Konica Minolta DRYPRO SIGMA Service Manual page 128

SERVICE MANUAL
Condition Code: 21-119 – Film Contact Failure
Web Portal Message
Film Supply: Internal
Hardware Failure
Description
System Impact
User Action
FE Action
FE Action
(continued)
Show at DS
DICOM Printer
Status
Unique Symb. ID
Logged for RMS
4-50
Log Message
Film Supply: Film
contact sensor (S4)
failed to confirm that
the pickup arm
assembly lowered and
contacted the film
This error occurs only while attempting to pick up a film or checking for film in
the cartridge. This error can occur when the contact sensor was active when
the pickup was at home, or when the contact sensor is stuck on. The most likely
cause of the error is a failed contact sensor (S4).
The error is cleared when a film cartridge is removed and then re-inserted.
Cannot print from the loaded film cartridge. The spooler is still able to accept
and queue jobs. [SI-2]
1. Close the film cartridge.
2. Remove the film cartridge from the laser imager.
3. Re-insert the cartridge.
4. If the error persists, call for service.
Perform the actions below in sequence. If an action provides a resolution, do
not continue with the other actions.
1. De-energize, and then energize the laser imager.
2. Do the following:
Check:
the film cartridge
for a film jam
all connectors and cables
the pickup home sensor
the film contact sensor
3. Install a new pickup assembly (see Adjustments and Replacements,
Assembly").
True
WARNING
ERR_UP_FILM_CONTACT
[CartridgeInfo=bbeeee-cjj-d-iii][FilmSize=size]
DICOM Printer
StatusInfo
FILM TRANS ERR
If an existing problem:
Install a new film cartridge.
Remove films.
Seat all connectors.
Install a new sensor (see Adjustments and
Replacements, "Pickup Home
Install a new sensor (see Adjustments and
Replacements, "Film Contact
Severity
1-Alert
Sensor").
Sensor").
"Pickup
9G9002 – 2011-08-15