Scan To Ftp - Konica Minolta bizhub 362 Service Manual

Field Service Ver. 1.0 Dec. 2008
Item No. Error Code
4 E7XXXX
5 ECXXXX
12.2.8

Scan to FTP

Item No. Error Code
1 ED09C6
2 ED09C7
3 ED09C8
4 ED09C9
5 ED09CA
6 EF09CF
7 ED09CC
8 EF09CD
9 EF09D0
Possible Cause
APOP authentication failed.
A LAN cable has not been con-
nected, or failed to communicate with
the POP3 server.
The User Name or Password has not
been registered in the server.
They are different from the settings in
the machine.
Possible Cause
The LAN cable is not connected, or
the destination address is incorrect.
The user name or password is incor-
rect.
The specified folder does not exist.
The FTP server capacity is full.
An error occurred when data was
being transferred.
The protocol is incorrect.
The FTP server is malfunctioning if
other than the above.
Available memory is not sufficient.
Characters that cannot be used have
been entered.
12. Troubleshooting
Action to be Taken
Confirm POP3 account and password.
Check if the LAN cable has been cor-
rectly connected. Check if the POP3
server settings are correct.
Action to be Taken
Check that the LAN cable is correctly
connected. Also, check that the settings
for the FTP server address, port number,
and proxy server are correctly specified.
Check the user name and password.
Check that the save destination folder
exists and check the folder name.
Free up disk space on the FTP server.
Check that the FTP server is operating
properly, or check that the LAN cable is
not broken.
Ask the administrator to deactivate the
protocol usage restrictions, or look for
other delivery methods.
Check the status of the FTP server.
Expand the memory of this machine.
Change the file name.
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