Using The Logs - Konica Minolta DRYPRO SIGMA Service Manual

SERVICE MANUAL

Using the Logs

Types of Logs
The service tool includes eight logs.
Log
Application Log
Audit Log
DICOM Log
Error History
IIS (Internet Information
Server) Log
NT Event Log
(Application)
NT Event Log (System) Records Windows events for system software
Print Delivery Log
Application Log
The application log and the other subsystem logs, which can be filtered from the application log, are
important troubleshooting resources. When an error occurs, search the logs to help locate the problem
by checking the sequence of events leading up to the error. A troubleshooting sequence might be:
• Connect your laptop to the laser imager and use Secure Link client software to access the service
tool.
• Search the error history to determine the number of times the error occurred.
• Open the NT event (system) log to determine the time at which the error occurred.
• Search the application log (or a subsystem log) for data at the time of the error.
• View the data in the log before the error.
4-82
Records the events controlled and monitored by all system software
applications and subsystems
Records who has been on the machine
A log of network (DICOM) subsystem events filtered from the
Application Log. The network subsystem is part of the MIM (DRE)
application.
Records all error events
Records all attempts to connect to the Web site server
Records Windows events for software applications
A log of all delivery and SDS Server Subsystem events filtered from
the application log. The subsystems are part of the MIM application.
Function
9G9002 – 2011-08-15