AT&T SB67040 User Manual
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AT&T SB67040 User Manual

Cordless accessory handset
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User's Guide
AT&T SB67040 Cordless Accessory Handset
© 2009 Advanced American Telephones. All Rights Reserved. AT&T, the AT&T logo and the slogan "Your world. Delivered. " are
trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Issue 2.0 11/09

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  • Page 1 User’s Guide AT&T SB67040 Cordless Accessory Handset © 2009 Advanced American Telephones. All Rights Reserved. AT&T, the AT&T logo and the slogan “Your world. Delivered. ” are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Issue 2.0 11/09...

  • Page 2: Table Of Contents

    AT&T SB67040 Cordless Accessory Handset User’s Guide ONTENTS Preface............................... 6 Topic Navigation ..........................................7 Text Conventions ..........................................8 Procedure Format..........................................9 Deskset/Handset Menu Navigation ..................................10 Additional Documentation ......................................10 Description..............................11 Handset Parts List ........................................... 12 Handset Description ........................................13 Handset LCD ............................................15 LCD Screen Types .
  • Page 3 AT&T SB67040 Cordless Accessory Handset User’s Guide Handset Registration ........................................31 Handset Setup........................................... 34 Handset Volume Control......................................38 Link Loss Notification ........................................40 Dial Pad Data Entry ........................................41 Searching a List Using the Dial Pad ............42 Handset Help .............................................
  • Page 4 AT&T SB67040 Cordless Accessory Handset User’s Guide Hold/Page/Park ............................69 Placing and Retrieving a Call on Hold.................................. 70 Retrieving a Held Call When There Is More Than One Call in the Call Deck ......71 Held Call Options .
  • Page 5 AT&T SB67040 Cordless Accessory Handset User’s Guide Maintenance ............................93 Avoid Rough Treatment........................................ 93 Avoid Water............................................93 Electrical Storms ..........................................93 Cleaning Your Unit.......................................... 93 Important Safety Instructions......................94 Limited Warranty...........................96 Glossary..............................100...

  • Page 6: Preface

    AT&T SB67040 Cordless Accessory Handset User’s Guide REFACE This User’s Guide provides a complete set of instructions to guide you through operation of your SB67040 Cordless Accessory Handset. Before using this AT&T product, please read “Important Safety Instructions” on page 94.

  • Page 7: Topic Navigation

    AT&T SB67040 Cordless Accessory Handset User’s Guide Topic Navigation Your SB67040 Cordless Accessory Handset User’s Guide allows easy navigation between topics and the ability to return to your original topic. Figure 1 illustrates the navigation conventions for this user’s guide.

  • Page 8: Text Conventions

    AT&T SB67040 Cordless Accessory Handset User’s Guide Text Conventions Table 1 lists text formats used in this guide. Table 1. Description of Text Formats Text Format Description Screen Identifies text that appears on the screen in a menu or prompt.

  • Page 9: Procedure Format

    AT&T SB67040 Cordless Accessory Handset User’s Guide Procedure Format The procedures in this guide are each contained on a single page, unless otherwise noted. Each page contains the topic heading and a procedure, as shown in Figure 2. The screen images appear in clockwise order as indicated by the numbers in Figure 2.

  • Page 10: Deskset/Handset Menu Navigation

    AT&T SB67040 Cordless Accessory Handset User’s Guide Deskset/Handset Menu Navigation Use your AT&T SB67030 Deskset to register your Cordless Handset. To access items in the Deskset and Handset menus, you can either use the navigation key to highlight the function and press SELECT or press a numeric key on the dial pad. The procedures in this guide use the numeric keypad entry as the preferred method for selecting a function.

  • Page 11: Description

    H A P T E R ESCRIPTION The SB67040 Cordless Accessory Handset duplicates many of the Deskset features and provides a high degree of mobility. Only one Handset can be registered to a Deskset, and you can only be on one active call at a time using either the Handset or the Deskset.

  • Page 12: Handset Parts List

    AT&T SB67040 Cordless Accessory Handset User’s Guide Handset Parts List Figure 3 illustrates the Handset parts list. Handset Charger Battery Power Adapter Battery Cover Belt Clip Handset Figure 3. Handset Parts List Description...

  • Page 13: Handset Description

    AT&T SB67040 Cordless Accessory Handset User’s Guide Handset Description Figure 4 and Figure 5 illustrate and describe the keys and the corded headset jack. Soft Keys The labels in the display change according to the current task. Phone Starts or answers a call.
  • Page 14 AT&T SB67040 Cordless Accessory Handset User’s Guide Select Liquid Crystal Display (LCD) Selects an option out of a menu or Provides instructions and status list. information. Navigate Left Navigate Up Steps or cycles through list Steps through list entries. entries. Adjusts contrast level Highlights new messages and in display menu.

  • Page 15: Handset Lcd

    AT&T SB67040 Cordless Accessory Handset User’s Guide Handset LCD The Idle screen shown in Figure 6 displays when the Handset is on with no active or held calls. Status for Battery, Do Not Time and Date. Disturb, or Call Forward, and 12:30p Feb 23 Voicemail memory full.

  • Page 16: Lcd Screen Types

    AT&T SB67040 Cordless Accessory Handset User’s Guide LCD Screen Types The Handset provides several types of screens to assist you, as shown in Table 2. Table 2. Handset Screen Types The highlighted entry in the Incoming Call screen displays 12:30p Feb. 23...
  • Page 17 AT&T SB67040 Cordless Accessory Handset User’s Guide Table 2. Handset Screen Types (Continued) Interaction screens display lists of Notification screens alert you that 12:00a Dec 01 12:00a Dec 01 12:00a Dec 01 12:30p Feb 23 choices you can make. an action has been completed,...

  • Page 18: Soft Keys

    AT&T SB67040 Cordless Accessory Handset User’s Guide Soft Keys The Handset soft keys provide a variety of functions determined by the current action. If you are forwarding a call, the soft keys displayed are different from those displayed if you are making a call. Table 3 lists the soft keys.
  • Page 19 AT&T SB67040 Cordless Accessory Handset User’s Guide Table 3. Handset Soft Keys (Continued) Function Access the four viewing options for the Directory: All, Personal list, System list, and Extension list. Access Voicemail messages. Cancel proposed action in a confirmation screen.

  • Page 20: Screen Icons

    AT&T SB67040 Cordless Accessory Handset User’s Guide Screen Icons The Handset screen icons provide an indication of Handset activity. Table 4 lists and describes the screen icons you might see. Table 4. Handset Screen Icons Icon Function Description Navigate up or down list...
  • Page 21 AT&T SB67040 Cordless Accessory Handset User’s Guide Table 4. Handset Screen Icons (Continued) Icon Function Description Voicemail message Appears in the Call Log to indicate that a caller has left a Voicemail message. Message playback navigation Present during message playback to indicate that there are additional messages before or after this one.

  • Page 22: Using The Speakerphone

    AT&T SB67040 Cordless Accessory Handset User’s Guide Using the Speakerphone When the speakerphone is active, the SPEAKER hard key is backlit. In Idle or Dial mode, this hard key behaves like PHONE, except that audio is from the speakerphone. To use the speakerphone: To initiate a call, press SPEAKER.

  • Page 23: Call Deck

    AT&T SB67040 Cordless Accessory Handset User’s Guide Call Deck The Call Deck is the list of active, held, parked, and ringing calls. Because the screen is too small to NEXT CALL display multiple calls at the same time, the Handset stacks them like a deck of cards in order of Mary Williams priority.

  • Page 24: Deskset In Use

    AT&T SB67040 Cordless Accessory Handset User’s Guide Deskset In Use 12:30p Feb 23 EXT 201 If the Deskset is being used, pressing PHONE produces the Deskset-in-use notification screen Deskset in Use. Fraser Walters shown in Figure 11. Press to move the call to the Handset.

  • Page 25: Sb67040 Cordless Accessory Handset/Sb67030 Deskset Comparison

    AT&T SB67040 Cordless Accessory Handset User’s Guide SB67040 Cordless Accessory Handset/SB67030 Deskset Comparison The following Deskset features are limited on the Handset: Paging — You can send pages, but you cannot receive pages (see “Paging All Extensions” on page 76).

  • Page 26: Getting Started

    AT&T SB67040 Cordless Accessory Handset User’s Guide H A P T E R ETTING TARTED This chapter tells you how to install and set up your SB67040 Cordless Accessory Handset. The chapter covers the following topics: “Charger Installation” on page 27 “Battery Installation” on page 28 “Battery Charging”...

  • Page 27: Charger Installation

    AT&T SB67040 Cordless Accessory Handset User’s Guide Charger Installation The Handset uses a rechargeable 2.4V nickel-metal hydride cell (NiMH) pack and comes with a battery Charger. Place the Handset in the Charger when not in use. To plug the Handset Charger into AC power: 1.

  • Page 28: Battery Installation

    AT&T SB67040 Cordless Accessory Handset User’s Guide Battery Installation The Handset uses a rechargeable 2.4v nickel-metal hydride cell (NiMH) pack and comes with a battery Charger. To install the Handset battery: 1. Remove the battery cover by pressing and sliding the cover downward, as shown in Figure 13.

  • Page 29: Battery Charging

    AT&T SB67040 Cordless Accessory Handset User’s Guide Battery Charging Charge the Handset battery for at least 16 hours before use. When fully charged, the Handset battery provides approximately five hours of talk time or three days of standby time. To charge the Handset battery:...

  • Page 30: Low Battery Notification

    AT&T SB67040 Cordless Accessory Handset User’s Guide Low Battery Notification When the battery is low, the Handset emits an alert tone and displays the notification screen shown in Figure 17. To handle low battery notification: 1. Press to exit the notification screen.

  • Page 31: Handset Registration

    AT&T SB67040 Cordless Accessory Handset User’s Guide Handset Registration This procedure provides instructions for registering a Handset. Only one Handset and one Headset can be registered to a Deskset. For complete information on cordless device registration, see the “SB67030 Deskset User’s Guide”.
  • Page 32 AT&T SB67040 Cordless Accessory Handset User’s Guide To register the Handset: (Continued) 4. Press 5 on the Deskset dial pad to display the 12:00a Dec 01 Cordless Registration menu shown in Figure 21. The screen reflects whether the Handset and Headset Registration in are registered.
  • Page 33 AT&T SB67040 Cordless Accessory Handset User’s Guide To register the Handset: (Continued) NOTE: If registration fails, it may be because the Handset is already registered. Follow the instructions “To deregister the Handset:”, below, to verify if the Handset is registered and deregister it if necessary. Then try registration again.

  • Page 34: Handset Setup

    AT&T SB67040 Cordless Accessory Handset User’s Guide Handset Setup Handset setup begins with the Idle screen illustrated and described in Figure 6 on page To view and alter configuration settings on the Handset: 1. Press OPTIONS. The menu shown in Figure 26 displays.
  • Page 35 AT&T SB67040 Cordless Accessory Handset User’s Guide To adjust the display contrast: 1. To display the Settings menu shown in Figure 28, perform steps 1 and 2 of the “To view 12:30p Feb 23 and alter configuration settings on the Handset:” on page...
  • Page 36 AT&T SB67040 Cordless Accessory Handset User’s Guide To adjust the sound: 1. Perform steps 1 and 2 of “To view and alter configuration settings on the Handset:” on 12:30p Feb 23 page 34. The Settings screen shown in Figure 30 displays.
  • Page 37 AT&T SB67040 Cordless Accessory Handset User’s Guide To reset the Handset to default settings (factory defaults): 1. Perform steps 1 and 2 of “To view and alter configuration 12:30p Feb 23 settings on the Handset:” on page 34 to display the menu...

  • Page 38: Handset Volume Control

    AT&T SB67040 Cordless Accessory Handset User’s Guide Handset Volume Control The Handset volume control changes both ringer and incoming voice volume. You can increase or decrease the incoming voice volume during an active call or during message playback. You can increase or decrease the ringer volume only if not on an active call.
  • Page 39 AT&T SB67040 Cordless Accessory Handset User’s Guide To adjust the incoming voice volume: During an active call or during message playback: 12:30p Feb 23 PHONE Press Volume to increase the incoming voice volume 1-800-555-0180 Press Volume to decrease the incoming voice volume 0:12 ON A CALL A screen similar to the one shown in Figure 38 displays.

  • Page 40: Link Loss Notification

    AT&T SB67040 Cordless Accessory Handset User’s Guide Link Loss Notification If the Handset leaves the operating range of the Deskset, or if there is radio frequency (RF) interference, a Lost connection with Deskset notification screen displays, as shown in Figure 39. The Handset will search for the Deskset. After five seconds, the Searching for Deskset…...

  • Page 41: Dial Pad Data Entry

    AT&T SB67040 Cordless Accessory Handset User’s Guide Dial Pad Data Entry Use the dial pad to enter alphabetical characters into a text field, such as when searching a Directory (see “Searching a List Using the Dial Pad” on page 42). Digits 2, 3, 4, 5, 6, and 8 have three assigned letters, while digits 7 and 9 have four assigned letters.

  • Page 42: Searching A List Using The Dial Pad

    AT&T SB67040 Cordless Accessory Handset User’s Guide Searching a List Using the Dial Pad To search for a list entry: 1. To display the Directory shown in Figure 40 press DIR. 1/48 2. Pressing a dial pad key causes a letter to display in the center of the handset screen. The ABC Account...

  • Page 43: Handset Help

    AT&T SB67040 Cordless Accessory Handset User’s Guide Handset Help Access help by pressing OPTIONS, and selecting Help, which is always last on the Options screen. The information you see depends on what you were doing when you selected Help. Table 5 provides an illustration of each help screen and a description of the screen function.
  • Page 44 AT&T SB67040 Cordless Accessory Handset User’s Guide Table 5. Help Content (Continued) 3. Directory 1. Reviewing list Provides instructions for reviewing the Directory. 2. Triple-tap search Provides instructions for using the Triple-tap search (see “Dial Pad Data Entry” on page 41).
  • Page 45 AT&T SB67040 Cordless Accessory Handset User’s Guide Table 5. Help Content (Continued) 7. Conference calls 1. How to host Provides instructions for hosting a conference call. 2. Placing on hold Describes how to place a conference call on hold. 3. Dropping a party Describes how to drop a party from a conference call.

  • Page 46: Making A Call

    AT&T SB67040 Cordless Accessory Handset User’s Guide H A P T E R AKING A This section describes making a call, either on hook or off hook. A phone is on hook when there is no call started or in progress. The phone is off hook starting from when you can hear the dial tone to when you hang up the call.

  • Page 47: Predialing

    AT&T SB67040 Cordless Accessory Handset User’s Guide Predialing You can predial a phone number before pressing PHONE or SPEAKER. Pressing a dial pad key in these cases initiates the Predial mode. In this mode the Handset produces no dial tone. You can also predial from a list.

  • Page 48: Live Dialing

    AT&T SB67040 Cordless Accessory Handset User’s Guide Live Dialing Live dialing refers to dialing when the phone is already off hook. To make a call off hook: 1. Press PHONE or SPEAKER to initiate a call, as shown in Figure 42.

  • Page 49: Making A Call From The Directory

    AT&T SB67040 Cordless Accessory Handset User’s Guide Making a Call From the Directory You can access the Directory by pressing DIR except while the phone is ringing. To make a call from the Directory: 1. Press DIR to access the Directory, as shown in Figure 44.
  • Page 50 AT&T SB67040 Cordless Accessory Handset User’s Guide To view the Handset lists: Your Handset displays All lists (the combination of your Personal list, the System list, and the 1/48 Extension list) when you press DIR. However, you can temporarily view and select from a ABC Account...

  • Page 51: Making A Call From The Extension List

    AT&T SB67040 Cordless Accessory Handset User’s Guide Making a Call From the Extension List You can make a call from the Extension list in Idle or during Dial mode. To make a call from the Extension list: 1. Press OPTIONS. The screen shown in Figure 47 displays.

  • Page 52: Making A Call From The Call Log

    AT&T SB67040 Cordless Accessory Handset User’s Guide Making a Call From the Call Log You can access the Call Log anytime except when the Handset is ringing. To make a call from the Call Log: 1. To access the Call Log shown in Figure 49 from Idle mode, press...

  • Page 53: Call Log Dialing Options

    AT&T SB67040 Cordless Accessory Handset User’s Guide Call Log Dialing Options The Call Log displays the actual Caller ID information first. Call Log entries may not be in the proper format for dialing. In some areas, you need to remove the area code or add or remove a 1.

  • Page 54: Making A Call From Redial

    AT&T SB67040 Cordless Accessory Handset User’s Guide Making a Call From Redial You can make a call from the Redial list from Idle, Dial, Held Call, or Active Call modes. To make a call from the Redial list: 1. Press OPTIONS to display the menu in Figure 50.

  • Page 55: Making A Call From Quick Dial

    AT&T SB67040 Cordless Accessory Handset User’s Guide Making a Call From Quick Dial Create Quick Dial entries from your Deskset or the WEBUI to allow two-key dialing for frequently dialed or important phone numbers. Access the Quick Dial list by pressing and holding /QUICK.

  • Page 56: Answer A Call

    AT&T SB67040 Cordless Accessory Handset User’s Guide H A P T E R NSWER A If the system receives an incoming call in Idle mode, the Handset rings and the incoming call information displays as shown in Figure 55 on page 59.

  • Page 57: New Call Notification

    AT&T SB67040 Cordless Accessory Handset User’s Guide New Call Notification The Handset records incoming call information in the Call Log and displays a notification on the Idle screen. Unanswered calls that have not been reviewed are considered missed. Once you review a call, the new missed call count goes down by one. If there are no new calls, the Idle screen displays 0 Missed Calls.
  • Page 58 AT&T SB67040 Cordless Accessory Handset User’s Guide To review the Call Log: (Continued) NOTE: This system has a caller ID feature that works with caller identification service provided by your telephone service provider. There is a fee for this service, and it might not be available in all areas.

  • Page 59: Call Options

    AT&T SB67040 Cordless Accessory Handset User’s Guide Call Options You have the following options for an incoming call: Press SELECT, PHONE, or SPEAKER to answer a call, shown in Figure 55. 12:30p Feb. 23 INCOMING Press to silence the ringer and ignore the call.
  • Page 60 AT&T SB67040 Cordless Accessory Handset User’s Guide If you are already on an active call and receive another incoming call, the system emits an abbreviated ring and displays a screen similar to the one illustrated in Figure 56 with incoming call information.

  • Page 61: Multiple Incoming Calls

    AT&T SB67040 Cordless Accessory Handset User’s Guide Multiple Incoming Calls If the Handset receives more than one call at a time, the Handset rings in Idle mode or emits an abbreviated ring during an Active Call. All incoming calls are displayed.

  • Page 62: Voicemail

    AT&T SB67040 Cordless Accessory Handset User’s Guide H A P T E R OICEMAIL The Handset Voicemail system provides the ability to receive messages and save, replay, or forward those messages. The Voicemail system includes the following: “Voicemail Notification” on page 63 “Retrieve Voicemail”...

  • Page 63: Voicemail Notification

    AT&T SB67040 Cordless Accessory Handset User’s Guide Voicemail Notification Unanswered incoming calls are handled according to the Call Forward-No Answer setting. The default setting is to send the calls to Voicemail. You can also forward a ringing call to Voicemail by pressing , as shown in Figure 12:30p Feb.

  • Page 64: Retrieve Voicemail

    AT&T SB67040 Cordless Accessory Handset User’s Guide Retrieve Voicemail To retrieve Voicemail: 1. Press from the Idle screen shown in Figure 58 on page 63 to retrieve all ENTER PASSWORD Voicemail. Enter passw ord: When # New MSGs is highlighted, press SELECT to play new messages.

  • Page 65: Reviewing Voicemail Records

    AT&T SB67040 Cordless Accessory Handset User’s Guide Reviewing Voicemail Records Reviewing Voicemail records: Press to begin Voicemail message playback, as shown in Figure 62. MESSAGES 01/13 Once message playback starts: Graham Bell soft key becomes , as shown in Figure 63.

  • Page 66: Voicemail Management

    AT&T SB67040 Cordless Accessory Handset User’s Guide Voicemail Management You can delete a message or forward a message to an internal extension. To delete a message: Press OPTIONS from Message Playback mode. Message playback MESSAGES MESSAGES 1/13 1/13 stops and the screen shown in Figure 64 displays. You have the...
  • Page 67 AT&T SB67040 Cordless Accessory Handset User’s Guide To forward a message: 1. From Message Playback mode, press OPTIONS. Message MESSAGES 1/13 playback stops and the screen shown in Figure 67 displays. OPTIONS Graham Bell 1. Delete All 2. Press 3 to display the Forward Destination Start screen, 1-800-916-2007 2.
  • Page 68 AT&T SB67040 Cordless Accessory Handset User’s Guide To forward a message: (Continued) 4. Press to forward the message to the selected MESSAGES MESSAGES 1/13 01/13 extension. Graham Bell Graham Bell The confirmation screen shown in Figure 71 displays to 1-800-916-2007...

  • Page 69: Hold/Page/Park

    AT&T SB67040 Cordless Accessory Handset User’s Guide H A P T E R Parking a call and placing it on hold are similar operations. The difference is that a held call can only be retrieved at the Deskset or Handset that placed the call on hold, and a parked call can be retrieved at any extension.

  • Page 70: Placing And Retrieving A Call On Hold

    AT&T SB67040 Cordless Accessory Handset User’s Guide Placing and Retrieving a Call on Hold To place an active call on hold and to retrieve it: Press HOLD. The screen shown in Figure 73 displays. 12:30p Feb. 23 Press to transfer the held call to another number.

  • Page 71: Retrieving A Held Call When There Is More Than One Call In The Call Deck

    AT&T SB67040 Cordless Accessory Handset User’s Guide Retrieving a Held Call When There Is More Than One Call in the Call Deck To retrieve a held call when there is more than one call in the Call Deck: Press the navigation key to review calls in the Call Deck shown in Figure 74.

  • Page 72: Held Call Options

    AT&T SB67040 Cordless Accessory Handset User’s Guide Held Call Options To view Held Call options: Press OPTIONS with a held call displayed to access the Hold options, as shown in Figure 75 and listed below. 1. Redial Accesses the Redial list (see “Making a Call From Redial”...

  • Page 73: Parking An Active Call

    AT&T SB67040 Cordless Accessory Handset User’s Guide Parking an Active Call To park an active call: 1. Press OPTIONS to display the parked call options, as shown in Figure 76. 12:30p Feb 23 OPTIONS 2. Press 3 to park the call, as shown in Figure 77.

  • Page 74: Parking A Held Call

    AT&T SB67040 Cordless Accessory Handset User’s Guide Parking a Held Call To park a held call: 1. To display the held call in the Call Deck (see “Call Deck” 12:30p Feb 23 NEXT CALL on page 23), press the navigation key as shown...

  • Page 75: Retrieving A Parked Call From Any Extension

    AT&T SB67040 Cordless Accessory Handset User’s Guide Retrieving a Parked Call From Any Extension If you know the number of the parked call, press PHONE and dial the parked call number. If you don't know the number, find the parked call in the Parked Call list.

  • Page 76: Paging All Extensions

    AT&T SB67040 Cordless Accessory Handset User’s Guide Paging All Extensions Once you have parked a call, you can page all other extensions in the system to request that someone retrieve the parked call. To page all extensions: 1. Begin the page:...

  • Page 77: Call Transfer

    AT&T SB67040 Cordless Accessory Handset User’s Guide H A P T E R RANSFER You can transfer an active or a held call. An unsupervised transfer occurs if you do not talk to the transfer recipient. The transfer recipient does not have to pick up the phone and talk to you before receiving the transferred call.

  • Page 78: Transfer To An Extension

    AT&T SB67040 Cordless Accessory Handset User’s Guide Transfer to an Extension To transfer an active or held call to an extension: 1. Press . The Handset displays the screen shown in EXTENSION 1/16 Figure 85. Amy Lee 2. Press to display the Extension list, as shown in Figure 86.

  • Page 79: Transfer To An External Number

    AT&T SB67040 Cordless Accessory Handset User’s Guide Transfer to an External Number To transfer an active or held call to an external number: 1. From either an active or held call, press . An active call is placed on hold, and the Handset displays the screen shown in Figure 88.

  • Page 80: Conference

    AT&T SB67040 Cordless Accessory Handset User’s Guide H A P T E R ONFERENCE You can initiate a conference during an active call or when calls are held. “Conference Setup” on page 81 “Hold/Unhold a Conference Call” on page 82 “End a Conference Call”...

  • Page 81: Conference Setup

    AT&T SB67040 Cordless Accessory Handset User’s Guide Conference Setup To set up a conference: 1. Once you establish a call, press . The Conference screen shown in Figure 90 displays. The Handset automatically places the current call on hold and goes to Conference Setup mode.

  • Page 82: Hold/Unhold A Conference Call

    AT&T SB67040 Cordless Accessory Handset User’s Guide Hold/Unhold a Conference Call To put a conference call on hold: Press HOLD or PHONE to place the conference on hold. The screen shown in Figure 94 displays. If you press PHONE, you hear a dial tone and are in the Dial mode.

  • Page 83: End A Conference Call

    AT&T SB67040 Cordless Accessory Handset User’s Guide End a Conference Call To end a conference call: You have the following options: 12:30p Feb 23 To hang up all calls, press OFF. Graham Bell 01:09 Mary Williams 00:03 To drop one call, press...

  • Page 84: Deskset Interaction

    AT&T SB67040 Cordless Accessory Handset User’s Guide H A P T E R ESKSET NTERACTION This section identifies similarities and operating interactions between the SB67030 Deskset and the AT&T SB67040 Cordless Accessory Handset. “Answering a Call While Another Device is on a Call” on page 85 “Held Calls”...

  • Page 85: Answering A Call While Another Device Is On A Call

    AT&T SB67040 Cordless Accessory Handset User’s Guide Answering a Call While Another Device is on a Call The Deskset, Cordless Handset, and Cordless Headset are all the same extension. If there is an active call, it must be placed on hold before other calls can be placed or answered.

  • Page 86: Troubleshooting

    H A P T E R ROUBLESHOOTING This section provides information that can assist you in locating and correcting problems with your SB67040 Cordless Accessory Handset. NOTE: For customer service or product information, contact the person who installed your system. If your installer www.telephones.att.com...

  • Page 87: In Case Of Difficulty

    AT&T SB67040 Cordless Accessory Handset User’s Guide In Case Of Difficulty If you have difficulty operating your SB67040 Handset, try the following suggestions. Symptom Probable Cause Corrective Action Handset does not work at all No power to the device. Confirm the battery is installed and charged (LCD is black).
  • Page 88 AT&T SB67040 Cordless Accessory Handset User’s Guide Symptom Probable Cause Corrective Action Extension number does not The Handset has been registered Check the Deskset to see if a Handset has been registered. If so, deregister it: MENU -> User match Deskset.
  • Page 89 AT&T SB67040 Cordless Accessory Handset User’s Guide Symptom Probable Cause Corrective Action Handset does not receive The incoming call notifications Check if you can receive incoming calls on the incoming calls. have been suppressed or are Deskset. unable to reach the Handset.
  • Page 90 AT&T SB67040 Cordless Accessory Handset User’s Guide Symptom Probable Cause Corrective Action Handset displays “Deskset in When the Deskset is on a call, Press PHONE on the Handset. Use” when trying to make a you must switch the Active Call The Handset asks if you wish to switch the current new call.
  • Page 91 AT&T SB67040 Cordless Accessory Handset User’s Guide Symptom Probable Cause Corrective Action Poor audio quality. Speech is The Handset is almost out of You may be close to being out of range. Try moving cutting out. range or is experiencing closer to the Deskset.
  • Page 92 AT&T SB67040 Cordless Accessory Handset User’s Guide Symptom Probable Cause Corrective Action Caller ID isn’t working. Your organization does not Caller ID is a subscription service. You must subscribe subscribe to this service or you to this service from your local telephone company for have DSL phone lines without this feature to work on your phone.

  • Page 93: Maintenance

    AT&T SB67040 Cordless Accessory Handset User’s Guide AINTENANCE Your system contains sophisticated electronic parts, so it must be treated with care. Avoid Rough Treatment Handle the unit gently. Save the original packing materials to protect your equipment if you ever need to ship them.

  • Page 94: Important Safety Instructions

    AT&T SB67040 Cordless Accessory Handset User’s Guide MPORTANT AFETY NSTRUCTIONS This symbol alerts you to important operating or servicing instructions in this document. Always follow basic safety precautions when using this product to reduce the risk of injury, fire or electric shock.
  • Page 95 AT&T SB67040 Cordless Accessory Handset User’s Guide Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions: When the power supply cord or plug is damaged or frayed. If liquid has been spilled on the product.

  • Page 96: Limited Warranty

    AT&T SB67040 Cordless Accessory Handset User’s Guide IMITED ARRANTY The AT&T brand is used under license. For customer service, repair, replacement, or warranty service and all questions about this product, contact the person who installed your system. If your installer is unavailable, visit our website at www.telephones.att.com...
  • Page 97 AT&T SB67040 Cordless Accessory Handset User’s Guide 4. What is not covered by this Limited Warranty? This Limited Warranty does not cover: PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, fire, water or other liquid intrusion; or PRODUCT that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of the manufacturer;...
  • Page 98 AT&T SB67040 Cordless Accessory Handset User’s Guide The manufacturer will return any repaired or replaced PRODUCT under this Limited Warranty. Transportation, delivery or handling charges are prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the PRODUCT failure is not covered by this Limited Warranty, or proof of purchase does not meet the terms of this Limited Warranty, the manufacturer will notify you and will request that you authorize the cost of repair prior to any further repair activity.
  • Page 99 AT&T SB67040 Cordless Accessory Handset User’s Guide to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

  • Page 100: Glossary

    AT&T SB67040 Cordless Accessory Handset User’s Guide LOSSARY This glossary provides definitions that are specific to this business telephone system. 10/100 Ethernet Port: An Ethernet port that supports two different speeds of Ethernet on the same port. The two speeds supported are 10Base-T and 100Base-TX.s...
  • Page 101 AT&T SB67040 Cordless Accessory Handset User’s Guide CFNA (Call Forward - No Answer): Automatically forward unanswered calls to Voicemail or an extension or external phone number default: The original product settings DHCP (Dynamic Host Configuration Protocol): A network protocol that automatically assigns computer IP addresses...
  • Page 102 AT&T SB67040 Cordless Accessory Handset User’s Guide Extension number: The three-digit number representing each individual Deskset factory default: The original product settings flash memory: Reprogrammable system storage used for storing software upgrades FWD ON ( ): An indicator in the top right corner of the Deskset display that appears when the Call Forward feature has been turned on.
  • Page 103 AT&T SB67040 Cordless Accessory Handset User’s Guide LED (Light Emitting Diode): A small light on a device that indicates status link local address: A local address used for network address creation when no external source of network addressing information is available...
  • Page 104 AT&T SB67040 Cordless Accessory Handset User’s Guide P2P (Peer to Peer): A telecommunication system architecture in which some resources associated with a device are directly available to other similar system devices page: Broadcasts your voice to all idle extensions that do not have Do Not Disturb turned on page caching: Most web browsers store recently obtained website data on a local hard drive.
  • Page 105 AT&T SB67040 Cordless Accessory Handset User’s Guide static IP address: An IP address that is manually assigned to a computer by a System Administrator. This type of addressing requires specific knowledge of the LAN. station: Another term for extension Subnet (Subnetwork): Typically a LAN served by one router supervised transfer: Occurs when you communicate with the transfer recipient before completing a transferred call.

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