Konica Minolta bizhub 362 Service Manual page 603

12. Troubleshooting
Item
Condition
No.
4 VoIP lamp is lit The authentication
red setting of the SIP
server settings is
incorrect. Confirm the
points on the right.
Change to the SIP
telephone instead of
SIP-FAX Adaptor, and
set the above-men-
tioned telephone num-
ber and authentication
setting to confirm use.
216
Confirmation Item
Although authen-
tication is unnec-
essary, the ID
and password
have been set.
The authentica-
tion ID and pass-
word are
incorrect.
The use of SIP-
FAX and FAX
over IP was mis-
taken.
Can be used.
Cannot be used. The problem is
Field Service Ver. 1.0 Dec. 2008
Action to be
Analysis Taken
(or next Analysis)
Confirm the SIP
server setting
with the network
administrator of
the customer.
Initialize and re-
set the settings.
considered to be
on the SIP server
side. Confirm
with the network
administrator of
the customer.
Action to be Taken
(or next Analysis)
If the problem still
is not resolved,
refer to the next
procedure.