[ATA] Deleting an ATA............................................................................................................................................................................................... 169

Delete a Device.............................................................................................................................................................................................................. 170

Change an Extension Number ........................................................................................................................................................................................ 171

Back Up and Restore Settings ........................................................................................................................................................................................ 172

Back Up and Restore Extension Settings.......................................................................................................................................................... 173

Back Up and Restore System Settings............................................................................................................................................................... 177

Updating Devices................................................................................................................................................................................................................... 181

Device Log ................................................................................................................................................................................................................................ 186

Help ............................................................................................................................................................................................................................................................... 187

Product Registration ............................................................................................................................................................................................................................. 188

Troubleshooting....................................................................................................................................................189

Common Troubleshooting Procedures ........................................................................................................................................................................................ 190

[PSTN] Resolving Audio Echoes..................................................................................................................................................................................... 190

Resolving General Audio Issues..................................................................................................................................................................................... 192

Reintroducing a Deskset Into the System................................................................................................................................................................. 193

Reintroducing a Gateway or ATA Into the System............................................................................................................................................... 196

Power Failure Recovery Procedure .............................................................................................................................................................................. 198

General Troubleshooting .................................................................................................................................................................................................................... 199

Gateway Troubleshooting .................................................................................................................................................................................................................. 211

Deskset Troubleshooting .................................................................................................................................................................................................................... 219

[Handset] SB67040 Cordless Handset........................................................................................................................................................................................ 233

[Headset] TL7600 Cordless Headset............................................................................................................................................................................................ 240

[ATA] SB67050 ATA Troubleshooting.......................................................................................................................................................................................... 245

[ATA] General Troubleshooting ..................................................................................................................................................................................... 245

[ATA] Music on Hold (MoH).............................................................................................................................................................................................. 247

[ATA] Overhead Paging (OHP) ....................................................................................................................................................................................... 250

[ATA] Fax Configuration .................................................................................................................................................................................................... 261

[ATA] Analog Phone ............................................................................................................................................................................................................ 265

[ATA] Group Mailbox ........................................................................................................................................................................................................... 267

Synapse Administrator's Guide

Table of Contents