card [1] from the slot. A02FF2C526DA 8. Reinstall the cover of the slot. 9. Turn ON the main power switch and the sub power switch. 10. Select [Admin.] → [Firmware Version]. 11.
Page 73 5. Firmware upgrade Field Service Ver. 1.0 Jun. 2008 3. Insert the compact flash [1], to which the engine and job separator firm- ware data is copied, into the slot. A02FF2C526DA 4. Turn ON the main power switch and the sub power switch. 5.
Page 74 Field Service Ver. 1.0 Jun. 2008 5. Firmware upgrade 8. Check the message, then select [Yes]. A02FF2E529DA 9. The screen on the left will appear as soon as downloading starts. NOTE • While this screen is being dis- played, which indicates that the firmware is being rewritten, never turn OFF the main power switch or sub power switch, unplug the...
Page 75 5. Firmware upgrade Field Service Ver. 1.0 Jun. 2008 13. Remove the compact flash card [1] from the slot. A02FF2C526DA 14. Reinstall the cover of the slot. 15. Turn ON the main power switch. 16. Select [Admin.] → [Firmware Version]. 17.
Page 76: Other
Field Service Ver. 1.0 Jun. 2008 6. Other Other Disassembly/adjustment prohibited items A. Paint-locked screws NOTE • To prevent loose screws, a screw lock in blue or green series color is applied to the screws. • The screw lock is applied to the screws that may get loose due to the vibrations and loads created by the use of machine or due to the vibrations created during transportation.
Page 77: Disassembly/Assembly/Cleaning List (Other Parts)
6. Other Field Service Ver. 1.0 Jun. 2008 Disassembly/assembly/cleaning list (other parts) 6.2.1 Disassembly/assembly parts list Section Part name Ref. page Front door P.40 Upper front cover P.41 Right front cover P.41 Left cover P.42 Left shield cover P.42 Rear left cover P.43 Exit cover P.43...
Page 78: Cleaning Parts List
Field Service Ver. 1.0 Jun. 2008 6. Other Section Part name Ref. page ADCU board (ADCUB) P.86 MFBU board (MFBUB) P.87 PWBs BCRU board (BCRUB) P.89 Inverter board (INVB) P.90 Transport motor (M1) P.91 Color PC motor (M3) P.92 Fusing motor (M2) P.92 Motors Fusing pressure roller retraction motor (M12)
Page 79: Disassembly/Assembly Procedure
6. Other Field Service Ver. 1.0 Jun. 2008 Disassembly/assembly procedure 6.3.1 Front door 1. Open the front door. 2. Remove two screws [1] and the sup- pression plate [2]. A02FF2C011DA 3. Remove the PH window cleaning jig [1]. A02FF2C012DA 4. Slide the pins [1] in the direction of the arrow and remove it.
Page 80: Upper Front Cover
Field Service Ver. 1.0 Jun. 2008 6. Other 6.3.2 Upper front cover 1. Open the front door. 2. Open the right door. 3. Remove two screws [1], and remove the upper front cover [2]. A02FF2C014DA 6.3.3 Right front cover 1. Remove the upper front cover. See P.41 2.
Page 81: Left Cover
6. Other Field Service Ver. 1.0 Jun. 2008 5. Remove four screws [1], and remove the right front cover [2]. A02FF2C016DA 6.3.4 Left cover 1. Open the front door. 2. Remove three screws [1], and remove the left cover [2]. A02FF2C017DA 6.3.5 Left shield cover...
Page 82: Rear Left Cover
Field Service Ver. 1.0 Jun. 2008 6. Other 4. Remove twelve screws [1], and remove the left shield cover [2]. A02FF2C019DA 6.3.6 Rear left cover 1. Remove the ozone filter. See P.22 2. Remove the left cover. See P.42 3. Remove four screws [1], and remove the rear left cover [2].
Page 83: Ir Rear Cover
6. Other Field Service Ver. 1.0 Jun. 2008 6.3.8 IR rear cover 1. Remove six screws [1], and remove the IR rear cover [2]. A02FF2C022DA 6.3.9 Paper exit rear cover 1. Remove the rear left cover. See P.43 2. Remove the IR rear cover. See P.44 3.
Page 84: Rear Cover
Field Service Ver. 1.0 Jun. 2008 6. Other 6.3.10 Rear cover 1. Remove the IR rear cover. See P.44 2. Remove seven screws [1], and remove the rear cover [2]. A02FF2C023DA 6.3.11 Rear right cover 1. Open the right door. 2.
Page 85: Control Panel Assy
6. Other Field Service Ver. 1.0 Jun. 2008 6.3.12 Control panel assy 1. Lower the control panel down to the bottommost position. 2. Remove two screws [1]. A02FF2C025DA 3. Raise the control panel to the topmost position. 4. Remove four screws [1], and remove the control panel lower cover [2].
Page 86: Exit Tray
Field Service Ver. 1.0 Jun. 2008 6. Other 6.3.13 Exit tray 1. Open the front door. 2. Remove the left cover. See P.42 3. Remove three screws [1], and remove the exit tray [2]. A02FF2C028DA 6.3.14 Tray 1 1. Slide out the tray 1. 2.
Page 87: Front Cover
6. Other Field Service Ver. 1.0 Jun. 2008 4. Pushing the slide locks [1] on both ends, remove the tray 1 [2]. A02FF2C030DA 6.3.15 Front cover 1. Slide out the tray 1. 2. Remove the front door. See P.40 3. Remove the left cover. See P.42 4.
Page 88 Field Service Ver. 1.0 Jun. 2008 6. Other 8. Disconnect three connectors [1], and remove the harness from the wire saddle [2]. A02FF2C036DA 9. Remove the right front cover. See P.41 10. Disconnect two connectors [1]. A02EF2C071DA 11. Remove five screws [1]. A02EF2C072DA...
Page 89: Ir Upper Front Cover
6. Other Field Service Ver. 1.0 Jun. 2008 12. Unhook six tabs [1], and disconnect the connector [2] from the front cover. 13. Remove the front cover [3]. A02EF2C073DA 6.3.16 IR upper front cover 1. Remove two screws [1], and remove the IR upper front cover [2].
Page 90: Ir Right Cover
Field Service Ver. 1.0 Jun. 2008 6. Other 6.3.18 IR right cover 1. Remove the IR rear cover. See P.44 2. Remove two screws [1], and remove the IR right cover [2]. A02FF2C105DA 6.3.19 Original glass assy 1. Remove the IR rear cover. See P.44 2.
Page 91: Adf Glass Assy
6. Other Field Service Ver. 1.0 Jun. 2008 6.3.20 ADF glass assy 1. Remove the IR rear cover. See P.44 2. Remove the IR left cover. See P.50 3. Remove two screws [1], and remove the ADF glass assy [2]. A02FF2C107DA 6.3.21 Tray 1 feed roller...
Page 92: Tray 1 Separation Roller Assy
Field Service Ver. 1.0 Jun. 2008 6. Other 5. Remove two C-clips [1] and the col- lar [2], and remove the tray 1 feed roller [3]. 9J06F2C501DA 6.3.22 Tray 1 separation roller assy 1. Slide out the tray 1. 2. Remove two screws [1], and remove the tray 1 separation roller fixing plate assy [2].
Page 93: Fusing Unit
6. Other Field Service Ver. 1.0 Jun. 2008 4. Snap off the E-ring [1] and the tray 1 separation roller assy [2]. A02FF2C034DA 6.3.23 Fusing unit CAUTION • The temperature gets high in the vicinity of the fusing unit. You may get burned when you come into contact with the area.
Page 94: Ph Unit
Field Service Ver. 1.0 Jun. 2008 6. Other 6. Remove two screws [1], and remove the fusing unit [2]. NOTE • When removing the fusing unit, hold the parts shown on the picture on the left so that it would not fall. A02FF2C037DA 6.3.24 PH unit...
Page 95 6. Other Field Service Ver. 1.0 Jun. 2008 4. Disconnect four flat cables [1] and four connectors [2] of the PH unit. A02EF2C075DA 5. Unhook the tab [1], and remove the gear [2] of the PH unit. NOTE • This step is not needed when removing PH unit (Black) that does not have a gear.
Page 96 Field Service Ver. 1.0 Jun. 2008 6. Other 7. Remove the PH unit. Move the front side of the PH unit to left a little, and remove the boss [1] from the locating hole [2]. Lift up the front side of the PH unit a little.
Page 97 6. Other Field Service Ver. 1.0 Jun. 2008 B. Reinstall procedure 1. Fit the back of the PH unit [1] into the plate spring [2] of installation plate. 4037F2C113DB 2. Push the PH unit [1] along the right side line of PH unit installation plate all the way and fit it into the plate spring [2].
Page 98 Field Service Ver. 1.0 Jun. 2008 6. Other 4. Reinstall the stopper [1]. NOTE • When reinstalling the stopper, use care so that both ends of the stop- per will not open but stay parallel as shown on the left. Keep using the stopper after once stretched out may cause uneven pitch or other image troubles.
Page 99: Main Drive Unit
6. Other Field Service Ver. 1.0 Jun. 2008 8. Install the imaging unit guide rails [1]. NOTE • Make sure that the two claws [2] at rear end of the rail are fit in the locating hole on the main unit. A02EF2C081DA 9.
Page 100 Field Service Ver. 1.0 Jun. 2008 6. Other 7. Disconnect the connector [1], and remove the harness from the wire saddle [2] and the harness guide [3]. A02FF2C039DA 8. Remove two screws [1], and remove the harness guide [2]. A02FF2C040DA 9.
Page 101 6. Other Field Service Ver. 1.0 Jun. 2008 10. Remove two screws [1], and remove the harness guide [2]. A02FF2C042DA 11. Remove the left shield cover. See P.42 12. Disconnect the connector [1]. A02FF2C043DA 13. Disconnect the connector [1], and remove the harness from four wire saddles [2] and the harness guide [3].
Page 102: Transport Drive Unit
Field Service Ver. 1.0 Jun. 2008 6. Other 14. Remove eight screws [1], and slide out the main drive unit [2]. A02FF2C045DA 15. Remove the E-ring [1], and remove the gear [2]. NOTE • There is a pin, which fixes the gear to the shaft, installed inside the gear.
Page 103 6. Other Field Service Ver. 1.0 Jun. 2008 4. Close the right door. 5. Remove four screws [1], and remove the reinforcement plates [2] of the right door. A02FF2C048DA 6. Remove the shoulder screw [1], the spring [2] and the collar [3]. A02FF2C049DA 7.
Page 104 Field Service Ver. 1.0 Jun. 2008 6. Other 8. Remove the wire saddle [1]. 9. Remove the harness from five wire saddles [2] and two edge covers [3]. A02FF2C051DA 10. Remove two screws [1], and remove the cover [2]. A02FF2C052DA 11.
Page 105 6. Other Field Service Ver. 1.0 Jun. 2008 12. Remove each six tabs [1] and two hooks [2]. 13. Remove two wire guides [3]. [1] [2] [1] [2] A02FF2C054DA 14. Remove the wire guide [1] and eight screws [3], and disconnect the con- nector [2].
Page 106: Fusing Drive Unit
Field Service Ver. 1.0 Jun. 2008 6. Other 6.3.27 Fusing drive unit 1. Remove the transfer belt unit. See P.24 2. Remove the fusing unit. See P.54 3. Remove the fusing motor. See P.92 4. Disconnect three connectors [1]. A02FF2C056DA 5.
Page 107 6. Other Field Service Ver. 1.0 Jun. 2008 9. Remove two screws [1], and remove the fusing rear guide [2]. A02FF2C060DA 10. Remove the spring [1] from the pro- trusion [2]. A02FF2C061DA 11. Remove six screws [1] of the fusing drive unit.
Page 108: Hopper Drive Unit (C/K, Y/M)
Field Service Ver. 1.0 Jun. 2008 6. Other 12. Pull the fusing drive unit [1] to the front and remove it. A02FF2C062DA 6.3.28 Hopper drive unit (C/K, Y/M) A. Hopper drive unit (C/K) 1. Remove the main drive unit. See P.60 2.
Page 109: Right Door Assy
6. Other Field Service Ver. 1.0 Jun. 2008 6.3.29 Right door assy 1. Remove the rear handle assy. • See removal procedures 1 through 11 for the transport drive unit. (Do not, however, remove the main drive unit.) See P.63 2.
Page 110: Scanner Chassis
Field Service Ver. 1.0 Jun. 2008 6. Other 6.3.30 Scanner chassis 1. Remove the IR rear cover. See P.44 2. Remove the IR left cover. See P.50 3. Remove the IR right cover. See P.51 4. Remove seven screws [1], and remove the MFBU shield cover [2].
Page 111 6. Other Field Service Ver. 1.0 Jun. 2008 7. Remove three screws [1]. A02FF2C110DA 8. Remove the IR upper front cover. See P.50 9. Remove three screws [1], and remove the IR front cover [2]. A02FF2C111DA 10. Remove two screws [1], and remove the control panel upper cover [2].
Page 112 Field Service Ver. 1.0 Jun. 2008 6. Other 11. Remove four screws [1]. A02FF2C113DA 12. Disconnect the connector [1], and remove the control panel assy [2]. A02FF2C114DA 13. Remove eight screws [1], and remove the scanner chassis [2]. A02FF2C115DA...
Page 113: Exposure Unit
6. Other Field Service Ver. 1.0 Jun. 2008 NOTE • When reinstalling the scanner chassis on the engine frame, tighten screws in the order shown below. 1. Right side (4 screws) 2. Rear side (2 screws) 3. Left side (2 screws) A02FF2C515DA 6.3.31 Exposure unit...
Page 114 Field Service Ver. 1.0 Jun. 2008 6. Other 4. Disconnect the flat cable [1]. A02FF2C122DA 5. Move the exposure unit near the center of the scanner chassis. 6. Confirm the fixing position [1] of the wire bracket at the front of the expo- sure unit.
Page 115 6. Other Field Service Ver. 1.0 Jun. 2008 8. Move the exposure unit rightward, and remove the wire bracket from the exposure unit. 9. Rotate the exposure unit center clockwise toward the center, and remove from the scanner chassis. A02FF2C514DA NOTE •...
Page 116: Flat Cable Of The Exposure Unit
Field Service Ver. 1.0 Jun. 2008 6. Other 6.3.32 Flat cable of the exposure unit A. Removal procedure 1. Remove the exposure unit. See P.74 2. Remove the screw [1], and remove the cable guide [2]. A02FF2C133DA 3. Disconnect the flat cable [1]. A02FF2C537DA B.
Page 117 6. Other Field Service Ver. 1.0 Jun. 2008 2. Connect the flat cable [1] to the exposure unit. (Refer to the following illustration for the cable routing.) Take care in direction of terminal Align the marking with the edge surface of the flat cable guide, and fix the position.
Page 118: Ph Relay Board (Reybph)
Field Service Ver. 1.0 Jun. 2008 6. Other 6.3.33 PH relay board (REYBPH) 1. Remove the front cover. See P.48 2. Remove the transfer belt unit. See P.24 3. Remove the harness from the wire saddle [1]. 4. Remove five screws [2], and remove the front handle assy [3].
Page 119 6. Other Field Service Ver. 1.0 Jun. 2008 7. Remove all the connectors and the flat cables on the PH relay board. A02EF2C130DA 8. Remove the stopper [1] of the PH unit. NOTE • When removing the stopper, use care so that both ends of the stop- per will not open but stay parallel as shown on the left.
Page 120: Dc Power Supply (Dcpu)
Field Service Ver. 1.0 Jun. 2008 6. Other 6.3.34 DC power supply (DCPU) CAUTION • Remove the DC power supply after six minutes or more have passed since the power plug was disconnected. 1. Remove the left shield cover. See P.42 2.
Page 121: Printer Control Board (Prcb)
6. Other Field Service Ver. 1.0 Jun. 2008 5. Remove all the connectors on the DC power supply [1]. A02FF2C070DA 6. Remove nine screws [1], and remove the DC power supply [2]. A02FF2C071DA 6.3.35 Printer control board (PRCB) 1. Remove the left shield cover. See P.42 2.
Page 122: Service Eeprom Board (Sverb)
Field Service Ver. 1.0 Jun. 2008 6. Other 3. Remove six screws [1], and remove the printer control board [2]. A02FF2C073DA NOTE • When the printer control board is to be replaced, rewriting the firmware to the lat- est one. 6.3.36 Service EEPROM board (SVERB) 1.
Page 123 6. Other Field Service Ver. 1.0 Jun. 2008 4. Enter the Service mode. Make individual adjustments shown in the following table in the order listed, using the machine maintenance list and the adjustment lists that were output at the time of main body installation and maintenance. NOTE •...
Page 124: High Voltage Unit (Hv)
Field Service Ver. 1.0 Jun. 2008 6. Other 6.3.37 High voltage unit (HV) 1. Remove the rear cover. See P.45 2. Disconnect seven connectors [1]. A02FF2C075DA 3. Remove five screws [1] and the tab [2], and remove the high voltage unit [3].
Page 125: Adcu Board (Adcub)
6. Other Field Service Ver. 1.0 Jun. 2008 4. Disconnect the connector [1]. 5. Remove two screws [2], and remove the tray 1 FD paper size detect board assy [3]. A02FF2C078DA 6. Remove the lever [1], and remove the tray 1 FD paper size detect board [2].
Page 126: Mfbu Board (Mfbub)
Field Service Ver. 1.0 Jun. 2008 6. Other 3. Remove the screw [1], and remove the ADCU board [2]. A02FF2C509DA 6.3.40 MFBU board (MFBUB) 1. Remove the IR rear cover. See P.44 2. Remove seven screws [1], and remove the MFBU shield cover [2]. A02FF2C508DA 3.
Page 127 6. Other Field Service Ver. 1.0 Jun. 2008 5. Remove five screws [1], and remove the MFBU board assy [2]. A02FF2C511DA 6. Remove six screws [1], and remove the MFBU board [2] from the MFBU bracket [3]. A02FF2C521DA 7. Remove the MEMU/1 [1], MEMU/2 [2] and RAMU board [3] on the MFBU board.
Page 128: Bcru Board (Bcrub)
Field Service Ver. 1.0 Jun. 2008 6. Other 6.3.41 BCRU board (BCRUB) 1. Remove the original glass assy. See P.51 2. Remove eight screws [1], and remove the BCRU shield cover [2]. A02FF2C101DA 3. Disconnect all connectors and flat cables on the BCRU board [1]. A02FF2C121DA 4.
Page 129: Inverter Board (Invb)
6. Other Field Service Ver. 1.0 Jun. 2008 6.3.42 Inverter board (INVB) CAUTION • Always turn off the main power switch and disconnect the power code from an AC outlet when you remove the inverter board or exposure lamp. • High voltage will be applied to inverter board while scanning a document. Never touch it while scanning to avoid electrical shocks.
Page 130: Transport Motor (M1)
Field Service Ver. 1.0 Jun. 2008 6. Other 6. Remove two screws [1], and remove the inverter board [2]. A02FF2C126DA 7. To reinstall, reverse the order of removal. NOTE • Take note of the housing method of the two cables [1] of the inverter board.
Page 131: Color Pc Motor (M3)
6. Other Field Service Ver. 1.0 Jun. 2008 6.3.44 Color PC motor (M3) 1. Remove the rear cover. See P.45 2. Remove four screws [1], disconnect the connector [2], and remove the color PC motor [3]. A02FF2C080DA 6.3.45 Fusing motor (M2) 1.
Page 132: Fusing Pressure Roller Retraction Motor (M12)
Field Service Ver. 1.0 Jun. 2008 6. Other 6.3.46 Fusing pressure roller retraction motor (M12) 1. Remove the paper exit rear cover. See P.44 2. Remove the rear cover. See P.45 3. Disconnect two connectors [1]. 4. Remove three screws [2], and remove the fusing pressure roller retraction motor assy [3].
Page 133: Toner Supply Motor/Ym (M6)
6. Other Field Service Ver. 1.0 Jun. 2008 6.3.48 Toner supply motor/YM (M6) 1. Remove the rear cover. See P.45 2. Disconnect the connector [2], remove two screws [1], and remove the toner supply motor/YM [3]. A02FF2C084DA 6.3.49 Scanner motor (M201) 1.
Page 134: Transfer Belt Pressure Retraction Clutch (Cl3)
Field Service Ver. 1.0 Jun. 2008 6. Other 6. Remove the belt [1] hanging on the motor. A02FF2C118DA 7. Remove two screws [1], and remove the scanner motor [2]. A02FF2C119DA 6.3.50 Transfer belt pressure retraction clutch (CL3) 1. Remove the fusing drive unit. See P.67 2.
Page 135: Developing Clutch/K (Cl4)
6. Other Field Service Ver. 1.0 Jun. 2008 3. Remove the transfer belt pressure retraction clutch [1]. A02EF2C196DA 6.3.51 Developing clutch/K (CL4) 1. Remove the high voltage unit. See P.85 2. Remove two screws [1], and remove the rear handle cover [2]. A02FF2C086DA 3.
Page 136: Tim. Roller Clutch (Cl1)
Field Service Ver. 1.0 Jun. 2008 6. Other 4. Disconnect the connector [1], and remove the developing clutch/K [2]. A02FF2C088DA 6.3.52 Tim. roller clutch (CL1) 1. Remove the vertical transport unit. See the steps 1 to 7 of IDC registration sensor removing procedure. See P.97 2.
Page 137 6. Other Field Service Ver. 1.0 Jun. 2008 3. Remove the screw [1], and remove the plate spring [2]. A02FF2C090DA 4. Remove the shoulder screw [1] and the screw [2]. 5. Remove the vertical transport unit [3] as shown in the left illustration. NOTE •...
Page 138 Field Service Ver. 1.0 Jun. 2008 6. Other 7. Remove three screws [1], and remove the metal plate [2]. NOTE • Both end screws has a spacer. Remove the screws, being careful not to drop the spacers. A02FF2C093DA 8. Disconnect the connector [1], remove two screws [2], and remove the IDC registration sensor/MK.
Page 139: Exposure Lamp (Fl201)
6. Other Field Service Ver. 1.0 Jun. 2008 6.3.54 Exposure lamp (FL201) CAUTION • Always turn off the main power switch and disconnect the power code from an AC outlet when you remove the inverter board or exposure lamp. • High voltage will be applied to inverter board while scanning a document. Never touch it while scanning to avoid electrical shocks.
Page 140 Field Service Ver. 1.0 Jun. 2008 6. Other 6. Remove the screw [1], and remove the exposure lamp [2]. A02FF2C128DA 7. To reinstall, reverse the order of Blue White removal. NOTE • Take care so as not to mistake the blue and white routing of the lamp cables.
Page 141: Scanner Drive Wires
6. Other Field Service Ver. 1.0 Jun. 2008 6.3.55 Scanner drive wires A. Removal procedure 1. Remove the original glass assy. See P.51 2. Remove the ADF glass assy. See P.52 3. Remove the IR rear cover. See P.44 4. Remove the IR left cover. See P.50 5.
Page 142 Field Service Ver. 1.0 Jun. 2008 6. Other B. Reinstall procedure • Remove the pulleys and a pulley shaft before winding the scanner drive wires. 1. Remove the screw [1], and remove the pulley [2] and the spacer [3]. A02FF2C130DA 2.
Page 143 6. Other Field Service Ver. 1.0 Jun. 2008 4. Insert the shorter side (A) of the scanner drive wire from the opposite of the pulley screw. 5. Then, fit the mid clamp [1] to the groove. 6. Wind a wire five turns from the outer rim of the pulley.
Page 144 Field Service Ver. 1.0 Jun. 2008 6. Other 7. Insert the pulleys [1] around which the scanner drive wire was wound to the pulley shaft [2], and fix them with one screw each. NOTE • Place the pulley marked (F) on the machine front and the pulley marked (R) on the machine rear.
Page 145 6. Other Field Service Ver. 1.0 Jun. 2008 9. Route wires as shown below. A02FF2C519DA 10. Reinstall the exposure unit. NOTE • When fixing the wire bracket at the exposure unit front, align with the memory position when removing. 11. After mounting, while taking copy images, adjust the wire bracket fixing position at the exposure unit front so as to prevent tilting.
Page 146: Cleaning Procedure
Field Service Ver. 1.0 Jun. 2008 6. Other Cleaning procedure NOTE • The alcohol described in the cleaning procedure represents the ethanol isopropyl alcohol. 6.4.1 Transfer belt unit 1. Remove the transfer belt unit. See P.24 2. Using a cleaning pad, wipe the trans- fer belt [1].
Page 147: Tray 1 Feed Roller
6. Other Field Service Ver. 1.0 Jun. 2008 6.4.3 Tray 1 feed roller 1. Slide out the tray 1. 2. Using a cleaning pad dampened with alcohol, wipe the tray 1 feed roller [1] clean of dirt. A02FF2C095DA 6.4.4 Tray 1 separation roller 1.
Page 148: Mount The Original Size Detection Sensor/2 (Ps204)
Field Service Ver. 1.0 Jun. 2008 6. Other Mount the original size detection sensor/2 (PS204) 1. Remove the original glass assy. See P.51 2. Remove eight screws [1], and remove the BCRU board protective shield [2]. A02FF2C101DA 3. Using the screw [1], mount the origi- nal size detection sensor/2 (PS204) [2] and fix it.
Page 149 6. Other Field Service Ver. 1.0 Jun. 2008 6. Call the service mode to the screen, and set “Bit 3 of Mode 423” of the soft switch to “0”. 7. Select [Service Mode] → [State Confirmation] → [Sensor Check (Scan)] → [Scanner], and check the state of the original size detection sensor/2 (Original Size Detection Opt.).
Page 150: Adjustment/Setting
Field Service Ver. 1.0 Jun. 2008 7. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance checks •...
Page 151: Utility Mode
8. Utility Mode Field Service Ver. 1.0 Jun. 2008 Utility Mode Utility Mode function tree * The function tree is shown to comply with the format displayed on the screen. NOTE • Keys displayed on screens are different depending on the setting. Utility Ref.
Page 152 Field Service Ver. 1.0 Jun. 2008 8. Utility Mode Utility Ref. page User Confirmation Beep P.124 Management Alarm Volume P.124 Line Monitor Sound P.124 Job Complete Beep P.124 Panel Cleaning P.124 Dehumidify P.124 POP3 RX P.125 Memory RX ON/OFF P.125 One-Touch/ One-Touch P.125...
Page 153 8. Utility Mode Field Service Ver. 1.0 Jun. 2008 Utility Ref. page Admin. System Expert Image Initialize + P.129 Settings Adjustment Stabilization Stabilization Image Stabilization P.130 Color Reg. Cyan P.131 Adjustment Magenta Yellow Gradation Copy P.132 Adjustment Printer (Gradation) Printer (Resolution) Paper Size/Type Counter P.132 Administrator...
Page 154 Field Service Ver. 1.0 Jun. 2008 8. Utility Mode Utility Ref. page Admin. Network Basic Settings DHCP P.135 Settings IP Address P.135 Subnet Mask P.135 Gateway P.135 Network Board Set P.135 DNS Settings P.136 Machine Name P.136 SMTP TX Settings P.136 SMTP RX Settings P.137...
Page 155: Utility Mode Function Setting Procedure
8. Utility Mode Field Service Ver. 1.0 Jun. 2008 Utility Mode function setting procedure 8.2.1 Procedure 1. Press the Utility/Counter key. 2. The Utility Mode screen will appear. A02FF3E516DA 8.2.2 Exiting • Touch the [OK] key. 8.2.3 Changing the setting value in Utility Mode functions •...
Page 156: User Settings
Field Service Ver. 1.0 Jun. 2008 8. Utility Mode User Settings 8.3.1 System Settings A. Language Selection Functions • To select the language on the LCD display. • To change the language on the control panel to another language. Setting/ •...
Page 157: Display Settings
8. Utility Mode Field Service Ver. 1.0 Jun. 2008 (4) Paper Type/Size Setting • It is displayed only when the setting does not allow the copy function to be used by Soft- ware DIPSW (Mode 403). Functions • To set the paper type/size for each paper feed tray when the copy function is invalid. Sets the paper type/size for each paper feed tray.
Page 158: Default Settings
Field Service Ver. 1.0 Jun. 2008 8. Utility Mode 8.3.3 Default Settings A. Copy Functions • To make default settings for the copy mode. * The machine is initialized at the following timings: • The main power switch is turned ON. •...
Page 159: Copier Settings
8. Utility Mode Field Service Ver. 1.0 Jun. 2008 (3) File Type Functions • To set the file type which has the priority for each color mode when in fax/scan mode. Setting/ • The default setting is “PDF” for all modes. Procedure Full Color : “PDF”...
Page 160: Printer Settings
Field Service Ver. 1.0 Jun. 2008 8. Utility Mode 8.3.5 Printer Settings A. Basic Settings (1) PDL Setting Functions • To set the PDL (Page Description Language) for PC printing. • To fix the PDL as necessary. It usually switches automatically. Setting/ •...
Page 161 8. Utility Mode Field Service Ver. 1.0 Jun. 2008 B. Paper Settings (1) Paper Tray Functions • To set the paper feed tray when not specified by the printer driver during PC printing. • To use when paper feed tray cannot be specified by the printer driver when printing from Windows DOS, etc.
Page 162 Field Service Ver. 1.0 Jun. 2008 8. Utility Mode (2) Symbol Set Functions • To set the font symbol set when not specified by the printer driver during PC printing. • To use when the font symbol set cannot be specified by the printer driver during print- ing from Windows DOS, etc.
Page 163: User Management
8. Utility Mode Field Service Ver. 1.0 Jun. 2008 User Management 8.4.1 Confirmation Beep Functions • To set the sound when pressing the key on the control panel. • To change the volume of the key sound or to make no sound. Setting/ •...
Page 164: Pop3 Rx
Field Service Ver. 1.0 Jun. 2008 8. Utility Mode 8.4.7 POP3 RX Functions • To manually receive the internet fax. Setting/ • Pressing [POP3 RX] accesses to the server to receive an e-mail. Procedure 8.4.8 Memory RX ON/OFF See P.15 of the FK-507 service manual. One-Touch/Box Reg.
Page 165: Admin. (Administrator Management)
8. Utility Mode Field Service Ver. 1.0 Jun. 2008 Admin. (Administrator Management) • The Admin. setting will be available by entering the administrator password (8 digits) set by the Admin. setting or Service Mode. (The administrator password is initially set to “12345678.”) 8.6.1 System Settings A.
Page 166 Field Service Ver. 1.0 Jun. 2008 8. Utility Mode (5) Enter Power Save Mode Functions • To set whether to immediately switch to the power save mode after printing in case of receiving the fax during power save mode. • To immediately switch to the power save mode after printing in case of receiving the fax during power save mode.
Page 167 8. Utility Mode Field Service Ver. 1.0 Jun. 2008 D. Date & Time Settings (1) Date & Time Setting Functions • To set Year, Month, Day, Hour, and Minute. Setting/ 1. Touch Year, Month, Day, Hour, and Minute key to enter the values. Procedure 2.
Page 168 Field Service Ver. 1.0 Jun. 2008 8. Utility Mode (2) Density Adjustment <Thick Paper Image Density-Yellow, Magenta, Cyan, Black> Functions • To fine-adjust density of printed images of each color for thick paper and OHP film. (Only black color adjustable for OHP film) •...
Page 169 8. Utility Mode Field Service Ver. 1.0 Jun. 2008 <Image Stabilization> Functions • The image stabilization sequence is carried out without clearing the historical data of image stabilization control. • Use if an image problem persists even after [Gradation Adjustment] has been exe- cuted.
Page 170 Field Service Ver. 1.0 Jun. 2008 8. Utility Mode (4) Color Reg. Adjustment <Color Reg. Adjustment (Yellow, Magenta, Cyan)> Functions • To adjust color shift if there is any when comparing the original with copy of the plain or thick paper. •...
Page 171: Administrator Settings
8. Utility Mode Field Service Ver. 1.0 Jun. 2008 (5) Gradation Adjustment • It will not be displayed when the following setting is set to “ON.” [Service Mode] → [Imaging Process Adjustment] → [Dev. Bias Choice] Functions • To make an automatic adjustment of gradation based on the test pattern produced and the readings taken by the scanner.
Page 172: Account Track
Field Service Ver. 1.0 Jun. 2008 8. Utility Mode B. Activity Report E-Mail TX Functions • To set the e-mail address for sending activity report e-mail for this machine. 1. Touch [Admin.] → [Activity Report E-Mail TX]. Setting/ Procedure 2. Enter the e-mail address on the screen keyboard. 8.6.3 Account Track A.
Page 173: Document Management
8. Utility Mode Field Service Ver. 1.0 Jun. 2008 8.6.4 Document Management See P.16 of the FK-507 service manual. 8.6.5 Printer Settings A. Timeout Functions • To set a period of time that elapses before input and output timeouts of communica- tion are activated.
Page 174: Network Settings
Field Service Ver. 1.0 Jun. 2008 8. Utility Mode 8.6.11 Network Settings A. Basic Settings NOTE • When the settings are changed, turn off the main power switch and turn it on again more than 10 seconds after. (1) DHCP Functions •...
Page 175 8. Utility Mode Field Service Ver. 1.0 Jun. 2008 B. DNS Settings Functions • To set whether to use DNS function or not. • To set DNS host name, domain name, and the server address when set to “YES.” Setting/ •...
Page 176 Field Service Ver. 1.0 Jun. 2008 8. Utility Mode (2) E-Mail Address Functions • To set the e-mail address to be used for this machine. 1. Touch [Network Settings] → [SMTP TX Settings] → [E-Mail Address]. Setting/ Procedure 2. Enter the E-mail address on the screen key board or 10-key pad, and touch [OK]. (3) SMTP Authentication User Name Functions •...
Page 177 8. Utility Mode Field Service Ver. 1.0 Jun. 2008 (3) SMTP Authentication Password Functions • Sets the SMTP authentication password when using SMTP authentication function. 1. Touch [Network Settings] → [SMTP RX Settings] → [SMTP Authentication Pass- Setting/ Procedure word]. 2.
Page 178 Field Service Ver. 1.0 Jun. 2008 8. Utility Mode G. Scanner Settings (1) Activity Report Functions • To set whether to inform the receiving result for internet fax or not. Setting/ • The default setting is On. Procedure “On” (2) RX Doc. Header Print Functions •...
Page 179 8. Utility Mode Field Service Ver. 1.0 Jun. 2008 (6) Gateway TX Functions • To set items concerning Gateway TX. • To set to [Allow] when using the main machine as the relay unit for IP relay, and set to [Restrict] when not using it as the relay unit for IP relay.
Page 180: Software Switch Setting
Field Service Ver. 1.0 Jun. 2008 8. Utility Mode 8.6.12 Software Switch Setting Functions • To specify the value (mode, bit, HEX) for software DIPSW to suit the purpose of the use, and to change the machine status. • Only software DIPSW available of setting by the user (administrator) are described here.
Page 181 8. Utility Mode Field Service Ver. 1.0 Jun. 2008 Mode Setting item • Specifying the maximum number of copies allowed with remote copying • Specifying settings for fax reception functions • Specifying the settings for selecting paper trays when faxes are received •...
Page 182: Ping
Field Service Ver. 1.0 Jun. 2008 8. Utility Mode 8.6.13 Ping Functions • To set the TCP/IP network diagnosis by Ping. • To check the condition of TCP/IP network. Setting/ 1. Touch [Ping]. Procedure 2. Select the destination to send the Ping. (When selecting [Ping IP Address], enter the IP address of the destination server.) 3.
Page 183: Adjustment Item List
9. Adjustment item list Field Service Ver. 1.0 Jun. 2008 Adjustment item list Replacement part/Service job Adjustment/setting items Leading Edge Adjustment Printer Centering Area Feed Direction Adjustment Machine ADF Adjustment: Zoom ADF Adjustment: Feed Scan Area BK-S Adjustment: Zoom BK-S Adjustment: Feed Touch Panel Adjust State Con- Table Number...
Page 184 Field Service Ver. 1.0 Jun. 2008 9. Adjustment item list • This table shows the adjustment items that are required when a part of the machine has been replaced. Priority order, if applicable, during the adjustment procedures is indicated by the corresponding number in the parentheses. ❍...
Page 185: 10. Service Mode
10. Service Mode Field Service Ver. 1.0 Jun. 2008 10. Service Mode 10.1 Service Mode function setting procedure NOTE • Ensure appropriate security for Service Mode function setting procedures. They should NEVER be shown to any unauthorized person not involved with service jobs.
Page 186: 10.2 Service Mode Function Tree
Field Service Ver. 1.0 Jun. 2008 10. Service Mode 10.2 Service Mode function tree ✽ The function tree is shown to comply with the format displayed on the screen. Service Mode Ref. page Machine Adjustment Fusing Temperature Heater Roller P.150 Pressure Fusing Transport Speed P.151...
Page 187 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Service Mode Ref. page System Input Marketing Area P.169 Exhaust Fan Stop Delay P.169 Serial Number P.170 No Sleep P.170 Foolscap Size Setting P.170 Install Date P.170 Change Fixed Zoom P.171 File Display P.171 Memory Clear...
Page 188 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Service Mode Ref. page Test Mode Gradation Pattern P.264 Halftone Pattern P.265 Lattice Pattern P.265 Color Reproduction P.266 Running Mode P.266 Fax Settings Self-Telephone # P.266 Download Firmware Engine P.266 Job Sep.
Page 189: 10.3 Machine Adjustment
10. Service Mode Field Service Ver. 1.0 Jun. 2008 10.3 Machine Adjustment 10.3.1 Fusing Temperature Functions • To adjust individually the temperature of the heating roller and the fusing pressure roller for each type of paper, thereby coping with varying fusing performance under changing environmental conditions.
Page 190: Fusing Transport Speed
Field Service Ver. 1.0 Jun. 2008 10. Service Mode 10.3.2 Fusing Transport Speed Functions • To adjust the speed of the fusing drive motor so as to match the fusing speed with transport speed. • Brush effect or blurred image is evident as a result of changes in environmental con- ditions or degraded durability.
Page 191: Printer Area
10. Service Mode Field Service Ver. 1.0 Jun. 2008 10.3.3 Printer Area A. Leading Edge Adjustment Functions • To change and adjust the position to start printing in sub scan direction per paper type or per front or back page on the tray 1. (To adjust the timing where paper is sent out from the timing roller) •...
Page 192 Field Service Ver. 1.0 Jun. 2008 10. Service Mode B. Centering Functions • To vary the print start position in the main scan direction for each paper source. • The PH unit has been replaced. • A paper feed unit has been added. •...
Page 193 10. Service Mode Field Service Ver. 1.0 Jun. 2008 C. Centering (Duplex 2nd Side) Functions • To vary the print start position in the main scan direction for each paper source in the 2-Sided mode. • The image on the backside of the 2-sided copy deviates in the main scan direction. Adjustment Width A •Width A on the test pattern produced should...
Page 194 Field Service Ver. 1.0 Jun. 2008 10. Service Mode D. Feed Direction Adjustment Functions • To synchronize the paper transport speed with the image writing speed. • Feed direction adjustment becomes necessary. • The print image on the copy distorts (stretched, shrunk). •...
Page 195: Scan Area
10. Service Mode Field Service Ver. 1.0 Jun. 2008 10.3.4 Scan Area A. ADF Adjustment See P.34 of the DF-612/SP-503/MS-501 service manual. B. BK-S Adjustment • Use the following color chart for the adjustment of the scanner section. • If the color chart is not available, a scale may be used instead. •...
Page 196 Field Service Ver. 1.0 Jun. 2008 10. Service Mode • Feed Direction Adjustment Functions • To adjust the zoom ratio in the sub scan direction for the scanner section. • The exposure unit is replaced. • The scanner drive wires or the scanner drive wire pulley is replaced. Adjustment •Measure D width on the color chart and on Specification...
Page 197 10. Service Mode Field Service Ver. 1.0 Jun. 2008 (2) Feed • Leading Edge Functions • To adjust variations in mounting accuracy and sensitivity of the scanner home sensor and in mounting accuracy of the original width scale by varying the scan start posi- tion in the main scan direction.
Page 198 Field Service Ver. 1.0 Jun. 2008 10. Service Mode • Centering Functions • To adjust part-to-part variations in accuracy of IR parts and their mounting accuracy by varying the scan start position in the main scan direction. • When the original glass is replaced. •...
Page 199 10. Service Mode Field Service Ver. 1.0 Jun. 2008 (4) Carriage Move Functions • To move the exposure unit to the arbitrary position. • Used for scanner operation test. • Used when locking the scanner for transporting the main body. Adjustment <Absolute Position>...
Page 200: Printer Resist Loop
Field Service Ver. 1.0 Jun. 2008 10. Service Mode 10.3.5 Printer Resist Loop Functions • To set the correction value of the paper loop length for each process speed of tray 1, tray 2 to tray 4 / LCT, bypass, and duplex. •...
Page 201: Color Reg. Adjustment
10. Service Mode Field Service Ver. 1.0 Jun. 2008 10.3.6 Color Reg. Adjustment A. Cyan, Magenta, Yellow Functions • To adjust color shift if there is any when comparing the original with copy of the plain or thick paper. • To correct any color shift. •...
Page 202: Manual Bypass Tray Adjustment
Field Service Ver. 1.0 Jun. 2008 10. Service Mode 10.3.7 Manual Bypass Tray Adjustment See P.17 of the MB-502 service manual. 10.3.8 Lead Edge Erase Adjustment Functions • To set the leading edge erase amount of the paper. • Upon user requests, it is possible to specify the void area where image is not printed along the leading edge.
Page 203: 10.4 Imaging Process Adjustment
10. Service Mode Field Service Ver. 1.0 Jun. 2008 10.4 Imaging Process Adjustment 10.4.1 Gradation Adjust • It will not be displayed when the following setting is set to “ON”. → → [Service Mode] [Image Process Adjustment] [Dev. Bias Choice] Functions •...
Page 204: D Max Density
Field Service Ver. 1.0 Jun. 2008 10. Service Mode 10.4.2 D Max Density Functions • To adjust gradation, color, and image density to target reproduction levels by varying the maximum amount of toner sticking to paper through auxiliary manual fine-adjust- ment of gamma of each color after gradation adjust.
Page 205: Transfer Output Fine Adjustment
10. Service Mode Field Service Ver. 1.0 Jun. 2008 10.4.4 Transfer Output Fine Adjustment A. Secondary transfer adj. Functions • Adjust the 2nd image transfer output (ATVC) on the 1st page and the 2nd page for each paper type. • To use when the transfer failure at the trailing edge occurs. Adjustment •...
Page 206: Image Stabilization
Field Service Ver. 1.0 Jun. 2008 10. Service Mode 10.4.5 Image Stabilization A. Initialize+Stabilization Functions • To carry out an image stabilization sequence after the historical data of image stabili- zation control has been initialized. • Use if an image problem persists even after gradation adjustment has been exe- cuted.
Page 207: Toner Supply
10. Service Mode Field Service Ver. 1.0 Jun. 2008 10.4.7 Toner Supply Functions • To adjust the set T/C level by replenishing an auxiliary supply of toner when a low ID occurs due to a lowered T/C after large numbers of prints have been made of origi- nals having a high image density.
Page 208: 10.5 System Input
Field Service Ver. 1.0 Jun. 2008 10. Service Mode 10.5 System Input 10.5.1 Marketing Area Functions • To make the various settings (language, paper size, fixed zoom ratios, etc.) according to the applicable marketing area. • Upon setup. Setting/ <Marketing Area> Procedure •...
Page 209: Serial Number
10. Service Mode Field Service Ver. 1.0 Jun. 2008 10.5.3 Serial Number Functions • To register the serial numbers of the machine and options. • The numbers will be printed on the list output. • Upon setup. NOTE • When main power switch was turned ON while the serial No. was not entered, the message to require entering the serial No.
Page 210: Change Fixed Zoom
Field Service Ver. 1.0 Jun. 2008 10. Service Mode 10.5.7 Change Fixed Zoom Functions • To change the fixed zoom. • To change the fixed zoom from the default setting to the arbitrary value when neces- sary. Setting/ 1. Call the Service Mode on the screen. 2.
Page 211 10. Service Mode Field Service Ver. 1.0 Jun. 2008 D. Own Setting Functions • To default information (except destination address information) of the own unit regis- tered to the unit. Setting/ 1. Call the Service Mode on the screen. 2. Touch [System Input] → [Memory Clear]. Procedure 3.
Page 212: Software Switch Setting
Field Service Ver. 1.0 Jun. 2008 10. Service Mode 10.5.10 Software Switch Setting Functions • To change the status of each function by setting values (mode, bit, HEX) for soft switch of the machine as necessary. • Refer to the corresponding item on [Admin.] for the list of the soft switches available of setting by the user (administrator).
Page 213 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Setting item Ref. page (Not used) ― • Color, resolution, quality ― • FLS-Legal switching, reception date printing ― ⎯ • Select initial value of TSI ⎯ • Density setting, background adjustment ⎯...
Page 214 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Setting item Ref. page ⎯ (Not used) ⎯ • Document processing when F-CODE reception fails • Silence detection time, history control of V.34 auto dialing, demodulation ⎯ method ⎯ • Silence detection, silence detection level ⎯...
Page 215 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Setting item Ref. page ⎯ • Line connection time (PSTN2) ⎯ (Not used) ⎯ • Detect busy tone, line monitoring, detect line disconnection (PSTN2) ⎯ (Not used) ⎯ • PB sending level (PSTN2) ⎯...
Page 216 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Setting item Ref. page • Specify Imaging unit life stop, Normal stabilization, Specify next print color P.187 mode operation, Take data for image stabilization • Output tray setting P.187 ⎯ (Not used) ⎯...
Page 217 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Setting item Ref. page • Intervals for calling on the network P.205 • SMTP expansion prohibited, specify from address for DNS report P.205 • POP before SMTP time P.206 ⎯ (Not used) •...
Page 218 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Setting item Ref. page • Default tray (print paper) P.219 • Default 4-in-1 print order, priority document quality, non-matching specified P.220 feed trays ⎯ (Not used) ⎯ (Not used) • Priority sort mode, sort/group P.220 •...
Page 219 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Setting item Ref. page ⎯ (Not used) • Timeout set (least significant 8 bits) P.235 • Timeout set (most significant 2 bits) P.235 • Memory overflow waiting time P.235 • PC print job deletion operation, PC-FAX job deletion operation P.236 ⎯...
Page 220 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Setting item Ref. page ⎯ (Not used) ⎯ • Dial tone detection ⎯ (Not used) ⎯ • Setting the voice message • Setting to allow/prohibit fax operation when detecting an error during voice ⎯...
Page 221 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Setting item Ref. page ⎯ (Not used) • Unit change, consumable life reminder P.249 ⎯ (Not used) • Warm-up mode P.250 • Power save setting, LCT paper size, optional original size detection (book P.250 scanner) •...
Page 222 Field Service Ver. 1.0 Jun. 2008 10. Service Mode C. Soft switch details NOTE • Specifications for soft switches other than fax are described here. For specifications on soft switch for the fax, refer to the FK-507 service manual. • The items without direction are prohibited to be set. Do not change the initial setting. •...
Page 223 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: 41 State 0100 0001 Setting value Setting item Description Specify whether TX Stamp returns to ON or OFF after completing operations. Select position of TX Stamp. Top &...
Page 224 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 00 State 0000 0000 Setting value Setting item Description 7-3 Secure Print document hold time 00000 Not delete 00001 1 hour 00010 2 hours 00011 3 hours 00100 4 hours...
Page 225 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: 05 State 0000 0101 Setting value Setting item Description 7-4 ADF density adjustment 0000 0001 0010 0011 0100 0101 0110 0111 Not avail- 1000 able 1001 1010 1011...
Page 226 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 00 State 0000 0000 Setting value Setting item Description Stop when the lifetime of imaging unit ends. Specify whether to stop or not stop print operation Stop Not stop when the lifetime of drum...
Page 227 10. Service Mode Field Service Ver. 1.0 Jun. 2008 NOTE • For details on setting for ACS between [312] and [326], refer to [Setting the soft- ware switches on ACS]. See P.194 Mode Default value 7654 3210 HEX: 20 State 0010 0000 Setting value Setting item...
Page 228 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 00 State 0000 0000 Setting value Setting item Description 6-0 Setting printing area for ADF front side poste- 0000000 0 mm rior end 2 (D). 0000001 1 mm Set so that the value is the same as that on...
Page 229 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: 10 State 0001 0000 Setting value Setting item Description 7-4 ACS parameter setting for ADF front side Parameter for specifically posterior end (3). 0000 detecting red (vermillion seal) Parameter for specifically 0001...
Page 230 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 20 State 0010 0000 Setting value Setting item Description 5-0 Setting printing area for ADF back side lead- 000000 0 mm ing edge 1 (A). 000001 1 mm Set so that the total of the value with mode...
Page 231 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: 00 State 0000 0000 Setting value Setting item Description 6-0 Setting printing area for ADF back side poste- 0000000 0 mm rior end 2 (D). 0000001 1 mm Set so that the value is less than that on...
Page 232 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 10 State 0001 0000 Setting value Setting item Description 7-4 ACS parameter setting for ADF back side Parameter for specifically posterior end (3). 0000 detecting red (vermilion seal) Parameter for specifically 0001...
Page 233 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: 00 State 0000 0000 Setting value Setting item Description 7-6 ACS parameter setting for the book scanner. Parameter for center (closer to the full color) Parameter 1 closer to black Parameter 2 closer to...
Page 234 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 64 State 0110 0100 Setting value Setting item Description 7-0 Main scan direction size detection value 00000000 (when detecting difference) 00000001 10 gradations 01100100 1000 gradations 11111010 2500 gradations others...
Page 235 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: 01 State 0000 0001 Setting value Setting item Description 7-0 Wait time from when cover is closed until 00000000 main scan direction size detection starts 00000001 200 msec 00000010...
Page 236 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 1E State 0001 1110 Setting value Setting item Description 7-0 Re-shading interval (first time) 00000000 00000001 1 sec. 00011110 30 sec. 11111111 255 sec. Mode Default value 7654 3210 HEX: 3C...
Page 237 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: 28 State 0010 1000 Setting value Setting item Description POP3 before SMTP 5-4 Maximum width of document to be transmit- Default ted when the fax capability of the receiver is value of set to [Advanced] maximum...
Page 238 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Setting value Setting item Description Disable SMTP reception Specify allowed or not allowed for SMTP recep- tion. Enable Disable (for Internet fax(IP-TX), SIPFAX, Internet fax (IP relay) reception) TSI information for SMTP reception Specify whether to describe the machine name (or IP address (or destination SIP-FAX number for SIP-FAX) if none) of the TSI in...
Page 239 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: 80 (for Europe) 1000 0000 (for Europe) HEX: 88 (for U.S) State 1000 1000 (for U.S) Setting value Setting item Description Text insertion into document to send (Net- Specify whether to insert work function) a preset text message at...
Page 240 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 30 State 0011 0000 Setting value Setting item Description 7-6 Switch 10M and 100M: Autonegoti- Auto-negoti- Select communication rate of LAN adaptor ation ation: (Network function) Determine Set to 100M the commu-...
Page 241 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: A0 State 1010 0000 Setting value Setting item Description 7-4 SMTP transmission timeout 0001 30 sec. (Network function) 0010 60 sec. * Valid after turning main power off and turn- 0011 90 sec.
Page 242 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 00 State 0000 0000 Setting value Setting item Description Number of times to retry when forwarding received documents (Network function) This function is available for only PC (e-mail), PC (scanner), and Internet FAX (IP-TX) com- Additional Normal...
Page 243 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: 80 State 1000 0000 Setting value Setting item Description E-mail reception (Network function) Select either [Prohibited] Prohib- Permitted or [Permitted] for E-mail ited reception (SMTP/POP3). 6-4 Coding method for the receiver internet fax Sets the capability...
Page 244 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 8A State 1000 1010 Setting value Setting item Description 5-1 Intervals for calling during network communi- Not avail- It is for net- 00000 cation able work com- Applicable communication mode is PC (e- munication.
Page 245 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: 05 State 0000 0101 Setting value Setting item Description 5-0 POP before SMTP duration 000000 000001 1 sec. 000101 5 sec. 111100 60 sec. Mode Default value 7654 3210 HEX: 08...
Page 246 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 82 State 1000 0010 Setting value Setting item Description Communication management report CSV Not out- Output output Communication log (TX) for scanner trans- Sets whether to print logs mission Not print Print...
Page 247 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: 0F State 0000 1111 Setting value Setting item Description 7-0 Specify transmission interval of size-divided 0000 0000 Not available e-mail file data 0000 0001 1 sec. 0000 1111 15 sec.
Page 248 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 50 State 0101 0000 Setting value Setting item Description NOTIFY (SUCCESS) Used when the mail Not send Send server processed nor- mally. NOTIFY (FAILURE) Used when the mail server detected an error.
Page 249 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: 3A State 0011 1010 Setting value Setting item Description Enable APOP authentication function Specify whether to enable Enable enable the APOP function. Enable SMTP authentication function Specify whether to enable Enable the SMTP authentication...
Page 250 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 80 State 1000 0000 Setting value Setting item Description Use IP relay function Disable Enable 2-0 Set transmission coding method for IP relay/ internet fax (IP-TX)/SIP-FAX transmission others Not available Mode...
Page 251 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Setting value Setting item Description 2-0 Set default relay station for IP relay Relay station 1 Relay station 2 Set the default relay sending machine for IP relay (sending machine). Relay station 3 Relay station 4 Relay station 5 Relay station 6...
Page 252 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 00 State 0000 0000 Setting value Setting item Description Set LDAP Set whether to enable Not use LDAP searching. 5-3 Select default LDAP server LDAP server 1 LDAP server 2 Specify the default server for LDAP search- ing.
Page 253 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: 0C State 0000 1100 Setting value Setting item Description 5-4 Specify coding format 3DES_168bits/RC4_128 bits/DES_56 bits or Selects the coding method for SSL/TLS. RC4_40 bits RC4_128 bits/DES_56 bits or RC4_40 bits DES_56 bits or RC4_40...
Page 254 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 00 State 0000 0000 Setting value Setting item Description 7-6 File format (Full Color) Compact PDF Specifies the default file format for full color graphic images. JPEG Not available File format (Gray Scale)
Page 255 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: 00 State 0000 0000 Setting value Setting item Description 7-5 2 colors Sets the default set- Yellow ting for two Green colors. Blue Magenta Cyan Not avail- others able...
Page 256 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 04 State 0000 0100 Setting value Setting item Description Average density (Copy) Disable Enable Specifies average density / Relative luminous effi- Relative luminosity ciency function. •...
Page 257 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: 00 State 0000 0000 Setting value Setting item Description Auto zoom for combine (Copy) Arbitrary Fixed Specifies either arbitrary or fixed magnifica- ratio ratio tion for printing options, “2 in 1”, “4 in 1”, and “2 in 1 two-page separation.”...
Page 258 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 40 State 0100 0000 Setting value Setting item Description 7-4 Character reproduction 0000 -4 (Lighter text) 0100 0 (Standard) 1000 +4 (Darker text) others Not available Mode Default value 7654 3210...
Page 259 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: 04 State 0000 0100 Setting value Setting item Description Priority 4in1 page order (Copy) Sets the layout order of Horizon- Vertical four pages printed on one sheet of paper.
Page 260 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 48 State 0100 1000 Setting value Setting item Description 7-3 Copy density 00000 -9 (Lighter) 01001 0 (Standard) 10010 +9 (Darker) others Not available Mode Default value 7654 3210 HEX: 00...
Page 261 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: 10 State 0001 0000 Setting value Setting item Description 6-4 Select FLS size. (Copy) 210 x 330 203 x 330 Specify size 216 x 330 of FLS used 220 x 330 within the...
Page 262 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 48 State 0100 1000 Setting value Setting item Description 7-3 Saturation for color quality adjustment 00000 -3 (-9) 01001 10010 +3 (+9) others Not available Mode Default value 7654 3210...
Page 263 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: 48 State 0100 1000 Setting value Setting item Description 7-3 Blue color for color quality adjustment 00000 -3 (-9) 01001 10010 +3 (+9) others Not available Mode Default value 7654 3210...
Page 264 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 48 State 0100 1000 Setting value Setting item Description 7-3 Cyan color for color quality adjustment 00000 -3 (-9) 01001 10010 +3 (+9) others Not available Mode Default value 7654 3210...
Page 265 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: 01 (for Europe) 0000 0001 (for Europe) HEX: 0B (for U.S) State 0000 1011 (for U.S) Setting value Setting item Description 7-6 Set PCL (PC Printer) Auto Others 5-0 Set paper size (PC Printer)
Page 266 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Setting value Setting item Description 5-0 Set paper size (PC Printer) 011111 B4 Wide 100000 B5 Wide 100001 11 x 17 Wide x 11 Wide 100010 Wide 100011 others Not available Mode Default value 7654 3210...
Page 267 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: 00 State 0000 0000 Setting value Setting item Description Set print method (Duplex/Simplex) Simplex Duplex (PC Printer) 6-5 Set print method (binding direction) Top binding (PC Printer) Left binding Right binding...
Page 268 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Setting value Setting item Description 7-1 Select a font # (PC printer function) 0010011 Antique Olive 0010100 Antique Olive Bold Set font size when it is not specified for PCL 0010101 Antique Olive Italic printing.
Page 269 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Setting value Setting item Description 7-1 Select a font # (PC printer function) 0111000 ITC Bookman Demi Italic New Century Schoolbook 0111001 Set font size when it is not specified for PCL Roman printing.
Page 270 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 4C (for Europe) 0100 1100 (for Europe) HEX: 78 (For U.S) State 0111 1000 (for U.S) Setting value Setting item Description 7-2 Select a font symbol set (PC Printer) 000000 DESKTOP 000001...
Page 271 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Setting value Setting item Description 7-2 Select a font symbol set (PC Printer) 100101 VNMATH 100110 VNUS Set font symbol set when it is not specified for 100111 WIN31J PCL printing. 101000 Greek-8 101001...
Page 272 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 30 State 0011 0000 Setting value Setting item Description 7-0 Select font size (Scalable font size) 0000 0000 (Last 8 bits) (PC printer function) 0001 0000 4.00 (16) Set font size when it is not specified for PCL printing.
Page 273 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: 03 State 0000 0011 Setting value Setting item Description 5-0 Select font size (Bitmap font size) 000000 (First 6 bits) (PC printer function) 000011 10.00 (1000) Set font size when it is not specified for PCL printing.
Page 274 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 3C State 0011 1100 Setting value Setting item Description 7-0 Select timeout timer (last 8 bits) 0000 1010 10 sec. (PC printer) 0000 1111 15 sec. Specify together with Mode 456 bits 1-0.
Page 275 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: 04 State 0000 0100 Setting value Setting item Description PC print job deletion operation If a job is disposed of when printing a PC Read and Suspend Print job, set whether to cut off the session delete...
Page 276 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 00 (for Europe) 0000 0000 (for Europe) HEX: 01 (for U.S) State 0000 0001 (for U.S) Setting value Setting item Description 2-1 Set whether to display the account list screen Not display list screen by default Not available...
Page 277 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: 00 State 0000 0000 Setting value Setting item Description 5-4 Select destination screen: One-touch 1st screen Displays screen of destination when docu- Not available ment is loaded in FAX mode. Not available Not available Specify full-dial sending...
Page 278 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 02 (for Europe) 0000 0010 (for Europe) HEX: 82 (for U.S) State 1000 0010 (for U.S) Setting value Setting item Description Display when touching One-touch Destina- One- Specifies whether destination name or addi-...
Page 279 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: 00 (for Europe) 0000 0000 (for Europe) HEX: C0 (for U.S) State 1100 0000 (for U.S) Setting value Setting item Description 7-6 Select order of displaying year to date. Year-Month-Date (Corresponding to each region) Not available...
Page 280 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 0A State 0000 1010 Setting value Setting item Description 7-0 Select low power time. 0000 0000 Not available 0000 0001 1 min. Select when to carry out low power if there is no operation for a certain time, after printing or other operation.
Page 281 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: 6C State 0110 1100 Setting value Setting item Description 7-5 Select sound volume 1. (Buzzer) (Key) 0 (No sound) 6 stage adjustment of key buzzer others Not available 4-2 Select sound volume 2.
Page 282 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 0C State 0000 1100 Setting value Setting item Description 4-2 Sound volume setting 3 (Completion) 0 (No sound) 6 step adjustment Set the Completion sound volume. others Not available Mode...
Page 283 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: 03 State 0000 0011 Setting value Setting item Description 7-0 Key repeat delay 0000 0001 1 x 100 ms 0000 0011 3 x 100 ms 0001 1110 30 x 100 ms others...
Page 284 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 40 State 0100 0000 Setting value Setting item Description 6-5 Sound level of buzzer Normal High Not available Mode Default value 7654 3210 HEX: 00 State 0000 0000 Setting value...
Page 285 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: 04 State 0000 0100 Setting value Setting item Description 7-2 Language code (for display) 000000 Japanese 000001 English • Selects the language for displaying opera- 000010 German tion panel/report.
Page 286 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 04 State 0000 0100 Setting value Setting item Description 7-2 Language code (for input/output) 000000 Japanese 000001 English • Sets the language for import/export. 000010 German •...
Page 287 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: 04 State 0000 0100 Setting value Setting item Description 7-2 Language code (for input) 000000 Japanese 000001 English • Selects the keyboard and input letters for 000010 German operation panel.
Page 288 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 60 (for Europe) 0110 0000 (for Europe) HEX: 50 (for U.S) State 0101 0000 (for U.S) Setting value Setting item Description Mode 1 Mode 2 Total counter count mode 5-4 Paper size which is considered to be a large No count...
Page 289 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Mode Default value 7654 3210 HEX: E0 State 1110 0000 Setting value Setting item Description Color → B/W fallback function Color Reception Sets whether to receive Allowed allowed color data or not. Test scan Disable Enable...
Page 290: Consumable Life Reminder
Field Service Ver. 1.0 Jun. 2008 10. Service Mode Mode Default value 7654 3210 HEX: 01 State 0000 0001 Setting value Setting item Description Fan control for the low-temperature warm-up Sets the valid/invalid of the fan control function *: In order to make this setting valid, main which further prevents the power switch needs to be turned off and on Valid...
Page 291: Center Erase Width
10. Service Mode Field Service Ver. 1.0 Jun. 2008 10.5.14 Center Erase Width Functions ･ Not Used. Setting/ Procedure 10.5.15 IU Life Setting Functions • To set the life threshold for imaging units. • Use this setting when a gap appears between the actual life value of imaging unit and the life specification value due to the way * a machine is used.
Page 292: 10.6 Counter
Field Service Ver. 1.0 Jun. 2008 10. Service Mode 10.6 Counter • The counter displays the counts of various counters to allow the technical representative to check or set as necessary. 10.6.1 Procedure A. Checking the counter 1. Call the Service Mode to the screen. 2.
Page 293: Jam
10. Service Mode Field Service Ver. 1.0 Jun. 2008 10.6.3 Functions • To check the number of misfeeds that have occurred at different locations in the machine. • To clear the count of each counter. • To check the number of paper misfeeds that have occurred. 10.6.4 Service Call Counter Functions...
Page 294: Service Call History (Data)
Field Service Ver. 1.0 Jun. 2008 10. Service Mode B. Paper Size Functions • To display the count value for service total counter of each paper size. • To check the total number of printed pages including the one at Service Mode according to each paper size.
Page 295: File Dump
10. Service Mode Field Service Ver. 1.0 Jun. 2008 10.7.3 File Dump Functions • To specify the file for analysis which can be output inside the controller, and print it. • To analyze troubles. Setting/ 1. Call the Service Mode on the screen. 2.
Page 296: Sensor Check Screens
Field Service Ver. 1.0 Jun. 2008 10. Service Mode 10.8.2 Sensor check screens • These are only typical screens which may be different from what are shown on each indi- vidual machine. A. Sensor Check (Printer) A02FF3E518DA...
Page 297: Sensor Check List
10. Service Mode Field Service Ver. 1.0 Jun. 2008 B. Sensor Check (Scan) A02FF3E519DA 10.8.3 Sensor check list A. Sensor Check Operation characteristics/ panel display Symbol Panel display Part/signal name Paper feed tray 1 Out of PS12 Device detection Tray 1 device detection sensor In position position Paper not...
Page 298 Field Service Ver. 1.0 Jun. 2008 10. Service Mode Operation characteristics/ panel display Symbol Panel display Part/signal name Paper feed tray 4 PS121 Device detection See P.19 of the PC-104/204 service manual. PS124 Paper Empty PS122 Paper Near Empty PS126 Vertical Transport PS125 Feed...
Page 299 10. Service Mode Field Service Ver. 1.0 Jun. 2008 Operation characteristics/ panel display Symbol Panel display Part/signal name Cassette Open See P.23 of the PC-405 service manual. Shift Mtr Pulse PS10 Elev. Mtr Pulse Duplex See P.12 of the AD-505 service manual. ⎯...
Page 300 Field Service Ver. 1.0 Jun. 2008 10. Service Mode B. Sensor Check (Scanner) Operation characteristics/ panel display Symbol Panel display Part/signal name Empty See P.39 of the DF-612/SP-503/MS-501 service manual. Width Sensor 1 Width Sensor 2 Width Sensor 3 Length Sensor 4 Length Sensor 5 Regist Before Read...
Page 301: Level History
10. Service Mode Field Service Ver. 1.0 Jun. 2008 10.8.4 Table Number Functions • When IDC is detected, for plain paper, Thick, and Black, the machine independently displays each Vg/Vdc output value that is calculated based on the density (toner amount stuck on the belt) of the test pattern created on the transfer belt.
Page 302: Color Regist
Field Service Ver. 1.0 Jun. 2008 10. Service Mode 10.8.7 Color Regist Functions • To check each of C, M, and Y for color shift amount. • The data is updated after a color shift correction has been made or color shift adjust- ment has been completed.
Page 303: Test Mode
10. Service Mode Field Service Ver. 1.0 Jun. 2008 10.9 Test Mode • To check the image on the printer side by letting the machine produce various types of test pattern. It also tests the printing operation in running mode. •...
Page 304 Field Service Ver. 1.0 Jun. 2008 10. Service Mode 10.9.3 Halftone Pattern Functions • To produce a solid halftone pattern. • Used for checking uneven density and pitch noise. Pattern SINGLE HYPER Gradation Cyan Density: 255 A02EF3C519DA Setting/ • Copies (“1” to 999) Procedure •...
Page 305 10. Service Mode Field Service Ver. 1.0 Jun. 2008 10.9.5 Color Reproduction Functions • To produce a color reproduction pattern. • To be used to check the color reproduction. Pattern SINGLE HYPER Gradation Density: 255 A02FF3C525DA Setting/ • Copies (“1” to 999) Procedure •...
Page 306 Field Service Ver. 1.0 Jun. 2008 11. Security Settings 11. Security Settings 11.1 Security settings function setting procedure 11.1.1 Procedure 1. Call the Service Mode to the screen. 2. Press the following keys in this order. → → Stop Clear 3.
Page 307 11. Security Settings Field Service Ver. 1.0 Jun. 2008 11.3 Settings in the Security Settings 11.3.1 CE Password Functions • To set and change the CE password. • Use to change the CE password. Setting/ • Enter the CE password (8 digits) on the on-screen keyboard. Procedure •...
Page 308: Billing Setting
Field Service Ver. 1.0 Jun. 2008 12. Billing Setting 12. Billing Setting 12.1 Billing Setting function setting procedure 12.1.1 Procedure 1. Call the Service Mode to the screen. 2. Press the following keys in this order. → Stop 3. Billing Setting menu will appear. A02FF3E521DA 12.1.2 Exiting...
Page 309: Settings In The Billing Setting
12. Billing Setting Field Service Ver. 1.0 Jun. 2008 12.3 Settings in the Billing Setting 12.3.1 Counter Setting Functions • To set the counting method for the total counter and size counter. • To set the size regarded as the large size (2 counts.) •...
Page 310: Procedure For Resetting
Field Service Ver. 1.0 Jun. 2008 13. Procedure for resetting 13. Procedure for resetting 13.1 Trouble resetting Functions • If the all troubles occur and the status would not be cleared by turning main power switch OFF and ON again, or opening and closing the front door, clear the status of the machine.
Page 311: Initial Mode
14. Initial mode Field Service Ver. 1.0 Jun. 2008 14. Initial mode 14.1 Initial mode function setting procedure 1. Remove the cover [1] from the com- pact flash insertion slot. A02FF2C525DA 2. Press the warm-restart switch [1]. A02FF3C530DA • 3. Enter “3” on the 10-key pad with “ ”...
Page 312 Field Service Ver. 1.0 Jun. 2008 14. Initial mode 4. Initial mode screen will appear. A02FF3E531DA 14.2 Initial mode function tree Initial mode Ref. Page Memory Clear System Data P.273 System Error Image Data Own Setting Fax dest. Activity Soft SW Trouble Reset Touch Panel Adj.
Page 313 14. Initial mode Field Service Ver. 1.0 Jun. 2008 G. Soft SW See P.172 H. Trouble Reset Functions • To default trouble information when the engine is in an error status due to I/F mis- match between the printer engine and the controller. •...
Page 314: Ph Unit Mechanical Adjustment
Field Service Ver. 1.0 Jun. 2008 15. Mechanical adjustment 15. Mechanical adjustment 15.1 PH unit mechanical adjustment 15.1.1 Skew adjustment This adjustment must be made in the following case: • When PH unit is replaced. 1. Turn ON the main power switch. 2.
Page 315 15. Mechanical adjustment Field Service Ver. 1.0 Jun. 2008 • If either value is out of the specifica- tion, follow the procedures shown below to adjust it to satisfy the specifi- cation. • If the value of all color, C, M, Y satisfy the specification, proceed to step 10.
Page 316 Field Service Ver. 1.0 Jun. 2008 16. Jam display Troubleshooting 16. Jam display 16.1 Misfeed display • When a paper misfeed occurs, the misfeed message, misfeed location, and paper loca- tion are displayed on the control panel of the machine. A02FF4C504DA Display Code *1 Jam type...
Page 317 16. Jam display Field Service Ver. 1.0 Jun. 2008 *1: JAM code is displayed at [Paper Jam History] under [Counter] available from Service Mode. Regarding jam at paper exit options, jam codes are available by selecting [Service Mode] → [Counter] → [JAM]. To identify misfeed locations, use the jam codes and refer to the above list.
Page 318 Field Service Ver. 1.0 Jun. 2008 16. Jam display 16.2 Sensor layout A02FF4C501DA [1] Paper exit sensor (PS2) Sensor in front of tim. roller (PS1)
Page 319 16. Jam display Field Service Ver. 1.0 Jun. 2008 16.3 Solution 16.3.1 Initial check items • When a paper misfeed occurs, first perform the following initial check items. Check item Action Does paper meet product specifications? Replace paper. Is the paper curled, wavy, or damp? Replace paper.
Page 320 Field Service Ver. 1.0 Jun. 2008 16. Jam display 16.3.3 Misfeed at tray 1 feed section A. Detection timing Type Description Detection of • The leading edge of the paper does not turn ON the sensor in front of tim. roller misfeed at tray 1 (PS1) even after the lapse of a given period of time after the tray 1 starts to feed feed section...
Page 321 16. Jam display Field Service Ver. 1.0 Jun. 2008 16.3.4 Misfeed at 2nd image transfer section A. Detection timing Type Description • A sheet of paper does not turn OFF the sensor in front of tim. roller (PS1) after Detection of a predetermined period of time has elapsed since the sheet has turned ON the misfeed at 2nd PS1.
Page 322 Field Service Ver. 1.0 Jun. 2008 16. Jam display 16.3.5 Misfeed at exit section A. Detection timing Type Description • The paper exit sensor (PS2) is not turned OFF even after the lapse of a given period of time after the paper has turned ON the PS2. Detection of •...
Page 323 16. Jam display Field Service Ver. 1.0 Jun. 2008 16.3.6 Controller jam A. Detection timing Type Description • A control erratic operation as it relates to the duplex unit occurs. Controller jam • A stop command (a command to effect a forced stop) is received. •...
Page 324 Field Service Ver. 1.0 Jun. 2008 17. Malfunction code 17. Malfunction code 17.1 Alert code • The machine’s CPU performs a self-diagnostics function that, on detecting a malfunction, gives the corresponding warning code and maintenance call mark on the control panel. Machine Status P-21 P-22...
Page 325 17. Malfunction code Field Service Ver. 1.0 Jun. 2008 Code Item Description P-21 Color regist test pattern failure • The number of points detected in the main scan direc- tion is more or less than the specified value during main scan direction registration correction. •...
Page 326 Field Service Ver. 1.0 Jun. 2008 17. Malfunction code 17.2.3 P-6: Cyan imaging unit failure 17.2.4 P-7: Magenta imaging unit failure 17.2.5 P-8: Yellow imaging unit failure 17.2.6 P-9: Black imaging unit failure Relevant parts Imaging unit /C Transfer belt unit Imaging unit /M High voltage unit (HV) Imaging unit /Y...
Page 327 17. Malfunction code Field Service Ver. 1.0 Jun. 2008 17.2.8 P-12: Black PC drive sensor malfunction Relevant parts Black PC drive main sensor (PS16) Main drive unit Black PC drive sub sensor (PS18) Printer control board (PRCB) Step Action Perform the faulty sensor check procedure. *1 Check the sensor, for which a faulty condition has been checked, for installed position and proper connector connection.
Page 328 Field Service Ver. 1.0 Jun. 2008 17. Malfunction code 17.2.11 P-27: Secondary transfer ATVC failure Relevant parts High voltage unit (HV) Image transfer entrance guide Printer control board (PRCB) 2nd image transfer assy Transfer belt unit Step Action Check roller opposed to the 2nd image transfer roller is grounded. Clean the joint or correct if necessary.
Page 329 17. Malfunction code Field Service Ver. 1.0 Jun. 2008 17.3 Trouble code • The machine’s CPU performs a self-diagnostics function that, on detecting a malfunction, gives the corresponding malfunction code on the control panel. A02FF4E505DA 17.3.1 Trouble code list * For the details of the malfunction codes of the options, see the Service Manual for the cor- responding option.
Page 330 Field Service Ver. 1.0 Jun. 2008 17. Malfunction code Code Item Detection timing Rank C2151 Secondary transfer roller • During a retraction operation of the 2nd image trans- pressure welding alienation fer roller, the 2nd image transfer welding alienation sensor cannot detect the 2nd image transfer roller at its retracted position within a predetermined period of time after the 2nd image transfer retraction motor starts rotating.
Page 331 17. Malfunction code Field Service Ver. 1.0 Jun. 2008 Code Item Detection timing Rank C2553 Abnormally low toner density • TC ratio in the developing machine, which is deter- detected magenta TCR sensor mined by toner replenishing amount control mecha- nism, is 4 % or less for a given number of times consecutively.
Page 332 Field Service Ver. 1.0 Jun. 2008 17. Malfunction code Code Item Detection timing Rank C2A01 EEPROM access error (TC C) • An error was found when reading or writing data. • The error was found when reading out the counter C2A02 EEPROM access error (TC M) value.
Page 333 17. Malfunction code Field Service Ver. 1.0 Jun. 2008 Code Item Detection timing Rank C3721 Fusing abnormally high tem- • The heating roller thermistor continues to detect a perature detection temperature higher than a predetermined one for a (heating side) predetermined period of time.
Page 334 Field Service Ver. 1.0 Jun. 2008 17. Malfunction code Code Item Detection timing Rank C6704 Image input time out • The scan motion is not completed even after the lapse of a predetermined period of time because of a hardware failure or other reason. C6751 CCD clamp/gain adjustment •...
Page 335 17. Malfunction code Field Service Ver. 1.0 Jun. 2008 • The machine displays an abort code on the control panel as it becomes unable to pro- cess tasks properly through its software control. • When the system program is aborted, the machine attempts to restart it automatically. If it fails to restart the program, check or replace the electrical components, units, options, and connections related to the specific type of abort condition.
Page 336: How To Reset
Field Service Ver. 1.0 Jun. 2008 17. Malfunction code 17.4 How to reset • Different malfunction resetting procedures apply depending on the rank of the trouble code. * List of malfunction resetting procedures Trouble code rank Resetting procedures • Trouble reset For details of trouble reset, see Adjustment/ Rank A Setting.
Page 337 17. Malfunction code Field Service Ver. 1.0 Jun. 2008 17.5 Solution 17.5.1 C0301: Suction fan motor’s failure to turn Relevant parts Suction fan motor (FM10) Printer control board (PRCB) WIRING DIAGRAM Step Action Location (Electri- Control signal cal component) Check the FM10 connector for proper con- —...
Page 338 Field Service Ver. 1.0 Jun. 2008 17. Malfunction code 17.5.3 C2152: Transfer belt pressure welding alienation Relevant parts Fusing motor (M2) Printer control board (PRCB) Transfer belt pressure retraction clutch (CL3) Transfer belt retraction sensor (PS6) WIRING DIAGRAM Step Action Location (Electri- Control signal cal component)
Page 339 17. Malfunction code Field Service Ver. 1.0 Jun. 2008 17.5.5 C2253: Color PC motor’s failure to turn 17.5.6 C2254: Color PC motor’s turning at abnormal timing Relevant parts Color PC motor (M3) Printer control board (PRCB) WIRING DIAGRAM Step Action Location (Electri- Control signal cal component)
Page 340 Field Service Ver. 1.0 Jun. 2008 17. Malfunction code 17.5.8 C2451: Release new transfer belt unit Relevant parts Transfer belt unit Printer control board (PRCB) WIRING DIAGRAM Step Action Location (Electri- Control signal cal component) Reinstall unit — — Check there is a short circuit in the fuse of —...
Page 341 17. Malfunction code Field Service Ver. 1.0 Jun. 2008 17.5.12 C2552: Abnormally high toner density detected cyan TCR sensor 17.5.13 C2554: Abnormally high toner density detected magenta TCR sensor 17.5.14 C2556: Abnormally high toner density detected yellow TCR sensor Relevant parts Imaging unit /C Printer control board (PRCB) Imaging unit /M...
Page 342 Field Service Ver. 1.0 Jun. 2008 17. Malfunction code 17.5.16 C2558: Abnormally high toner density detected black TCR sensor Relevant parts Imaging unit /K Printer control board (PRCB) Toner cartridge /K WIRING DIAGRAM Step Action Location (Electri- Control signal cal component) Reinstall imaging unit —...
Page 343 17. Malfunction code Field Service Ver. 1.0 Jun. 2008 17.5.21 C2650: Main backup media access error Relevant parts Service EEPROM board (SVERB) Printer control board (PRCB) WIRING DIAGRAM Step Action Location (Electri- Control signal cal component) Check the connector (CN36) on PRCB, the connector (CN1) on SVERB, and the har- —...
Page 344 Field Service Ver. 1.0 Jun. 2008 17. Malfunction code 17.5.22 C2651: EEPROM access error (IU C) 17.5.23 C2652: EEPROM access error (IU M) 17.5.24 C2653: EEPROM access error (IU Y) 17.5.25 C2654: EEPROM access error (IU K) Relevant parts Imaging unit /C Printer control board (PRCB) Imaging unit /M Imaging unit /Y...
Page 345 17. Malfunction code Field Service Ver. 1.0 Jun. 2008 17.5.30 C3101: Fusing roller separation failure Relevant parts Fusing pressure roller retraction motor (M12) Printer control board (PRCB) Fusing pressure home sensor (PS38) Fusing unit WIRING DIAGRAM Step Action Location (Electri- Control signal cal component) Check the M12 connector for proper...
Page 346 Field Service Ver. 1.0 Jun. 2008 17. Malfunction code 17.5.33 C3301: Fusing cooling fan motor/ 1 failure to turn Relevant parts Fusing cooling fan motor (FM13) Printer control board (PRCB) WIRING DIAGRAM Step Action Location (Electri- Control signal cal component) Check the FM13 connector for proper —...
Page 347 17. Malfunction code Field Service Ver. 1.0 Jun. 2008 17.5.35 C3421: Fusing heaters trouble (heating side) 17.5.36 C3423: Fusing heaters trouble (pressurizing side) Relevant parts Fusing unit DC power supply (DCPU) Printer control board (PRCB) WIRING DIAGRAM Step Action Location (Electri- Control signal cal component) Check the fusing unit for correct installation...
Page 348 Field Service Ver. 1.0 Jun. 2008 17. Malfunction code 17.5.39 C3821: Fusing abnormally low temperature detection (heating side) 17.5.40 C3823: Fusing abnormally low temperature detection (pressurizing side) Relevant parts Fusing unit DC power supply (DCPU) Printer control board (PRCB) WIRING DIAGRAM Step Action Location (Electri-...
Page 349 17. Malfunction code Field Service Ver. 1.0 Jun. 2008 17.5.45 C4551: Laser malfunction (C) 17.5.46 C4552: Laser malfunction (M) 17.5.47 C4553: Laser malfunction (Y) 17.5.48 C4554: Laser malfunction (K) Relevant parts PH unit PH relay board (REYBPH) Printer control board (PRCB) WIRING DIAGRAM Step Action...
Page 350 Field Service Ver. 1.0 Jun. 2008 17. Malfunction code 17.5.51 C5351: Power supply cooling fan motor’s failure to turn Relevant parts Power supply cooling fan motor (FM8) Printer control board (PRCB) WIRING DIAGRAM Step Action Location (Electri- Control signal cal component) Check the FM8 connector for proper —...
Page 351 17. Malfunction code Field Service Ver. 1.0 Jun. 2008 17.5.53 C5357: Cooling fan motor/1’s failure to turn Relevant parts Cooling fan motor/1 (FM16) Printer control board (PRCB) WIRING DIAGRAM Step Action Location (Electri- Control signal cal component) Check the FM16 connector for proper —...
Page 352 Field Service Ver. 1.0 Jun. 2008 17. Malfunction code 17.5.55 C6401: Other troubles of scanner Relevant parts BCRU board (BCRUB) MFBU board (MFBUB) Exposure unit WIRING DIAGRAM Step Action Location (Electri- Control signal cal component) Check the connectors between BCRUB and MFBUB for proper connection and cor- —...
Page 353 17. Malfunction code Field Service Ver. 1.0 Jun. 2008 17.5.57 C6751: CCD clamp/gain adjustment failure Relevant parts Exposure unit CCDU board (CCDUB) BCRU board (BCRUB) WIRING DIAGRAM Step Action Location (Electri- Control signal cal component) Correct the harness connection between —...
Page 354: Power Supply Trouble
Field Service Ver. 1.0 Jun. 2008 18. Power supply trouble 18. Power supply trouble 18.1 Machine is not energized at all (DCPU operation check) Relevant parts Main power switch (SW1) DC power supply (DCPU) Front door switch/1 (MS3) Front door switch/2 (MS4) Printer control board (PRCB) WIRING Step...
Page 355: Fusing Heaters Do Not Operate
18. Power supply trouble Field Service Ver. 1.0 Jun. 2008 18.3 Fusing heaters do not operate Relevant parts Main power switch (SW1) DC power supply (DCPU) Right door switch (MS5) Fusing unit WIRING Step Check item DIAGRAM Result Action (Location) Is the power source voltage applied across Check wiring from power CN_MCB-4 on DCPU?
Page 356: Image Quality Problem
Field Service Ver. 1.0 Jun. 2008 19. Image quality problem 19. Image quality problem 19.1 How to read element date • As part of troubleshooting procedures, the numeric values set for “State Confirmation” available from “Service Mode” can be used to isolate the cause of the image problem. A02FF4E515DA 19.1.1 Table number...
Page 357 19. Image quality problem Field Service Ver. 1.0 Jun. 2008 19.1.2 Level history A02FF4E517DA TCR-C • Shows the T/C ratio reading taken last (in 0.01 % increments). TCR-M • Standard value: 6 to 8 % TCR-Y • Relevant components: TCR sensor TCR-K •...
Page 358: How To Identify Problematic Part
Field Service Ver. 1.0 Jun. 2008 19. Image quality problem 19.2 How to identify problematic part • This chapter is divided into two parts: “Initial check items” and “Troubleshooting proce- dure by a particular image quality problem.” • When an image quality problem occurs, first go through the “Initial check items” and, if the cause is yet to be identified, go to “Troubleshooting procedure by a particular image quality problem.”...
Page 359 19. Image quality problem Field Service Ver. 1.0 Jun. 2008 A. Initial check items 2 • If the printer is responsible for the image problem, let the machine produce a test print and determine whether the image problem occurs in a specific single color or four colors. 4 colors Mono color A02FF4C502DA...
Page 360 Field Service Ver. 1.0 Jun. 2008 19. Image quality problem 19.3 Solution NOTE • Typical faulty image samples shown in the following are all printed with A4S set- ting. 19.3.1 Scanner system: white lines in sub scan direction, white bands in sub scan direction, colored lines in sub scan direction, and colored bands in sub scan direction A.
Page 361 19. Image quality problem Field Service Ver. 1.0 Jun. 2008 (2) When the ADF is used Step Section Check item Result Action Original Original is damaged or dirty. Change original. ADF reading section Glass is dirty. Clean. Shading sheet Shading sheet is dirty. Wipe the surface clean with a soft cloth.
Page 362 Field Service Ver. 1.0 Jun. 2008 19. Image quality problem 19.3.2 Scanner system: white lines in main scan direction, white bands in main scan direction, colored lines in main scan direction, and colored bands in main scan direction A. Typical faulty images White lines in main White bands in main Color lines in main scan...
Page 363 19. Image quality problem Field Service Ver. 1.0 Jun. 2008 19.3.3 Scanner system: color spots A. Typical faulty images A02EF4C509DA B. Troubleshooting procedure Step Section Check item Result Action Original Original is damaged or dirty. YES Change original. Original pad is dirty. YES Clean.
Page 364 Field Service Ver. 1.0 Jun. 2008 19. Image quality problem 19.3.4 Scanner system: fog A. Typical faulty images ABCD ABCD ABCD ABCD ABCD A02EF4C510DA B. Troubleshooting procedure Step Section Check item Result Action Original Original is damaged or dirty. YES Change original. Original pad is dirty.
Page 365 19. Image quality problem Field Service Ver. 1.0 Jun. 2008 19.3.5 Scanner system: blurred image, blotchy image A. Typical faulty images A02EF4C511DA B. Troubleshooting procedure Step Section Check item Result Action Original Original does not lie flat. YES Change original. ADF does not lie flat.
Page 366 Field Service Ver. 1.0 Jun. 2008 19. Image quality problem 19.3.6 Scanner system: incorrect color image registration, sync shift (lines in main scan direction) A. Typical faulty images A02EF4C512DA B. Troubleshooting procedure Step Section Check item Result Action Original Original does not lie flat. YES Change original.
Page 367 19. Image quality problem Field Service Ver. 1.0 Jun. 2008 19.3.7 Scanner system: moire A. Typical faulty images A02EF4C513DA B. Troubleshooting procedure Step Section Check item Result Action Original Moire distortions recur even after Change the original mode the orientation of original has been (select one other than that changed.
Page 368 Field Service Ver. 1.0 Jun. 2008 19. Image quality problem 19.3.8 Scanner system: skewed image A. Typical faulty images A02EF4C514DA B. Troubleshooting procedure Step Section Check item Result Action Original Original is skew. YES Reposition original. Original glass Original glass is in positive contact Reinstall the glass.
Page 369 19. Image quality problem Field Service Ver. 1.0 Jun. 2008 19.3.9 Scanner system: distorted image A. Typical faulty images ABCDE ABCDE ABCDE ABCDE ABCDE A02EF4C515DA B. Troubleshooting procedure Step Section Check item Result Action Installation Machine is installed on a level sur- Reinstall.
Page 370 Field Service Ver. 1.0 Jun. 2008 19. Image quality problem 19.3.10 Scanner system: low image density, rough image A. Typical faulty images ABCDE ABCDE ABCDE ABCDE ABCDE A02EF4C516DA B. Troubleshooting procedure Step Section Check item Result Action Original glass Original Glass is dirty. YES Wipe the surface clean with a soft cloth.
Page 371 19. Image quality problem Field Service Ver. 1.0 Jun. 2008 19.3.11 Scanner system: defective ACS A. Typical faulty images Colored area of original ABCDE ABCDE Black-and-white area of original ABCDE ABCDE ABCDE A02EF4C517DA B. Troubleshooting procedure Step Section Check item Result Action Auto color level...
Page 372 Field Service Ver. 1.0 Jun. 2008 19. Image quality problem 19.3.12 Scanner system: blank copy, black copy A. Typical faulty images Blank copy Black copy A02EF4C518DA B. Troubleshooting procedure Step Section Check item Result Action Cable connecting Connector is connected properly Reconnect.
Page 373 19. Image quality problem Field Service Ver. 1.0 Jun. 2008 19.3.13 Scanner system: abnormal image A. Typical faulty images ABCDE ABCDE Data on ABCDE previous page ABCDE ABCDE ABCDE Data on ABCDE current page ABCDE A02EF4C519DA B. Troubleshooting procedure Step Section Check item Result...
Page 374 Field Service Ver. 1.0 Jun. 2008 19. Image quality problem 19.3.14 Scanner system: uneven density A. Typical faulty images A02EF4C520DA B. Troubleshooting procedure Step Section Check item Result Action Exposure unit Exposure unit is not installed pre- YES Reinstall. cisely. Scanner motor Scanner motor turns smoothly.
Page 375 19. Image quality problem Field Service Ver. 1.0 Jun. 2008 19.3.15 Printer monocolor: white lines in sub scan direction, white bands in sub scan direction, colored lines colored bands in sub scan direction A. Typical faulty images White bands in sub Colored lines in sub Colored bands in sub White lines in sub...
Page 376 Field Service Ver. 1.0 Jun. 2008 19. Image quality problem 19.3.16 Printer monocolor: white lines in main scan direction, white bands in main scan direction, colored lines in main scan direction, colored bands in main scan direction A. Typical faulty images Colored bands in main White bands in main Colored lines in main...
Page 377 19. Image quality problem Field Service Ver. 1.0 Jun. 2008 19.3.17 Printer monocolor: uneven density in sub scan direction A. Typical faulty images A02EF4C521DA B. Troubleshooting procedure Step Section Check item Result Action High image Uneven density in sub scan direc- YES Feed 10 to 20 blank sheets of density original tion occurs at a pitch of 40 mm to...
Page 378 Field Service Ver. 1.0 Jun. 2008 19. Image quality problem 19.3.18 Printer monocolor: uneven density in main scan direction A. Typical faulty images A02EF4C520DA B. Troubleshooting procedure Step Section Check item Result Action Imaging unit The surface of the PC drum is YES Change imaging unit.
Page 379 19. Image quality problem Field Service Ver. 1.0 Jun. 2008 19.3.19 Printer monocolor: low image density A. Typical faulty images ABCDE ABCDE ABCDE ABCDE ABCDE A02EF4C516DA B. Troubleshooting procedure Step Section Check item Result Action Warning display The maintenance call mark is YES Take action according to the displayed on the panel.
Page 380 Field Service Ver. 1.0 Jun. 2008 19. Image quality problem Step Section Check item Result Action Hopper unit Connectors are loose. YES Reconnect. Gear is cracked. YES Change gear. Image Process Toner is properly supplied when Go to next step. Adjustment →...
Page 381 19. Image quality problem Field Service Ver. 1.0 Jun. 2008 19.3.20 Printer monocolor: gradation reproduction failure A. Typical faulty images A02EF4C522DA B. Troubleshooting procedure Step Section Check item Result Action Warning display The maintenance call mark is YES Take action according to the displayed on the panel.
Page 382 Field Service Ver. 1.0 Jun. 2008 19. Image quality problem 19.3.21 Printer monocolor: foggy background A. Typical faulty images ABCD ABCD ABCD ABCD ABCD A02EF4C510DA B. Troubleshooting procedure Step Section Check item Result Action Warning display The maintenance call mark is YES Take action according to the displayed on the panel.
Page 383 19. Image quality problem Field Service Ver. 1.0 Jun. 2008 Step Section Check item Result Action Image Process “Conv. Value” falls within the YES Go to step 17. Adjustment specified range as checked through →Gradation gradation adjust. Adjust Dark: 0 ± 100 (Service Mode) Highlight: 0 ±...
Page 384 Field Service Ver. 1.0 Jun. 2008 19. Image quality problem 19.3.22 Printer monocolor: void areas, white spots A. Typical faulty images Void areas White spots A02EF4C523DA B. Troubleshooting procedure Step Section Check item Result Action Image Check There are void areas at the front See P.340 side or high density section.
Page 385 19. Image quality problem Field Service Ver. 1.0 Jun. 2008 19.3.23 Printer monocolor: colored spots A. Typical faulty images A02EF4C524DA B. Troubleshooting procedure Step Section Check item Result Action Imaging unit Developing bias contact terminal Clean contact terminal and makes good connection. check terminal position.
Page 386 Field Service Ver. 1.0 Jun. 2008 19. Image quality problem 19.3.24 Printer monocolor: blurred image A. Typical faulty images A02EF4C511DA B. Troubleshooting procedure Step Section Check item Result Action PH unit The surface of the PH window is YES Clean with cleaning jig. dirty.
Page 387 19. Image quality problem Field Service Ver. 1.0 Jun. 2008 19.3.25 Printer monocolor: blank copy, black copy A. Typical faulty images Blank copy Black copy A02EF4C518DA B. Troubleshooting procedure Step Section Check item Result Action Image check A blank copy occurs. YES Check PH unit connector for proper connection.
Page 388 Field Service Ver. 1.0 Jun. 2008 19. Image quality problem 19.3.26 Printer monocolor: uneven image A. Typical faulty images A02EF4C525DA B. Troubleshooting procedure Step Section Check item Result Action Toner cartridge The toner cartridge of every color Re-install it. is surely installed. PH unit The PH unit is surely installed.
Page 389 19. Image quality problem Field Service Ver. 1.0 Jun. 2008 19.3.27 Printer 4-color: white lines in sub scan direction, white bands in sub scan direction, colored lines in sub scan direction, and colored bands in sub scan direction A. Typical faulty images White lines in sub White bands in sub Colored lines in sub...
Page 390 Field Service Ver. 1.0 Jun. 2008 19. Image quality problem 19.3.28 Printer 4-color: white lines in main scan direction, white bands in main scan direction, colored lines in main scan direction, and colored bands in main scan direction A. Typical faulty images White lines in main White bands in Colored lines in main...
Page 391 19. Image quality problem Field Service Ver. 1.0 Jun. 2008 19.3.29 Printer 4-color: uneven density in sub scan direction A. Typical faulty images A02EF4C526DA B. Troubleshooting procedure Step Section Check item Result Action Transfer belt unit Fingerprints, oil, or other foreign YES Clean.
Page 392 Field Service Ver. 1.0 Jun. 2008 19. Image quality problem 19.3.30 Printer 4-color: uneven density in main scan direction A. Typical faulty images A02EF4C521DA B. Troubleshooting procedure Step Section Check item Result Action Transfer belt unit Fingerprints, oil, or other foreign YES Clean.
Page 393 19. Image quality problem Field Service Ver. 1.0 Jun. 2008 19.3.31 Printer 4-color: low image density A. Typical faulty images ABCDE ABCDE ABCDE ABCDE ABCDE A02EF4C516DA B. Troubleshooting procedure Step Section Check item Result Action Paper Paper is damp. YES Change paper to one just unwrapped from its package.
Page 394 Field Service Ver. 1.0 Jun. 2008 19. Image quality problem 19.3.32 Printer 4-color: poor color reproduction A. Typical faulty images A02EF4C527DA B. Troubleshooting procedure Step Section Check item Result Action Paper Paper is damp. YES Change paper to one just unwrapped from its package.
Page 395 19. Image quality problem Field Service Ver. 1.0 Jun. 2008 19.3.33 Printer 4-color: incorrect color image registration A. Typical faulty images A02EF4C512DA B. Troubleshooting procedure Step Section Check item Result Action Warning display The maintenance call mark is YES Take action according to the displayed on the panel.
Page 396 Field Service Ver. 1.0 Jun. 2008 19. Image quality problem 19.3.34 Printer 4-color: void areas, white spots A. Typical faulty images Void areas White spots A02EF4C523DA B. Troubleshooting procedure Step Section Check item Result Action Image check There are void areas at the front P.355 side or high density section.
Page 397 19. Image quality problem Field Service Ver. 1.0 Jun. 2008 19.3.35 Printer 4-color: colored spots A. Typical faulty images A02EF4C509DA B. Troubleshooting procedure Step Section Check item Result Action Imaging unit The surface of the PC drum is YES Change imaging unit. scratched.
Page 398 Field Service Ver. 1.0 Jun. 2008 19. Image quality problem 19.3.36 Printer 4-color: poor fusing performance, offset A. Typical faulty images Poor fusing performance Offset A02EF4C528DA B. Troubleshooting procedure Step Section Check item Result Action Paper Paper type does not match. YES Change the setting.
Page 399 19. Image quality problem Field Service Ver. 1.0 Jun. 2008 19.3.37 Printer 4-color: brush effect, blurred image A. Typical faulty images Brush effect Blurred image A02EF4C529DA B. Troubleshooting procedure Step Section Check item Result Action Paper Paper is damp. YES Change paper to one just unwrapped from its package.
Page 400 Field Service Ver. 1.0 Jun. 2008 19. Image quality problem 19.3.38 Printer 4-color: back marking A. Typical faulty images A02EF4C530DA B. Troubleshooting procedure Step Section Check item Result Action 2nd image trans- Image transfer roller is scratched or YES Change transfer roller unit. fer roller unit dirty.
Page 401 19. Image quality problem Field Service Ver. 1.0 Jun. 2008 19.3.39 Printer 4-color: uneven image A. Typical faulty images A02EF4C525DA B. Troubleshooting procedure Step Section Check item Result Action Toner cartridge The toner cartridge of every color Re-install it. is surely installed. PH unit The PH unit is surely installed.
Page 402: Parts Layout Drawing
Field Service Ver. 1.0 Jun. 2008 20. Parts layout drawing Appendix 20. Parts layout drawing 20.1 Main body 20.1.1 Scanner section [18] [17] [16] [15] [14] [13] [12] [11] [10] A02FF5C506DA Scanner motor (M201) [10] BCRU board (BCRUB) MFBU board (MFBUB) [11] Original cover sensor (PS205) RAMU board (RAMUB) [12] CCDU board (CCDUB)
Page 403 20. Parts layout drawing Field Service Ver. 1.0 Jun. 2008 20.1.2 Engine section A02FF5C501DA Fusing cooling fan motor (FM13) Cooling fan motor/1 (FM16) Fusing cover cooling fan motor (FM11) Power supply cooling fan motor (FM8) Suction fan motor (FM10) Exhaust fan motor (FM14)
Page 404 Field Service Ver. 1.0 Jun. 2008 20. Parts layout drawing [13] [12] [11] [10] A02FF5C502DA Control panel Erase lamp/Y (EL/Y) Right door switch (MS5) Waste toner full sensor (PS8) Front door switch/1 (MS3) [10] DC power supply (DCPU) Front door switch/2 (MS4) [11] Printer control board (PRCB) Erase lamp/K (EL/K) [12] Service EEPROM board (SVERB)
Page 405 20. Parts layout drawing Field Service Ver. 1.0 Jun. 2008 [16] [17] [15] [14] [13] [12] [11] [10] A02FF5C503DA Fusing motor (M2) [10] Main power switch (SW1) 2nd image transfer pressure retraction [11] Total counter (TCT) motor (M5) IDC registration sensor/YC (IDCS/YC) [12] Transport motor (M1) IDC registration sensor/MK (IDCS/MK) [13] Color dev.
Page 406 Field Service Ver. 1.0 Jun. 2008 20. Parts layout drawing [15] [16] [14] [13] [12] [11] [10] A02FF5C504DA 2nd image transfer welding alienation Transfer belt pressure retraction clutch sensor (PS36) (CL3) Fusing pressure retraction sensor (PS37) [10] Transfer belt retraction sensor (PS6) Fusing loop detect sensor (PS3) [11] Color dev.
Page 407 20. Parts layout drawing Field Service Ver. 1.0 Jun. 2008 20.1.3 Tray 1 A02FF5C505DA Tray 1 paper feed clutch (CL2) Tray 1 FD paper size detect board (PSDTB/1) Tray 1 paper empty sensor (PS10) Tray 1 near empty sensor (PS11) Tray 1 CD size detect sensor (PS9) Tray 1 device detection sensor (PS12)
Page 408 Field Service Ver. 1.0 Jun. 2008 20. Parts layout drawing 20.2 DF-612 (option) [20] [18] [19] [16] [17] [15] [14] [13] [12] [10] [11] A0EYF5C500DA Take-up motor (M1) [11] Registration sensor (PS8) Door open/close sensor (PS10) [12] Exit roller retraction solenoid (SD1) Exit/turnover clutch (CL3) [13] Print lamp board (PLB)
Page 409 20. Parts layout drawing Field Service Ver. 1.0 Jun. 2008 20.3 MB-502 (option) A0EPF5C500DA FD size sensor/3 (PS22) Paper width detection resistor (VR1) FD size sensor/2 (PS21) Manual pick-up solenoid (SD2) FD size sensor/1 (PS20) Paper feed clutch (CL5) Paper empty sensor (PS13) Lift-up position sensor (PS14)
Page 410 Field Service Ver. 1.0 Jun. 2008 20. Parts layout drawing 20.4 PC-105 (option) [12] [14] [13] [11] [10] 4067F5C500DA Door set sensor (PS5) Paper size detect board (PSDTB) Vertical transport sensor (PS8) PC control board (PCCB) Paper take-up sensor (PS9) [10] CD size detect sensor/2 (PS3) Paper empty sensor (PS6)
Page 411 20. Parts layout drawing Field Service Ver. 1.0 Jun. 2008 20.5 PC-104/204 (option) [26] [28] [27] [25] [22] [24] [21] [23] [20] [19] [18] [10] [11] [17] [16] [15] [12] [14] [13] A093F5E502DA Tray3 door set sensor (PS111) [15] Tray4 lift-up motor (M125) Tray3 upper limit sensor (PS114) [16] Tray4 CD paper size sensor/2 (PS128) Tray3 vertical transport sensor (PS117)
Page 412 Field Service Ver. 1.0 Jun. 2008 20. Parts layout drawing 20.6 PC-405 (option) [24] [25] [23] [21] [20] [22] [19] [18] [17] [11] [16] [10] [15] [12] [13] [14] A093F5E503DA Door sensor (PS5) [14] Shift tray empty sensor (PS9) Vertical transport sensor (PS2) [15] Shift tray stop sensor (PS11) Lift-up upper sensor (PS4) [16] Shift tray home sensor (PS12)
Page 413 20. Parts layout drawing Field Service Ver. 1.0 Jun. 2008 20.7 AD-505 A0ENF5C500DA Duplex unit set sensor (PS1) Duplex unit control board (DCB) Duplex unit transport motor (M2) Switchback motor (M1)
Page 414 Field Service Ver. 1.0 Jun. 2008 20. Parts layout drawing 20.8 JS-505 (option) [13] [14] [15] [12] [11] [10] A083F5C500DA Route change motor (M3) Lower tray paper full detect board/PR (T1FDTB/PR) Route change home sensor (PS4) [10] JS control board (JSCB) Pressure/retraction home sensor (PS5) [11] Transport Motor (M1) Shift motor (M2)
Page 415: Connector Layout Drawing
21. Connector layout drawing Field Service Ver. 1.0 Jun. 2008 21. Connector layout drawing Description ➀ Number of pin Possible to confirm by removing external cover. Not possible to confirm by removing external cover. [17] [16] [15] [14] [13] [12] [11] [10] A02FF5C508DA...
Page 416: Timing Chart
Field Service Ver. 1.0 Jun. 2008 22. Timing chart 22. Timing chart 22.1 Main body Color mode/A4 or 8 x 11/tray1 Print request received Pre-rotation Post-rotation Polygon motor LD enable (Y/M/C) LD enable (K) Transfer belt retraction clutch (CL3) 2nd image transfer pressure retraction motor (M5) Color PC motor (M3) Reverse-rotation...
Page 417 22. Timing chart Field Service Ver. 1.0 Jun. 2008 22.2 DF-612 22.2.1 1-sided mode (A4 three sheets feeding)
Page 418 Field Service Ver. 1.0 Jun. 2008 22. Timing chart 22.2.2 2-sided mode (A4 three sheets feeding)
Page 419 22. Timing chart Field Service Ver. 1.0 Jun. 2008...
Page 420 SERVICE MANUAL FIELD SERVICE 2008.06 Ver. 1.0...
Page 421 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 422 Field Service Ver. 1.0 Jun. 2008 CONTENTS Standard controller Outline Controller specifications ..................1 Type ........................1 Maintenance Firmware upgrade ....................3 Preparations for firmware rewriting ............... 3 2.1.1 Items required ....................3 2.1.2 Writing data to compact flash................ 3 2.1.3 Checking version...................
Page 423 Field Service Ver. 1.0 Jun. 2008 Blank Page...
Page 424: Outline
Maximum Standard Size sizes Print speed 20 prints/min (color/monochrome, A4, 1-sided) Printer driver Konica Minolta • Windows 2000 Professional /Server (Service Pack 3 or later) PCL Driver • Windows XP Home Edition/Windows XP Professional, (PCL driver) Windows XP Professional x64 Edition •...
Page 425 1. Controller specifications Field Service Ver. 1.0 Jun. 2008 Printer driver Fax driver • Windows 2000 Professional /Server (Service Pack 3 or later) • Windows XP Home Edition/Windows XP Professional, Windows XP Professional x64 Edition • Windows Vista Home Basic/Home Premium/Ultimate/Business/ Enterprise, Windows Vista Home Basic/Home Premium/Ultimate/Business/ Enterprise x64 Edition...
Page 426: Maintenance
Field Service Ver. 1.0 Jun. 2008 2. Firmware upgrade Maintenance Firmware upgrade Preparations for firmware rewriting 2.1.1 Items required • Drive which enables writing/reading of compact flash • Compact flash (service tool) 2.1.2 Writing data to compact flash 1. Prepare firmware data. 2.
Page 427: Firmware Rewriting Procedures
2. Firmware upgrade Field Service Ver. 1.0 Jun. 2008 Firmware rewriting procedures NOTE • NEVER remove or insert the compact flash card with the machine power turned • Before upgrading the firmware, confirm that no jobs remain within the machine. 2.2.1 Controller 1.
Page 428 Field Service Ver. 1.0 Jun. 2008 2. Firmware upgrade 7. Remove the compact flash card [1] from the slot. A02FF2C526DA 8. Reinstall the cover of the slot. 9. Turn ON the main power switch and the sub power switch. 10. Select [Admin.] → [Firmware Version]. 11.
Page 429 2. Firmware upgrade Field Service Ver. 1.0 Jun. 2008 Blank Page...
Page 430: Troubleshooting
Field Service Ver. 1.0 Jun. 2008 3. Troubleshooting of network functions Troubleshooting Troubleshooting of network functions Troubleshooting by condition A. Error indications (icons): POP3 reception anomalies Condition Possible cause Action to be taken When the icon is dis- Failed to receive a •...
Page 431 3. Troubleshooting of network functions Field Service Ver. 1.0 Jun. 2008 D. Assistant tool for C200 Condition Possible cause Action to be taken The Assistant tool for No IP address is set to the • Set an IP address. C200 cannot be con- machine.
Page 432 Field Service Ver. 1.0 Jun. 2008 3. Troubleshooting of network functions Condition Possible cause Action to be taken Input data is cleared when For some browsers, items a registration error occurs. displayed with “*” such as – password may be cleared. Entered data is cleared Depending on the when a registration error...
Page 433 3. Troubleshooting of network functions Field Service Ver. 1.0 Jun. 2008 Blank Page...
Page 434 SERVICE MANUAL FIELD SERVICE 2008.06 Ver. 1.0...
Page 435 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 436 Field Service Ver. 1.0 Jun. 2008 CONTENTS FK-507 Outline Product specifications ..................... 1 Maintenance Other ........................5 Disassembly/adjustment prohibited items ............5 Connection ......................6 Disassembly/assembly.................... 7 FAXU board (with G3 multi port option) ..............7 Ni-MH battery replacement................... 9 Adjustment/Setting How to use the adjustment section ...............
Page 437 Field Service Ver. 1.0 Jun. 2008 Settings in the System Input................24 7.3.1 Software Switch Setting................24 Settings in the List Output .................. 25 7.4.1 Protocol Trace..................... 25 Settings in the FAX Settings ................25 7.5.1 Self-Telephone #..................25 Soft Switch ......................26 Soft Switches Disclosed to Users (Screen Setting)..........
Page 438: Outline
Field Service Ver. 1.0 Jun. 2008 1. Product specifications Outline Product specifications A. Type Memory capacity 64 MB Communication mode G3/ECM Scanning resolution 8 x 3.85 line/mm (main line x feed line) 8 x 7.7 line/mm 8 x 15.4 line/mm 16 x 15.4 line/mm Data transmission rate G3 / ECM: 2.4 Kbps to 33.6 Kbps...
Page 439 1. Product specifications Field Service Ver. 1.0 Jun. 2008 B. List of functions Function bizhub C200 High speed scanning High speed printout (20 ppm/A4) Speed ECM mode (3 sec approx./Std document) High speed half tone Super fine mode Half tone transmission...
Page 440 Field Service Ver. 1.0 Jun. 2008 1. Product specifications Function bizhub C200 Activity report (TX/RX) Transmission report Incompleted transmission report (with document merge) Serial broadcast report (with document merge) Report functions Account list One-touch list Fax program list Bulletin board list...
Page 441 1. Product specifications Field Service Ver. 1.0 Jun. 2008 Function bizhub C200 ⎯ Remote diagnostics (CSRC) Self diagnostics Counter per application In-file image data transmission Switch display of communication error code Change standard zoom ratio Adjust touch panel registration Adjust ADF zoom ratio (main/sub)
Page 442: Maintenance
Field Service Ver. 1.0 Jun. 2008 2. Other Maintenance Other Disassembly/adjustment prohibited items A. Paint-locked screws NOTE • To prevent loose screws, a screw lock in blue or green series color is applied to the screws. • The screw lock is applied to the screws that may get loose due to the vibrations and loads created by the use of machine or due to the vibrations created during transportation.
Page 443: Connection
3. Connection Field Service Ver. 1.0 Jun. 2008 Connection • Connect cables from the phone line and other devices with the system as shown below. Standard machine [1] [2] Right side of the machine Machine mounted options Rear side of the machine A0F0F2E012DA Name Connect to...
Page 444: Disassembly/Assembly
Field Service Ver. 1.0 Jun. 2008 4. Disassembly/assembly Disassembly/assembly FAXU board (with G3 multi port option) 1. Remove the IR rear cover. See P.44 of the main body service manual. 2. Remove seven screws [1], and remove the MFBU shield cover [2]. A0F0F2C006DA 3.
Page 445 4. Disassembly/assembly Field Service Ver. 1.0 Jun. 2008 5. Remove the cable from the edge cover [1] of the FAX mounting plate. 6. Disconnect the connector [2], remove four screws [3], and remove the FAXU board [4]. NOTE • Connect the connector located on the ferrite core side to the FAXU board.
Page 446: Ni-Mh Battery Replacement
Field Service Ver. 1.0 Jun. 2008 4. Disassembly/assembly Ni-MH battery replacement 1. Check on the screen that the memory capacity still available for use reads 100%. NOTE • If the memory capacity does not read 100%, let the machine output contents of the memory or wait until the machine completes transmission.
Page 447 4. Disassembly/assembly Field Service Ver. 1.0 Jun. 2008 7. Turn ON the main power switch. NOTE • After the Ni-MH battery has been replaced with a new one, be sure to turn ON the main power switch. • Discard the used battery in accordance with the corresponding local regulations and NEVER discard it or let it discharge on the user’s premises.
Page 448: Adjustment/Setting
Field Service Ver. 1.0 Jun. 2008 5. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance checks Before attempting to solve the customer problem, the following advance checks must be made.
Page 449: Utility Mode
6. Utility Mode Field Service Ver. 1.0 Jun. 2008 Utility Mode Utility Mode function tree • The function tree is shown to comply with the format displayed on the screen. NOTE • The following function tree shows only the fax-related functions. •...
Page 450 Field Service Ver. 1.0 Jun. 2008 6. Utility Mode Utility Ref. page Admin. Fax Settings Self-Telephone # Self-Telephone # 1 Information 1 PBX Connect. Mode 1 Dialing Method 1 P.18 Self-Telephone # Self-Telephone # Info 2 Information 2 PBX Connect. Mode 2 Dialing Method 2 TX Settings TSI Registration...
Page 451: Utility Mode Function Setting Procedure
6. Utility Mode Field Service Ver. 1.0 Jun. 2008 Utility Mode function setting procedure 6.2.1 Procedure 1. Press the Utility/Counter key. 2. The Utility Mode screen will appear. A02FF3E516DA 6.2.2 Exiting • Touch the [OK] key. 6.2.3 Changing the setting value in Utility Mode functions •...
Page 452: Settings In The User Settings
Field Service Ver. 1.0 Jun. 2008 6. Utility Mode Settings in the User Settings 6.3.1 Display Settings A. Default Fax Screen Functions • To set the screen which is preferentially displayed when in fax mode. • The default setting is “One-Touch”. Setting/ Procedure “One-Touch”...
Page 453: Settings In The Admin. (Administrator Management)
6. Utility Mode Field Service Ver. 1.0 Jun. 2008 Settings in the Admin. (Administrator Management) • The Admin. setting will be available by entering the administrator password (8 digits) set by the Admin. setting or Service Mode. (The administrator password is initially set to “12345678.”) 6.5.1 Document Management A.
Page 454: Fax Settings
Field Service Ver. 1.0 Jun. 2008 6. Utility Mode (3) Reception user box Functions • A reception user box specifically for documents containing special information, such as Fcodes, can be created, and the reception method can be specified. 1. Touch the [RX Document]. 2.
Page 455: Tx Settings
6. Utility Mode Field Service Ver. 1.0 Jun. 2008 D. Self-Telephone # information Functions • To register information required for fax communication, including the telephone number of the local fax machine, whether or not a PBX is available, and the type of line. 1.
Page 456: Report Settings
Field Service Ver. 1.0 Jun. 2008 6. Utility Mode B. Delete User Box Functions • To delete a user box that has previously been registered. 1. Touch the [Delete User Box]. Setting/ 2. Select the private box to be deleted. Procedure 3.
Page 457: Software Switch Setting
6. Utility Mode Field Service Ver. 1.0 Jun. 2008 6.5.6 Software Switch Setting Functions • To specify the value (mode, bit, HEX) for software DIPSW to suit the purpose of the use, and to change the machine status. • Only software DIPSW available of setting by the user (administrator) are described here.
Page 458 Field Service Ver. 1.0 Jun. 2008 6. Utility Mode (2) For scan/fax settings Mode Setting item • Specifying settings concerning the position of the transmission source information and concerning password communications • Specifying settings for inserting the recipient’s name in the original •...
Page 459 6. Utility Mode Field Service Ver. 1.0 Jun. 2008 (4) For copy settings Mode Setting item • Specifying settings for the main application • Specifying settings for using copy mode operations • Specifying whether or not the number of copies are limited •...
Page 460: Service Mode
Field Service Ver. 1.0 Jun. 2008 7. Service Mode Service Mode Service Mode function setting procedure NOTE • Ensure appropriate security for Service Mode function setting procedures. They should NEVER be shown to any unauthorized person not involved with service jobs.
Page 461: Service Mode Function Tree
7. Service Mode Field Service Ver. 1.0 Jun. 2008 Service Mode function tree • The function tree is shown to comply with the format displayed on the screen. NOTE • The following function tree shows only the fax-related functions. • Keys displayed on screens are different depending on the setting. Ref.
Page 462: Settings In The List Output
Field Service Ver. 1.0 Jun. 2008 7. Service Mode Settings in the List Output 7.4.1 Protocol Trace Functions • To produce an output of a protocol information during fax transmission. 1. Call the Service Mode on the screen. Setting/ 2. Touch [List Output] → [Protocol Trace]. Procedure 3.
Page 463: Soft Switch
8. Soft Switch Field Service Ver. 1.0 Jun. 2008 Soft Switch Soft Switches Disclosed to Users (Screen Setting) Utility Mode User System Language Selection 7 to 2 Settings Settings Measurement Unit Setting Paper Tray Priority Tray 7 to 4 Setting Auto Tray Switch ON/OFF No Matching Paper in Tray Setting Paper Type/Size Setting...
Page 464 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch Utility Mode User Printer Settings Print Reports PS Font List Settings User Confirmation Beep 7 to 5 Management Alarm Volume 4 to 2 Line Monitor Sound 7 to 5 Job Complete Beep 4 to 2 Panel Cleaning Dehumidify...
Page 465 8. Soft Switch Field Service Ver. 1.0 Jun. 2008 Utility Mode Admin. System Expert Image Initialize + Settings Adjustment Stabilization Stabilization Image Stabilization Color Reg. Cyan Adjustment Magenta Yellow Gradation Copy Adjustment Printer (Gradation) Printer (Resolution) Paper Size/Type Counter Administrator Administrator Password Settings Activity Report E-Mail TX...
Page 466 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch Utility Mode Admin. Network Basic Settings DHCP Settings IP Address Subnet Mask Gateway Network Board Set 7, 6, 5 DNS Settings Machine Name SMTP TX Settings SMTP RX Settings POP3 Settings Scanner Activity Report Settings...
Page 467: List Of Defaults
8. Soft Switch Field Service Ver. 1.0 Jun. 2008 List of Defaults MODE (For (For Remark U.S.) Europe) TSI, Password, Memory TX * Dest. insert Reports * Broadcast TX result report * Memory time * (Undefined) (Undefined) G3-1 non-selectable cassette G3-2 non-selectable cassette Network non-selectable cassette Reports non-selectable cassette...
Page 468 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch MODE (For (For Remark U.S.) Europe) Setting stop/start printing * (Undefined) Binary coding, T.6 coding, JBIG, V.34JBIG, External telephone ECM mode, Audio response Redialing interval # of resending doc., Redialing non-answered call, No. of rings, TSI/CSI reg- istration, PSTN port automatic selection * RTN sending error trace threshold, TX special processing, T4 timer, Action against abnormal overseas communications, RTN reception processing,...
Page 469 8. Soft Switch Field Service Ver. 1.0 Jun. 2008 MODE (For (For Remark U.S.) Europe) Detect continuous ringer, Ringer detection frequency (PSTN1) Process to be carried out when 2nd dialing tone timeout is detected, 1300 Hz reception sensitivity switching (PSTN1) Posed insertion, Prefix # (PSTN1) * (Undefined) (Undefined)
Page 470 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch MODE (For (For Remark U.S.) Europe) DP make rate (PSTN1) (Undefined) DP make rate (PSTN2) (Undefined) Ringer detection counts (PSTN2) * (Undefined) Insert dummy data before PIX (Undefined) Stamp, Trim print paper leading edge, Remote copy print order Print image reduction, Division * Print paper selection * (Undefined)
Page 471 8. Soft Switch Field Service Ver. 1.0 Jun. 2008 MODE (For (For Remark U.S.) Europe) ACS Parameter setting for the book scanner * Main scan direction size detection threshold Wait time after lamp lights until main scan direction size detection starts Main scan direction size detection threshold (Undefined) Re-shading interval (first time)
Page 472 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch MODE (For (For Remark U.S.) Europe) Edit data when forwarding received documents APOP authentication, SMTP authentication, HTTP server, SSL * IP relay function * IP relay result timeout processing, Default station * SMTP authentication reception * TCP/IP, LPD, RAW port, FTP, SNMP * (Undefined)
Page 473 8. Soft Switch Field Service Ver. 1.0 Jun. 2008 MODE (For (For Remark U.S.) Europe) (Undefined) Brightness for color quality adjustment * Contrast for color quality adjustment * Saturation for color quality adjustment * Red for color quality adjustment * Green for color quality adjustment * Blue for color quality adjustment * Yellow for color quality adjustment *...
Page 474 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch MODE (For (For Remark U.S.) Europe) (Undefined) Destination display screen, Specify full-dial TX, Specify broadcast TX * Fax registration restriction and destination display, Setting confirmation screen for broadcast TX * Specify delete key operation, Display when pressing one-touch, Comm. mode initial value, Antidew processing, PB/DP auto detection key * (Undefined) Display file forwarding key, Sound patterns for alarm buzzer...
Page 475 8. Soft Switch Field Service Ver. 1.0 Jun. 2008 MODE (For (For Remark U.S.) Europe) (Undefined) Soft time adjustment value (V.17, V.27 ter) Soft time adjustment value (V.29) CFR-PIX interval T1 timer for auto-TX T1 timer for auto-RX T1 timer for manual TX T1 timer for manual RX T1 timer for auto-TX of polling T1 timer for manual TX of polling...
Page 476 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch MODE (For (For Remark U.S.) Europe) (Undefined)
Page 477: List Of Soft Switches
8. Soft Switch Field Service Ver. 1.0 Jun. 2008 List of Soft Switches NOTE • If no bit settings are given in the soft switch list that follows, the factory settings for those particular bits are fixed and should never be changed. : Default settings of U.S.
Page 478 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: A8 1 0 1 0 1 0 0 0 Logic Feature Description Print communication activity report automati- “No”...
Page 479 8. Soft Switch Field Service Ver. 1.0 Jun. 2008 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 06 0 0 0 0 0 1 1 0 Logic Feature Description Selects holding time of Bit 3-0: 0000 incompleted TX document Delete file from mem-...
Page 480 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: F0 1 1 1 1 0 0 0 0 Logic Feature Description Cassette-specified Cannot Can print printing (G3-2: Tray 1) print Cassette-specified Cannot...
Page 481 8. Soft Switch Field Service Ver. 1.0 Jun. 2008 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: F0 1 1 1 1 0 0 0 0 Logic Feature Description Cassette-specified Cannot Can print printing (Report: Tray 1) print Cassette-specified Cannot...
Page 482 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 8A 1 0 0 0 1 0 1 0 Logic Feature Description Color default value * Bit 7-6: Black Gray scale Specify default value of...
Page 483 8. Soft Switch Field Service Ver. 1.0 Jun. 2008 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 00 0 0 0 0 0 0 0 0 Logic Feature Description Select initial value of TSI * Bit 3-0: 0000 TSI 1 0001...
Page 484 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 46 0 1 0 0 0 1 1 0 Logic Feature Description Density * Bit 7-4: 0000 1 (Light) 0001 0010...
Page 485 8. Soft Switch Field Service Ver. 1.0 Jun. 2008 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:40 0 1 0 0 0 0 0 0 Logic Feature Description Displays # of reports. “Yes” displays # of pages on phone line in addition to ordinary # of papers.
Page 486 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: D1 1 1 0 1 0 0 0 1 Logic Feature Description TX forwarding to adminis- Disable Enable trator.
Page 487 8. Soft Switch Field Service Ver. 1.0 Jun. 2008 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 04 0 0 0 0 0 1 0 0 Logic Feature Description Select ID display order: Bit 7-5: Pattern 1: 1→2→3→4 Specifies priority order of Pattern 2: 3→4→1→2...
Page 488 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: D1 (For U.S.) 1 1 0 1 0 0 0 1 HEX: D0 (For Europe) Logic Feature Description Rotation TX * Rotate print of FAX RX.
Page 489 8. Soft Switch Field Service Ver. 1.0 Jun. 2008 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 00 0 0 0 0 0 0 0 0 Logic Feature Description Initial setting of 2-sided No 2- 2-sided TX * sided-TX...
Page 490 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: F8 1 1 1 1 1 0 0 0 Logic Feature Description Select FAX paper cas- sette (1st cassette). <*> Select FAX paper cas- sette (2nd cassette).
Page 491 8. Soft Switch Field Service Ver. 1.0 Jun. 2008 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: FE 1 1 1 1 1 1 1 0 Logic Feature Description 2-dim coding at TX. “No”: MH (Valid for G3 communication) “Yes”: MH + MR T.6 coding.
Page 492 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 3F 0 0 1 1 1 1 1 1 Logic Feature Description Select redialing interval 1. Bit 7-4: 0000 Not available 0001...
Page 493 8. Soft Switch Field Service Ver. 1.0 Jun. 2008 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 83 1 0 0 0 0 0 1 1 Logic Feature Description # of document Bit 7-6: resendings.
Page 494 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 82 1 0 0 0 0 0 1 0 Logic Feature Description Select threshold value for 32 lines 64 lines Specifies # of error lines as reference of RTN sending error trace.
Page 495 8. Soft Switch Field Service Ver. 1.0 Jun. 2008 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 10 (For U.S.) 0 0 0 1 0 0 0 0 HEX: 20 (For Europe) Logic Feature Description Select number of Bit 7-4:...
Page 496 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 28 0 0 1 0 1 0 0 0 Logic Feature Description Call hold guard timer. Bit 4-3: 1 hr 10 hr 24 hr...
Page 497 8. Soft Switch Field Service Ver. 1.0 Jun. 2008 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: C7 1 1 0 0 0 1 1 1 Logic Feature Description Select modem Bit 7-6: V.27 ter & V.29 capabilities.
Page 498 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 0D 0 0 0 0 1 1 0 1 Logic Feature Description Select upper limit of Bit 4-0: 00000 2400 bps transmission speed.
Page 499 8. Soft Switch Field Service Ver. 1.0 Jun. 2008 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 21 0 0 1 0 0 0 0 1 Logic Feature Description Declare size of print paper Bit 7-5: Not available Specifies declaration...
Page 500 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 7A 0 1 1 1 1 0 1 0 Logic Feature Description Time to be detected as no Bit 7-4: 0000 Not available...
Page 501 8. Soft Switch Field Service Ver. 1.0 Jun. 2008 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 0C 0 0 0 0 1 1 0 0 Logic Feature Description Select sending time of Bit 2-0: 2.0 sec ANSam.
Page 502 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 14 0 0 0 1 0 1 0 0 Logic Feature Description Pseudo-ringer sound (when Bit 7-0: 00001010 10 sec optional FAX/TEL switch board &...
Page 503 8. Soft Switch Field Service Ver. 1.0 Jun. 2008 MODE Factory setting bit 082 (PSTN1) HEX: 34 Bit: 7 6 5 4 3 2 1 0 0 0 1 1 0 1 0 0 112 (PSTN2) HEX: 24 Logic Feature Description Detect busy tone.
Page 504 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch MODE Factory setting bit 084 (PSTN1) Bit: 7 6 5 4 3 2 1 0 HEX:14 (For U.S.) 0 0 0 1 0 1 0 0 HEX: 28 (For Europe) 114 (PSTN2) Logic Feature Description...
Page 505 8. Soft Switch Field Service Ver. 1.0 Jun. 2008 MODE Factory setting bit 086 (PSTN1) Bit: 7 6 5 4 3 2 1 0 HEX: 4C 0 1 0 0 1 1 0 0 116 (PSTN2) Logic Feature Description Select RX attenuator. Bit 7-6: 0 dB •...
Page 506 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch MODE Factory setting bit 088 (PSTN1) Bit: 7 6 5 4 3 2 1 0 HEX: C0 1 1 0 0 0 0 0 0 118 (PSTN2) Logic Feature Description Select process mode at Contin- Gener- In logic “0,”...
Page 507 8. Soft Switch Field Service Ver. 1.0 Jun. 2008 MODE Factory setting bit 092 (PSTN1) Bit: 7 6 5 4 3 2 1 0 HEX: 70 0 1 1 1 0 0 0 0 122 (PSTN2) Logic Feature Description Send V.29 echo protection tone.
Page 508 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch MODE Factory setting bit 094 (PSTN1) Bit: 7 6 5 4 3 2 1 0 HEX: 0C 0 0 0 0 1 1 0 0 124 (PSTN2) Logic Feature Description Lock AGC in V.33 mode. Lock AGC in V.17 mode.
Page 509 8. Soft Switch Field Service Ver. 1.0 Jun. 2008 MODE Factory setting bit 096 (PSTN1) Bit: 7 6 5 4 3 2 1 0 HEX: 14 0 0 0 1 0 1 0 0 126 (PSTN2) Logic Feature Description Select time for setting CI Bit 5-4: 0.5 sec signal sending to ON.
Page 510 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch MODE Factory setting bit 098 (PSTN1) Bit: 7 6 5 4 3 2 1 0 HEX: 46 0 1 0 0 0 1 1 0 128 (PSTN2) Logic Feature Description Select start time of send- Bit 7-6: 0 sec ing CM signal.
Page 511 8. Soft Switch Field Service Ver. 1.0 Jun. 2008 MODE Factory setting bit 099 (PSTN1) Bit: 7 6 5 4 3 2 1 0 HEX: 88 1 0 0 0 1 0 0 0 129 (PSTN2) Logic Feature Description Select threshold value 1 Bit 7-4: 0000 for V.34 symbol rate.
Page 512 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch MODE Factory setting bit 212 (PSTN1) Bit: 7 6 5 4 3 2 1 0 HEX: 40 (For U.S.) 0 1 0 0 0 0 0 0 HEX: 00 (For Europe) 232 (PSTN2) Logic Feature...
Page 513 8. Soft Switch Field Service Ver. 1.0 Jun. 2008 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 19 (For U.S.) 0 0 0 1 1 0 0 1 HEX: 15 (For Europe) Logic Feature Description Select upper limit of cut-off Bit 7-5:...
Page 514 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch Logic Feature Description Printing specification of Start Start received document. printing printing after after receiving receiv- first page. ing all pages. NOTE • The features with (*) are settable by users. <*>: Soft switch setting...
Page 515 8. Soft Switch Field Service Ver. 1.0 Jun. 2008 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 00 0 0 0 0 0 0 0 0 Logic Feature Description Specify how to detect From From tray “From print paper”...
Page 516 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 80 1 0 0 0 0 0 0 0 Logic Feature Description Detect dial tone (DT) MODE Factory setting bit Bit: 7 6 5 4...
Page 517 8. Soft Switch Field Service Ver. 1.0 Jun. 2008 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 07 0 0 0 0 0 1 1 1 Logic Feature Description Soft timer adjustment Bit 7-0: 00000000 Not available value between DCS and 00000001 5 msec...
Page 518 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 23 0 0 1 0 0 0 1 1 Logic Feature Description T1 timer for automatically Bit 7-0: 00000000 Not available sending packets 00000001 1 sec...
Page 519 8. Soft Switch Field Service Ver. 1.0 Jun. 2008 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 23 0 0 1 0 0 0 1 1 Logic Feature Description T1 timer for manually Bit 7-0: 00000000 Not available sending packets 00000001 1 sec...
Page 520 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 23 0 0 1 0 0 0 1 1 Logic Feature Description T1 timer for automatically Bit 7-0: 00000000 Not available sending polling packets 00000001 1 sec...
Page 521 8. Soft Switch Field Service Ver. 1.0 Jun. 2008 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX:07 0 0 0 0 0 1 1 1 Logic Feature Description Interval between PIX and Bit 7-0: 00000000 Not available post command 00000001 45 msec...
Page 522 Field Service Ver. 1.0 Jun. 2008 8. Soft Switch Logic Feature Description Destination machine confir- Bit 3-0: 0000 Not available • If the dialed num- mation transmission CSI 0001 1 digit ber does not match comparison digits. <*> 0010 2 digits the digit quantity specified with this 0011...
Page 523 8. Soft Switch Field Service Ver. 1.0 Jun. 2008 MODE Factory setting bit Bit: 7 6 5 4 3 2 1 0 HEX: 53 0 1 0 1 0 0 1 1 Logic Feature Description Destination machine confir- Bit 7-0: 01000001 A mation transmission special 01000010 B...
Page 524: Diagnosis By Alarm Code
Field Service Ver. 1.0 Jun. 2008 9. Troubleshooting Troubleshooting Troubleshooting Diagnosis by alarm code • This section shows diagnoses of system troubles by alarm codes and their remedies. • The default setting for diagnostic codes is “Do not display codes.” If you experience errors frequently, setup the soft switch (MODE 020) to display diagnostic codes.
Page 525: Communication Error Codes
9. Troubleshooting Field Service Ver. 1.0 Jun. 2008 Communication error codes NOTE • Cause - Re: Remote, Li: Line, Lo: Local 9.2.1 Errors in operations Code Description Cause Remedy Re Li Lo • Received DIS but no doc- Error in operation Reload a document and retry ument in local terminal •...
Page 526: Terminal Alarm
Field Service Ver. 1.0 Jun. 2008 9. Troubleshooting 9.2.2 Terminal alarm Code Description Cause Remedy Re Li Lo • Memory overflow or nearly Memory overflows or Reset the terminal alarm and full nearly full ask the remote end for resending. •...
Page 527 9. Troubleshooting Field Service Ver. 1.0 Jun. 2008 Code Description Cause Remedy Re Li Lo • Received DIS or DTC 3 Failure in remote Try another remote machine. times while waiting for machine response to TCF Line failure Try another line. •...
Page 528 Field Service Ver. 1.0 Jun. 2008 9. Troubleshooting 9.2.4 Communication errors (RX) Code Description Cause Remedy Re Li Lo • Protocol failure in V.34 Failure in remote Try another remote machine. sequence machine Line failure Try another line. • T1 timeout while waiting Failure in remote Try another remote machine.
Page 529 9. Troubleshooting Field Service Ver. 1.0 Jun. 2008 Code Description Cause Remedy Re Li Lo • RX command error (with- Failure in remote Check the status of the out cutting off carrier) machine remote machine. • Interrupted page reception Failure in remote Try another remote machine.
Page 530 Field Service Ver. 1.0 Jun. 2008 9. Troubleshooting 9.2.6 Internet Fax (E-mail) transmission / TX to E-mail Error code Possible cause Action to be taken E4DXXX The machine cannot connect to a mail Set an SMTP server address. server as the SMTP server address has not been set.
Page 531 9. Troubleshooting Field Service Ver. 1.0 Jun. 2008 9.2.7 Internet Fax (E-mail) reception Error code Possible cause Action to be taken E40XXX The machine cannot connect to a mail Check the POP3 server address. server as the POP3 server address has not Check that the POP3 server is operating been set correctly.
Page 532 Field Service Ver. 1.0 Jun. 2008 9. Troubleshooting 9.2.9 IP Relay Error code Possible cause Action to be taken E4FFFE The fixed time passed without confirmation Confirm whether the other party received. of transmission by the relay machine. (Result notification was not received from the IP relay machine within the fixed time.) E53XXX The machine cannot transmit the document...
Page 533: Diagnosis By Symptoms
9. Troubleshooting Field Service Ver. 1.0 Jun. 2008 Diagnosis by symptoms • Possible causes of various problems and their remedies are shown below. Carry out troubleshooting according to this table. Item Symptom Cause Remedy Received Printed image is excessively YES Go to item 2. image is stretched in the copy mode? NO Failure in remote terminal (improper...
Page 534 Field Service Ver. 1.0 Jun. 2008 9. Troubleshooting Item Symptom Cause Remedy Any improvement after replacing YES Replace the imaging unit. Received the imaging unit? image is too NO For details see main service manual light or faded. “Image quality problem”. Received Are characters of copied image or YES Failure in the remote side (improper...
Page 535 9. Troubleshooting Field Service Ver. 1.0 Jun. 2008 Item Symptom Cause Remedy Cannot go to Is the password checked? YES Go to item 2 “Sending” nor NO Go to item 3. “Receiving” Is the password correct? YES Disable password check and Go to item modes NO Match the password.
Page 536 Field Service Ver. 1.0 Jun. 2008 9. Troubleshooting Item Symptom Cause Remedy Cannot send YES Go to item 2 Is the external telephone in on- dial number hook status? NO Set the handset on-hook. from 10 key Is the line type specified cor- YES Go to item 3.
Page 537 9. Troubleshooting Field Service Ver. 1.0 Jun. 2008 Item Symptom Cause Remedy Image mem- Proceed to the following proce- YES Normal ory (memory dure. Is the image memory NO Go to item 2 stored for TX backed up? image) is not TX: Disconnect the line cable and proceed a quick memory backed up.
Page 538: Troubleshooting Of Network Function
Field Service Ver. 1.0 Jun. 2008 9. Troubleshooting Troubleshooting of network function 9.4.1 Error indications (Icons): POP3 reception anomalies Item Condition Possible cause Action to be taken When the icon is dis- Failed to receive a document Confirm that the POP3 user name, played at the bottom of using POP3.
Page 539 9. Troubleshooting Field Service Ver. 1.0 Jun. 2008 9.4.3 Internet Fax (IP-TX) Transmission Item Condition Possible cause Action to be taken Transmission is unsuc- The connection has some Check the LED indicator and connec- cessful. defects. tion at the network hub or switch. The volume of the image data is •...
Page 540: Assistant Tool For C
Field Service Ver. 1.0 Jun. 2008 9. Troubleshooting Item Condition Possible cause Action to be taken The machine receives The size of the mail is so large • Delete the mail in question from the the same document that the connection with the server by receiving it alternatively repeatedly.
Page 541 9. Troubleshooting Field Service Ver. 1.0 Jun. 2008 Item Condition Possible cause Action to be taken Screen is not dis- The browser size is too small. Increase the browser size. played properly. Font size is wrong. Set proper font sizes for PC and browser. Items not included in Items not included in device device configuration...
Page 542 Field Service Ver. 1.0 Jun. 2008 9. Troubleshooting 9.4.7 Others (Network device related) Item Condition Possible cause Action to be taken When the power Failure in PKG connection Reattach MEMU/1 or MEMU/2. switch is on, Unit error Replace MEMU/1 or MEMU/2. [ERROR!!] displays on the touch panel screen.
Page 543 9. Troubleshooting Field Service Ver. 1.0 Jun. 2008 Blank Page...
Page 544 SERVICE MANUAL FIELD SERVICE 2008.06 Ver. 1.0...
Page 545 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 546 Field Service Ver. 1.0 Jun. 2008 CONTENTS DF-612/SP-503/MS-501 Outline Product specification ....................1 Maintenance Periodical check ...................... 5 Maintenance procedure (Periodical check parts) ..........5 2.1.1 Separation roller.................... 5 2.1.2 Feed roller/pick-up roller ................8 2.1.3 Regist rollers/exit rollers................9 Other ........................
Page 547 Field Service Ver. 1.0 Jun. 2008 Adjustment/Setting How to use the adjustment section ............... 33 Service Mode ......................34 Service Mode setting procedure................. 34 ADF Adjustment ....................34 5.2.1 Zoom......................34 5.2.2 Feed......................35 5.2.3 Regist Loop....................37 5.2.4 Erasure Width ..................... 37 5.2.5 Paper Passage ...................
Page 548: Outline
Field Service Ver. 1.0 Jun. 2008 1. Product specification Outline Product specification A. Type Name Reverse automatic document feeder Type Image reading section Sheet-through system Turnover section Switchback system Exit section Straight exit system Installation Screw cramp to the main unit Document alignment Center Document loading...
Page 549 1. Product specification Field Service Ver. 1.0 Jun. 2008 D. Paper feed prohibited originals • If fed, trouble occurrence will be highly possible. Type of original Possible trouble Sheets stapled or clipped together Paper feed failure, damaged sheet, defective drive mechanism due to jammed staples or clips Book original Paper feed failure, damaged sheet...
Page 550 Field Service Ver. 1.0 Jun. 2008 1. Product specification F. Mixed original feed chart For metric Max. original 297 mm 257 mm 210 mm 182 mm 148 mm size Mixed original size 297 mm 257 mm 210 mm 182 mm 148 mm For inch Max.
Page 551 1. Product specification Field Service Ver. 1.0 Jun. 2008 Blank Page...
Page 552: Maintenance
Field Service Ver. 1.0 Jun. 2008 2. Periodical check Maintenance Periodical check Maintenance procedure (Periodical check parts) NOTE • The alcohol described in the cleaning procedure of maintenance represents the isopropyl alcohol. 2.1.1 Separation roller A. Periodically cleaning parts/cycle • Separation roller: Every 30,000 originals feed B.
Page 553 2. Periodical check Field Service Ver. 1.0 Jun. 2008 D. Replacing procedure 1. Pull the lever [1] to open the feed cover [2]. 2. Raise the knob [3] and open the doc- ument guide [4]. A0EYF2C511DA 3. Unhook the tab [1] and remove the two arms [2].
Page 554 Field Service Ver. 1.0 Jun. 2008 2. Periodical check 5. Remove two screws [1] and the plate [2]. 6. Remove two springs [3], two bearing splits [4], and the separator roller [5]. A0EYF2C003DA...
Page 555: Feed Roller/Pick-Up Roller
2. Periodical check Field Service Ver. 1.0 Jun. 2008 2.1.2 Feed roller/pick-up roller A. Periodically cleaning parts/cycle • Feed roller: Every 30,000 originals feed • Pick-up roller: Every 30,000 originals feed B. Cleaning procedure 1. Open the feed cover [1]. A0EYF2C500DA 2.
Page 556: Regist Rollers/Exit Rollers
Field Service Ver. 1.0 Jun. 2008 2. Periodical check 2.1.3 Regist rollers/exit rollers A. Periodically cleaning parts/cycle • Regist rollers: Every 30,000 originals feed • Exit rollers: Every 30,000 originals feed B. Cleaning procedure 1. Open the feed cover [1]. A0EYF2C500DA 2.
Page 557: Other
3. Other Field Service Ver. 1.0 Jun. 2008 Other Disassembly/adjustment prohibited items A. Paint-locked screws NOTE • To prevent loose screws, a screw lock in blue or green series color is applied to the screws. • The screw lock is applied to the screws that may get loose due to the vibrations and loads created by the use of machine or due to the vibrations created during transportation.
Page 558: Disassembly/Assembly/Cleaning List (Other Parts)
Field Service Ver. 1.0 Jun. 2008 3. Other Disassembly/Assembly/Cleaning list (other parts) 3.2.1 Disassembly/Assembly parts list Section Part name Ref. page Front cover P.12 Exterior parts Rear cover/Rear left cover/Rear lower cover P.13 Document feed tray rear cover P.14 Auto document feeder unit P.15 Units Document feed tray...
Page 559: Disassembly/Assembly Procedure
3. Other Field Service Ver. 1.0 Jun. 2008 Disassembly/Assembly procedure 3.3.1 Front cover 1. Open the auto document feeder unit. 2. Remove three screws [1]. A0EYF2C005DA 3. Close the auto document feeder unit. 4. Open the feed cover [1]. A0EYF2C500DA 5.
Page 560: Rear Cover/Rear Left Cover/Rear Lower Cover
Field Service Ver. 1.0 Jun. 2008 3. Other 6. Remove the screw [1]. 7. Push to remove the three tabs [2] and then remove the front cover [3]. A0EYF2C007DA 3.3.2 Rear cover/Rear left cover/Rear lower cover 1. Open the feed cover [1]. A0EYF2C500DA 2.
Page 561: Document Feed Tray Rear Cover
3. Other Field Service Ver. 1.0 Jun. 2008 3. Remove five screws [1], and remove the rear cover [2]/rear left cover [3]. A0EYF2C505DA 4. Remove three screws [1], and remove the rear lower cover [2]. A0EYF2C008DA 3.3.3 Document feed tray rear cover 1.
Page 562: Auto Document Feeder Tray
Field Service Ver. 1.0 Jun. 2008 3. Other 3.3.4 Auto document feeder tray 1. Open the auto document feeder unit. 2. Remove six screws [1], and remove the rear cover [2] of the main body. A0EYF2C503DA 3. Remove the screw [1], and remove the cover [2].
Page 563: Document Feed Tray
3. Other Field Service Ver. 1.0 Jun. 2008 6. Remove two screws [1], and remove the auto document feeder unit [2]. A0EYF2C507DA 3.3.5 Document feed tray 1. Remove the front cover. See P.12 2. Remove the rear cover/rear left cover. See P.13 3.
Page 564: Adf Scanner Assy
Field Service Ver. 1.0 Jun. 2008 3. Other 3.3.6 ADF scanner assy 1. Remove the front cover. See P.12 2. Remove the rear cover/rear left cover/ rear lower cover. See P.13 3. Remove the document feed tray. See P.16 4. Remove the cooling fan. See P.27 5.
Page 565 3. Other Field Service Ver. 1.0 Jun. 2008 8. Remove two screws [1] and the bracket support [2]. A0EYF2C016DA 9. Remove three shoulder screws [1], three screws [2], and the ADF scanner assy [3]. NOTE • At reinstallation, note that the screw [2] (M3x14) at the position indicated by the arrow differs from the other two screws (M3x16).
Page 566: Feed Roller/Pick-Up Roller
Field Service Ver. 1.0 Jun. 2008 3. Other 3.3.7 Feed roller/pick-up roller 1. Open the feed cover [1]. A0EYF2C500DA 2. Remove two screws [1]. 3. Unhook two tabs [2], remove the feed cover [3]. A0EYF2C017DA 4. Unhook the spring [1]. A0EYF2C018DA...
Page 567 3. Other Field Service Ver. 1.0 Jun. 2008 5. Unhook two tabs [1], and remove two lock levers [2]. 6. Remove the knob [3]. A0EYF2C019DA 7. Remove the screw [1], and remove the sensor holder [2]. A0EYF2C020DA 8. Snap off the E-ring [1] at the front. A0EYF2C021DA...
Page 568 Field Service Ver. 1.0 Jun. 2008 3. Other 9. Snap off the E-ring [1] in the rear. 10. Disconnect the connector [2], remove the clutch [3] and gear [4]. A0EYF2C022DA 11. Remove the screw [1], and remove the ground terminal [2]. A0EYF2C023DA 12.
Page 569 3. Other Field Service Ver. 1.0 Jun. 2008 13. Remove the spring [1]. A0EYF2C025DA 14. Slide the shaft [1] toward the rear and then slide it to the front. Then, remove the feed roller/pick-up roller assy [2] from the frame top. A0EYF2C026DA 15.
Page 570: Transport Roller 1, 2
Field Service Ver. 1.0 Jun. 2008 3. Other 16. Remove two E-rings [1], and remove the shaft [2], and remove the pick-up roller [3]. A0EYF2C028DA 3.3.8 Transport roller 1, 2 1. Remove the ADF scanner assy. See P.17 2. Remove two screws [1], and remove the bottom cover [2]. 3.
Page 571: Df Control Board (Dfcb)
3. Other Field Service Ver. 1.0 Jun. 2008 3.3.9 DF control board (DFCB) 1. Remove the rear cover. See P.13 2. Disconnect ten connectors. A0EYF2C029DA 3. Remove four screws [1], and remove the DF control board [2]. A0EYF2C030DA 3.3.10 Print lamp board (PLB) 1.
Page 572: Take-Up Motor (M1)
Field Service Ver. 1.0 Jun. 2008 3. Other 3.3.11 Take-up motor (M1) 1. Remove the ADF scanner assy. See P.17 2. Remove two screws [1], disconnect the connector [2] and remove the take-up motor assy [3]. A0EYF2C032DA 3. Remove two screws [1], and remove the take-up motor [2].
Page 573 3. Other Field Service Ver. 1.0 Jun. 2008 3. Disconnect the connector [1]. A0EYF2C035DA 4. Remove two screws [1], and remove the transport motor assy [2]. A0EYF2C036DA 5. Remove two screws [1], and remove the transport motor [2]. A0EYF2C037DA...
Page 574: Cooling Fan (Fm1)
Field Service Ver. 1.0 Jun. 2008 3. Other 3.3.13 Cooling fan (FM1) 1. Remove the rear cover/rear left cover/ rear lower cover. See P.13 2. Disconnect the connector (CN10) [1] of the DF control board. A0EYF2C038DA 3. Remove the harness from three wire saddles [1].
Page 575: Stamp Unit
3. Other Field Service Ver. 1.0 Jun. 2008 6. Remove two screws [1], and remove the cooling fan [2]. A0EYF2C041DA 3.3.14 Stamp unit 1. Open the auto document feeder unit. 2. Peel off the document pad [1] from the auto document feeder unit. NOTE •...
Page 576: Spare Tx Marker Stamp 2
Field Service Ver. 1.0 Jun. 2008 3. Other 3. Remove the cover [1]. A0EYF2C509DA 4. Remove the screw [1], disconnect the hookup connector [2] and remove the stamp unit [3]. A0EYF2C510DA 3.3.15 Spare TX Marker Stamp 2 1. Pull the lever [1] to open the feed cover [2].
Page 577: Cleaning Procedure
3. Other Field Service Ver. 1.0 Jun. 2008 3. Using tweezers, remove the stamp cartridge [1]. A0EYF2C512DA Cleaning procedure NOTE • The alcohol described in the cleaning procedure of maintenance represents the isopropyl alcohol. 3.4.1 White sheet 1. Open the auto document feeder unit. 2.
Page 578: Black Sheet (Adf Glass Assy)
Field Service Ver. 1.0 Jun. 2008 3. Other 3.4.3 Black sheet (ADF glass assy) 1. Open the auto document feeder unit. 2. Clean the black sheet [2] with the cleaner [1]. A0EYF2C513DA...
Page 579 3. Other Field Service Ver. 1.0 Jun. 2008 Blank Page...
Page 580: Adjustment/Setting
Field Service Ver. 1.0 Jun. 2008 4. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance checks Before attempting to solve the customer problem, the following advance checks must be made.
Page 581: Service Mode
5. Service Mode Field Service Ver. 1.0 Jun. 2008 Service Mode Service Mode setting procedure See P.146 of the main body service manual. ADF Adjustment 5.2.1 Zoom Functions • To set the zoom ratio in the main and sub scan directions of the ADF. •...
Page 582: Feed
Field Service Ver. 1.0 Jun. 2008 5. Service Mode 9. Touch [Cross Direction Adjustment] or [Feed Direction Adjustment]. • Cross Direction Adjustment: A (Main scan direction) • Feed Direction Adjustment: B (Sub scan direction) 10. Press the Clear key, and then enter the numeric value from the 10-Key Pad.
Page 583 5. Service Mode Field Service Ver. 1.0 Jun. 2008 4. Select the appropriate function according to what needs to be checked and adjusted. • <1st side> Original placement: Printed side up, arrow pointing to the leading edge Simplex/Duplex: [1 > 1] •...
Page 584: Regist Loop
Field Service Ver. 1.0 Jun. 2008 5. Service Mode 5.2.3 Regist Loop Functions • To adjust the length of the loop to be formed in paper before the registration rollers. • When an original misfeed or skew occurs. Adjustment • The loop value increases by the entered + value and decreases by the entered - value. instructions Adjustment •...
Page 585: Paper Passage
5. Service Mode Field Service Ver. 1.0 Jun. 2008 5.2.5 Paper Passage Functions • To check for paper passage through the ADF in each of the ADF modes. • Used for checking the document path for any abnormal condition when a document misfeed occurs.
Page 586: Sensor Check (Scan)
Field Service Ver. 1.0 Jun. 2008 5. Service Mode Sensor Check (Scan) 5.3.1 Functions • To check sensors on the paper path. • When a document misfeed occurs. A. Procedure 1. Call the Service Mode to the screen. See P.146 of the main body service manual. 2.
Page 587: Mechanical Adjustment
6. Mechanical adjustment Field Service Ver. 1.0 Jun. 2008 Mechanical adjustment Adjusting skew feed 1. Check how the edges of the chart are misaligned. The amount of the deviation of the chart will be X. Deviation in + (plus) Deviation in - (minus) 9J07F3C513DA 2.
Page 588 Field Service Ver. 1.0 Jun. 2008 6. Mechanical adjustment 7. Remove five screws [1], rear cover [2], and rear left cover [3]. A0EYF3C504DA NOTE • When installing the rear cover and rear left cover, be sure to place the protective film [1] in the cover. A0EYF3C505DA...
Page 589 6. Mechanical adjustment Field Service Ver. 1.0 Jun. 2008 8. Loosen the four mounting screws [1] of the left hinge as viewed from the rear. A0EYF3C506DA 9. Move the reverse automatic docu- ment feeder in either direction shown by the arrows and select an appro- priate graduation line [1].
Page 590: Troubleshooting
Field Service Ver. 1.0 Jun. 2008 7. Jam display Troubleshooting Jam display Initial check items • When a paper misfeed occurs, first perform the following initial check items. Check Item Action Does the paper meet product specifications? Change the paper. Change the paper.
Page 591: Sensor Layout
7. Jam display Field Service Ver. 1.0 Jun. 2008 Sensor layout A0EYF4C501DA Transport sensor (PS7) Registration sensor (PS8) Exit/turnover sensor (PS9) Solution 7.4.1 Turnover section misfeed A. Detection timing Type Description • The transport sensor (PS7) is not turned ON by the passage of paper Detection of misfeed at after a lapse of predefined time after the exit/turnover clutch (CL3) is turnover section...
Page 592: Paper Feed Section Misfeed
Field Service Ver. 1.0 Jun. 2008 7. Jam display 7.4.2 Paper feed section misfeed A. Detection timing Type Description • The transport sensor (PS7) is not turned ON by the passage of paper Detection of misfeed at after a lapse of predefined time after the take-up clutch (CL1) is turned paper feed section B.
Page 593: Paper Exit Section Misfeed
7. Jam display Field Service Ver. 1.0 Jun. 2008 7.4.4 Paper exit section misfeed A. Detection timing Type Description • The exit/turnover sensor (PS9) is not turned OFF after a lapse of pre- Detection of misfeed at defined time after the registration sensor (PS8) is turned OFF by the paper exit section passage of paper.
Page 594 SERVICE MANUAL FIELD SERVICE 2008.06 Ver. 1.0...
Page 595 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 596 Field Service Ver. 1.0 Jun. 2008 CONTENTS PC-104/204 Outline Product specifications ..................... 1 Maintenance Other ........................3 Disassembly/Adjustment prohibited items ............3 Disassembly/Assembly/Cleaning list (other parts)..........4 2.2.1 Disassembly/Assembly parts list..............4 2.2.2 Cleaning parts list ..................4 Disassembly/Assembly procedure................ 5 2.3.1 Right door/Rear right cover/Lower right cover/Front right cover....
Page 597 Field Service Ver. 1.0 Jun. 2008 Misfeed display ....................23 6.1.1 Misfeed display resetting procedure ............23 Sensor layout...................... 24 Solution ......................25 6.3.1 Initial check items ..................25 6.3.2 Tray3 feed section/vertical transport section misfeed (PC-104/204)... 26 6.3.3 Tray4 feed section/vertical transport section misfeed (PC-204)....27 Trouble code ......................
Page 598: Product Specifications
Field Service Ver. 1.0 Jun. 2008 1. Product specifications Outline Product specifications A. Type Name 2 way paper feed cabinet Type Front loading type 2 way paper feed device Installation Desk type Document alignment Center B. Paper Capacity Type Size Tray 3 Tray 4 Plain paper...
Page 599 1. Product specifications Field Service Ver. 1.0 Jun. 2008 Blank Page...
Page 600: Other
Field Service Ver. 1.0 Jun. 2008 2. Other Maintenance Other Disassembly/Adjustment prohibited items A. Paint-locked screws NOTE • To prevent loose screws, a screw lock in blue or green series color is applied to the screws. • The screw lock is applied to the screws that may get loose due to the vibrations and loads created by the use of machine or due to the vibrations created during transportation.
Page 601: Disassembly/Assembly/Cleaning List (Other Parts)
2. Other Field Service Ver. 1.0 Jun. 2008 Disassembly/Assembly/Cleaning list (other parts) 2.2.1 Disassembly/Assembly parts list Section Part name Ref. page Right door Rear right cover Lower right cover Exterior parts Front right cover Rear cover Left cover Separation roller assy Rollers Feed roller Pick-up roller...
Page 602: Disassembly/Assembly Procedure
Field Service Ver. 1.0 Jun. 2008 2. Other Disassembly/Assembly procedure 2.3.1 Right door/Rear right cover/Lower right cover/Front right cover A093F2C526DA 1. Open the right door [1]. 2. Remove the right door [1]. 3. Remove two screws [2] and remove the rear right cover [3]. 4.
Page 603: Separation Roller Assy
2. Other Field Service Ver. 1.0 Jun. 2008 2.3.3 Separation roller assy 1. Remove the right door. See P.5 2. Remove two screws [1] and remove the jam access cover [2]. A093F2C001DA 3. Remove two screws [1] and remove the paper separation roller mounting bracket assy [2].
Page 604 Field Service Ver. 1.0 Jun. 2008 2. Other 5. Remove the C-ring [1], the guide [2], and remove the separation roller assy [3]. A093F2C502DA 6. Repeat steps 1 to 5 similarly for the 4th drawer. NOTE • Install the separation roller assy while pressing the holder down so that it aligns to the metal bracket of the machine.
Page 605: Feed Roller
2. Other Field Service Ver. 1.0 Jun. 2008 2.3.4 Feed roller 1. Remove the rear right cover. (Remove the right lower cover for 4th row.) See P.5 2. Remove the tray3. (Remove the tray4 from 4th row.) 3. Remove the paper separation roller mounting bracket assy. See the procedures 1 to 3 in P.6 “Separation roller assy.”...
Page 606 Field Service Ver. 1.0 Jun. 2008 2. Other 7. Remove two screws [1] and remove the feed roller cover [2]. A093F2C005DA 8. Remove the C-ring [1] and remove the bushing [2]. A093F2C006DA 9. Shift the shaft assy [1] in the orienta- tion as shown on the left, and remove the C-ring [2] and the gear [3].
Page 607 2. Other Field Service Ver. 1.0 Jun. 2008 10. Remove the C-ring [1], the bushing [2], and remove the shaft assy [3]. A093F2C529DA 11. Remove two E-rings [1] and the bushing [2], and remove the pick-up roller fixing bracket assy [3]. A093F2C530DA 12.
Page 608: Pick-Up Roller
Field Service Ver. 1.0 Jun. 2008 2. Other 2.3.5 Pick-up roller 1. Remove the rear right cover. (Remove the right lower cover for 4th row.) See P.5 2. Remove the tray3. (Remove the tray4 from 4th row.) 3. Remove the separation roller mounting bracket assy. See the procedures 1 to 3 in P.6 “Separation roller assy.”...
Page 609 2. Other Field Service Ver. 1.0 Jun. 2008 7. Remove two screws [1] and remove the feed roller cover [2]. A093F2C005DA 8. Remove two C-rings [1], two bush- ings [2], and remove the pick-up roller assy [3]. A093F2C532DA 9. Remove the C-ring [1] and remove the pick-up roller [2].
Page 610: Cleaning Procedure
Field Service Ver. 1.0 Jun. 2008 2. Other Cleaning procedure NOTE • The alcohol described in the cleaning procedure represents the isopropyl alcohol. 2.4.1 Separation roller 1. Remove the right door. See P.5 2. Remove two screws [1] and remove the jam access cover [2].
Page 611: Feed Roller
2. Other Field Service Ver. 1.0 Jun. 2008 2.4.2 Feed roller 1. Remove the tray3. (remove the tray4 from 4th row.) 2. Remove the separation roller mounting bracket assy. See the procedures 1 to 3 in P.13 “Cleaning of the separation roller.” 3.
Page 612: Vertical Transport Roller
Field Service Ver. 1.0 Jun. 2008 2. Other 2.4.4 Vertical transport roller 1. Open the right door. 2. Using a cleaning pad dampened with alcohol, wipe the vertical transport roller [1] clean of dirt. A093F2C009DA...
Page 613 2. Other Field Service Ver. 1.0 Jun. 2008 Blank Page...
Page 614: Adjustment/Setting
Field Service Ver. 1.0 Jun. 2008 3. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance checks Before attempting to solve the customer problem, the following advance checks must be made.
Page 615: State Confirmation
4. State Confirmation Field Service Ver. 1.0 Jun. 2008 State Confirmation Check procedure A. Procedure 1. Call the Service Mode to the screen. See P.146 of the main body service manual. 2. Touch [State Confirmation]. 3. Touch [Sensor Check (Printer)]. Sensor check screen •...
Page 616: Sensor Check List
Field Service Ver. 1.0 Jun. 2008 4. State Confirmation Sensor check list Operation characteris- tics/Panel display Symbol Panel display Part/Signal name Out of PS112 Device detection Tray3 device detection sensor position Paper not Paper PS115 Paper Empty Tray3 empty sensor present present PS113...
Page 617: Mechanical Adjustment
5. Mechanical adjustment Field Service Ver. 1.0 Jun. 2008 Mechanical adjustment Adjusting the paper reference position NOTE • Make this adjustment after any of the following procedures has been performed. When the PH unit has been replaced. When the image on the print is offset in the main scan direction. 5.1.1 Centering 1.
Page 618 Field Service Ver. 1.0 Jun. 2008 5. Mechanical adjustment 9. Slide out the drawer [1] and unload paper from it. 10. Loosen two screws [2] at the center of the paper lifting plate. A093F3C502DB 11. Watching the graduations [1] pro- vided in the drawer, move the edge guide [2] in the rear.
Page 619: Centering (Duplex 2Nd Side)
5. Mechanical adjustment Field Service Ver. 1.0 Jun. 2008 5.1.2 Centering (Duplex 2nd Side) 1. Call the Service Mode to the screen. See P.146 of the main body service manual. 2. Touch [Machine Adjustment] → [Printer Area] → [Centering (Duplex 2nd Side)]. 3.
Page 620: Troubleshooting
Field Service Ver. 1.0 Jun. 2008 6. Jam display Troubleshooting Jam display Misfeed display • When misfeed occurs, message, misfeed location “Blinking” and paper location “Light- ing” are displayed on the touch panel of the main body. A093F4C508DA Code Misfeed location Misfeed access location Action 1301...
Page 621: Sensor Layout
6. Jam display Field Service Ver. 1.0 Jun. 2008 Sensor layout A093F4C510DA [1] Sensor in front of tim. roller (PS1) [4] Tray3 paper feed sensor (PS116) [2] Vertical transport sensor (PS8) [5] Tray4 vertical transport sensor (PS126) [3] Tray3 vertical transport sensor (PS117) [6] Tray4 paper feed sensor (PS125)
Page 622: Solution
Field Service Ver. 1.0 Jun. 2008 6. Jam display Solution 6.3.1 Initial check items • When a paper misfeed occurs, first perform the following initial check items. Check item Action Does paper meet product specifications? Replace paper. Replace paper. Is the paper curled, wavy, or damp? Instruct the user on the correct paper storage procedures.
Page 623: Tray3 Feed Section/Vertical Transport Section Misfeed (Pc-104/204)
Step Action Control signal (Electrical components) Initial check items — — bizhub C200 PS1 I/O check, sensor check PRCB CN1-3 (ON) C to D-19 PC-104, PC-204 PS116 I/O check, sensor check PCCB PJ6-8 (ON) PC-104, PC-204 PS117 I/O check, sensor check...
Page 624: Tray4 Feed Section/Vertical Transport Section Misfeed (Pc-204)
Step Action Control signal (Electrical components) Initial check items — — bizhub C200 PS1 I/O check, sensor check PRCB CN1-3 (ON) C to D-19 PS125 I/O check, sensor check PCCB PJ10-8 (ON) PC-204 G-5 PS126 I/O check, sensor check PCCB PJ11-2 (ON)
Page 625: Trouble Code
7. Trouble code Field Service Ver. 1.0 Jun. 2008 Trouble code Trouble code • The main unit’s CPU performs a self-diagnostics function that, on detecting a malfunc- tion, gives the corresponding malfunction code on the touch panel. Code Item Description C0206 Tray3 lift-up failure •...
Page 626 SERVICE MANUAL FIELD SERVICE 2008.06 Ver. 1.0...
Page 627 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 628 Field Service Ver. 1.0 Jun. 2008 CONTENTS PC-105 Outline Product specifications ..................... 1 Maintenance Other ........................3 Disassembly/Adjustment prohibited items ............3 Disassembly/Assembly/Cleaning list (other parts)..........4 2.2.1 Disassembly/Assembly parts list..............4 2.2.2 Cleaning parts list ..................4 Disassembly/Assembly procedure................ 5 2.3.1 Rear right cover.....................
Page 629 Field Service Ver. 1.0 Jun. 2008 5.1.1 Centering ....................25 5.1.2 Centering (Duplex 2nd Side) ..............27 Troubleshooting Jam display ......................29 Misfeed display ....................29 Misfeed display resetting procedure ..............29 Sensor layout...................... 30 Solution ......................31 6.4.1 Initial check items ..................31 6.4.2 Tray2 feed section/vertical transport section misfeed .........
Page 630: Product Specifications
Field Service Ver. 1.0 Jun. 2008 1. Product specifications Outline Product specifications A. Type Name Paper Take-up cabinet Type Front loading type 1 way paper take-up device Installation Desk type Document Alignment Center B. Paper Type Size Capacity Plain paper A5S (Metric area only), 500 sheets (60 to 90 g/m...
Page 631 1. Product specifications Field Service Ver. 1.0 Jun. 2008 Blank Page...
Page 632: Other
Field Service Ver. 1.0 Jun. 2008 2. Other Maintenance Other Disassembly/Adjustment prohibited items A. Paint-locked screws NOTE • To prevent loose screws, a screw lock in blue or green series color is applied to the screws. • The screw lock is applied to the screws that may get loose due to the vibrations and loads created by the use of machine or due to the vibrations created during transportation.
Page 633: Disassembly/Assembly/Cleaning List (Other Parts)
2. Other Field Service Ver. 1.0 Jun. 2008 Disassembly/Assembly/Cleaning list (other parts) 2.2.1 Disassembly/Assembly parts list Section Part name Ref. page Rear right cover Exterior parts Rear left cover Right rear cover Separation roller Rollers Feed roller Pick-up roller P.11 PC control board (PCCB) P.13 Boards...
Page 634: Disassembly/Assembly Procedure
Field Service Ver. 1.0 Jun. 2008 2. Other Disassembly/Assembly procedure 2.3.1 Rear right cover 1. Remove four screws [1] and remove the rear right cover [2]. 4067F2C001DA 2.3.2 Rear left cover 1. Remove three screws [1] and remove the rear left cover [2]. 4067F2C002DA 2.3.3 Right rear cover...
Page 635: Separation Roller
2. Other Field Service Ver. 1.0 Jun. 2008 2.3.4 Separation roller 1. Remove the right rear cover. See P.5 2. Slide out the tray 2. 3. Open the vertical transport door. 4. Remove two claws [1], and remove the vertical transport door [2]. 4067F2C004DA 5.
Page 636: Feed Roller
Field Service Ver. 1.0 Jun. 2008 2. Other 7. Remove two C-rings [1] and the shaft [2], and remove the separation roller fixing plate assy [3]. NOTE • Use care not to miss the Spring [4]. 4067F2C520DA 8. Remove the C-ring [1] and guide [2], and remove the separation roller assy [3].
Page 637 2. Other Field Service Ver. 1.0 Jun. 2008 3. Remove the screws [1], and remove the reinforcement plate [2]. 4067F2C008DA 4. Remove four screws [1], and remove the feed roller assy [2]. 4067F2C009DA 5. Remove two screws [1], and remove the mounting frame [2] for the paper separation roller mounting bracket assy.
Page 638 Field Service Ver. 1.0 Jun. 2008 2. Other 6. Remove two screws [1], and remove the feed roller cover [2]. 4067F2C011DA 7. Remove the C-ring [1] and the bush- ing [2]. 4067F2C012DA 8. Shift the shaft assy [1] in the orienta- tion as shown on the left, and remove the C-ring [2] and the gear [3].
Page 639 2. Other Field Service Ver. 1.0 Jun. 2008 9. Remove the C-ring [1], the bushing [2], and remove the shaft assy [3]. [2] [1] 4067F2C014DA 10. Remove two E-rings [1] and the bushing [2], and remove the pick-up roller fixing bracket assy [3]. 4067F2C522DA 11.
Page 640: Pick-Up Roller
Field Service Ver. 1.0 Jun. 2008 2. Other 2.3.6 Pick-up roller 1. Remove the separation roller mounting bracket assy. See the procedures 1 to 6 in P.6 “Separation roller.” 2. Disconnect the connector [1]. 4067F2C007DA 3. Remove the screw [1], and remove the reinforcement plate [2].
Page 641 2. Other Field Service Ver. 1.0 Jun. 2008 5. Remove two screws [1], and remove the mounting frame [2] for the paper separation roller mounting bracket assy. 4067F2C010DA 6. Remove two screws [1], and remove the feed roller cover [2]. 4067F2C011DA 7.
Page 642: Pc Control Board (Pccb)
Field Service Ver. 1.0 Jun. 2008 2. Other 8. Remove the C-ring [1], and remove the pick-up roller [2]. 4067F2C525DA 2.3.7 PC control board (PCCB) 1. Remove the rear left cover. See P.5 2. Remove the harness [2] for two wire saddles [1].
Page 643: Paper Size Detect Board (Psdtb)
2. Other Field Service Ver. 1.0 Jun. 2008 4. Remove four screws [1], and remove the PC control board [2]. 4067F2C017DA 2.3.8 Paper size detect board (PSDTB) 1. Remove the rear left cover. See P.5 2. Remove three screws [1], and remove the PC control board assy [2].
Page 644: Lift-Up Motor (M3)
Field Service Ver. 1.0 Jun. 2008 2. Other 4. Remove the lever [1], and remove the paper size detect board [2]. 4067F2C528DA 2.3.9 Lift-up motor (M3) 1. Slide out the tray 2. 2. Remove the rear right cover. See P.5 3.
Page 645: Paper Feed Motor (M1)
2. Other Field Service Ver. 1.0 Jun. 2008 2.3.10 Paper feed motor (M1) 1. Slide out the tray 2. 2. Remove the rear right cover. See P.5 3. Remove the rear left cover. See P.5 4. Remove two screws [1], and remove the reinforcement plate [2].
Page 646: Vertical Transport Motor (M2)
Field Service Ver. 1.0 Jun. 2008 2. Other 8. Remove two screws [1], and remove the paper feed motor [2]. 4067F2C023DA 2.3.11 Vertical transport motor (M2) 1. Slide out the tray 2. 2. Remove the rear right cover. See P.5 3.
Page 647: Cleaning Procedure
2. Other Field Service Ver. 1.0 Jun. 2008 7. Remove two screws [1], and remove the motor assy [2]. 4067F2C022DA 8. Remove two screws [1], and remove the vertical transport motor [2]. 4067F2C024DA Cleaning procedure NOTE • The alcohol described in the cleaning procedure represents the isopropyl alcohol. 2.4.1 Feed roller / pick-up roller 1.
Page 648 Field Service Ver. 1.0 Jun. 2008 2. Other 5. Remove two screws [1], and remove [1] [2] the jam processing cover [2]. NOTE • Make sure the position of the mylar when installing the jam processing cover. 4067F2C005DA 6. Remove two screws [1] and the sep- aration roller installation plate assy [2].
Page 649: Separation Roller
2. Other Field Service Ver. 1.0 Jun. 2008 2.4.2 Separation roller 1. Remove the right rear cover. See P.5 2. Slide out the tray 2. 3. Open the vertical transport door. 4. Remove two claws [1], and remove the vertical transport door [2]. 4067F2C004DA 5.
Page 650: Vertical Transport Roller
Field Service Ver. 1.0 Jun. 2008 2. Other 7. Using a cleaning pad dampened with alcohol, wipe the separation roller [1] clean of dirt. 4067F2C526DA 2.4.3 Vertical transport roller 1. Open the vertical transport door. 2. Using a cleaning pad dampened with alcohol, wipe the vertical transport roller [1] clean of dirt.
Page 651 2. Other Field Service Ver. 1.0 Jun. 2008 Blank Page...
Page 652: Adjustment/Setting
Field Service Ver. 1.0 Jun. 2008 3. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance checks Before attempting to solve the customer problem, the following advance checks must be made.
Page 653: State Confirmation
4. State Confirmation Field Service Ver. 1.0 Jun. 2008 State Confirmation Check procedure A. Procedure 1. Call the Service Mode to the screen. See P.146 of the main body service manual. 2. Touch [State Confirmation]. 3. Touch [Sensor Check (Printer)]. Sensor check screen •...
Page 654: Mechanical Adjustment
Field Service Ver. 1.0 Jun. 2008 5. Mechanical adjustment Mechanical adjustment Adjusting the paper reference position NOTE • Make this adjustment after any of the following procedures has been performed. When the PH unit has been replaced. When the image on the print is offset in the main scan direction. 5.1.1 Centering 1.
Page 655 5. Mechanical adjustment Field Service Ver. 1.0 Jun. 2008 9. Slide out the drawer [1] and unload paper from it. 10. Loosen two screws [2] at the center of the paper lifting plate. 4067F3C529DB 11. Watching the graduations [1] pro- vided in the drawer, move the edge guide [2] in the rear.
Page 656: Centering (Duplex 2Nd Side)
Field Service Ver. 1.0 Jun. 2008 5. Mechanical adjustment 5.1.2 Centering (Duplex 2nd Side) 1. Call the Service Mode to the screen. See P.146 of the main body service manual. 2. Touch [Machine Adjustment] → [Printer Area] → [Centering (Duplex 2nd Side)]. 3.
Page 657 5. Mechanical adjustment Field Service Ver. 1.0 Jun. 2008 Blank Page...
Page 658: Troubleshooting
Field Service Ver. 1.0 Jun. 2008 6. Jam display Troubleshooting Jam display Misfeed display • When misfeed occurs, message, misfeed location “Blinking” and paper location “Light- ing” are displayed on the touch panel of the main body. 4067F4C500DA Code Misfeed location Misfeed access location Action 1201...
Page 659: Sensor Layout
6. Jam display Field Service Ver. 1.0 Jun. 2008 Sensor layout 4067F4C501DA [1] Sensor in front of tim. roller (PS1) [3] Paper take-up sensor (PS9) [2] Vertical transport sensor (PS8)
Page 660: Solution
Field Service Ver. 1.0 Jun. 2008 6. Jam display Solution 6.4.1 Initial check items • When a paper misfeed occurs, first perform the following initial check items. Check item Action Does paper meet product specifications? Replace paper. Replace paper. Is the paper curled, wavy, or damp? Instruct the user on the correct paper storage procedures.
Page 661: Tray2 Feed Section/Vertical Transport Section Misfeed
PS9 I/O check, sensor check PCCB PJ6-8 (ON) PC-105 G-4 PS8 I/O check, sensor check PCCB PJ6-11 (ON) PC-105 G-4 bizhub C200 PS1 I/O check, sensor check PRCB CN1-3 (ON) C to D-19 M1 operation check PCCB PJ5-1 to 4...
Page 662: Trouble Code
Field Service Ver. 1.0 Jun. 2008 7. Trouble code Trouble code Trouble code • The main unit’s CPU performs a self-diagnostics function that, on detecting a malfunc- tion, gives the corresponding malfunction code on the touch panel. Code Item Description •...
Page 663 7. Trouble code Field Service Ver. 1.0 Jun. 2008 Blank Page...
Page 664 SERVICE MANUAL FIELD SERVICE 2008.06 Ver. 1.0...
Page 665 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 666 Field Service Ver. 1.0 Jun. 2008 CONTENTS PC-405 Outline Product specification ....................1 Maintenance Other ........................3 Disassembly/adjustment prohibited items ............3 Disassembly/Assembly/Cleaning list (Other parts)..........4 2.2.1 Disassembly/Assembly parts list..............4 2.2.2 Cleaning parts list ..................4 Disassembly/Assembly procedure................ 5 2.3.1 Right door/Rear right cover/Lower right cover/Front right cover....
Page 667 Field Service Ver. 1.0 Jun. 2008 Troubleshooting Jam display ......................29 Misfeed display ....................29 6.1.1 Misfeed display resetting procedure ............29 Sensor layout...................... 30 Solution ......................31 6.3.1 Initial check items ..................31 6.3.2 LCT paper feed section/vertical transport section misfeed......32 Trouble code ......................
Page 668: Product Specification
Field Service Ver. 1.0 Jun. 2008 1. Product specification Outline Product specification A. Type Name Large capacity cabinet Type Front loading type LCC Installation Desk type Document alignment Center B. Paper Type Size Capacity Plain paper 2,500 sheets (60 to 90 g/m (16 to 24 lb)) Thick paper 1 (91 to 150 g/m...
Page 669 1. Product specification Field Service Ver. 1.0 Jun. 2008 Blank Page...
Page 670: Other
Field Service Ver. 1.0 Jun. 2008 2. Other Maintenance Other Disassembly/adjustment prohibited items A. Paint-locked screws NOTE • To prevent loose screws, a screw lock in blue or green series color is applied to the screws. • The screw lock is applied to the screws that may get loose due to the vibrations and loads created by the use of machine or due to the vibrations created during transportation.
Page 671: Disassembly/Assembly/Cleaning List (Other Parts)
2. Other Field Service Ver. 1.0 Jun. 2008 Disassembly/Assembly/Cleaning list (Other parts) 2.2.1 Disassembly/Assembly parts list Section Part name Ref. page Right door Rear right cover Lower right cover Exterior parts Front right cover Rear cover Left cover Separation roller assy Rollers Feed roller Pick-up roller...
Page 672: Disassembly/Assembly Procedure
Field Service Ver. 1.0 Jun. 2008 2. Other Disassembly/Assembly procedure 2.3.1 Right door/Rear right cover/Lower right cover/Front right cover A093F2C519DA 1. Open the right door [1]. 2. Remove the right door [1]. 3. Remove two screws [2] and remove the rear right cover [3]. 4.
Page 673: Separation Roller Assy
2. Other Field Service Ver. 1.0 Jun. 2008 2.3.3 Separation roller assy 1. Remove the right door. See P.5 2. Remove two screws [1] and remove the separation roller mounting bracket assy [2]. A093F2C500DA 3. Remove two C-rings [1] and the shaft [2], and remove the separation roller fixing bracket assy [3].
Page 674: Feed Roller
Field Service Ver. 1.0 Jun. 2008 2. Other NOTE • Install the separation roller assy while pressing the holder down so that it aligns to the metal bracket of the machine. • Make sure that the separation roller assy is not tilted to the right or left when installed.
Page 675 2. Other Field Service Ver. 1.0 Jun. 2008 5. Remove two wire saddles [1] and four screws [2], and remove the paper feed unit [3]. A093F2C010DA 6. Remove two screws [1] and remove the mounting frame [2] for the sepa- ration roller mounting bracket assy.
Page 676 Field Service Ver. 1.0 Jun. 2008 2. Other 8. Remove two C-rings [1] and remove the bushing [2]. 4348fs2505c0 9. Shift the shaft assy [1] in the orienta- tion as shown on the left, and remove the C-ring [2] and the gear [3].
Page 677: Pick-Up Roller
2. Other Field Service Ver. 1.0 Jun. 2008 12. Remove the C-ring [1] and remove the feed roller [2]. A093F2C506DA 2.3.5 Pick-up roller 1. Remove the right door. See P.5 2. Remove the rear cover and the rear right cover. See P.5 3.
Page 678 Field Service Ver. 1.0 Jun. 2008 2. Other 5. Remove two wire saddles [1] and four screws [2], and remove the paper feed unit [3]. A093F2C010DA 6. Remove two screws [1] and remove the mounting frame [2] for the sepa- ration roller mounting bracket assy.
Page 679: Drawer
2. Other Field Service Ver. 1.0 Jun. 2008 8. Remove two C-rings [1], two bush- ings [2], and the pick-up roller assy [3]. A093F2C507DA 9. Remove the C-ring [1] and remove the pick-up roller [2]. A093F2C508DA 2.3.6 Drawer 1. Insert a driver into the hole [1] at the back of the feed tray and pull out the paper feed tray.
Page 680 Field Service Ver. 1.0 Jun. 2008 2. Other 3. Remove two screws [1], the connec- tor [2], and remove the connector board [3]. A093F2C013DA 4. Remove four screws [1] and remove the drawer [2]. NOTE • When removing the drawer, be care- ful not to drop the drawer from the guide rails.
Page 681: Wire
2. Other Field Service Ver. 1.0 Jun. 2008 2.3.7 Wire 1. Remove the drawer. See P.12 2. Remove four screws [1] and discon- nect the connector [2], and remove the front cover assy [3]. A093F2C511DB 3. Remove two screws [1] and the inner cover assy [2].
Page 682 Field Service Ver. 1.0 Jun. 2008 2. Other 5. Remove three screws [1] and remove the driver mounting plate assy [2]. A093F2C514DA NOTE • When assembling, be sure to engage rib of gear 1 [1] with convex section of gear 2 [2]. A093F2C515DA 6.
Page 683 2. Other Field Service Ver. 1.0 Jun. 2008 7. Remove two C-clips [1]. 8. Remove four pulley covers [2]. 9. Unhook four pulleys [3]. A093F2C517DA 10. Remove the ground plate [1]. 11. Remove four cable holding jigs [2] and remove the main drawer [3]. NOTE •...
Page 684 Field Service Ver. 1.0 Jun. 2008 2. Other 13. Remove four screws [1] and remove the front trailing edge assy [2]. A093F2C522DA 14. Remove three C-rings [1], the bush- ing [2], and two gears [3]. 15. Remove the feed drum assy [4]. A093F2C523DA 16.
Page 685: Cleaning Procedure
2. Other Field Service Ver. 1.0 Jun. 2008 Cleaning procedure NOTE • The alcohol described in the cleaning procedure represents the isopropyl alcohol. 2.4.1 Separation roller 1. Remove the right door. See P.5 2. Remove two screws [1] and separa- tion roller mounting bracket assy [2].
Page 686: Pick-Up Roller
Field Service Ver. 1.0 Jun. 2008 2. Other 2. Remove two screws [1] and separa- tion roller mounting bracket assy [2]. A093F2C500DA 3. Using a cleaning pad dampened with alcohol, wipe the feed roller [1] clean of dirt. A093F2C015DA 2.4.3 Pick-up roller 1.
Page 687: Vertical Transport Roller
2. Other Field Service Ver. 1.0 Jun. 2008 2. Remove two screws [1] and separa- tion roller mounting bracket assy [2]. A093F2C500DA 3. Using a cleaning pad dampened with alcohol, wipe the pick-up roller [1] clean of dirt. A093F2C014DA 2.4.4 Vertical transport roller 1.
Page 688: Adjustment/Setting
Field Service Ver. 1.0 Jun. 2008 3. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance checks Before attempting to solve the customer problem, the following advance checks must be made.
Page 689: State Confirmation
4. State Confirmation Field Service Ver. 1.0 Jun. 2008 State Confirmation Sensor check procedure A. Procedure 1. Call the Service Mode to the screen. See P.146 of the main body service manual. 2. Touch [State Confirmation]. 3. Touch [Sensor Check (Printer)]. 4.
Page 690: Sensor Check List
Field Service Ver. 1.0 Jun. 2008 4. State Confirmation Sensor check list Operation characteristics/ panel display Symbol Panel display Part/Signal name Raised Raised (Lift-Up) Lift-up upper sensor Not raised Position Lowered PS13 Lowered (Lift up) Lift-up lower sensor Not lowered Position PS12 Shift Tray Home...
Page 691: Mechanical Adjustment
5. Mechanical adjustment Field Service Ver. 1.0 Jun. 2008 Mechanical adjustment Adjusting the paper reference position NOTE • Make this adjustment after any of the following procedures has been performed. When the PH unit has been replaced. When the image on the print is offset in the main scan direction. 5.1.1 Centering 1.
Page 692 Field Service Ver. 1.0 Jun. 2008 5. Mechanical adjustment 9. Press the drawer release button [1] and then slide out the drawer [2] from the paper feed cabinet. A093F3C506DA 10. Open the right door. 11. Loosen the adjustment screw [1] and turn screw [2] to make the adjust- ment.
Page 693: Centering (Duplex 2Nd Side)
5. Mechanical adjustment Field Service Ver. 1.0 Jun. 2008 5.1.2 Centering (Duplex 2nd Side) 1. Call the Service Mode to the screen. See P.146 of the main body service manual. 2. Touch [Machine Adjustment] → [Printer Area] → [Centering (Duplex 2nd Side)]. 3.
Page 694: Shifter Movement Timing Belt Adjustment
Field Service Ver. 1.0 Jun. 2008 5. Mechanical adjustment Shifter movement timing belt adjustment 1. Remove the drawer. See P.12 2. While raising the main tray [1], remove the screw [2] and the con- nector cover [3]. A093F3C001DA 3. While raising the main tray [1], remove two screws [2] that hold the shift tray in position.
Page 695 5. Mechanical adjustment Field Service Ver. 1.0 Jun. 2008 5. Push the tab [1] of the shift tray [2] as shown on the left and release the lock. 6. Remove the shift tray [2]. A093F3C511DA 7. Loosen the screw [1] fixing the ten- sion pulley assy as shown on the left and move it in the direction of the arrow.
Page 696: Troubleshooting
Field Service Ver. 1.0 Jun. 2008 6. Jam display Troubleshooting Jam display Misfeed display • When misfeed occurs, message, misfeed location “Blinking” and paper location “Light- ing” are displayed on the touch panel of the main body. A093F4C509DA Code Misfeed location Misfeed access location Action 1501...
Page 697: Sensor Layout
6. Jam display Field Service Ver. 1.0 Jun. 2008 Sensor layout A093F4C511DA [1] Sensor in front of tim. roller (PS1) [3] Vertical transport sensor (PS2) [2] Vertical transport sensor (PS8) [4] Paper feed sensor (PS1)
Page 698: Solution
Field Service Ver. 1.0 Jun. 2008 6. Jam display Solution 6.3.1 Initial check items • When a paper misfeed occurs, first perform the following initial check items. Check item Action Does paper meet product specifications? Replace paper. Replace paper. Is the paper curled, wavy, or damp? Instruct the user on the correct paper storage procedures.
Page 699: Lct Paper Feed Section/Vertical Transport Section Misfeed
Step Action Control signal (Electrical components) Initial check items — — bizhub C200 PS1 I/O check, sensor check PRCB CN1-3 (ON) C to D-19 PS1 I/O check, sensor check PCCB PJ5-2 (ON) PC-405 F-9 PS2 I/O check, sensor check PCCB PJ5-5 (ON)
Page 700: Trouble Code
Field Service Ver. 1.0 Jun. 2008 7. Trouble code Trouble code Trouble code • The main unit’s CPU performs a self-diagnostics function that, on detecting a malfunc- tion, gives the corresponding malfunction code on the touch panel. Code Item Description C0001 LCT communication error •...
Page 701 7. Trouble code Field Service Ver. 1.0 Jun. 2008 Code Item Description C0214 LCT shifting failure • The shift tray stop sensor (PS11) is not blocked even after the set period of time has elapsed after the shift operation began (shift to the right). •...
Page 702: Solution
Field Service Ver. 1.0 Jun. 2008 7. Trouble code Solution 7.2.1 C0001: LCT communication error Relevant electrical parts PC control board (PCCB) WIRING DIAGRAM Location Step Action Control signal (Electrical components) Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main —...
Page 703: C0210: Lct Lift Failure
7. Trouble code Field Service Ver. 1.0 Jun. 2008 7.2.3 C0210: LCT lift failure Relevant electrical parts Lift-up upper sensor (PS4) PC control board (PCCB) Lift-up lower sensor (PS13) Elevator motor pulse sensor (PS10) Lower over run sensor (PS7) WIRING DIAGRAM Location Step Action...
Page 704: C0213: Lct Shift Gate Operation Failure
Field Service Ver. 1.0 Jun. 2008 7. Trouble code 7.2.5 C0213: LCT shift gate operation failure Relevant electrical parts Division board position sensor (PS14) PC control board (PCCB) Division board position motor (M3) WIRING DIAGRAM Location Step Action Control signal (Electrical components) Check the motor and sensor connectors for...
Page 705: C0215: Lct Shift Motor Failure
7. Trouble code Field Service Ver. 1.0 Jun. 2008 7.2.7 C0215: LCT shift motor failure Relevant electrical parts Shift motor (M4) PC control board (PCCB) Shift motor pulse sensor (PS8) WIRING DIAGRAM Location Step Action Control signal (Electrical components) Check the motor and sensor connectors for proper connection, and correct as neces- —...
Page 706 SERVICE MANUAL FIELD SERVICE 2008.06 Ver. 1.0...
Page 707 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 708 Field Service Ver. 1.0 Jun. 2008 CONTENTS MB-502 Outline Product specifications ..................... 1 Maintenance Other ........................3 Disassembly/Adjustment prohibited items ............3 Disassembly/Assembly/Cleaning list (other parts)..........4 2.2.1 Disassembly/Assembly parts list..............4 2.2.2 Cleaning parts list ..................4 Disassembly/Assembly procedure................ 4 2.3.1 Manual bypass tray feed roller ..............
Page 709 Field Service Ver. 1.0 Jun. 2008 Troubleshooting Jam display ......................21 Misfeed display ....................21 7.1.1 Misfeed display resetting procedure ............21 Sensor layout...................... 22 Solution ......................23 7.3.1 Initial check items ..................23 7.3.2 Misfeed at manual bypass feed section ............23 Trouble code ......................
Page 710 Field Service Ver. 1.0 Jun. 2008 1. Product specifications Outline Product specifications A. Type Name Multiple Bypass Tray Installation Screwed to the copier Registration Center B. Paper Type Paper source (maximum tray capacity) Copy paper type Plain paper 100 sheets (60 to 90 g/m , 16 to 24 lb) Thick paper 1...
Page 711: Product Specifications
1. Product specifications Field Service Ver. 1.0 Jun. 2008 C. Machine specifications Power Requirements ± DC 24 V 10 % (supplied from the main body) ± DC 5 V Max. Power 27 W or less Consumption Dimensions 472 mm (W) × 456 mm (D) × 102 mm (H) 18.6 inch (W) ×...
Page 712: Other
Field Service Ver. 1.0 Jun. 2008 2. Other Maintenance Other Disassembly/Adjustment prohibited items A. Paint-locked screws NOTE • To prevent loose screws, a screw lock in blue or green series color is applied to the screws. • The screw lock is applied to the screws that may get loose due to the vibrations and loads created by the use of machine or due to the vibrations created during transportation.
Page 713: Disassembly/Assembly/Cleaning List (Other Parts)
2. Other Field Service Ver. 1.0 Jun. 2008 Disassembly/Assembly/Cleaning list (other parts) 2.2.1 Disassembly/Assembly parts list Section Part name Ref. page Manual bypass tray feed roller Rollers Manual bypass tray separation roller Manual bypass tray left cover Exterior parts Manual bypass tray right cover Manual bypass tray upper cover Unit Manual bypass tray unit...
Page 714 Field Service Ver. 1.0 Jun. 2008 2. Other 3. Remove the gear [1]. A0EPF2C002DA 4. Snap off the C-clip [1] and slide the manual bypass feed roller [2] in the direction of the arrow. A0EPF2C003DA 5. Remove two C-lings [1] and the bearing　[2].
Page 715: Manual Bypass Tray Separation Roller
2. Other Field Service Ver. 1.0 Jun. 2008 6. Remove the manual bypass tray feed roller [1]. A0EPF2C005DA 7. To reinstall, reverse the order of removal. 2.3.2 Manual bypass tray separation roller 1. Remove the manual bypass tray unit. See P.8 2.
Page 716: Manual Bypass Tray Left Cover / Manual Bypass Tray Right Cover / Manual Bypass Tray Upper Cover
Field Service Ver. 1.01 Jun. 2008 2. Other 4. Snap off the C-ling [1], and remove the spring [2] and the guide plate [3]. Remove the manual bypass tray separation roller [4]. A0EPF2C008DA 5. To reinstall, reverse the order of removal. 2.3.3 Manual bypass tray left cover / Manual bypass tray right cover / Manual bypass tray upper cover...
Page 717: Manual Bypass Tray Unit
2. Other Field Service Ver. 1.0 Jun. 2008 2.3.4 Manual bypass tray unit 1. Open the right door. 2. Remove four screws [1], and remove the right rear cover [2] of the main body. A0EPF2C010DA 3. Close the right door. 4.
Page 718 Field Service Ver. 1.0 Jun. 2008 2. Other 7. Remove four screws [1]. A0EPF2C013DA 8. Loosen the screw [1], and remove the manual bypass tray unit [2]. A0EPF2C014DA NOTE • When installing the multi bypass unit, fit the position of dowel shown in the left illustration.
Page 719: Cleaning Procedure
2. Other Field Service Ver. 1.0 Jun. 2008 Cleaning procedure NOTE • The alcohol described in the cleaning procedure represents the isopropyl alcohol. 2.4.1 Manual bypass tray feed roller 1. Remove the manual bypass tray unit. See P.8 2. Using a cleaning pad dampened with alcohol, wipe the manual bypass tray feed roller [1] clean of dirt.
Page 720: Adjustment/Setting
Field Service Ver. 1.0 Jun. 2008 3. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance checks Before attempting to solve the customer problem, the following advance checks must be made.
Page 721: State Confirmation
4. State Confirmation Field Service Ver. 1.0 Jun. 2008 State Confirmation Check procedure A. Procedure 1. Call the Service Mode to the screen. See P.146 of the main body service manual. 2. Touch [State Confirmation]. 3. Touch [Sensor Check (Printer)]. 4.
Page 722: Machine Adjustment
Field Service Ver. 1.0 Jun. 2008 5. Machine Adjustment Machine Adjustment Printer Area 5.1.1 Leading Edge Adjustment NOTE • Make this adjustment after any of the following procedures has been performed. When the PH unit has been replaced. When the image on the print is offset in the sub scan direction. A faint image occurs on the leading edge of the image.
Page 723: Centering
5. Machine Adjustment Field Service Ver. 1.0 Jun. 2008 5.1.2 Centering NOTE • Make this adjustment after any of the following procedures has been performed. When the PH unit has been replaced. When the image on the print is offset in the main scan direction. 1.
Page 724 Field Service Ver. 1.0 Jun. 2008 5. Machine Adjustment 9. Loosen two screws [1]. A0EPF3C506DA 10. Watching the gradations [1] provided in the multi bypass tray, move the edge guide [2] position. • If width A is greater than the specified value, move the edge guide toward the right.
Page 725: Centering (Duplex 2Nd Side)
5. Machine Adjustment Field Service Ver. 1.0 Jun. 2008 5.1.3 Centering (Duplex 2nd side) NOTE • Make this adjustment after any of the following procedures has been performed. When the PH unit has been replaced. The image on the backside of the 2-sided copy deviates in the main scan direction. 1.
Page 726: Manual Bypass Tray Adjustment
Field Service Ver. 1.0 Jun. 2008 5. Machine Adjustment Manual Bypass Tray Adjustment NOTE Make this adjustment after any of the following procedures has been performed. Upon setup of the Manual bypass tray unit. Use when the manual bypass paper size unit of the manual bypass guide has been changed.
Page 727 5. Machine Adjustment Field Service Ver. 1.0 Jun. 2008 7. Touch [Min. Width]. 8. Place the adjustment sheet (width: 100 mm) [1] on the manual bypass tray as illustrated. 9. Press the Start key. A0EPF3C504DA 10. Check that “OK” appears beside [Min.
Page 728: Mechanical Adjustment
Field Service Ver. 1.0 Jun. 2008 6. Mechanical adjustment Mechanical adjustment Adjustment of the bypass paper size unit NOTE • This adjustment must be made in the following case: The bypass paper size unit has been removed. 1. Install the gear so that the protrusion of the gear [1] and the mark [3] on the bypass guide rack gear [2] are aligned in a straight line.
Page 729 6. Mechanical adjustment Field Service Ver. 1.0 Jun. 2008 3. When the bypass paper size unit base is mounted, align the lever position of the bypass paper size unit with the tab at the center in a straight line. 4038F3C512DA 4.
Page 730: Troubleshooting
Field Service Ver. 1.0 Jun. 2008 7. Jam display Troubleshooting Jam display Misfeed display • When misfeed occurs, message, misfeed location “Blinking” and paper location “Light- ing” are displayed on the touch panel of the main body. A0EPF4C500DA Code Misfeed location Misfeed access location Action 1001...
Page 731: Sensor Layout
7. Jam display Field Service Ver. 1.0 Jun. 2008 Sensor layout A0EPF4C501DA [1] Sensor in front of tim. roller (PS1)
Page 732: Solution
WIRING DIAGRAM Location Step Action Control signal (Electrical components) Initial check items — — bizhub C200 PS1 I/O check, sensor check PRCB CN1-3 (ON) C to D-19 MB-502 CL5 operation check PRCB CN11-2 (ON) D-2 to 3 PRCB replacement —...
Page 733: Trouble Code
PS14 I/O check, sensor check PRCB CN10-15 (ON) MB-502 D-5 SD2 operation check PRCB CN11-4 (ON) MB-502 D-3 bizhub C200 M1 operation check PRCB CN-27-11 to 15 C to D-23 SD2 replacement — —...
Page 734 SERVICE MANUAL FIELD SERVICE 2008.06 Ver. 1.0...
Page 735 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 736 Field Service Ver. 1.0 Jun. 2008 CONTENTS AD-505 Outline Product specification ....................1 Maintenance Other ........................3 Disassembly/adjustment prohibited items ............3 Disassembly/Assembly/Cleaning list (other parts)..........4 2.2.1 Disassembly/Assembly parts list..............4 2.2.2 Cleaning parts list ..................4 Disassembly/Assembly procedure................ 4 2.3.1 Duplex unit ....................
Page 737 Field Service Ver. 1.0 Jun. 2008 6.1.1 Misfeed display resetting procedure ............15 Sensor layout...................... 16 Solution ......................17 6.3.1 Initial check items ..................17 6.3.2 Duplex unit pre-registration section misfeed..........17 6.3.3 Duplex unit transport section misfeed............18...
Page 738: Product Specification
Field Service Ver. 1.0 Jun. 2008 1. Product specification Outline Product specification A. Type Name Duplex Unit Type Switchback and Circulating Duplex Unit Installation Mounted on the right side door of main body Document Alignment Center • When the optional automatic duplex unit AD-505 is mounted, the optional expanded memory unit EM-310 is required for duplex printing from the PC.
Page 739 1. Product specification Field Service Ver. 1.0 Jun. 2008 Blank Page...
Page 740: Other
Field Service Ver. 1.0 Jun. 2008 2. Other Maintenance Other Disassembly/adjustment prohibited items A. Paint-locked screws NOTE • To prevent loose screws, a screw lock in blue or green series color is applied to the screws. • The screw lock is applied to the screws that may get loose due to the vibrations and loads created by the use of machine or due to the vibrations created during transportation.
Page 741: Disassembly/Assembly/Cleaning List (Other Parts)
2. Other Field Service Ver. 1.0 Jun. 2008 Disassembly/Assembly/Cleaning list (other parts) 2.2.1 Disassembly/Assembly parts list Section Part name Ref. page Unit Duplex unit Exterior parts Right cover PWBs Duplex unit control board (DCB) Switchback motor (M1) Motors Duplex unit transport motor (M2) 2.2.2 Cleaning parts list Section...
Page 742: Right Cover
Field Service Ver. 1.0 Jun. 2008 2. Other 4. Open the right door. 5. Remove the screw [1]. A0ENF2C003DA 6. Open the duplex unit door [1]. 7. Remove two shoulder screws [2], and remove the duplex unit [3]. A0ENF2C004DA 2.3.2 Right cover 1.
Page 743: Duplex Unit Control Board (Dcb)
2. Other Field Service Ver. 1.0 Jun. 2008 2.3.3 Duplex unit control board (DCB) 1. Disconnect four connectors [1]. A0ENF2C501DA 2. Remove two screws [1], and remove the duplex unit control board [2]. A0ENF2C502DA...
Page 744: Switchback Motor (M1)
Field Service Ver. 1.0 Jun. 2008 2. Other 2.3.4 Switchback motor (M1) 1. Remove the right cover. See P.5 2. Remove the duplex unit control board. See P.6 3. Remove eight screws [1], and remove the switchback motor assy [2]. A0ENF2C503DA 4.
Page 745: Duplex Unit Transport Motor (M2)
2. Other Field Service Ver. 1.0 Jun. 2008 2.3.5 Duplex unit transport motor (M2) 1. Remove the switchback motor assy. See the procedures 1 to 3 in P.7 “Switch back motor (M1)”. 2. Remove two actuators [1]. A0ENF2C504DA 3. Remove the screw [1] and remove the ground wire.
Page 746: Cleaning Procedure
Field Service Ver. 1.0 Jun. 2008 2. Other Cleaning procedure NOTE • The alcohol described in the cleaning procedure represents the isopropyl alcohol. 2.4.1 Transport roller / roll 1 1. Open the duplex unit door [1]. 2. Using a cleaning pad dampened with alcohol, wipe the transport roller / roll 1 [2] clean of dirt.
Page 747: Transport Roller / Roll 3
2. Other Field Service Ver. 1.0 Jun. 2008 2.4.3 Transport roller / roll 3 1. Remove the duplex unit. See P.4 2. Using a cleaning pad dampened with alcohol, wipe the transport roller / roll 3 [1] clean of dirt. A0ENF2C006DA 2.4.4 Ventilation section...
Page 748: Adjustment/Setting
Field Service Ver. 1.0 Jun. 2008 3. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance checks Before attempting to solve the customer problem, the following advance checks must be made.
Page 749: State Confirmation
4. State Confirmation Field Service Ver. 1.0 Jun. 2008 State Confirmation Sensor check procedure A. Procedure 1. Display the Service Mode screen. See P.146 of the main body service manual. 2. Touch [State Confirmation]. 3. Touch [Sensor Check (Printer)]. 4. Touch three times [Fwd]. Sensor check screen •...
Page 750: Machine Adjustment
Field Service Ver. 1.0 Jun. 2008 5. Machine Adjustment Machine Adjustment Printer Area 5.1.1 Centering (Duplex 2nd Side) NOTE Make this adjustment after any of the following procedures has been performed. The image on the backside of the 2-sided copy deviates in the main scan direction. 1.
Page 751 5. Machine Adjustment Field Service Ver. 1.0 Jun. 2008 Blank Page...
Page 752: Troubleshooting
Field Service Ver. 1.0 Jun. 2008 6. Jam display Troubleshooting Jam display Misfeed display • When misfeed occurs, message, misfeed location “Blinking” and paper location “Light- ing” are displayed on the touch panel of the main body. A0ENF4C500DA Display Code Misfeed location Misfeed processing location Action...
Page 753: Sensor Layout
6. Jam display Field Service Ver. 1.0 Jun. 2008 Sensor layout A0ENF4C501DA Duplex paper passage sensor/1 Sensor in front of tim. roller (PS1) Duplex paper passage sensor/2...
Page 754: Solution
WIRING DIAGRAM Step Action Location (Electrical Control signal component) Initial check items — — bizhub C200 PS1 I/O check, sensor check PRCB CN1-3 (ON) C to D-19 M2 operation check DCB CN4-1 to 4 AD-505 F-4 Change DCB — —...
Page 755: Duplex Unit Transport Section Misfeed
6. Jam display Field Service Ver. 1.0 Jun. 2008 6.3.3 Duplex unit transport section misfeed A. Detection timing Type Description • A sheet of paper does not unblock the duplex paper passage sensor/2 after a predetermined period of time has elapsed since the sheet blocks the duplex paper passage sensor/1.
Page 756 SERVICE MANUAL FIELD SERVICE 2008.06 Ver. 1.0...
Page 757 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Page 758 Field Service Ver. 1.0 Jun. 2008 CONTENTS JS-505 Outline Product specification ....................1 Maintenance Other ........................3 Disassembly/adjustment prohibited items ............3 Disassembly/Assembly/Cleaning list (other parts)..........4 2.2.1 Disassembly/Assembly parts list..............4 2.2.2 Disassembly/Assembly parts list..............4 Disassembly/Assembly procedure................ 5 2.3.1 Separator ......................
Page 759 Field Service Ver. 1.0 Jun. 2008 5.1.1 Misfeed display resetting procedure ............19 Sensor layout...................... 20 Solution ......................21 5.3.1 Initial check items ..................21 5.3.2 Solution when paper curl occurs..............21 5.3.3 Job separator transport section misfeed............. 22 Malfunction code....................23 Trouble code .......................
Page 760 Field Service Ver. 1.0 Jun. 2008 1. Product specification Outline Product specification A. Type Type Built-in type 2-bin stacker Installation Installed in main body Document align- Center ment B. Functions Modes Sort, Group, Sort offset, Group offset C. Paper Exit tray Size Type Capacity...
Page 761: Product Specification
1. Product specification Field Service Ver. 1.0 Jun. 2008 D. Offset function Exit tray Lower tray Shift amount 30 mm Types of paper to Plain paper, Thick paper 1/2/3 be used Size B5S, B5, A4S, A4, B4, A3 X 11S, 8- X 11, 8- X 14, 11 X 17 E.
Page 762: Other
Field Service Ver. 1.0 Jun. 2008 2. Other Maintenance Other Disassembly/adjustment prohibited items A. Paint-locked screws NOTE • To prevent loose screws, a screw lock in blue or green series color is applied to the screws. • The screw lock is applied to the screws that may get loose due to the vibrations and loads created by the use of machine or due to the vibrations created during transportation.
Page 763: Disassembly/Assembly/Cleaning List (Other Parts)
2. Other Field Service Ver. 1.0 Jun. 2008 Disassembly/Assembly/Cleaning list (other parts) 2.2.1 Disassembly/Assembly parts list Section Part name Ref. page Unit Separator Front cover Rear left cover Exterior parts Rear right cover Upper tray Paper guide plate Board JS control board (JSCB) Transport motor (M1) Motors Route change motor (M3)
Page 764: Disassembly/Assembly Procedure
Field Service Ver. 1.0 Jun. 2008 2. Other Disassembly/Assembly procedure 2.3.1 Separator 1. Remove the relay connector [1]. A083F2C505DA 2. Remove two screws [1] and remove two fixtures [2]. NOTE • When installing the attachment plates [2], the attachment plate A with pieces of metal is required to be attached to the left.
Page 765: Front Cover
2. Other Field Service Ver. 1.0 Jun. 2008 2.3.2 Front cover 1. Remove the separator. See P.5 2. Open the misfeed clearing cover [1]. A083F2C003DA 3. Remove two screws [1] and remove the front cover [2]. A083F2C004DA 2.3.3 Rear left cover 1.
Page 766: Rear Right Cover
Field Service Ver. 1.0 Jun. 2008 2. Other 2.3.4 Rear right cover 1. Remove the separator. See P.5 2. Remove the rear left cover. See P.6 3. Remove three screws [1] and remove the rear right cover [2]. A083F2C006DA 2.3.5 Upper tray 1.
Page 767: Paper Guide Plate
2. Other Field Service Ver. 1.0 Jun. 2008 2.3.6 Paper guide plate 1. Remove the separator. See P.5 2. Remove the upper tray. See P.7 3. Remove two screws [1] and remove the paper guide plate cover [2]. A083F2C503DA 4. Remove eight paper guide plates [1]. NOTE •...
Page 768: Js Control Board (Jscb)
Field Service Ver. 1.0 Jun. 2008 2. Other 2.3.7 JS control board (JSCB) 1. Remove the separator. See P.5 2. Remove the rear left cover. See P.6 3. Remove all seven connectors [1] from the JS control board. A083F2C008DA 4. Remove four screws [1] and remove the JS control board [2].
Page 769: Route Change Motor (M3)
2. Other Field Service Ver. 1.0 Jun. 2008 5. Remove two screws [1] and remove the transport motor [2]. A083F2C011DA 2.3.9 Route change motor (M3) 1. Remove the separator. See P.5 2. Remove the rear left cover. See P.6 3. Remove the rear right cover. See P.7 4.
Page 770: Shift Motor (M2)
Field Service Ver. 1.0 Jun. 2008 2. Other 2.3.10 Shift motor (M2) 1. Remove the separator. See P.5 2. Remove the front cover. See P.6 3. Remove the route change motor. See P.10 4. Remove the C-clip [1] and the lever [2], and remove the route change guide [3].
Page 771 2. Other Field Service Ver. 1.0 Jun. 2008 7. Disconnect the connector [1], remove two screws [2], and remove the harness from four wire saddles [3]. Remove the sensor mounting plate assy [4]. A083F2C018DA 8. Remove three screws [1] and two shoulder screws [2].
Page 772 Field Service Ver. 1.0 Jun. 2008 2. Other 10. Remove the screw [1] and remove the belt fixed plate [2]. A083F2C021DA 11. Remove five wire saddles [1] and pull out the shift drive section assy [2] in the direction of the arrow. A083F2C022DA 12.
Page 773: Roller Pressure/Retraction Clutch (Cl1)
2. Other Field Service Ver. 1.0 Jun. 2008 13. Disconnect the connector [1], remove wire saddle [2] and two screws [3], and remove the shift motor [4]. A083F2C024DA 2.3.11 Roller pressure/retraction clutch (CL1) 1. Remove the route change motor. See P.10 2.
Page 774: Cleaning Procedure
Field Service Ver. 1.0 Jun. 2008 2. Other Cleaning procedure NOTE • The alcohol described in the cleaning procedure of maintenance represents the isopropyl alcohol. 2.4.1 Cleaning of the roller and roll 1. Remove the separator. See P.5 2. Using a cleaning pad dampened with alcohol, wipe the roller [1] and roll [2].
Page 775 2. Other Field Service Ver. 1.0 Jun. 2008 Blank Page...
Page 776: Adjustment/Setting
Field Service Ver. 1.0 Jun. 2008 3. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance checks Before attempting to solve the customer problem, the following advance checks must be made.
Page 777: State Confirmation
4. State Confirmation Field Service Ver. 1.0 Jun. 2008 State Confirmation Sensor check procedure A. Procedure 1. Call the Service Mode to the screen. See P.146 of the main body service manual. 2. Touch [State Confirmation]. 3. Touch [Sensor Check (Printer)]. 4.
Page 778: Troubleshooting
Field Service Ver. 1.0 Jun. 2008 5. Jam display Troubleshooting Jam display Misfeed display • When misfeed occurs, message, misfeed location “Blinking” and paper location “Light- ing” are displayed on the touch panel of the main body. A083F4C502DA Display Code Misfeed location Misfeed access location Action...
Page 779: Sensor Layout
5. Jam display Field Service Ver. 1.0 Jun. 2008 Sensor layout A083F4C501DA [1] Paper exit sensor (PS2) [2] Lower tray exit sensor (PS1) [3] Upper tray exit sensor (PS2)
Page 780: Solution
Field Service Ver. 1.0 Jun. 2008 5. Jam display Solution 5.3.1 Initial check items • When a paper misfeed occurs, first perform the following initial check items. Check Item Action Does the paper meet product specifications? Change the paper. Change the paper. Is paper curled, wavy, or damp? See “Solution when paper curl occurs”...
Page 781: Job Separator Transport Section Misfeed
5. Jam display Field Service Ver. 1.0 Jun. 2008 5.3.3 Job separator transport section misfeed A. Detection timing Type Description The lower tray exit sensor (PS1) is not turned ON even after the set period of time has elapsed after the copier’s paper exit sensor (PS2) is turned ON by the paper.
Page 782: Malfunction Code
Field Service Ver. 1.0 Jun. 2008 6. Malfunction code Malfunction code Trouble code • The machine’s CPU performs a self-diagnostics function that, on detecting a malfunction, gives the corresponding malfunction code and maintenance call mark on the touch panel. Code Description Detection timing •...
Page 783: Solution
6. Malfunction code Field Service Ver. 1.0 Jun. 2008 Solution 6.2.1 C1004: FNS communication error Relevant electrical parts JS control board (JSCB) WIRING DIAGRAM Location Step Action Control signal (Electrical component) Disconnect and then connect the power cord. Turn OFF the main power switch, wait —...
Page 784: C11A1: Exit Roller Pressure/Retraction Failure
Field Service Ver. 1.0 Jun. 2008 6. Malfunction code 6.2.3 C11A1: Exit roller pressure/retraction failure Relevant electrical parts Roller pressure/retraction clutch (CL1) JS control board (JSCB) Pressure/retraction home sensor (PS5) WIRING DIAGRAM Location Step Action Control signal (Electrical component) Check the CL1 connector for proper con- —...
Page 785: Cc155: Finisher Rom Failure
6. Malfunction code Field Service Ver. 1.0 Jun. 2008 6.2.5 CC155: Finisher ROM failure Relevant electrical parts JS control board (JSCB) WIRING DIAGRAM Location Step Action Control signal (Electrical component) Disconnect and then connect the power cord. Turn OFF the main power switch, wait —...
Page 786 C200 Overall wiring diagram TEM/ PS10 PS12 PS11 PS36 PS19 PS18 PS17 PS16 PS15 IDCS/YC IDCS/MK Fusing unit PS38 FM14 FM10 FM13 FM11 3 2 1 3 2 1 3 2 1 3 2 1 1 2 3 1 2 3...
Page 787 C200 Overall wiring diagram 1/4 PS10 PS12 PS11 PS36 PS19 PS18 PS17 PS16 PS15 FM14 FM10 3 2 1 3 2 1 1 2 3 1 2 3 1 2 3 1 2 3 High voltage unit 3 2 1...
Page 788 C200 Overall wiring diagram 2/4 TEM/ IDCS/YC IDCS/MK Fusing unit PS38 FM13 FM11 1 2 3 8 7 6 5 4 3 2 3 2 1 4 3 2 4 3 2 1 2 3 1 2 3 3 2 1...
Page 789 C200 Overall wiring diagram 3/4 FAXUB FAXUB FAXU board(ML-504) FAXU board(ML-504) (Option) (Option) 24-J 24-J 10-Y 10-Y 22-I 22-I 11-R 11-R 2 3 4 5 6 7 8 9 2 3 4 5 6 7 8 9 12 13 14...
Page 790 C200 Overall wiring diagram 4/4 FL201 CN101 INVB 3 2 1 PS205 3 2 1 CCDUB CCDU board PS203 PS204 PS202 PS201 M201 2 3 4 1 2 3 Operation unit To CN12 4 5 6 7 8 9...
Page 791 DF-612 Overall wiring diagram From the copier 1 2 3 4 5 6 7 8 9 12 13 14 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 Tube Ferrite core 10 11 15 16 17 18 19 20 21 22 41 42 43 44 45 46 47 48 49...
Page 792 PC-104 Overall wiring diagram From the copier 12 11 10 9 8 7 6 5 4 3 2 1 4 3 2 1 Tube Tube PS114 PS115 PS116 PS117 PS111 PS113 PS118 PS119 PS112 1 2 3 M122 M120 M124 PEIB/1 HREYB Heater relay board...
Page 793 PC-204 Overall wiring diagram From the copier 14 13 Tube Tube 1 2 3 4 3 2 PS114 PS115 PS116 PS117 PS111 PS113 PS118 PS119 PS112 M122 M120 M124 PEIB/2 PEIB/1 HREYB Heater relay board Tube 13 14 14 13 1 2 3 5 6 7 11 12 13...
Page 794 PC-105 Overall wiring diagram From the copier PSDTB 3 2 1 3 2 1 1 2 3 4 12 11 1 2 3 4 5 1 2 3 4 5 11 12 1 2 3 4 5 PCCB PC control board DESCRIPTION 20-L DESTINATION...
Page 795 PC-405 Overall wiring diagram From the copier 4 3 2 1 Tube Tube Tube 1 2 3 PCCB PC control board PEIB/1 HREYB Heater relay board 15 14 13 11 10 1 2 3 4 10 9 1 2 3 REYB Relay board 10 11...
Page 796 MB-502 Overall wiring diagram PS20 PS21 PS22 PS13 PS14 3 2 1 3 2 1 3 2 1 DESCRIPTION 20-L DESTINATION LOCATION CLOSED END CONNECTORS EXTRA LARGE CLOSED END CONNECTORS LARGE 13 14 15 CLOSED END CONNECTORS MEDIUM CLOSED END CONNECTORS SMALL From the copier POSITIVE LOCK RECEPTACLE...
Page 797 AD-505 Overall wiring diagram From the copier 18 17 16 15 14 11 10 9 7 6 5 13 14 15 19 20 Duplex unit control board DESCRIPTION 20-L 4 3 2 1 1 2 3 DESTINATION LOCATION CLOSED END CONNECTORS EXTRA LARGE CLOSED END CONNECTORS LARGE...
Page 798 JS-505 (For bizhub C200) Overall wiring diagram From the copier 4 3 2 1 2 3 Tube Ferrite core Ferrite core 4 3 2 PJ10 JSCB JS control board DESCRIPTION 13 12 18 17 16 15 14 11 10 9...
Page 799 © 2008 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. © 2008 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. Printed in Japan Printed in Japan Use of this manual should be strictly supervised to Use of this manual should be strictly supervised to DDA02F-M-FE1-0520 DDA02F-M-FE1-0520 avoid disclosure of confidential information.

Konica Minolta bizhub C200 Service Manual

Field Service Total

Outline/Maintenance

Bizhub C200 Main Body

Appendix

Outline

1 System Configuration

2 Product Specifications

3 Periodical Check

Standard Controller

Maintenance

4 Service Tool

5 Firmware Upgrade

6 Other

Adjustment/Setting

7 How to Use the Adjustment Section

8 Utility Mode

9 Adjustment Item List

10 Service Mode

Table of Contents

2 Firmware Upgrade

3 Troubleshooting of Network Functions

Table of Contents

1 Product Specifications

Maintenance

2 Other

3 Connection

4 Disassembly/Assembly

Adjustment/Setting

5 How to Use the Adjustment Section

6 Utility Mode

7 Service Mode

8 Soft Switch

Quick Links

Chapters

Troubleshooting

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Summary of Contents for Konica Minolta bizhub C200