Displaying IVR play states
Select Voice Management > States and Statistics > IVR Information from the navigation tree. The IVR
Play States page appears.
Figure 871 IVR play states
Table 318 Field description
Field
Play Count
Play State
Play Type
Description
Play times of the media file.
•
Playing.
•
Not playing.
•
PSTN—Called party is from PSTN.
•
IP—IP address of the peer media.
832