Konica Minolta bizhub 362 Service Manual page 573

12. Troubleshooting
Item No. Error Code
1 EAXXXX
186
Possible Cause
The ImageReceiver is not operating
normally.
A LAN cable is not connected.
The network of the network multi-
function machine and the PC with the
IP address of the destination mis-
match.
The network settings in the PC have
not been set correctly.
The network board of the PC with the
IP address of the destination has
failed.
Power is not being supplied to the
HUB.
A cross-type network cable is not
being used for Peer-to-Peer connec-
tion.
The network cable is disconnected.
Network load in the destination PC is
too high.
There is too much transmission data. If the scan resolution is set high, scan
The access is limited by the firewall
(Windows Firewall) of the network
connection in the PC.
Field Service Ver. 1.0 Dec. 2008
Action to be Taken
Restart your PC.
Install IP Scanner again.
Check the TCP/IP settings of the PC.
Check that the LAN cable is connected
correctly.
Confirm whether the network settings of
the PC and the network settings of the
network multi-function machine pose a
network-type problem.
Check the TCP/IP settings of the PC.
Replace the network board or the PC.
Supply power to the HUB.
Use a cross-type cable.
Replace the network cable.
Check whether a mail with large size
data is received in the destination PC, or
a large file is downloaded from the Web.
fewer pages.
Consult with the network administrator,
and change the firewall (Windows Fire-
wall) settings of the network connection.