Konica Minolta bizhub 362 Service Manual page 595

12. Troubleshooting
Item
Condition
No.
6 Part of deleted char-
acters remains on
the screen.
7 Digits of the input/
display area and
available number of
characters are differ-
ent.
8 Some characters
cannot be registered
or displayed.
9 The IT Series Agent
cannot register or
display the space
character.
10 Input data is cleared
when a registration
error occurs.
11 Entered data is
cleared when a regis-
tration error occurs
12 When clicking [Apply]
or [Log-out], the page
is not refreshed,
however "Cannot
open page." is dis-
played
13 When refreshing the
browser display,
although you have
not logged out,
"Administrator is
logged in" is dis-
played.
208
Possible Cause
Operations may be different
for some browsers.
For some browsers, the input
area can be scrolled. If not, it
does not affect the actual reg-
istration.
Some OS cannot register or
display certain characters.
Space entered at the end of a
word may become invalid.
For some browsers, items dis-
played with "*" such as pass-
word may be cleared.
Depending on the browser,
items displayed with "*"
including passwords may be
cleared.
Depending on the browser
settings, it may be displayed.
Depending on the browser
settings, it may be displayed.
Field Service Ver. 1.0 Dec. 2008
Action to be Taken
Update the display or reload it in the
browser.
–
–
–
–
–
If using Internet Explorer, click [Tools] -
[Internet Options] - [General], and set
"Temporary Internet Files" to [Confirm
Pages].
If using Internet Explorer, click [Tools] -
[Internet Options] - [General], and set
"Temporary Internet Files" to [Confirm
Pages].