Using Telnet (For Windows Xp) - Konica Minolta bizhub 362 Service Manual

12. Troubleshooting
Item
Condition
No.
5-2 Although the Confirm the port num-
VoIP lamp is lit ber and IP address of
green, you the machine set for
cannot trans- SIP-FAX. (confirm
mit (cannot from the OPE screen
execute SIP- of the machine)
FAX)
Set the IP address of
the machine instead of
SIP-FAX Adaptor and
execute the PING test.
Start the telnet com-
mand from the PC,
and connect to the
port number and IP
address set with the
SIP-FAX setting to
confirm the response.
Execute "SIP Adaptor
connection confirma-
tion" from the
machine.
12.5.4

Using telnet (for Windows XP)

1. Start Command Prompt ([Start] - [Programs] - [Accessories] - Command Prompt)
2. Enter the IP address with port for >telnet.
Ex. For IP Address 192.168.0.2, Port No. 5060
>telnet 192.168.0.2 5060
3. If "receiver's host can't accept your mail" is displayed, "No response"
Screen is cleared, and if a character string is displayed, "Response" (also the screen
may be cleared only)
218
Confirmation Item
The port number
or IP address of
the machine is
incorrect.
Response.
No response.
No response.
Response.
The connection
is OK.
The connection
is NG.
Field Service Ver. 1.0 Dec. 2008
Action to be
Analysis Taken
(or next Analysis)
Set the port num-
ber or IP address
of the machine.
Refer to the next
procedure.
The network path
to the machine is
faulty. Confirm
the HUB and
LAN cables on
the network path
from SIP-FAX
Adaptor to the
machine.
The SIP-FAX
Adaptor port
number setting of
the machine and
the machine port
number setting
for the SIP-FAX
setting for SIP-
FAX Adaptor do
not match.
Refer to the next
procedure.
→
Confirm the SIP-
FAX Adaptor set-
ting on the
machine side.
Action to be Taken
(or next Analysis)
If the problem still
is not resolved,
refer to the next
procedure.
Match the port
number settings.
Confirm with the
troubleshooting for
SIP-FAX communi-
cation.