Configuring A Service Node - HP MSR SERIES Configuration Manual

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Table 288 Configuration items

Configuring a service node

The functions of a service node include playing audio files, jumping to another node, executing

immediate secondary call, and terminating a call.

You can configure at most three functions for a service node. If an executed function is to jump to another

node or to terminate a call, the rest of the functions are not to be executed.

Because a service node has no need to wait for subscriber input, the error processing and timeout

processing methods are unavailable for a service node.

Select Voice Management > IVR Services > Advanced Settings from the navigation tree, click the Service

Node List tab, and click Add to access the following page.

Figure 786 Configuring a service node

Enter a node ID.

Enter a description for the node.

for description about other items.

Map actions with keys. Actions include:

Terminate the call.

Jump to a specified node. If this option is selected, you need to select the target

node from the Specify a node list.

Return to the previous node.

No key mapping is configured by default.

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