Unable To Specify Desired Settings Or Unable To Print As Specified - Konica Minolta bizhub 362 Service Manual

3. Troubleshooting procedures
3.2 Unable to specify desired settings or unable to print as speci-
fied
No. Symptom
1 A printer driver setting can-
not be selected.
2 The "Conflicts" message
with "Unable to Select" or
"Function Canceled"
appears.
3 Printing is not performed
as specified.
4 The watermark cannot be
printed.
5 The staple function cannot
be specified.
6 Stapling cannot be per-
formed.
7 The stapling position is not
as expected.
8 The hole punch function
cannot be specified.
6
Probable cause
Some functions cannot be com-
bined.
An incorrect combination of func-
tions has been specified.
Incorrect settings are specified.
A combination of functions,
although possible in the printer
driver, is not possible with this
machine.
The paper size, orientation, and
other settings specified in the
application have priority over
those specified in the printer
driver.
The watermark is not correctly
set.
The watermark density is set to a
level that is too low.
Watermarks cannot be printed in
graphics applications.
Stapling is not possible if "Paper
Type" is set to "Thick" or "Trans-
parency".
The staple function requires
optional finisher.
Number of pages that can be sta-
pled: Up to 50 pages of Letter
A4S or smaller plain paper.
Number of pages that can be cen-
ter-stapled: Up to 15 pages of
plain paper.
Stapling is not possible if the doc-
ument contains pages of different
sizes.
The orientation setting is not cor-
rect.
Hole punching cannot be speci-
fied if "Booklet", "Transparency",
"Thick2", "Thick3", or "Envelope"
is selected.
For the hole punch function, the
punch unit must be installed on
optional finisher.
Field Service Ver. 1.0 Dec. 2008
Action
Do not try to select settings that
are not available.
Check the settings and specify
the functions correctly.
Check each setting in the printer
driver.
Enter the correct settings in the
application.
Check the watermark settings.
Check the density settings.
No watermark can be printed in
this case.
Check each setting in the printer
driver.
Install the required optional fin-
isher and enable it using the
printer driver.
Print by specify the number of
pages per set for the number of
pages that can be stapled.
Check the document.
Check the stapling position in the
printer driver setup dialog box.
Check each setting in the printer
driver.
Install the required optional fin-
isher and enable it using the
printer driver.