Creating Auto Attendant Menus - AT&T SB67030 Administrator's Manual

Creating Auto Attendant Menus

You can create up to 20 menus that consist of the recordings that the callers hear and lists of actions they can take. To create
the menus, plan what you want callers to be able to do. In preparation for recording, write down the announcements you want
callers to hear during daytime, lunchtime, and nighttime calls.
To create or edit a menu:
Figure 79. Auto Attendant Menu Editor, Part 1
System Configuration
Synapse Administrator's Guide
1. Log in as administrator. See
page
2. Click System Settings, then Auto Attendant, then
Menus in the Navigation Menu at left to display the
screen shown in Figure 79.
3. You can add or edit a menu.
86
"Log in as Administrator" on
68.
This screen may take up to 10 seconds to load. Please
wait until you see Press 1 below Enable Operator
before editing the menu.
To add a new menu (you can define up to 20 menus):
Click on the Select Menu to Edit drop-down box
a.
and select Create New Menu.
b. Give the menu a name that will help you
remember its purpose. For instance, if you create
a menu listing your business hours, you might call
it "Hours".